I was looking up my warranty information from my service tag and it states I have one more year left of complete care. (I purchased 3 year coverage). I saw this thread a while back: http://en.community.dell.com/blogs/d...op-owners.aspx
View 3 RepliesI have 3yr extended warranty with accidental damage, onsite next buisness day service including weekends.. I called on Tues Feb 16 to have the motherboard(card reader and head phone jack) dvd drive, and blown speakers fixed. The tech didn't show up till Monday the 22.They didn't send the speakers so the tech called to reorder the speakers and a another item that he noticed. He called back on Weds to tell me that the other items arrived but no speakers. He called Dell back and called me back last night saying Dell wanted to ask me about depot service. I have a newborn so I didn't get a chance to call till today. They said they would resend the speakers that they failed to send 2 times in a row. I'm mad because I paid for next day service and 10 days later it is still not fixed. What should I do?
View 9 Replies View RelatedI know warranty is absolutely vital for notebooks, but is a large manufacturers warranty necessary for a desktop?
Usually the individual parts have their own warranty and you can replace defective and broken parts by yourself with the know-how (unless its a huge issue like a surge, etc) .....
I am from India... just wanted to know if anyone has idea if it is worth to go for extended warranty... (you can see details of my laptop in my signature).
Details of extended warranty as given by a dell representative are as follows:-
I'm going to be ordering the Vaio SR today or tomorrow. I can't decide whether to spend an extra $129 on an extra year warranty
View 6 Replies View RelatedI have 6 days to decide whether to extend the warranty on my Inspiron 9400. The laptop cost me £1200 ($1800) when I bought it. The extention will cost me me £109 / $166.
This will take my warranty from 3 to 5 years NBD onsite response. Anyone think this is a good idea? I am happy with the performance of my laptop.
This has been discussed in a few threads but I cannot find anything on dell website.
I tried the chat and the rep I talked to played dumb with me, saying he never heard of any problem with the graphic cards.
Could you guys tell me how I can figure out if the graphic card does have an extended warranty? Will I get any documentation mentioning it
Last august i purchased a vaio sr from sonystyle with a 3 year express ship extended warranty w/out ADH. I assumed that this warranty would be automatically linked to my laptop serial and i would just be able to call up sony and initiate a repair after the 1 year manufacturers warranty expired. However,
from reading forum posts it seems I was supposed to have received warranty documents and I was supposed to have activated the warranty within a certain time period. However, these documents weren't included with my shipment
Hello, sice the news about faulty 8xxx gpu's I have been hearing that Dell is offering 1 year extended warranty for gpu faults.
Example:
http://www.zdnet.co.uk/news/desktop-...ault-39463022/
I have bought M1530 on 28th of April 2008, together with 1 year warranty. It expired on 28th of April 2009, however from what I am reading I qualify for 1 year extra GPU warranty, am I right?
But when I phoned Dell (it was when my AC adapter broke and needed replacement) on each occasion I asked about this extended warranty and they were always telling me that they never heard of it.
Am I being lied to? Or are they right? When I check the servicetag status of my laptop it says that warranty has expired and there is no extra warranty there (if there was it would apply till 29th of April 2010).
Please can someone explain it to me?
When I bought my laptop, I was offered 5 years of Dell Complete Care Accidental Damage Protection even though I only had ONE year limited warranty. This was all over Dell Chat online support.
The representative assured me that I did NOT have to extend my warranty past one year in order to take advantage of five years of accidental care.
In other words, I would have no coverage on manufacturer's defects past the first year, but if I dropped my laptop four years down the road, Dell would replace or repair it.
Just received a Z610y as a college graduation gift, but it was not purchased with an extended warranty. I'm accident-prone, and am interested in a 3 year extended warranty with ADH.
I talked to someone at Sony Style who said I could purchase the warranty up to 30 days from the date of sale. I noticed newegg.com has one for sale, but when I talked to an associate there, they said it was only for sale with the purchase of a new laptop.
Just an FYI. I recently bought a Vaio NW from Best Buy using a credit card. I always use my card to pay for day-to-day expenses to collect the miles. I called the card company and they told me that they automatically extend the manufacturer's warranty for an additional year (effectively doubling Sony's) and if the computer is damaged due to mishandling or some other unfortunate incident, they will repair or replace for free. I did not pay any additional money for this.
Now, I don't know how good their repair services will be and I hope to never find out.
But I am glad that I did not spend the large amount to extend the warranty through Sony or Best Buy. Food for thought for you. It may be a good idea for all of you to check with your card company to see if they cover you.
My M1330 laptop is out of warranty and needs a new DVD/CDrom player.
Will someone kindly tell me where to buy a new player to install myself?
I have heard the TEAC's are a decent upgrade.
Please help as I have tried the Dell support web site with no help at all in this area.
i purchased my m1330 2 years ago, and since then it has failed once on the october 2 years ago. Ever since then i've been moderating the usage on my laptop and so it didn't happen again.
Yesterday, I've replaced the palmrest, keyboard, and applied the copper mod , but found that my laptop is showing signs of failure (stalling, then screen flickered).
So essentially, my laptop is slowly dying, I screwed up the copper mod in 2 ways:, and my extended GPU warranty expires next month.
I accidentally broke off a piece of the heatsync padding that i took off to put on the copper
a while ago i accidentally cracked the screen of my Dell M1330 (im a student by the way it was a present i should have been more carefull with it i know i am gutted )
the laptop itself worked fine for a while after that apart from the blemish of the screen itself,
it was only untill recently that after a while the screen turns a shade of greeen with lines down it then resets itself only to be just white, it works about half the time i try to turn it on now
i was wondering what my best course of action would be, i have heard very bad things about dell's OWR and i cant really afford to pay a lot for repairs?
