Lenovo B / G Series :: G580 Keyboard Keys Are Not Responding Or Giving Two Characters
Aug 1, 2013
I bought a Lenovo G580 laptop this march and now I have some problem with my keyboard. It is behaving strangley. Some keys are not responding and some keys are giving me two charecters. For example, when I press T, it writes R and 5 and the key I is not responding. I did system restore, last known good configuration, repair etc, but the problem is still there.
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May 22, 2013
After entering the initial request for password (successfully), the keyboard is non-functional. With the exception of the windows scroll key, no other keys work. Logic suggests that this is a driver problem. The question is which driver?
BTW, looking at the driver manager, it says that the keyboard driver is a standard PS2 keyboard from Microsoft, dated 6/21/2006, version 6.2.9200.16548. Can this be?
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Sep 25, 2014
My wife just updated her G580 with the Windows 8.1 update. Afterwards, the keyboard does not function - no keys respond when trying to sign into the computer, the touch pad does not work (USB mouse does), even the Onekey Rescue System button does not work. The only thing that seems to work is the power button.
I restarted the computer and held down the F2 key and was able to get into the Setup Utility where the keys did function (arrow keys, F1, F2, esc, enter). I didn't see anything obvious to me that might work. Exiting the utility and back at the sign on screen the keys don't function again.
what might be the cause or a way to recover the keyboard?
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Jan 28, 2014
I have an HP Pavilion dv7 -4053 and noticed this week when entering data into a works database that my right arrow and down arrow no longer respond, up and left work fine. checked drivers etc. Tab had not been responding but is now working.
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Apr 2, 2013
I've had my laptop since 2011. Whenever I would press the number 7 key it would repeat endlessly. Also, now when I press a key in the row beneath the numbers row, the 7 repeats itself all across my screen. What could be the problem. Is there a way for me to adjust this problem?
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Dec 17, 2014
We have a problem of keyboard with many Dell Latitude e3540 . Some keys randomly stop responding . We have updated the firmware to version A08 but unable to fix it. Also reinstall the driver keyboard controller with the same result .
The only thing that can solve the problem was momentarily disconnecting and reconnecting the keyboard . Likewise, the problem usually returns . The local support Dell keyboards we changed several times but the problem persisted.
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Feb 13, 2014
The numbers 1-4 on my Y580 keyboard don't work anymore. I only realized this recently as I had been using a separate USB keyboard for some time. I've tried all sorts of things - uninstalling and uninstalling the keyboard drivers in Device Manager, reinstalling the BIOS, unchecking all the boxes under the accessbility options, scanned the computer for malware...but nothing seems to work.
I've also installed Windows 8.1 and replaced my HDD with an SSD...
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Apr 23, 2014
Few keys in my laptop G560 keyboard is not working. I have done system restore, uninstalled and reinstalled driver nothing worked. I fear that it is a hardware problem.
Few number keys and space bar is not working. Other keys are working fine.
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May 18, 2014
I have had my lenovo Z510 for about 3 weeks now, and I am running into a problem where I cannot use my keyboard keys and use my touchpad at the same time, which makes it difficult to play games. I have gone into the settings and went to mouse and touchpad and selected always on, but that didnt seem to do much, maybe i need to increase the active area of my touchpad, but I dont think windows 8.1 comes with any such tools and I dont think Lenovo pre installed anything...
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Jul 8, 2014
Knocked half a glass of water over keyboard yesterday. Turned off & wiped away straightaway. No problem re-booting etc but now some kets along top 2 rows not working.After a day - do you think there's any chance these will spring back into life?Do Lenovo supply any on-site repair options (at a cost obviously).....can't spare time at moment to send away - even for a couple of days.
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Jul 24, 2014
How do I get foreign characters from the Character Map using the ALT+... method? For example, the Character Map tells me that to get the small letter "a" with a tilde (ã), I should type "Keystroke: Alt+0227". How do I actually type this and get this numeric code?On older computers, I could access a 10-key numeric set of keys.
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Aug 28, 2014
I recently bought a lenovo Flex 2 -14" one. The keyboard and touchpad together keeps getting disconnected at times. The backlight also keeps blinking when turned on. During that time, I am not able to receive any response via the touchpad and keyboard. It's like a loose connection. Keeps turning on and off!!
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Apr 22, 2014
Have Ideapad S210. How to type spanish characters. I have regular USA keyboard.
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Jul 22, 2012
I bought dell xps15, last year in January, from past week, I am facing problem with the keyboard keys, number keys are not working at all, it affects the special characters also, earlier I thought, it could be some keyboard driver related problem, so I even tried on Ubuntu OS also, it din't workout either. Then I formatted my complete system, but unfortunately nothing good happened.
