For those of you who own VAIO notebooks and purchased a Provantage Extended Service Plan did you ever have to send your notebook in for repair/service? If so how did it go? Did you send it to Provantage first or directly to a Sony service center? Are these plans the same ones that Sony Style sells only cheaper?
View 4 RepliesI bought sony laptop in december '08 and when i called sony they said i can only purchase their extended service plan only within 30days of purchase date.
View 4 Replies View RelatedDoes anybody know exactly what coverage is included in part number 902-5690?
I thought I had full technical support, but they billed me $129 to troubleshoot and clean an issue being caused by virus and other malware.
I was thinking of picking up an SR or Z and was wondering if the sony warranties that you can buy at provantage can be applied to these notebooks. It doesn't seem like there is any provision. I called Provantage and spoke to Sony over their online chat but they were unsure.
Has anyone else purchased one of these warranties for their SZ or Z series? If so, how did it work.
I'm going to be ordering the Vaio SR today or tomorrow. I can't decide whether to spend an extra $129 on an extra year warranty
View 6 Replies View RelatedFor those in the UK/Europe who ordered CTOs with the extended battery...
Did the extended battery come attached to the laptop in the box in place of the standard one, or is it sent separately, in addition to getting the standard one
Last august i purchased a vaio sr from sonystyle with a 3 year express ship extended warranty w/out ADH. I assumed that this warranty would be automatically linked to my laptop serial and i would just be able to call up sony and initiate a repair after the 1 year manufacturers warranty expired. However,
from reading forum posts it seems I was supposed to have received warranty documents and I was supposed to have activated the warranty within a certain time period. However, these documents weren't included with my shipment
I was looking for 2nd Sony VAIO VGP-BPL13 Extended Battery for my FW590
SonyStyle, Newegg and Amazon is no longer available!.
Do you know a trusted place to buy one with a respectable price?
if there's no way, does sonystyle has another model can fit on the FW ?
where I can get the extended battery for the FW590 for a reasonable price?
View 3 Replies View RelatedI just wanted to let you all know that I managed to get 4GB of RAM installed and up and running on my Sony Vaio SZ61.
This despite the fact that both my local sony reseller and the sony helpdesk argued that this was not possible.
I bought the laptop two years ago, with 2GB on board. In my memory they back then said it could be extended to 3GB but i have no proof for that.
Anyway, steps i took where very simple:
-update the BIOS to version R00122S5(downloaded from the sony site were the SZ61 was not even on there anymore...) It was compatible with the SZ71 according to sony so i took the change but is updated smoothly.
-bought 2 SODimm modules of 2GB pc5300 compatible (kingston)
-opened the laptop changed the dimm modules and off we go.
I run dual boot mostly Ubuntu Linux Jaunty and occasionally the vista that came with the laptop.
In both environments it is recognized and i can use 3.8GB
The laptop now is again up to the job(every day heavy usage, testing on VMs and datamining applications with big datasets etc etc.)
Why is it that the sony extended batteries come out from the bottom of the laptop(the z-axis) instead of out the back(y-axis), I kinda feel the Lenovo approach towards extended battery makes a lot more sense...
View 4 Replies View Relatedi've been looking for an extended battery for my vaio z; and it doesn't seem like it's easy to get a hold of one in europe.
i'm asking for the serial number of the battery so as to ease up the search (i.e., the vgn-xxxxx serial)
Just received a Z610y as a college graduation gift, but it was not purchased with an extended warranty. I'm accident-prone, and am interested in a 3 year extended warranty with ADH.
I talked to someone at Sony Style who said I could purchase the warranty up to 30 days from the date of sale. I noticed newegg.com has one for sale, but when I talked to an associate there, they said it was only for sale with the purchase of a new laptop.
Just an FYI. I recently bought a Vaio NW from Best Buy using a credit card. I always use my card to pay for day-to-day expenses to collect the miles. I called the card company and they told me that they automatically extend the manufacturer's warranty for an additional year (effectively doubling Sony's) and if the computer is damaged due to mishandling or some other unfortunate incident, they will repair or replace for free. I did not pay any additional money for this.
Now, I don't know how good their repair services will be and I hope to never find out.
But I am glad that I did not spend the large amount to extend the warranty through Sony or Best Buy. Food for thought for you. It may be a good idea for all of you to check with your card company to see if they cover you.
I'm about to purchase a Vaio Z (sweeet!), with a config from the Sony website. They advertise the extended battery, but is that the VGP-BPL11 / S11 or X11?
here are the batteries.
I would think it's the middle ground battery, the X11 being some kind of special James Bond-type add on, but I'd like a confirmation if anyone is able to provide. I tried to contact their support but it's just not getting through.
Furthermore, are these all compatible with the VGPCKZ2.AE case? Looks perfect for my needs.
I'm reformating a VAIO that originally came with XP Home RTM. The recovery discs have vanilla XP on it, so no service pack, not even SP1. Yes, its an older VAIO, but I am hoping to breath new life into it by starting fresh. Now, I am just wondering, after reformatting from the recovery discs, about the install sequence. Should I first install the Sony updates from the esupport site, or should I first upgrade to the latest service pack (SP3) and then install the Sony updates?
