Acer :: Bluetooth Showing Up As Unkown Device

Sep 8, 2008

I just got a Logitech Bluetooth mouse and for the first time my Bluetooth is apparently messed up.

Previously, I have been using it weekly to sync my phone with Outlook via Bluetooth...so this is a brand new situation.

I have an Acer Ferrari 4006WLMi running Windows Vista Ultimate 32bit.

My Broadcom Bluetooth chip shows up as Unknown Device under Universal Serial Bus controllers. Turning it on and off(using the button on the front of the laptop) got it to show up once properly as a Broadcom chip under Network adapters. However, I can't get it to show up properly again.

I've tried uninstalling it and letting Windows find it again but that doesn't help. I downloaded the latest bluetooth drivers from Acer's site however it won't install w/o a Bluetooth device being installed.

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The LED indicator beside the switch does not light up.

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Inside the computer management window, under device manager, a group called "Bluetooth Devices" exists, and inside is something named "Bluetooth Bus Enumerator". I have right clicked on both and tried "Scan for Hardware Changes" and nothing happened. The properties show that "This device is working properly"

Drivers Provider is Broadcom
1/11/2006
Version 5.0.1.1500

Yes I have restarted my computer several times.
All of the above actions were performed four, once with my finger holding the switch and once without, then again with the Wiimote in a waiting-for-connector mode.

My Wii is turned off with the power supply unplugged, there are no other devices with Bluetooth in my house.

how to get Bluetooth working.

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