Dell :: How Do I Get Warranty Service For My M1330 With A Bad Nvidia Card

Feb 24, 2009

My warranty on my computer expired in December and now my motherboard has fried for the second time. Every time I call dell they take my service tag and say how sorry they are but my warranty has expired. I try to explain to them that dell extended the warranty for all computers with the defective card for one more year and they reply by saying that it is not in the computer. They keep sending me to the out of warranty department.

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Dell :: M1330 Graphic Card Warranty Enhancement

Feb 3, 2009

Well after just less then a year of service my M1330 was hit by the nvidia failure. With 17 days to ago on the warranty I guess this is the best time for it to happen if its going to.

A quick call to the XPS service line has a new motherboard on the way to be installed.

This is the point were it gets interesting, I asked about the warranty enhancement from the dell blogs here

and was told that policy states because I am having a replacement in warranty I do not qualify for any warranty extension. I questioned the tech rep on were this policy was coming from, but she didn't really have a good explanation of the policy .....

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Dell :: XPS M1330 WITHOUT NVIDIA Card

Feb 15, 2009

wondering if people have still run into issues with the M1330 with just the Intel X3100 card (overheating, motherboard, etc)? I really liked the XPS due to its looks and portability and wanted to hear people's opinions on purchasing this product with some features (such as 4 GB RAM, 250/320 GB HD, X3100 card, standard display, Core 2 Duo T8100) as I pretty much just use it for Internet, word processing, music, and watching occasional movies...I'm really in it for the portability factor as I occasionally lug my laptop around and use it in class (being a graduate student), but not every single day.

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Dell :: If I Play A Graphic-intensive Game On My M1330, Do I Run A Risk Of Damaging The Mobo/nvidia Card?

Jan 26, 2009

I read a while ago on here some posts about some copper mod because the chip had some flaws about cooling or something

If I play a game such as Left 4 Dead, will I run any risks of damaging the video card or motherboard?

I purchased the laptop mid october from Dell.

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Dell :: Service Tag / Warranty Transfer

Nov 9, 2007

I just bought a used dell laptop from a dealer, it wasn't sold with a warranty, but looking up the service tag, I found that there's 6 months left on the warranty.

I don't have the original owner's details, but has anyone had any luck getting Dell to transfer registration in these circumstances? - I understand that they might be cautious, but I'd guess they would have a list of reported stolen tag #'s to check against to prevent crims doing this.

I'd like to get the tag changed so that I can order OS media, but the warranty would be a bonus if it's possible.

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Dell :: Does Warranty Cover Replacement And Service?

Mar 6, 2010

One of the rubber grips on the palm rest of my Studio XPS 13 has fallen off, so Dell is sending a service technician to replace the entire palm rest assembly.

Does the warranty cover both replacement and service charges? Am I expected to pay anything?

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Dell :: M1330 Out Of Warranty Where Do I Buy A New Dvd Player

Aug 5, 2009

My M1330 laptop is out of warranty and needs a new DVD/CDrom player.

Will someone kindly tell me where to buy a new player to install myself?

I have heard the TEAC's are a decent upgrade.

Please help as I have tried the Dell support web site with no help at all in this area.

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Dell :: XPS M1330 Warranty Dilemma

Mar 8, 2010

i purchased my m1330 2 years ago, and since then it has failed once on the october 2 years ago. Ever since then i've been moderating the usage on my laptop and so it didn't happen again.

Yesterday, I've replaced the palmrest, keyboard, and applied the copper mod , but found that my laptop is showing signs of failure (stalling, then screen flickered).

So essentially, my laptop is slowly dying, I screwed up the copper mod in 2 ways:, and my extended GPU warranty expires next month.
I accidentally broke off a piece of the heatsync padding that i took off to put on the copper

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Dell :: M1330 Extended Warranty

Oct 16, 2009

I was looking up my warranty information from my service tag and it states I have one more year left of complete care. (I purchased 3 year coverage). I saw this thread a while back: http://en.community.dell.com/blogs/d...op-owners.aspx

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Dell :: Switiching HD From 6400 With NVidia Card To Intel Card?

Sep 25, 2009

Just swapped out my e6400 with the nVidia 160M GC fro a 6400 with the Intel card (due to heat issues).

I tried just swapping the hard drives so that I wouldnt have to reinstall the OS.
Its not letting me start Windows.

I think the issue is that I dont have the drivers on my older HD for the new motherboard/GC.