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Feb 23, 2013
I have recently updated the BIOS on my E530 laptop to version 2.08 (the previously installed version was 1.xx, probably 1.37 as far as I remember, but am not sure about the exact version..). After the update the laptop keyboard and touchpad stopped working in Windows.
The keyboard does, however, work in the BIOS and both (keyboard and touchpad) work when the computer enters the Windows-startup-screen (where it suggests to fix hard drive errors etc.).
I am using Windows 8 all along and before I never had problems with my hardware. Now both the keyboard and touchpad are recognized in Window's Device manager, but are known to have troubles. There is also a PCI Device recognized in the category "Other devices", but it's missing any drivers (I wonder if there is a connection..). All those three are recognized as such by the Lenovo Solutions Center as well.
I have tried reinstalling the UltraNav drivers, but it wouldn't work. Also, I've tried finding any possible configuration regarding my problem in the BIOS, but was unsuccessful. If I attach an external mouse or keyboard, they work. I really don't know what else to do to get my laptop's keyboard & touchpad working!
The complete description of my laptop is: ThinkPad Edge E530 (3259-HLG), running Windows 8 (x64).
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Aug 21, 2012
Having a hard time figuring the partitions. first is a windows recovery drive. Second the windows boot partition. Third i'm guessing a lenovo recovery drive. Other than C: Windows, The other i'm not sure.
Other info: Made usb factory restore and made one restore point. When i made the usb factory restore when it finished it asked if i wanted to erase the recovery and i selected yes. Was thinking maybe G: was created when i made the restore.
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Aug 26, 2014
i've got a Lenovo G580 which I've had a for a little while now. It was working OK on Saturday but I tried it this morning but it wont turn on. I've tried a different power supply and I've tried it with and without the battery. When I plug the charger in the the batter light comes on but when I press the power button nothing happens.
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Jul 28, 2014
When I watch a video or just open different windows on my laptop, the brightness changes.For example, if my desktop picture is dark and I close a white window, then in a few seconds my desktop becomes brighter. If my desktop picture is white and the window I close is also white, nothing happens.
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Aug 13, 2014
My speakers stopped working. I dont know what to do. When i plug headphones into my laptop i get sound but other than that i get no sound from my computer
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Dec 3, 2009
My B570 seems to have developed an odd issue.
Basically it won't shut down or reboot nicely anymore.
I noticed it today when I decided to do a clean install of Windows 8.1. It freezes on the last part of the install (where it reboots) - I manually cut the power by holding the power button. Turn it back on and it and it loads up Windows as usual.
But then when I try to shut it down or reboot from within Windows, the laptop just seems to stall at some point and never finish - Literally forcing me to manually power it down whenever I'm done with it.
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Jul 6, 2014
I have a small issue with my Lenovo G580 (20150). I have Windows 8.1 and i have noticed that my 4GB of RAM DDR3 run at 800mhz. I have searched for everything, even swapped the RAM but there is no change in the frequency, it simply runs on 800mhz. I have tried to update the BIOS from 5ECN39WW (v 3.05) to 5ECN96WW, but whenever i try to do that it comes back with the error message "DC detect error!".
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Jul 30, 2013
A friend of mine just bought a Lenovo G580 (2189), It's currenlty running Windows 7 x64.
But I can't get the 2 USB 3.0 ports working. If I plug in a keyboard I get no power to the keyboard.
I have 2 unknown devices in Device Manager. I have installed all drivers matching my system.
Proud user of Lenovo T510.
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Dec 1, 2014
I have a lenovo G580(20157) which has a BCM4313 wireless chipset which supports both WiFi as well as Bluetooth, (citation here: Broadcom Chipsets)...
However I can't use the Bluetooth capability of my chipset..I tried downloading drivers from the Lenovo website(Drivers Main Page), but it would say no driver found at the end of the installation!! Also I downloaded Lenovo Energy Managment, and it only shows Wifi.I also tried downloading Broadcom Bluetooth Solution but itis stuck at detetcting device.I have a new windows 7 installation..
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Aug 27, 2012
I just bought my laptop. Installed Windows 7 clean 64bit on it.This is the laptop's product page. I can't change the brightness of my laptop's screen. I can't do via the [Fn+Up/Down] combo nor by the Windows Power Options interface.
