Lenovo SL500 ThinkPad L R/SL :: Volume / Mute Buttons Next To Keyboard Have Not Worked Since Upgrading To Windows 8
Jan 1, 2014
I've recently installed Windows 8 on an SL500 Lenovo ThinkPad. One of the three messages in Action Center is a problem with the hotkey utility. Lenovo's Support page recommended installing gevu65ww.exe. The current version is 4.22.1000. After this is installed, I click on "finish" and get the notice that "this program does not support this system. The volume/mute buttons next to the keyboard have not worked since upgrading to Windows 8. The Windows 8.1 has the same problem.
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Aug 30, 2013
I have a Lenovo ThinkPad SL500 about 5 years old. It runs Windows Vista. I need to re-install the operating system as virus infection messed up the whole system. Anti virus software (Norton) cleaned it all up but Windows Update configuration still does not work properly. I purchased (because out of guarantee) Recovery disks from Lenovo about 12 months ago. I have now decided to use them to re-install the operating system. (I was resisting because of data back up issues but that is resolved now). These are proper Lenovo, paid for recovery disks. The instructions that came with the disks said to first change the BIOS options for booting to make the CD drive the 1st priority drive, which I did. However, the machine still insists on booting from the Hard Drive. I re-checked BIOS and the instruction for CD drive as priority boot is still there. Reading past posts on this forum I tried the strategy of pressing F12 when first booting up and got an option for using the CD as a temporary boot drive but apart from a different logo screen appearing, it just hung and would not take me into the recovery process.
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Jun 21, 2014
I have got a thinkpad x61 with win 7 pro x64. A few days ago I installed hotkeys drivers from Lenovo. On Screen Display problem: when I press volume up/down Button the volume decreases completely. To make louder or dim the volume I have to hold the buttons. All the other hotkeys functions work . why? what I have to do?
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Jun 5, 2013
I'm running Win 7, and I have the most up-to-date drivers from the Lenovo site. I have turned on loudness equalization, but it has not worked. This is an across-the-board problem. What I mean by that is, this problem persists regardless of the application, which I happen to be using. For instance, I use Media Player Classic: Home Cinema to watch movies. If the volume is at 0%, as I begin adjusting it upward, the volume level rises. However, as I reach about 70%, the volume stops increasing. There are audio adjustments w/in the application to boost the volume, but they serve to provide minimal effects. Overall, the volume is incredibly low. If you're sitting more than a few feet away from the laptop, it is inaudible.
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Dec 28, 2013
I bought a T510 few days ago and was surprised to see this machine has ridiculously low volume. I have tried everything including the tweaks in Smart audio and removing audio limiter but still the volume is very low. On my dell 1525, I never go past 40% volume on my headphones but on T51o, I am using 90-100% volume to watch videos on live streaming websites.
Is there any solution to boost the volume on T510? My system is with windows 7 ultimate (64-bit) and audio device is Conexant 20585.
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Sep 9, 2014
I just got a few weeks used thinkpad x230 which has w7 professional. I am thinking of an upgrade to w8.1 but not sure what to expect after the upgrade.
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Sep 17, 2014
I have a new W540, and the microphone mute button does not work properly. When I press fn+f4. the red LED turns on, the slashed out microphone appears on the screen, and the volume settings for both the "Microphone" and "External Mic" are muted in Windows. However, audio from the microphones still capture audio, and it can be recorded on applications like Audacity and Skype.
Manually muting the microhphones via the Sound dialog in Windows has the same effect. The LED and OSD come on, but the microphone does not stop recording. As of now, I have found no way to mute the microphone outside of muting sound input in each individual applicaton.
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Mar 6, 2014
the microphone mute button doesn't work, nor does it light up at all... the speaker mute button works. Also, the Lenovo button next to it USED to work and now doesn't for some unknown reason. I have a new x1 carbon with windows 8.1 and really need some specific direction on how to troubleshoot this!
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Nov 28, 2014
I get some problems on the function keys.