I'm another person suffering from a duff m1330. I was using it last week for some light web browsing and the screen just randomly froze and faded to white (there were some colourful vertical stripes also). I know that this is something todo with the GPU because it happened before.. luckily i was within warranty and an engineer came out and swapped the motherboard.. but that was like 2 years ago and i am not in warranty anymore.
When i try to power it on, i just get a blank screen, there arn't any booting noises. I've tried running the powerbutton+'d' key LCD test and that works alright, so I know it isn't the display.
I have also tried removing the battery, holding the power button for 30seconds then restarting. This worked last week and the system booted up and i assumed everything was ok but then it failed again a day later. strange.
I performed the copper-mod ( Dell XPS M1330 - nVidia GeForce 8400M GS - Copper Mod) yesterday in the hopes that that might help something .. but i'm guessing the GPU has already been cooked by this stage, if thats what it is.
Anyway, my next thing to try is replacing the motherboard. Does anyone know a good place to source one? Or have any other suggestions of what might fix it?
Are there any newer motherboards that would fit in the M1330 case? cos i'm thinking if im replacing the mobo anyway, might aswell get a better one and a faster processor.
Well after just less then a year of service my M1330 was hit by the nvidia failure. With 17 days to ago on the warranty I guess this is the best time for it to happen if its going to.
A quick call to the XPS service line has a new motherboard on the way to be installed.
This is the point were it gets interesting, I asked about the warranty enhancement from the dell blogs here
and was told that policy states because I am having a replacement in warranty I do not qualify for any warranty extension. I questioned the tech rep on were this policy was coming from, but she didn't really have a good explanation of the policy .....
My warranty on my computer expired in December and now my motherboard has fried for the second time. Every time I call dell they take my service tag and say how sorry they are but my warranty has expired. I try to explain to them that dell extended the warranty for all computers with the defective card for one more year and they reply by saying that it is not in the computer. They keep sending me to the out of warranty department.
View 10 Replies View RelatedI just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.
I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?
Does anybody know exactly what coverage is included in part number 902-5690?
I thought I had full technical support, but they billed me $129 to troubleshoot and clean an issue being caused by virus and other malware.
My aunt has the same laptop as I, and I have her name in our family drawing for Xmas... and she's wanting a nice sleeve.
She already has a laptop bag, she just wants something smaller for a quick "up and go" where she doesn't need her accessories, charger, etc.
I've looked at a few and I think they'd be close -- it's just that the extended battery makes the back end awful thick, which worries me.
Soooo I was wondering if anyone has actually purchased or used a sleeve with their Studio 15 with the extended battery, and if so which brand/model.
How much battery life would be if I buy 9 cells extended battery with 6 cells already in xps?
total : 15 cells.
I've got a 2007 model Dell Vostro 1500 with a 8600m gt graphics card. The display is only 1280x800.
Now what I want to do is use another montitor with the laptop. I was thinking of getting a 17inch widescreen LCD.
Now what I'm wondering is will the laptop be able to power the LCD widescreen at 1440 x 900 as well as the laptop display at 1280x800
I had to reset my Studio 1749 to factory defaults and now the option for "Dell Extended Battery Life" within the Dell Battery Meter is gone. I don't know what needs to be reinstalled in order to get it back.
These are the changes that might affect the issue:
- Installed a different WiFi-Card (Dell 1520)- Installed a different Tuner Card (Yuan, provided by Dell)- Installed Service Pack 1 for Windows 7- Flashed BIOS to A08- Updated all Drivers and Utilities from the Dell Homepage except for the ATI-Driver
I think it is a useful tool if you use your notebook on battery, because it is able to control a few options that are not available in Windows 7 default power plans.
For those in the UK/Europe who ordered CTOs with the extended battery...
Did the extended battery come attached to the laptop in the box in place of the standard one, or is it sent separately, in addition to getting the standard one
Speaking of batteries, has anyone found a good outlet for extended batteries. I can't seem to find one for the HDX 18. You'd think manufacturers would make them readily available for these desktop replacements. Even in economy setting I barely get 2 hours before my regular battery runs dry.
View 10 Replies View RelatedI was looking for 2nd Sony VAIO VGP-BPL13 Extended Battery for my FW590
SonyStyle, Newegg and Amazon is no longer available!.
Do you know a trusted place to buy one with a respectable price?
if there's no way, does sonystyle has another model can fit on the FW ?
where I can get the extended battery for the FW590 for a reasonable price?
View 3 Replies View RelatedI just wanted to let you all know that I managed to get 4GB of RAM installed and up and running on my Sony Vaio SZ61.
This despite the fact that both my local sony reseller and the sony helpdesk argued that this was not possible.
I bought the laptop two years ago, with 2GB on board. In my memory they back then said it could be extended to 3GB but i have no proof for that.
Anyway, steps i took where very simple:
-update the BIOS to version R00122S5(downloaded from the sony site were the SZ61 was not even on there anymore...) It was compatible with the SZ71 according to sony so i took the change but is updated smoothly.
-bought 2 SODimm modules of 2GB pc5300 compatible (kingston)
-opened the laptop changed the dimm modules and off we go.
I run dual boot mostly Ubuntu Linux Jaunty and occasionally the vista that came with the laptop.
In both environments it is recognized and i can use 3.8GB
The laptop now is again up to the job(every day heavy usage, testing on VMs and datamining applications with big datasets etc etc.)
Why is it that the sony extended batteries come out from the bottom of the laptop(the z-axis) instead of out the back(y-axis), I kinda feel the Lenovo approach towards extended battery makes a lot more sense...
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