Lenovo Yoga Flex 15 :: Keyboard Failure With Windows 8.1 Update
Jan 18, 2014
My laptop (Ideapad Flex 15) updated and restarted this morning -- upon which I lost all KB function. I could not log in since could not enter my password. I plugged in a wireless USB KB which works. How to restore laptop KB function?
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Oct 24, 2013
So I love my Lenovo yoga until I upgraded to windows 8.1 then all of a sudden every time I signed into my computer via Microsoft account my keyboard and audio would be completely disabled I called Lenovo support they connected to my computer went through all of my settings and uninstalled and reinstalled drivers, nothing his last guess was to tell me to restore my computer.
So I did and as my laptop ramped up it asked to sign into a Microsoft account so I did (keep in mind this computer is fully functional after the restore everything works perfect) as soon as I hit the enter key the keyboard and audio become disabled fully disabled my, physical keyboard. Since the computer worked great right after the restore I also know that it is not a hardware issue as I have already sent it out to get all the sensors replaced its a software problem that revolves around my Microsoft account who do I talk to about this Lenovo? Or Microsoft? Lenovo just keeps telling me that I need to restore my computer completely ignoring the exact issues I am describing ,and as far as Microsoft account, this is not something I control I only own the account Microsoft manages it so why is my Microsoft account disabling my keyboard, again I stress I have done every single driver check there is I have uninstalled all of them and reinstalled.
I have looked through my settings as well as had a technician remotely control my computer to confirm that the computer is in perfect working order no settings out of place and then I restored all my settings to default and then restored the computer and everything works great until I enter my Microsoft account email and password then my keyboard becomes disabled instantaneously. And yes I was able to sign in using the keyboard
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Nov 24, 2013
I have a Yoga 2 Pro. How can I find out if I need to update the BIOS?
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Nov 1, 2014
Am I right in thinking that because System Update is not supported for the Yoga 3 Pro, the new tool for updating the system is the OneKey Optimizer?
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Jul 18, 2014
I just bought a Lenovo Yoga 2 pro and installed windows 8.1 by itsef. During Windows 8.1 initial setup I was able to use keyboard to type in PC Name, but after that the keyboard and touch pad was not working/no any response any more. After Windows 8.1 lunched the keyboard also no any response. I have to use touch screen soft keyboard. But when laptop in BIOS mode (turn power off and press a small round button next to power button) the keyboard was working fine. So I think that the keyboard hardware is ok, but some thing iwas wrong with Windows 8.1 software issue. I also un-selected all on Easy of Access->Keyboard section in Windows 8.1.
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Dec 10, 2013
I just formatted my yoga 2 pro, downloaded the drivers and ran the Bios Update. I followed the instruction on the read me, ran the .exe, clicked next/ok until the laptop restarted and if I'm not mistaken a red menu with a progress bar showed up. At that point I left and when I came back a few minutes later the laptop was turned on, the screen lighting was on but the display was black, the keyboard backlights were also turned on and everything else was off. The lights on/near the power button that signal if it's turned on and plugged to the AC are turned off.
It's been like this for over 30 minutes now, no signs of progress. I'm not very keen on turning off or unplugging the laptop while flashing the BIOS, but at this point there's not much else I can do.
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Dec 4, 2014
I wanted to do a fresh install but my restore files are in Windows 8 and I wanted 8.1. I used my 8.1 pro disk and created a bootable media for installing using USB. I had to go into the BIOS and change it to legacy before it would see the USB drive. Went ahead and deleted all the partitions then created a single new one for windows. The installation worked flawlessly then I went ahead with the driver installs.
The very first driver was the firmware update. The system updated the firmware without any issues but once it rebooted I only receive the following message "Default Boot Device Missing or Boot Failed. Insert recovery Media or hit any key. The select 'boot manager" to chose a new boot device or to boot to recovery media. When I go hit any key it leaves me with no boot options probably due to them being legacy options. I've tried F2 on startup to get into the bios and change it back to legacy but this never works.. I have also tried F12 trying to get it to let me select the startup drive.
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Aug 21, 2014
My new Yoga 2 Pro has a secondary display connected through the micro HDMI port. This worked like a charm initially. But after upgrading to newest Windows 8.1 (this is done automatically) it no longer outputs anything to the micro HDMI port. Display and cable is fully functional. But even though the display is powered on, the computer fails to register it and apparently it cannot output anything. Seems like the micro HDMI port is non-existing.
After the windows upgrade I have tried to uninstall / reinstall the display driver. I have also upgraded the Intel drivers to Win 8.1 versions found on the Lenovo support site (including BIOS 76CN38, Intel HD 4400 display driver 15.33.18.64.3496 and chipset 9.4.0.1026). But nothing seems to work.
