Acer :: Aspire 9500 Powers Off (possibly Overheats) Before Windows Loads

Mar 28, 2009

Acer Aspire 9504.

First of all it runs in Windows completely rock solid. I have ran stress utilities for over 24 hours, and the system is completely stable.

My problem is that it is very unstable before windows loads. For example, if I simply leave it in the BIOS setup for 5 minutes the computer will just power off. It is also quite hot underneath. This occurs also if I boot from DOS (or other e.g. XP recovery disk) boot disk to run some utilities - the system will run for 5 minutes or so, and then just power off. The time that I get before it powers off decreases if I immediately switch it on again, suggesting an overheating issue. I did not have this problem when I first got the laptop 3 years ago.

This problem is really annoying as I want to run some low-level utilities to repartition my hard disk and also possibly reinstall windows, but this problem is preventing that.

Any ideas? Perhaps some strange software that I installed? ACPI config? Memory issue? BIOS issue? Computer is hot in several areas under where the CPU / TV tuner / graphics / memory are located .

My system spec:
- Pentium M 760 2GHz
- Ati X700 256MB graphics
- 2GB crucial RAM (2 x 1 GB DDR2 533 CL4) (upgraded from 1GB over a year ago and fully tested to be working)
- Newest BIOS from Acer installed

From system information:

OS NameMicrosoft Windows XP Home Edition
Version5.1.2600 Service Pack 3 Build 2600
OS ManufacturerMicrosoft Corporation................................

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