Acer Aspire 5742z :: BIOS Update Black Screen
Feb 16, 2015
I've spent 3 days and countless hours trying to find the solution to a black screen after attempting to update my daughter's Acer Aspire 5742Z from the bios it had to the latest bios available on the site (1.30). I ran the windows version from windows and I clicked thru the various dialogue windows appearing to be on its merry way. At one point, the screen went black and after about a half hour it stayed that way so I unplugged it b/c it wasn't responding to the power button nor the ctrl-alt-delete. I've tried using a usb stick formatted to both fat and fat32 containing the dos version of the bios files and the full contents from a windows 98 startup floppy disk i dusted off from retirement. I also tried a cdrw and cdr only containing the bios files. In all attempts, the hdd led and either the optical drive or usb stick led blinked a little before dying out and nothing more.
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Mar 9, 2015
Acer aspire 5745G, everything was working fine until i tired to update newer bios files, but my laptop restarted and now when i try to turn the laptop on, nothing happens and nothing appears at all, only the power button is flashing, so i googled it a little bit and i found out that i need to download a BIOS files and unzip them to my formated USB, i did that but nothing happens when i try to hold FN button + Esc ......
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Dec 11, 2014
When i turn my computer on the display shows nothing except a little of light blue ....before this happened i was checking some flash drive and checking what they had and safely removing them but on the 3 flash drive the screen started showing random colors all going horizontal like a rainbow ....so i got worry and immediately shut down the computer ...
Acer Aspire 5742z
window 7
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Sep 2, 2014
I have a relatively new Aspire E1-522. Was in the middle of watching Netflix when it conked out. Now, when I turn the power on very little happens...the blue light comes on, the fan comes on and the screen backlight comes on...and then goes out...and then comes on again...etc.
Basically, turning it on doesn't even get to the Acer logo. Cannot get into the BIOS by any means. In my research this sounds exactly like the Aspire One black screen of death, although I haven't found references to it with respect to the E1.
I think the BIOS is fried. How to re-flash it on the E1-522? I cannot boot windows, so I can't use the self-extracting EXE. I need to be able to flash it from the bare bones hardware like the fix for the AA1 ....
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Mar 7, 2015
I attempted to update my bios for my Acer Aspire 5745 notebook and chose the wrong file. The computer is giving me a black screen now. When I push the start button the lights come on the fan blows and thats all. I found a few sits on line giving me the procedure to flash an aspire one system. Here is the steps I took to do so to no avail.
1. When to the acer site and put the SNID number to my laptop to pull up my suggested downloads for my system.
2. I downloaded the file to my working computer.
3. I extracted the file and opened the file that said DOS.
4. I renamed the file zg5ia32.fd
5. checked my flash drive to make sure it is set to ( FAT ).
6. Transferred the file to the flash drive.
7. Pluged in the flash drive to my dead laptop while it was pluged into a powersorce.
8. Held down the FN and ESC buttons while pushing the power buttons.
9. Released the FN and ESC buttons when I noticed the power light blinking and the flash drive light up.
10. Waited for over 15 min. but had no success.
I also opened up the backside to the laptop and removed the little battery that was plugged it with a small white connector assuming it was the cmos battery but still nothing happened.
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Jan 8, 2009
This what I installed to my HPDV4T 1020us
[url]
My computer shutoff and when I turned it back on, the screen stays black.
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Dec 10, 2013
I just formatted my yoga 2 pro, downloaded the drivers and ran the Bios Update. I followed the instruction on the read me, ran the .exe, clicked next/ok until the laptop restarted and if I'm not mistaken a red menu with a progress bar showed up. At that point I left and when I came back a few minutes later the laptop was turned on, the screen lighting was on but the display was black, the keyboard backlights were also turned on and everything else was off. The lights on/near the power button that signal if it's turned on and plugged to the AC are turned off.
It's been like this for over 30 minutes now, no signs of progress. I'm not very keen on turning off or unplugging the laptop while flashing the BIOS, but at this point there's not much else I can do.
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Oct 30, 2014
I have an Aspire 5515 with the black screen of Death. It is running Windows Vista. When you boot up lights come on, fan and HD are on but no screen. I was told to re-flash bios to fix it, so I downloaded Bios from the support site.
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Dec 30, 2014
I have an aspire 4745G which AMD Radeon Graphics might somehow be corrupted, and so ever since I was using the Intel dedicated VRAM, However I have accidentally changed graphics from switchable to discreet in BIOS and after restart all I get is black screen. I tried resetting the BIOS by shorting the jumpers beneath the WLAN card as per the manual but its still no good. The only thing it does after turning it on is that the HDD LED lights up for a second and then gone all black screen ...
