HP Pavilion M6-1002sa Audio :: Cannot Alter Volume At All

Sep 10, 2013

Operating System - Windows 7 Home Premium 64 bit
 
Computer : HP Pavilion  m6-1002sa
 
I cannot alter the volume with HP Beats Audio any more.
 
Pressing  f9 ( volume decrease ) or f10 ( volume increase ) has no effect.

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I downgraded from win 8 to win 7 with a clean install and although I have the sound workling I cant find the correct driver in other forum posts to get beats audio installed. Link to the correct download :
 
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I have now already rollbacked the driver uninstalled it and reinstalled it multiple times rebooted my PC too but nothing seems to work. In the device manager it detects my IDT high definition codec devices. I strongly feel there is something wrong in the registry since this is not a hardware problem.  Even in the HP Support troubleshooter it does not detect my audio devices. I dont know what to do I really dont want to restore my PC .....

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I have a HP ENVY TS 15-j004sa Notebook PC running windows 8.1with Beats Audio Under normal circumstances, listening to music or films close up with no other sounds around, the volume is not a problem. But, if i need to raise the volume either because i am further away or because there is some other distracting sound, I find myself very limited in how much i can raise the sound - and i am not talking about trying to get an ear splitting volume.
 
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I think it's the sound card/driver not the speakers as even with headphones plugged in it is very very soft at 100% volume.

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I just wanted to start a new thread for Bill to bring this issue also to the attention of the engineers. I think I know what the problem is, I will be putting rubber pads in my laptop to enforce the speakers from vibrating. Someone brought this solution to my attention a long time ago.

Reference:

Post number 10(Metroline solution): http://en.community.dell.com/forums/t/19258055.aspx

Does anyone else have this problem? Verify so Bill can bring it to the attention of the engineers. Bills going to have big meeting with big players soon so post up if you do have this issue so he can bring it to the table. I didn't want to use the throttling thread for this issue.

My temporary solution is not to go about 60% volume... since it's load already but it would be nice to blast the volume and listen to music while doing other chores in the house or hang with friends but the audio quality is terrible.

Note: I can not verify this for sxps 1647 because I do not have one.

I will give you guys an update on my results, when I dampen the system with pads and reinforce it.

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Device Manager: - Sound Video & Game Controllers

Bluetooth Hands free AudioCyberlink Webcam Virtual DriverIDT High Definition Audio CODECIntel Display Audio

I have followed the instructions in Testing for Hardware Failure on HP Support.

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