1) The indicator of microphone mutation is not on when I mute it.
2) F7~F12 are not working w/o Fn function.
I tried to start the Lenovo microphone mute and the Lenovo hotkey client loader, but they gave me error 1075: the dependency service does not exist or has been marked deletion. Then I installed the dependency package and the Hotkey integration (the latest version), but same thing happened.
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Nov 12, 2009
My apple had Mac and XP installed on it. My friend suggested me to install Windows 7 on it. And I thought it was a good idea. So I started my XP and runned it up. When win7 was completely installed everything seemed to work. Except that a few buttons on my keyboard don't work anymore now. The button for throwing out CD's and DVD's don't work anymore. And my 'Fn' button doesn't work anymore. Does anybody else have the same problem as me, or does someone know how to fix this. Because I also can't change the brightness. Which is set to maximum at the moment.
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Oct 30, 2009
I have an R61 and the green volume indicator bar has disappeared. I have googled for a solution but so far, nothing has worked.
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Mar 13, 2011
Even cranked all the way up, the sound on the x220 seems somewhere around half as loud as the x120e and even my wife's iPad blows it away. It's a litle embarrassing.
I think it's the sound card/driver not the speakers as even with headphones plugged in it is very very soft at 100% volume.
x220 | 4286-CTO | i5-2520M | 8Gb G.Skill | OCZ SSD
Win 7 Home Premium SP1 64bit
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Jan 19, 2009
My question concerns the non-functioning sleep mode buttons on my Lenovo W540 20BG.
In my current power management settings, the W540 is suppose to enter sleep mode by pressing Fn4 or by pressing the round power button shortly. However, either one of these methods do not work.
My computer does enter sleep mode when usign the Windows start menu (Start->Shut Down -> Sleep).
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Mar 6, 2013
I'm using a W530 with the following configuration :
Windows 8.1 x64
Synaptics driver 16.2.19.14
My problem is that even though I set the PalmCheck settings to minimum, I have a delay before I can use the left button under the touchpad. The PalmCheck seems to work only on the touchpad functionnalities, not on the buttons below.
How to use those left/right physical buttons below the touchpad while hitting keys on the keyboard ?
W530|i7 3720QM|16GB|K2000M|240GB SSD|500GB 5400rpm
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Jun 2, 2008
I just noticed that the green hotkeys volume bar has disappeared from two R500’s (2714-CTO) that I own. Both are running Windows 7 professional. One is running Windows 7 Professional 32 bit, while The other is running Windows 7 Professional 64 bit. The 64 bit machine has just been re-imaged from a set of original Lenovo supplied recovery DVD’s. The reload process installed Norton Internet Security (2009). After the re-load was complete, I installed Windows 7 SP1 from an original Microsoft Windows 7 SP1 DVD. Next, I manually installed the latest version of Update Retriever and System Update, turned on the antenna for the first time, and ran System Update to update all Lenovo drivers.
The other machine has been running Windows 7 professional 32 bit since being purchased in 2009. It has never been re-imaged, and the green volume bar was working until recently.
Both are currently running Hotkey Features Integration V3.89.0000, and Lenovo Power Management V1.67.04.05.
which software, and which version of that software, is needed to get that functionality back.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's
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Aug 18, 2014
How can I fix the volume control key on the keyboard?
(Thinkpad Lenovo T400s)
I have to press it 8 to 10 times to change the sound level...It is not very sensitive.
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Apr 24, 2009
Are the volume buttons on my E6400 supposed to light up? Also, my backspace key squeaks. Is there a fix for that besides getting a new keyboard?
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Jan 4, 2013
We purchased a M14X laptop just a few days ago and the volume keys(f8/f9) will get stuck against the panel above them.
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Jul 26, 2014
I have a HP pavilion g6 notebook
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Feb 5, 2010
I have a question, isn't there a possibility to change the way how volume increases and decreases. If i press volume button once, then volume increases only 2 points, till 100.