The other crappy thing is I can't go straight to SP3, SP3 requires a minimum of SP1. That means I have to do to service pack installs, which in my opinion may have ill effects on performance on the finished product. So I have two options to get to SP3, which is better and cleaner:
RTM->SP1a->SP3
RTM->SP2->SP3
how to get a service manual for TT, please. Or does anyone know how to clean the fan?
View 4 Replies View Relatedtrying to find a SERVICE Manual for the Sony VGN-NW series. Sony are not providing them to the general public officially because of:
"In many of our products, dangerously high voltage remains in the system circuitry long after the unit has been disconnected from all power sources. For other products, our internal design and engineering data is both proprietary and confidential. Maintaining the security of this type of information is instrumental to our success as a business entity."
Could it compromise their success, or rather their income from hardware support ?
Danger form high voltage? No such a thing is possible in a laptop if one disconnects the power cable.
The above seems to me unacceptable when Dell, HP etc. provide free Service Manuals to anyone, on their Web sites.
Has anyone installed the newest VAIO Event Service from the following link [url]
I tried it and I got an error message that said "Previous Vaio Event Service is not intalled. Upgrade will be cancelled." I already have previous Vaio Event Service from previous installation.
The software should work with any VAIO Notebooks, not just FW. If anyone could try it I really appreciate it and please mention which VAIO Model you have.
I want to remove some of the outer casing on my AR series Vaio to replace it with a new part, is their anywhere that i can download a service manual for an AR series vaio that shows me how to take one apart so that i can replace the plastic fascia ?
View 4 Replies View RelatedI got a VGN-NR260E to fix and the HDD is reporting problems, now most laptops I've worked on have a HDD panel on the bottom, not this one, and Im thinking I have to take it apart fully.
View 3 Replies View RelatedI have an AR-VGN370. After many months of waiting Vista Service Pack 1 finally is offered via Windows Update. I have assumed it was the Sigmatel driver that had prevented me from receivng SP 1. Is there anyone else for whom SP1 has recently become available and installed successfully? I am very hestitant to allow the install.
View 4 Replies View RelatedI just got my new system, and wanted to remove the crapware before creating my recovery disks. I did that, then ran the Sony utility to create the recovery disks. I did not install anything.
One thing I uninstalled was SQL Server. I have no need of it.
Building the recovery froze at various stages of completion... 44%, 27%, 21%. I got an alert with the error, "Failed to start database service". I finally caught that error right away and dismissed -- then the system finished building the recovery disks.
Great -- now I have to wonder, are the recovery disks even valid?
Also, what database service does the system want, and what process wants it? I now get this error at arbitrary times. Sometimes on startup. Usually whenever I do anything with install/remove programs. So is this some new Windows 7 enhancement to the registry? Have I created a time bomb in my system by deleting SQL Server? If Windows 7 needs this, why did it let me delete it?
So far I wish I had a DOS machine. It's unfortunate that my work requires me to use Windows -- the OS treats me badly, and I can't use my new machine until I can predict whether the initial setup is valid.
Speaking of batteries, has anyone found a good outlet for extended batteries. I can't seem to find one for the HDX 18. You'd think manufacturers would make them readily available for these desktop replacements. Even in economy setting I barely get 2 hours before my regular battery runs dry.
View 10 Replies View RelatedI have 3yr extended warranty with accidental damage, onsite next buisness day service including weekends.. I called on Tues Feb 16 to have the motherboard(card reader and head phone jack) dvd drive, and blown speakers fixed. The tech didn't show up till Monday the 22.They didn't send the speakers so the tech called to reorder the speakers and a another item that he noticed. He called back on Weds to tell me that the other items arrived but no speakers. He called Dell back and called me back last night saying Dell wanted to ask me about depot service. I have a newborn so I didn't get a chance to call till today. They said they would resend the speakers that they failed to send 2 times in a row. I'm mad because I paid for next day service and 10 days later it is still not fixed. What should I do?
View 9 Replies View RelatedI was looking up my warranty information from my service tag and it states I have one more year left of complete care. (I purchased 3 year coverage). I saw this thread a while back: http://en.community.dell.com/blogs/d...op-owners.aspx
View 3 Replies View RelatedIve always used FAT32 for compatibility on ext. HDDs, but now i need to put a massive 100GB image on an ext. drive, how should i format the drive so that both a Macbook and an XP computer can access it?
View 4 Replies View Related My aunt has the same laptop as I, and I have her name in our family drawing for Xmas... and she's wanting a nice sleeve.
She already has a laptop bag, she just wants something smaller for a quick "up and go" where she doesn't need her accessories, charger, etc.
I've looked at a few and I think they'd be close -- it's just that the extended battery makes the back end awful thick, which worries me.
Soooo I was wondering if anyone has actually purchased or used a sleeve with their Studio 15 with the extended battery, and if so which brand/model.
I know warranty is absolutely vital for notebooks, but is a large manufacturers warranty necessary for a desktop?
Usually the individual parts have their own warranty and you can replace defective and broken parts by yourself with the know-how (unless its a huge issue like a surge, etc) .....
I am from India... just wanted to know if anyone has idea if it is worth to go for extended warranty... (you can see details of my laptop in my signature).
Details of extended warranty as given by a dell representative are as follows:-