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Jun 28, 2014
Not sure if this is a defect on my machine but the backlit keyboard refuses to turn off. I tried the fn + spcbar and no luck. The light just blinks for a split second and stays on.
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May 20, 2014
I've owned my Y2P for the last 3 or 4 months now. Keyboard backlight always turned off/on with Fn Spacebar just fine... until today. Fn+Space just gets the keyboard backlight to flash off for a second, and then back on.
Also I checked and all of the other Fn keys work. Also the Caps Lock light doesn't come on either.
And if that's not all, My power indicator light is amber even when fully charged. (solid, not blinking)
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May 24, 2014
I can't use the keyboard and the touchpad at the same time, using the keyboard disables the touchpad.
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Nov 13, 2013
How to turn on the backlight on the yoga 2's keyboard?
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Dec 11, 2014
I have a severe problem (I guess) after the latest BIOS Update. Windows 7 freezes during startup.
I own a 64-bit Lenovo FLex 2 15D with AMD A6-6310 and R4, 4GB RAM and a SSHD (8GBSSH). I purchased it without OS and installed Windows 7 - which worked fine so far.
I yesterday updated the BIOS with version 9FCN23WW (for Win7 and Win8), the latest BIOS update. A mistake, it seems.
After Reboot, I first had to disable Secure Boot in the BIOS, because it would not let me boot at all. I figured out how to get into the BIOS-Setup to disable this (press Enter 2x, press Tab when in the Boot Menu to access the "Apps Menu", then "SETUP").
Now Win7 begins to start up, but freezes during the startup process (the splash screen with the win flag freezes and looks a bit strange. I used the "protected mode" Windows Startup and saw that the process always hangs when loading "amdkmpfd.sys".
That is basically it.I guess I have to find a way to re-install the previous version of the BIOS.
Now about what I did to fix this (poor, but I tried):
If I try to start from a Win7 installation CD-ROM (actually it is one for Dell PCs, but I guess that is not the problem) and press a key to boot from CD, Windows loads files, shows "Starting Windows" and at a certain point again just freezes. When I -do not- press a key, WIndows Boot Manager shows up and mentions that "Windows failed to start (etc.)" "File: EFIMicrosoftBootBCD" "An Error occurred while attempting to read the boot configuration data."
I can't even boot into Linux on a USB stick, because the Windows "Error Recovery" won't let me when I try (just offers to boot to Win7 in protected mode - it could be that it fails immediately and jumps back to Win Startup).
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Sep 6, 2014
I have a Yoga 2 11. It seems that all of a sudden that Lenovo Transition is not disabling the mouse and keyboard until the computer is in the full tablet mode. It used to disable these features in stand mode so when the computer is sitting on the keyboard, it's not pressing any keys. But it's not working anymore. I have uninstalled the program, re-downloaded the software from lenovo, installed it, and also checked for updates. I also tried both drivers for windows 8 and 8.1 ....
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Aug 28, 2014
I recently bought a lenovo Flex 2 -14" one. The keyboard and touchpad together keeps getting disconnected at times. The backlight also keeps blinking when turned on. During that time, I am not able to receive any response via the touchpad and keyboard. It's like a loose connection. Keeps turning on and off!!
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Sep 14, 2014
My Yoga 2 Pro has very often problems to activate the keyboard when I open the display.
This is what I do:
- working with the Yoga 2 Pro
- close all applications and after that I close the display
- after a while (can be a few minutes or several hours) I open the display
- it take a few seconds until the display is turned on (that's expected)
- in at least 50% the keyboard stays deactivated. The backlight can't be turned and the notebook does not notice any pressed key. I'm unable to log in :-(
- I need to close the display again, need to wait a few seconds - and when I open the display for a second time, the keyboard gets activated - not always, but most often. But sometime the keyboard stays disabled although I try the described procedure many time. If that happens I need to reboot the machine.
All drivers are updated.
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Nov 13, 2014
I just got my lenovo yoga 3 pro, and started removing what I thought was bloatware, but I'm guessing I removed something important. Now, the keyboard/mousepad doesn't disable when I'm in tablet/stand/tent mode.
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Jul 16, 2013
Where I can get the windows 7 Drivers for the Yoga 11s. After a format and clean install of windows 7 i have a bunch of yellow bangs in device manager?
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May 24, 2010
I recently updated my Yoga 13 to Windows 8.1 and am now experiencing significant lag when resuming from suspend and periodically while I work. Often I will type and not see the text on the screen for another 5+ seconds.