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Jun 10, 2009
if anyone has had the same problem as me with the HP HDX 16. Randomly, even as I am typing here, the volume bar (with treble, bass etc) will appear on screen and will increase/reduce very quickly as if im pushing down on the touch buttons, this stops me being able to type, sometimes crashing the computer.
At the same time, this fault also occurs for the wireless LAN button to the far right, which will randomly disable (turn red) as if i'd touched it, sometimes causing the desktop to crash but more importantly causing me to lose connection and have to reconnect on a frequent basis.
I've had the notebook for over 6 months, and while i did have this occur on very rare occasions, since a couple days ago it has increased to a point where it happens all the time, including after a restart. I have tried searching through google to see if the problem is known, and i have seen a similar account on a customer review website. I have used HP health check and followed the updates supplied including that for the touch smart buttons and a BIOS flash.
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Aug 27, 2013
I upgraded RAM on my W530 and it's working only in single channel mode. How to enable dual channel in BIOS?
Here is screenshot about my RAM : [URL] .....
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Aug 10, 2014
I have a problem with my notebook. When I power my device everything is fine, but after ... let's several minutes sound disappears. The strange thing is that "mute button" on my keyboard is not responding too, when I hit it theres no orange light and one the screen appears a lvl of volume ( normally it should be a crossed volume lvl). When I want to play Spotify or something like that it says that my Audio card is used by another program... The funny thing is that when I did something like "stress test" (I played Spotify when sound worked just after system start) sound was working for about 6 hours and everything was fine.
System: Windows 8
Model: Notebook HP Pavilion g6-2310sw
Also I'd like to add that every system restart fixes that problem but only for a while (several minutes).
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Feb 21, 2011
I recent did Microsoft and Lenovo updates and I have lost the On-Screen Volumn display. Not the Volumn icon in the task bar, I lost the display that shows the volumn going up or down on the screen. The video support suggested installing Power Management but this did not work. I have tried uninstalling and reinstalling the audio drivers, also did not work.
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Jan 27, 2012
Just got my new x1 carbon, and I like it alot, trackpad isn't as bad as everyone is complaining about. However one big issue is that I want to keep the Function row on by default, and only switch to the default one with volume controls if I press the FN button to do so. Right now no matter even if I chose not to show the default keys, with volume and cloud and all that, it still comes back anytime I switch to a different app.
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Feb 28, 2013
I installed some Corsair Ram in slot 1 and 2 underneath the keyboard and after reinstalling the keyboard Ive noticed theres a gap at the top of the keyboard where it slots into the computer the whole way across specifically in the middle where theres alot of flex. The plastic which has the power and volume buttons seems to move around when pressed. This seems to be letting in dust and would especially allow a spill to enter the machine. This doesn't seem normal for a well built machine and have I installed the keyboard wrong?
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Mar 28, 2014
Is it possible to set the backlight on the keyboard to always stay on when the screen is open?
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Mar 18, 2014
All, I am having a major problem with VMWare and the W530 "Num Lock". When I move the cursor into the VMWare window a message comes on say "NUM LOCK: ON" when I move it out of the VMWare window I see message "NUM LOCK: OFF". I do not have any key on the keyboard to disable Num Lock. There are utilities I can run in the SUSE VMWare image to capture the key binding and remap, but I do not have anyway of turning Num Lock on or off to capture the key binding.
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May 10, 2013
I checked the PDF manual and don't see this condition. The scenario is my Helix is docked to its keyboard, plugged in and asleep. The "i" LED is slow blinking (sleep mode). I open the lid (which is set to wake up the Helix) and the dot on the tablet goes solid red (on) but the "dot" on the keyboard is doing a fast-blink. It's done this about three times over the month I've had my Helix.
I should add that manually putting the Helix to sleep, then waking it back up, clears the flashing LED on the keyboard.
Lenovo ThinkPad Helix 36984SU
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Mar 30, 2014
who knows how can i activate the backlight keyboard for my W540... I have download all the drivers but the backlight just doesn't lit up under anykind of lighting environments.
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