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Jan 27, 2013
Dell laptop insprion n 5110 screen goes black when the bios update failed ....
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Nov 12, 2014
One morning, laptop powers-on (Blue led on power button and on front bezel), no display, fans spin up and down, CD drive makes the usual seek sound. Attached external screen from my desktop, no display either, no POST!!. Removed HD, RAM, NIC, no change. No beeping what so ever, really looks like the notorious Acer BSOD i've read about. What I need is the EXACT name I should rename the BIOS file (JE70D118.ROM) to be able to use the Phoenix BIOS recovery function (FN+ESC+PWR) with the BIOS file on a USB key or SD card. Seems to be a national secret or something... Acer does not seem to have this documented anywhere.... including the actual BIOS recovery procedure....
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Sep 27, 2014
I was using the laptop today and my keyboard stopped working. I can't get the keys to work. I am using windows 7 home. I tried restoring my os to a good working point, then ran a virus check in case it may have been a virus.
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Aug 29, 2014
The right click button does not work on the mouse pad, as well as on a usb mouse. I have used Acer factory recover disks to restore it to out of the box condition. Same issue. If you use control panel to switch buttons then the only thing that happens is the cursor moves no click at all. Also after a period of time letting the computer warm up suddenly the cursor is working but even the left click will not function it will highlight the icon but not allow you to click it. I am wondering is the only solution to replace the motherboard since it appears to be a heat aggravated problem. And before I forget, yes I have replaced the drivers a couple of times clean install as well
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Sep 5, 2014
The right click button does not work on the mouse pad, as well as on a usb mouse. I have used Acer factory recover disks to restore it to out of the box condition. Same issue. If you use control panel to switch buttons then the only thing that happens is the cursor moves no click at all. Also after a period of time letting the computer warm up suddenly the cursor is working but even the left click will not function it will highlight the icon but not allow you to click it. I am wondering is the only solution to replace the motherboard since it appears to be a heat aggravated problem. And before I forget, yes I have replaced the drivers a couple of times clean install as well
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Apr 18, 2010
I am looking for the following bios:
Acer Aspire 5310, Intel 27A0 rev 3, 2008-12-08, v1.50
Do you have any idea where to get this, who to ask? Acer does not list it, does not respond properly and I could not find anything in the forum here.
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Aug 31, 2009
I have no issues whatsoever with this laptop, but just saw that there is a newer version of the BIOS available from Acer. Should this be updated? What precautions should I take before doing so?
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Apr 23, 2010
I have an Aspire 7720z. As Vista was having so many glitches, I set up a dual boot system with XP and Ubuntu 8.10 on two partitions on the same drive. Last week I upgraded Ubuntu to 9.10 but started having power problems. I read somewhere that a BIOS update would help so I flashed to v1.45. Everything is now going great with my Ubuntu OS. The problem lies in Windows. When I try to boot to XP the splash screen comes up for a couple of seconds and the the computer reboots. I used a test disk to check the drive and everything is fine. I then tried to repair the XP installation with the install disk but was told that it couldn't find an XP installation. So, for the umteenth time, I tried to re-install XP but was told that the installer couldn't locate any devices to install onto. Completely bewildering as my Ubuntu installation works perfectly.
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Sep 3, 2014
My Acer Aspire 5517 Laptop is running Windows 7 X 64 with an AMD Athlon TF-20 Processor at 1.6Ghz with 2GB of physical memory. Every once in a while, and lately quit frequently, my screen goes black, and it will not boot...I have attached an exterior Monitor to it, with no success, so I assume it is not the video portion. To get it to boot I turn it off and on until it re-boots. Sometimes it reboots quickly and at other times it takes several minutes...up to 20 or 30 sometimes. I have run a disc check to see if all the sectors are good on the hard drive. It checks out okay..I thought if the BIOS was out of date, I would update it, to see if that work....
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Sep 1, 2009
I have an Acer Aspire 5100
AMD Turion 64x2 Mobile Technology TL-56, 1.8 GHZ
Radeon Xpress 1100 hyperMemory
1 GB DDr2
It has vista home premium preinstalled. Lately I installed Xp on it (Ive done it many times before because its faster) The only thing is that with Xp it shutsdown after some time, 'cuase of the heat. So I thought I'll update the BIOS. It went well but then IT shutsdown! I was afraid of this but it happened. Now my Lap won't boot, nothing comes up, not even a sound! The only thing that work is the dvd driver. The fan goes like it would boot but nothing. I tried to flash it via usb but didn't read the usb.