I tried all combos of installing and uninstalling the Lenovo Energy Management. (I got v7.0.4.1 on my laptop).I tried un and installing Intel HD 4000 (Driver v8.15.10.2696). I get Lenovo ACPIVPC v7.1.0.1 (12/15/2011) when installing the energy management thing.I've tried to install as least as possible other Lenovo crapware.
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Jul 29, 2014
i set Bios Password on my G580 Laptop now i forget it, i try even to remove Cmos Battery but it doesnt Work.
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Dec 29, 2013
My friend has a Lenova G580. She said Windows wouldn't boot and gave it to me to fix.
I confirmed that windows does not boot in normal mode, safe mode, or recovery mode using any of the boot options for Windows. It will either sit at a black screen (it looks like it's almost at the GUI) or reboot if in safe mode before it gets to that point.
So after discussion we decided to whipe the machine using the Lenovo OneKey Rescue system. I hit the Lenovo OneKey button next to the power button.
It spends a couple minutes booting and I get the green grass background that looks like this one for version 7 but it will just sit there for a day without ever loading the the app. No mouse, no windows. Just the brackground image.
What the problem might be for this system? Restoring to factory settings was the last resort and I am alarmed to see this is not working on this ~2 year old system.
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Sep 7, 2013
I've a Lenovo G580 Laptop (2nd Gen PDC B960, 2 GB, 500 GB, DOS) When I bought it came pre-installed DOS, and then I install Windows 7 ultimate (32-bit, i didn't know at that time, 2nd gen PDC are 64-bit). My friend recommend me to disable UEFI from boot setup before installing any non-genuine OS, so I did disable that. My laptop is working fine, but all of a sudden it started to do random mouse freezes, surprisingly pressing ALT+F4 works like a charm to make mouse work again (by mouse I mean pointer actually,I think may be it's because any virus/malware or whatever that was, and also I was planning to change my OS to Windows 8 (it's after 10-11 month of purchase date), so I decided to format anyway, instead messing up with mouse freeze problem.
I'm not able to start my BIOS setup, nor able to use quick boot option (to select various bootable device option from list)
I try to press recovery key (small button near power button), that open recovery module properly (no glitch/error).but unfortunately I don't have any backup made previously so no use of recovery module.
and then I restart my laptop, then I press F2, it shows the first screen of BIOS menu, but my system stuck there (unresponsive state), i've no option else directly turning it off by holding power key for few seconds,..
and then no boot menu F2, F12 still unresponsive.
means whenever i open recovery module it able to open F2 menu (not F12) but that stuck too.else it just completely ignore F2, F12 I'm not a computer noob (not flaunting), but I spend last 4-5 hours looking for a solution for it, but couldn't find any solution by myself.
although my laptop is not in not working state. somehow I manage to install windows 8, but it's really weird that I can not access BIOS menu, my laptop is no longer in warranty period so I can experiment with it any way I want.
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Dec 17, 2012
I am facing this problem for last few days with my ~3 months old Lenovo G580 laptop.
One morning, i switched on my laptop and found the battery indicator showing "88% available (plugged in, not charging)". and when i removed the power adapter, the laptop would just power off.
in short, the battery is getting detected but is not charging or working anymore.
At first i thought it was some software/driver problem but then, i checked the Lenovo "Energy Management" tool and found that it was showing the battery status "Destroyed" (Screenshot below.)
Link to image
My system details:
Lenovo G580,
Core i5 3rd Gen, 4gb DDR3 RAM and 500GB HDD
OS: Windows 8 64bit
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Sep 24, 2014
I have bought Lenovo Essential G580 (59-324061) Laptop (3rd Gen Ci5/ 4GB/ 500GB/ DOS) on Feb 2013, its out of warranty now.
I have installed Ubuntu in the laptop, not sure how i formatted the hard disk during installation. I guess it was full format of hard disk during installation (while selecting hard disk).
Till today everything was working fine. From today morning, there is always a Boot menu which is being displayed with following options:
1. ubuntu
2. PCI LAN: Atheros Boot Agent
3. ATA HDD: ST500LT012-9WS142
4. ATAPI CD: MAT**bleep**A DVD-RAM UJ8D1
I have pressed enter in both Ubuntu and ATA HDD options. But after a brief duration the control comes back to the same menu I have specified before. How to boot to ubuntu.
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Jan 30, 2015
I am having a bit of trouble with this G580 lenovo laptop, which can't boot.
Problem: HDD and CD/DVD is visible in info tap in bios, however they are not visible in the boot tap, only EFI network IP4 and IP6 are visible.
I tried switching the HDD at first just to make sure if it would do anything, but did not work, so i switched back. so what to do.
The bios version installed is V9.01 .......
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