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Dell :: Cracked Screen Of M1330-just Out Of Warranty

May 12, 2009

a while ago i accidentally cracked the screen of my Dell M1330 (im a student by the way it was a present i should have been more carefull with it i know i am gutted )

the laptop itself worked fine for a while after that apart from the blemish of the screen itself,

it was only untill recently that after a while the screen turns a shade of greeen with lines down it then resets itself only to be just white, it works about half the time i try to turn it on now

i was wondering what my best course of action would be, i have heard very bad things about dell's OWR and i cant really afford to pay a lot for repairs?

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Dell :: Duff M1330, GPU Cooked Itself, Tried Repairing, Out Of Warranty ...

Mar 1, 2010

I'm another person suffering from a duff m1330. I was using it last week for some light web browsing and the screen just randomly froze and faded to white (there were some colourful vertical stripes also). I know that this is something todo with the GPU because it happened before.. luckily i was within warranty and an engineer came out and swapped the motherboard.. but that was like 2 years ago and i am not in warranty anymore.

When i try to power it on, i just get a blank screen, there arn't any booting noises. I've tried running the powerbutton+'d' key LCD test and that works alright, so I know it isn't the display.

I have also tried removing the battery, holding the power button for 30seconds then restarting. This worked last week and the system booted up and i assumed everything was ok but then it failed again a day later. strange.

I performed the copper-mod ( Dell XPS M1330 - nVidia GeForce 8400M GS - Copper Mod) yesterday in the hopes that that might help something .. but i'm guessing the GPU has already been cooked by this stage, if thats what it is.

Anyway, my next thing to try is replacing the motherboard. Does anyone know a good place to source one? Or have any other suggestions of what might fix it?

Are there any newer motherboards that would fit in the M1330 case? cos i'm thinking if im replacing the mobo anyway, might aswell get a better one and a faster processor.

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Dell :: XPS M1330 NVIDIA GPU

Nov 19, 2008

I just bought a used XPS M1330 w/ Nvidia 8400 for a really good price. It has 2 more years of complete care warranty. I game very rarely. Should I be worry about the GPU failure?

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Dell :: XPS M1330 And Nvidia GPU Issue Did They Fix It?

Jun 5, 2009

I am thinking about buying a new XPS M1330 with Nvidia card(can't be intel, must be Nvidia for me). But I have read so many reports on the GPU going out and the motherboard being replaced over and over(per a user). My question is, if I bought a new one would mine have this potential flaw or did they fix this iwith a re-design? Or is this issue not as big as it seems?

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Dell :: XPS M1330 W/ Nvidia GPU Success

Jun 7, 2009

Since in theory you only hear from people with broken laptops and not the ones that haven't broke, I thought I would start a XPS M1330 with the Nvidia GPU success story thread.

If you have a M1330 laptop WITH the Nvidia gpu and the gpu hasn't gone out on you, please post in this thread. Let us know how long you've owned and and how often you use it!

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Dell :: M1330 Nvidia Drivers

Sep 26, 2008

I've just installed 178.13 (vista x64) drivers for my m1330 and it's got FAR FAR slower in any games I run on it.....

Got the drivers from laptopvideo2go as the Dell one's are really old- how comes these newer one's do not work with the M1330?

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Dell :: M1330 With NVIDIA 8400M GS

Oct 26, 2008

buying second hand, 2yr warranty left

however person said he had graphics problems and his computer was serviced (motherboard replaced).

I dont want to have it die on me later on, price is good compared to other systems where I live (same price as a new vostro 1310).

bottom line, whats the probability this would happen again ? any chance of a perm fix ?

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Dell :: 32-bit AND 64-bit NVidia Driver Ver: 176.44, A02 Released For M1330 From

Oct 23, 2008

32-bit Driver

nVidia GeForce 8400M, GeForce 8600M, GeForce 8400M GS

[url]

Version: 176.44 V32, A10
Product & OS Compatibility: XPS M1330; Microsoft Windows Vista 32-bit

64-bit Driver

nVidia GeForce 8400M, GeForce 8600M, GeForce 8400M GS

[url]

Version: 176.44 V64, A02
Product & OS Compatibility: XPS M1330; Microsoft Windows Vista 64-bit

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Dell :: Is The NVIDIA/GPU Worth Cancelling Refurb M1330

Nov 24, 2008

I got a little e-shopping happy tonight, and purchased a refurbished M1330 on Dell Outlet. I previously had a M1210 and that thing was a tank, so I went ahead and went for the "newer line".

