Acer :: 6920G CD Drive Doesn't Work
Apr 21, 2009
This is absolutely crazy. The laptop came back to me in worse shape than it was sent off. C drive was wiped, several very large scratches that were not there before, and the CD drive simply does not work. I tried loading in a CD-R at first, and it didn't recognise it, though it might be the CD. Having the CD in at startup actually slowed down the whole boot sequence immsenely.
Since then I've tried it with several different CDs, DVDs, whatever and none of them work. The DVD drive just chugs a long and never gets anywhere.
I can't afford to send this back to be fixed now because 3 weeks was an insane time for me to be without a laptop. How costly/difficult would it be for me to replace the DVD drive myself?
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THis is the noise it makes
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Jul 24, 2009
I'm trying to install a CD-Rom game (Dawn of war fyi) on my Studio 1537 but when I insert the CD in the computer nothing happens.
When I go to "My Computer" the drive reads "BD-ROM" (What does that mean), and if I click it nothing happens.
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Feb 28, 2013
This computer is 6 months old. It came with Windows 7, and I did install Windows 8 in October 2012. I have had problems ever since and neither Dell nor Microsoft can support. ANYWAY, until today, my DVD/CD player worked just fine. I used it every few days, but today when I went to use it, the door would not open. I notice the light next to the Open button is not lit up, but my device manager says it is in working order and the driver is updated.
I tried Ejecting from the device manager, but it does not work. When I ran the Dell Diagnostics program, it said that it was unable to run the diagnostics when there is media in the drive or the door is open. There is a game disc in the drive, and the game works, but I think it is downloaded onto the computer, so maybe does not use the disc during play?? How can the drive work and not the door? Is there anything I can do??
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Sep 10, 2009
after instal windows 7,volume not work....but, button emploring,wifi,bluetooth include cinedash work well.... why? where i can download launch manager for windows 7? i try version 2.0.01/02 not work all..
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Jan 23, 2009
the left thing only works while i click itunes....after that like in a game it doesnt work the same...
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Jan 28, 2015
Under control panel: mouse properties tab hardware, there is no mouse shown. The same with device manager, there is no mouse listed. Changing mouse settings has no effect. There is still no mouse pointer, even though I can see it move when I hover over icons, I can click, and I can locate the pointer when I press ctrl (radar symbol). As soon as I plug in an external mouse, the mouse point appears, a mouse appears under mouse properties hardware, and I can move the pointer via touch pad also.
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Sep 2, 2014
is i got a new Aspire E3-111 that has 2GB of ram, and i want to put one of my 4GB ram stick into my laptop but it doesnt work, the ram is the same type but it doesnt work. also the laptop freezes up when i play ME3 for more then 1 hour and i have to do a hard restart... i also made a video showing whats going on
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Dec 13, 2008
My memory card reader was fine, however after reinstalling Vista Ultimate it won't work.
It shows up as "Texas Instruments PCIxx21 Integrated FlashMedia Controller" in Device Manager. However I've tried multiple SD cards and it just won't recognize that anything has been inserted. The computer doesn't pause or show any indication that it's doing something when I insert a memory card.
I have a Ferrari 4006WLMi with Windows Vista Ultimate.
I have tried uninstalling and reinstalling the drivers several times already. I have also upgraded to the latest BIOS
I need to use a 4GB SDHC card as RAM via Readyboost...
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Oct 13, 2014
MY left shift key only work for certain keys but my right shift key doesn't work at all, i tried OSK and when i click the shift and press the key to shift its ok but when i press my right shift doesnt work
left shift key working keys
~!@#$%&)_+
QWERTYUIOP{}
AFJKL:"
ZXCVBN<>?
cannot capitalize msdgh
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Dec 15, 2014
I have also already tried turning off and on again the "turn off mouse pad" button that the computer has. And it's only sometimes when I boot up the computer it won't responed, then I have to turn it off and turn it back on again in order for it to work.
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Nov 4, 2014
Just bought an Aspire ES1-511. Not my first Windows 8.1 laptop, but my first with UEIF firmware.
I've been trying to boot Driveimage from CD to do an offline backup, and guess what, it wouldnt recognise the CD as bootable. Fixed that by setting the boot type to "Legacy" in the BIOS and it boots fine.
My problem is that the mouse doesnt work after booting from the CD. Watching the behaviour of the mouse, it powers up when I press the power button, but powers off immediately the POST completes.
If booting Windows from the HD, power to USB is restored as soon as windows loads to the lock screen.
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Oct 9, 2014
The Fn+F3 combination on my Acer Aspire One D270 doesn't work. I have wireless internet but the Wi-Fi led is red and I can't turn it on and off. Also the combination Fn+left/right arrow which makes the screen dimmer or brighter doesn't work either. One more thing: does this model have a bluetooth device? I should mention that the OS is Windows 7 Ultimate 32-bit.
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Feb 26, 2015
My wife's Aspire One 725 went down a couple of months ago with a bad hard drive. Of course, I hadn't maed a recovery USB. I finally ordered one from the Store, and tried it out tonight. I set the boot order to USB HDD, and, well, nothing happens! First, I see a cursor in the top left corner, and then I see the little circle of balls wait indicator, but i never get any other screen! Could I have a bad USB media from ACER?