I have run Malwarebytes and Windows Defender and found no malware. By keeping an eye on the task manager I have not been able to identify a misbehaving process.
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May 6, 2014
When I install software on my new Yoga 2 Pro, in some cases the installer window is small and won't maximize. It doesn't matter if the the program is old or new. This only seems to show up on the installer in widows.
Windows 8.1
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Sep 29, 2014
I love everything about my yoga2 pro, except, when I got it I installed a win 8.1 upgrade because windows told me to. everything seemed to be fine.
After that, the system asked me to install another upgrade. when trying to install that one it said it could not install and was undoing the changes. I read some forums awhile back and it talked about a particular update that needed to be uninstalled before you could proceed. I tried to do that, but it wouldn't let me uninstall the initial 8.1 that i installed.
I let it go because it was asking me like every month or so to automatically shut me down and install updates. But now it forces me to install updates every two days and then can't update so, it undoes it changes and it takes like 30-45 minutes or so. Plus, i do need to get it to be able to accept the updates at some point.
I'm thinking I have to wipe everything and start from scratch??
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Dec 1, 2014
I got my new Yoga 2 Pro last week and the screen rotation worked properly. I decided to wipe the partitions and install my own version of Windows 8.1.
Since then the screen rotation doesn't work. The screen rotation button doesn't do anything and I don't have the 'Enable auto-rotate' checkbox in the resolution screen
In my device manager I have an error on 'HID Sensor collection' saying "This device cannot start" (Code 10). Failed to initialize sensor from HID collection descriptor". I am not sure if this is related.
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Oct 17, 2013
I have just installed the final version of Windows 8.1. The thing I've moserly been waiting for is Miracast.
As for now when I search for wireless displays (Add new device menu) it doesn't appear to find my TV. (An unpaired Android device can)
I'm thinking about driver issues with 8.1..
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Sep 19, 2014
My Lenovo Ideapad Flex laptop does not switch on when I press the power button. It was working till this morning, when I switched it off (via an operating system shut down in Windows 8.1). When I tried to turn it on an hour later, I found that pushing the power button has no effect at all.
I tried pushing the novo button. In this case the laptop does turn on and shows the "lenovo" welcome screen for a few seconds. However, it promptly switches off again. The symptoms do not depend on the laptop being connceted to power: they are exactly the same in the two cases.
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Aug 29, 2013
My YOGA 11 S came with Windows 8.0. I upgraded to Windows 8.0 Pro W - Media Center without an issue a few weeks ago. Today I have twice attempted to install the WIN 8.1 Upgrade from the Store. Both attempts failed and rolled it back to WIN 8 pro. It's a stock machine, no mods at all.
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Aug 8, 2014
I have just purchased a Yoga 2 13.3 with 500GB HD and a 25GB SSD drive.
I have noticed that the system is a bit slow because the Window 8.1 is installed on the mechanical Hard Drive instead of the Flash SSD drive.
How can I move the Windows 8.1 installation to the SSD drive. I have a 25GB empty drive.
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Nov 1, 2013
After I open the lid and the tablet starts getting out of sleep mode, the blue screen appears with the following error message:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLES (rtwlanu.sys)
What is causing this and how to resolve it?
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Oct 31, 2014
I have a Yoga 13 and have been avoiding the 8.1 update but was forced upon me yesterday. Media player stopped working but found the update on this site.
However all old videos now play fine but new ones taken today will not and just says 'Windows Media Player has stopped working'.
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Dec 15, 2012
I upgraded to WIndows 8.1 a few hours ago (available in Store). However, ever since the upgrade I can no longer watch videos or hear sound in all Apps.
Netflix gives me a message that there is a problem with this system's configuration that prevents Windows from playing protected video and error code W8156-8007007E.
Xbox Music player gives me "Can't play. Make sure your computer's sound and video cards are working and have the latest drivers" error code 0x00d11d1 (0x8007007e).
All the other Apps that have video, and or audio, give various errors messages (e.g., "The video failed to play".
Now I can watch imbedded You Tube videos in Internet Exployer.
I did find KB2756872 that seems to address the problem with protected videos not playing. However, it doesn't mention if it is compatible with Windows 8.1 and when I follow the manual update method where you make changes in Regedit. I did not see the key that needs to be deleted.
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Dec 28, 2014
I was installing Linux and by mistake I wiped out the entire disk inclusing the recovery partition with windows 8 installation stuff !! Do you know if it there is any way to get it back, downlading it from somewhere and installing ? I searched on the Lenovo website but didn't find any clue....
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