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Nov 9, 2009
I attempted to update the BIOS in my Acer Aspire 5315 laptop to no avail, the winbios program froze straight away, while erasing the BIOS I think. So since then I havn't been able to start the laptop, no fans, but does blink a red LED beside the little light icon when left for longer than 10 seconds or so when you press the power button. I've tried the fn+esc method to boot it to flash the bios but nothing at all, tried it with USB and CD-ROM. I've tried removing all the hardware and starting it, I've also tried resetting the CMOS, still no luck.
I'm thinking that the red LED might be a little indicator of hope, or is it maybe the capacitor filling up
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Jan 19, 2015
how can i update bios of mine laptop.mine laptop model no is acer aspire 4750
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Nov 29, 2014
I updated my Acer Aspire 4752g's BIOS to use the BIOS_Acer_2.10_Windows.zip in the BIOS downloads in the Acer site and when my laptop rebooted it was stuck in a black screen. I've tried doing the FN+ESC and tried all the BIOS downloads in the Acer site but it still did not work.
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Oct 9, 2014
I own an Aspire V3-571G Notebook with ArchLinux dual-booting Win8.1. When I'm starting Arch I get this (Ivybridge-/Sandybridge -related) error:
"[drm:cpt_serr_int_handler] *ERROR* PCH transcoder A FIFO underrun"
After research I think a BIOS Update should fix the problem. But in the BIOS-section there is a confusing line:
"BIOS - UEFI for Windows 8 (Not for Upgrades)"
So, does that mean:
a) not for those who had Win8/8.1 pre-installed (like me) or
b) not for those who have run an inplace upgrade of Win7 to Win8/8.1 instead of a clean install.
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Feb 4, 2015
I have an Aspire E5-571 without pre-installed OS. I don't care about Windows - I am using Linux (Ubuntu).
There are some problems reported by the Linux kernel at boot (UEFI mode) an I was hoping that a BIOS update may solve some of them (ACPI issues and unclaimed hardware). May be very well the Linux kernel but I can't exclude BIOS either.
On the Downloads page, under BIOS tab, there are four current BIOS versions with brief and strange description: versions 1.08, 1.09, 1.11 and 1.24
IF (and only if) I decide to update BIOS, which version should I use? What are the real differences between versions (Release Notes)? Except Windows 8 hacks, is there any real "improved system performance" on other OS? What is BIOS (5.2MB versions) vs. VBIOS (13MB update)?
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Sep 1, 2008
Im using Acer Aspire 4520. Now my laptop have dead because im update the BIOS firmware on windows vista platform. On 8% progress its 'hang' now i'm can using my laptop.
the many solution i have try on this forum. not done.
FYI on my procedure
1- Run the Phoenix Crisis Disk -> Format the floppy procedure.
2- Open the Acer BIOS from website -> I get the Z03_3626.wph file then rename to bios.wph
3- Copy the bios.wph to Floppy drive
4- Insert the USB floppy to my laptop then remove the battery, hold the FN + ESC button, plug in power then press power button
5- I hear the floppy drive reading on 3minutes then after 3minutes the floopy drive stop and i release the holding FN + ESC button
6- waiting about 20 minutes nothing happen.
so what i want to do...? i think this is right procedure because it reading the floopy drive long about 3minutes. If i try burn the CD procedure nothing happen (can read), then try rename to .fd it not read.
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Jan 19, 2015
Laptop still under warranty. I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
For whatever reason, I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? If it matters, I re-installed Windows 7 64-bit.
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Jan 19, 2015
Laptop still under warranty.
I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? I re-installed Windows 7 64-bit.
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Dec 20, 2014
how can i fix acer aspire V5-572? it turns to blackscreen/blank screen after i've downloaded an application? i turn it off but when i tun it goes still the same..
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Nov 11, 2014
I just update my aspire 4745 BIOS version from 1.04 to 1.23. After that it making a big problem. If i plug in AC adapter it getting shut down. But if i turn on it without AC supply, it works perfectly. But if i try to turn on laptop after plagged AC supply, it not response anything,
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Jun 8, 2009
My problem is that when i start up my Laptop (its about a week old) i just get a black screen and nothing else. The only way of solving this problem is to take out the power lead and the battery and start it up again. I dont want to have to do this everytime i start up my laptop.
This first happened after my laptop crashed (Frozen screen bussing through speakers) there was a lot running at the time, virus updates, windows updates etc.
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