Lenovo Y510P P/Y/Z Series :: Speakers Seem To Crackle And Pop Whenever Play Music Or Games

Mar 14, 2014

My computer (the Lenovo Y510P) started acting up the first day I bought it. It runs smoothly and everything, but the speakers seem to crackle and pop whenever I play music or games (even at a low volume). I've been seeing that many Lenovo Y510P users have been having this same issue and can assume that the problem is a hardware issue because:
 
1) Installing different versions of sound drivers AND even downloading the recommended sound drivers from Lenovo DOES NOT WORK.
2) Changing the power options DOES NOT WORK.
3) Plugged in headphones and even bluetooth can hear the static.
 
I'm thinking about returning this laptop since this is the 3rd day of having it. If there's no fix for this defect, I'm returning it before the 7th day.

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Jun 20, 2014

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Nov 18, 2013

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After installing Realtek HD Audio Driver in playback device only show Speakers and I have Sound in speaker and headphone at the same time together.

1. tested in windows 7 , windows 8 , windows 8.1 64bit
2. tested with last driver from Realtalk and Lenovo driver download (and also orginal driver)
3. tested with 5 headphone
4. realtalk control panel don't show headphone that in jack (but after driver install headphone and speaker work at same time !!!!)
5. I am checked to show disable device in playback sound window.
 
I am Thinking problem is :

1. Drivers that is in the Lenovo site have problem and should be updated because after I install driver it recognize the headphone but cannot stop the speaker at this time
 
2. my headphone switch in the jack have a problem

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