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Feb 3, 2013
I have a VGA plug in my Dell Inspiron 1545 and when I plug in the cord it doesnt work. I have another laptop and I used the same cord and it works. So I guess my VGA doesnt work, what do I have to get to replace the VGA in my laptop?
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Nov 9, 2009
I have sent an e-mail to Acer but, as I bought my laptop in Dixons (UK retail shop) they told me that I need to speak to the "Tech Guys". These "tech Guys" are.... well...
THICK as S*** and don't usually give you any help whatsoever. Their advice was something like... it is not our fault, contact Microsoft as they are the one who developed W7...?
Anyway, moving forward, my problem is that, since I installed W7 x64 (clean install) the volume throttle does not work. I am unsure what the driver for this function is. I have tried re-installing the Synaptics drive, the Realteck HD drive...
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Jan 6, 2015
I have a Acer Asipre 774-6656 WIndows 8.1 64 bit notebook. The audio output jack on left side does not work.
I have done the troubleshooting in windows for sound problem - no luck.
I don't see a realtek sound card listed in device manager and I believe it is in the original specs for this notebook.
I get sound from the notebook speakers.
Have gone to control panel sounds and tried all the available adn even have disabled and disconnected devises noted to show.
I have tried a couple of speakers in the output jack tha twork on other notebooks - not the external speaker.
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Jan 18, 2015
I bought the Aspire R13 just 2 days ago, but the screen visualization doesn't automatically orientate when I rotate the display. I checked the auto rotation on the screen properties and it is on.
The auto rotation was the main reason to choose this new laptop....Could be the sensors do not work properly?
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Jan 2, 2015
I use V3-371-59M8 which model is for windows8 OS only but I use it w/ windows7 OS and it works well but bluetooth doesn't work at all.I got and installed BT drivers(Atheros or intel or Broadcom) for widnows7 but couldn't find any BT devices.
What is the BT adaptor brand (Atheros or intel or Broadcom??) of the model.
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Oct 14, 2014
I have an aspire5734z laptop and can no longer control the volume with the Fn up arrow/down arrow buttons. Have no display of vol,wireless or cap lock any more. I've been through everything I can think of in control panel and can't find an answer.
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Oct 10, 2014
I just got my Aspire V Nitro VN7-591G-75NJ today and I find that the backlit keyboard doesn't work... I type Fn + F9, and no reaction at all. I wonder if there has any solutions or I have to send it back. Also, I found that there has a tape written with "Opened" on the case... I wonder what is that mean... Moreover... why there has a paper lip stuck in the gap on the surface... But the biggest problem is how can I activate the backlit keyboard?
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Jan 27, 2015
I have been on Acer's support website but still can't figure out which driver I should update to fix my DVD drive, which does not respond to CD's or DVD's when inserted, even though Autoplay is set.
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Feb 19, 2015
I bought my E15 without dvd-r, I cant access to the bios pressing F2.
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Oct 7, 2007
just moved to BD+ and my Power DVD 7.3 can't handle it anymore and I'm getting really frustrated with trying to get my blu rays to work. Cyberlink is a terrible company probably run by like 3 guys. The customer support is awful and I can't get anything to work anymore. I'm begining to think that getting blu ray on laptops was a bad idea. WHo knew they were going to change things on a month to month basis.
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Jan 31, 2009
Everything works fine except eSATA. I've tested in in Windows Vista 64bit and Windows 7 64bit. Same thing in both - the computer completely freezes up when it'd usually be detecting the drive after plugging in. I'm plugging in an external HDD that works fine on my other computer.
The other computer's using XP so that could make a difference. I'm more suspecting a Dell hardware or drivers issue though. I'd be interested to know if it's a problem everyone has and Dell will maybe fix it in a year or so. They've already released a BIOS update and I've got that; no change.
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Apr 10, 2010
after i disassemble my vaio z the enter key and the delete key doesn't work, however rest of the keys work.
I even order a brand new keyboard from sony still have the same problem. Can any one please help me thanks.
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Mar 26, 2010
Just a quick Q about the new S series. I saw people saying the Webcam doesn't work. Is this true for every S series?
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Aug 3, 2011
I just bought a Dell XPS 15z and the CD eject button doesn't work. (I pressed function key+eject key on the keyboard as instructed in the manual.)
Tried to update my keyboard drivers from the cd provided but there isn't any keyboard drivers in the cd... CD can be ejected by right clicking on the dvd drive and choose "eject".
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Aug 26, 2014
I have had the HP 620 laptop for about a year now , Recently upgraded it to windows 8 . So... as soon as i open my laptop , everything is fine and the wifi works and everything is basically normal , but when i use the laptop for like 10 min , the wifi randomly shuts off and tells me that i need to connect via an Ethernet cable, and when i do connect to ethernet cable it works . I am on windows 8.
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Aug 6, 2011
I bought a Dell Inspiron n5110 but it USB 3.0 is not working for me when i put the mouse or flash-drive in, do i suppose to install a driver to get this work? Any link for a driver? because i was trying to find but didn't work....
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Aug 3, 2014
I have a problem that my 'up' key doesn't work at all. It's important because I need it to brighten my screen with 'Fn' key. Is it possible to brighten the screen somehow without using 'Fn' key? the 'up' key seems to be not working at all...
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