Anyhow, so I've been spending the past hours after my purchase (I know, stupid idea) on reading how the 128MB NVIDIA GeForce 8400M GS and the GPU would be causes for failure and heat issues. I usually run heavy web-cam chatting programs, AutoCAD, and wanted to get back into some light computer gaming (hence the decision to purchase the NVIDIA graphics), but now grow concerned.

First, is it worth it to go ahead with my order? With the Dell Outlet coupon, the price I paid was pretty decent (around $700~), but with all the issues and the multi-page thread about GPU/NVIDIA problems, has me iffy. Yes I know there is a 1-year warranty, and yes I know there are some fix-attempts, but I just feel uncertain. The XPS line is suppose to be the best, and it should carry the comfurt of its class.

Second, since I placed my order with Dell Outlet after 5PM (PST and about 2 hours ago), and it has not yet been "shipped", is it possible even though my order has been "acknowledged and confirmed" to cancel it? And what would I be looking at in regards to getting my money back (since its already a "pending charge" on my account).

Any input is great appreciated. If I cancel the order on the M1330, I probably would be looking at a Vaio FW series I've been lurking on.

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Dell :: M1330 HDMI Audio With NVidia Graphics And XP

Sep 2, 2009

Hey guys, ive been banging my head against the wall for two days on this one and I need some help.

I installed xp on my M1330 over two years ago when I first got it, only ran Vista for about a month.

And ever since I switched to XP I noticed that there was no longer an option to switch to the HDMI output for audio, but I didnt have an HDMI cable so I didnt care

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Dell :: XPS M1330 NVidia GeForce 8400M GSCopper Mod

Jul 2, 2008

Dell XPS M1330 - nVidia GeForce 8400M GS - Copper Mod - Step by Step Guide

Dell XPS M1330 Notebook with nVidia GeForce 8400M GS GPU has an inadequate Thermal Cooling Assembly. It uses a Thermal Cooling Pad between the GPU and the GPU Thermal Cooling Assembly instead of a direct contact between the two with a Thermal Compound. This leads to overheating the GPU and damaging it along with other components. The solution is to replace the existing Thermal Cooling Pad with a Copper Sheet and a Thermal Compound.

Note: This Copper Mod does not solve problems arising from a weak die/packaging material set in certain versions of GPU. Their failure appears related to the combination of the interaction between the chip material set and the system design. The combination of limited thermal management and frequent power cycling is particularly challenging for the GPU. Dell is offering a 12 Month Limited Warranty Enhancement specific to this issue. However, this Copper Mod might help delay the failure by improving the thermal management.

Materials:

01. Copper Sheet. Recommended: Gauge 16 & Grade C106 - 14x14x1.5mm.
02. Thermal Compound. Recommended: Arctic Silver 5.
03. Thermal Compound Cleaner (Isopropyl Alcohol or Acetone).
04. Cotton Swabs.
05. Paper Napkins.

Tools:

01. Phillips Screwdriver - #0.
02. Utility Knife.
03. Thermal Compound Spreader.

Drivers & Utilities: (for Microsoft Windows Vista 32 Bit)

01. Dell XPS M1330 A13 - 1.02MB. (BIOS Firmware). Recommended.
02. Dell nVidia GeForce 8400M GS 176.44 A10 - 52.70MB. (Video Driver). Recommended.
03. HWMonitor 1.11 - 397.00KB. (Monitor GPU, CPU, Chipset and HDD Temperatures).
04. GPU-Z 0.2.8 - 410.00KB. (Monitor GPU Clocks).
05. I8kfanGUI 3.1 - 1.61MB. (Monitor Fan Status and Speed).
06. RivaTuner 2.11 - 2.30MB. (Monitor GPU Status on OSD).
07. 3DMark06 Basic Edition 1.1.0 - 413.00MB. (Benchmark GPU).
08. Intel Thermal Analysis Tool 2.05 - 3.31MB. (Benchmark CPU).

Procedures:

Before You Begin!

01. Disassemble the Module Cover by loosening the four Screws.

| 1 - M2.5x5mm Screw (1) | 2 - Captive Screws (3) | 3 - Module Cover (1) | Image: Dell Service Manual |......................

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Dell :: My Warranty Just Expires .. And So Did My Graphics Card

Feb 27, 2010

I was watching a video today on youtube when the screen paused and green lines appeared around the video. Next thing I know the display turns off and every time I reboot the computer the LCD screen turns on but nothing is displayed.

It boots into windows(I can hear the login theme) but nothing on the LCD. Anyhow here is my dilemma. I was told that because I'm just five days past my warranty, expired on the 22nd, that I might still be able to get it repaired or I could buy an extended warranty.

However, I'm worried that if I call in and tell them that my laptop is dead that they will not only deny repair, but will bar me from getting an extended warranty? Which according to the dell website and my service tag I can still buy. What should I do?

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Dell :: M1330 (Nvidia 8400M GS) Does Not Accept G.Skill 4GB Modules

Sep 16, 2008

Tried a G.Skill 4GB module in the M1330 this evening.

It is not recognized in slot A or B. This was tested with BIOS A08 and A12. This unit was purchased in March 2008.

It's a no go for this model it seems.

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Dell :: BAD News, Graphic Card Error After Warranty Is Out

Aug 7, 2007

I was playing CoH, the game froze in the middle of a game. Tried to Ctrl Esc to get to windows, only part of the windows task bar showed up. It just stucked there for 2 minutes, and blue screen cam e up with error msg about nv4_disp.dll. So I was forced to shut down and waited 10 seconds to turn on again.

After turned on, I see some dotted lines all over the screen (even in bios), not so much that i can't see the bios, but it's definitely not usable. It tried to load into windows (with the dotted lines the whole time). The screen went blank after the waiting bar of winxp is finished. Nothing happens, so i am forced to shut down and turn back on again.

This time, i went into the diagnose before the windows load, and found the error 5300:0119 in the video memory. Called dell xps canada, I was told it's memory burne and it's out of warrantee , and it would cost me $650 to get 7900 gtx shipped to me to replace it myself.

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Dell :: XPS 1530 Graphic Card Extended Warranty

Jan 5, 2009

This has been discussed in a few threads but I cannot find anything on dell website.

I tried the chat and the rep I talked to played dumb with me, saying he never heard of any problem with the graphic cards.

Could you guys tell me how I can figure out if the graphic card does have an extended warranty? Will I get any documentation mentioning it

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Sony :: Credit Card Extended Warranty

Apr 21, 2010

Just an FYI. I recently bought a Vaio NW from Best Buy using a credit card. I always use my card to pay for day-to-day expenses to collect the miles. I called the card company and they told me that they automatically extend the manufacturer's warranty for an additional year (effectively doubling Sony's) and if the computer is damaged due to mishandling or some other unfortunate incident, they will repair or replace for free. I did not pay any additional money for this.

Now, I don't know how good their repair services will be and I hope to never find out.

But I am glad that I did not spend the large amount to extend the warranty through Sony or Best Buy. Food for thought for you. It may be a good idea for all of you to check with your card company to see if they cover you.

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Dell :: Defective Nvidia 8400 Video Card

Nov 10, 2009

I have a dell xpsm1330 and the video card i have is the invidia 8400 video card. this is the problematic video card much talked about already.

dell had since replaced, under warranty, my video card and the attached motherboard twice already.

i was told by the technician that the new invidia video card has a model / reference no. 686 631 A2. The old defective vid card has model no. 686 630 A2.

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Dell :: Can I Disable Nvidia Card And Use Onboard Video

Jan 6, 2010

My laptop is Vostro 1500 with 8600M GT

I'm experiencing some weird flashes, driver stops working and recovered, random distorting dots etc recently. I'm 99% sure its the video card's problem. Luckily the display card can be exchanged. But before going ahead to change it I wanna ensure its video's fault. So I wonder theres any way I can turn off the NVIDIA 8600M GT ,use the intel graphic instead, and see if I still get any of those problems.

I don't seem to find any option in BIOS letting me to do so.

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Dell :: Buying An XPS 15 Laptop NVidia V. ATI Graphics Card

Mar 13, 2009

I am starting to research 15/-16" laptops and looking at the XPS - for my wife who is a photographer. She currently has an Inspiron 1720 but it's not performing for her so she wants to upgrade.

Plus she still has the PITA issue with Vista where her screen color calibrations are continually lost. I on the other hand have an Inspiron 1520 with an nVidia graphics card and once calibrated, my screen doesn't lose the settings.

So I wanted to get her a laptop with an nVidia card - but looking at the XPSs they all seem to have the ATI graphics card - only the old stock still has the nVidia cards.

Is the ATI comparable or better than the nVidia? Will it retain the calibration settings like the nVidia does? Is dell no longer bundlingg nVidia cards because of the problems I have read about (never had any myself).

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Dell :: Nvidia Quadro 140M Card Troubles

May 2, 2009

Starting to have a bunch of troubles with my Nvidia Quadro 140M card on a Dell D830 laptop.

Main feature is that the screen will either randomly go blank, or will go into severe oscillations in terms of the picture, on both the internal, as well as the external attached LCD.

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