Acer :: E1-531-4836 / Right Side Of Keyboard Has Stopped Working
Feb 11, 2015
I am trying to troubleshoot a E1-531-4836 the Right hand side of the keyboard has stopped working, and the touchpad does not respond properly either. I tried reloading drivers, a system reset, and I am left with the same problem. I have plugged a USB mouse and keyboard in, and I can sort of use the computer, I can not get all functions to work completely.
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Feb 11, 2015
I am trying to troubleshoot a E1-531-4836 model laptop, the right handside from the 9 does not work. So Num Lock and number pad etc does not work. The touchpad does not work well either. I can plug a USB keyboard and mouse in and they seem to work for the most part. Sometimes I can not bring up the charms etc with the USB mouse. then I have to hit the space bar on the laptop keyboard,and I then can use the USB mouse to bring up charms. I tried updating drivers and restoring to original settings. Did not fix my problem.
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Nov 9, 2014
I am using an external bluetooth keyboard now and those keys work using it. I have also replaced the keyboard on the laptop but the Keys WAZS still do not work ....
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Jan 29, 2015
I woke up this morning and for some reason my keyboard has suddenly stopped working it was ok last night. The touchpad and touchscreen are fine but nothing on the keyboard works? Only had it for about 5 months....
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Nov 3, 2014
Ive had this Acer laptop E1-510p with window 8.1 and all of the sudden some of the keys accross the keyboard stop working. These keys are random and even when i plug in a generic keyboard it does the same thing ....
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Sep 1, 2014
I have a HP pavilion G6 model number C0Y35EA#ABU. I had an automatic update for Windows 8 and my keyboard stopped working immediately after.I have checked device manager and it says there is no keyboard and gives a code of C24.If I go into setup before Windows the keyboard works fine so I know it's not a hardware issue.
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Feb 1, 2009
On my Acer Aspire 6920G, the media panel on the side of the keyboard is stuck on hold.
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Apr 12, 2013
Keyboard backlit stopped working (it used to work earlier). In BIOS the keyboard is now defined as a nonbacklight (BIOS was updated by L521XA13W.exe from dell.com/support/drivers), not sure how it was defined while working...
I've looked for a solution at community.dell.com/support-forums: - pressing Fn+F6 doesn't switch it on,- launching BacklitKB.exe from QuickSet says the backlight is on but it's not (I can adjust brightness, timing, turn it off/on but it still won't work),- reinstalling the QuickSet doesn't work,- Windows Mobility Center lists the backlit keyboard, but doesn't bring it on;- putting it to sleep and waking it up also doesn't work as well as restarting it.
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Nov 21, 2014
My keyboard suddenly stopped working after waking my computer up from sleep. The on screen and touch keyboard still function normally as well as the mouse touch pad built into the laptop, but the physical keyboard does not. The LED for the CAPS LOCK button wont even light up when pressed. The keyboard back lights however do turn on and off when the computer is powered on or flipped between tablet and laptop mode.
I have tried restarting the computer on several occasions as well as doing a complete shut down. I have updated all drivers and even uninstalled all of my keyboard drivers to no effect. I have tried running a diagnostic, but I either get an error that says the diagnostic could not run or that no data has been collected by the testing. All other scans of my computer show no issues.
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Feb 9, 2013
I have a Dell Inspiron 1545 and the 98% ofthe keyboard has stopped working. I turned it on and tried to log on but nothing. I tried restarting it, taking out the battery and even cleaning the keyboard still nothing.
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Mar 10, 2013
My XPS 1640 laptop keyboard has stopped working, hot keys work touch pad works just can't type and thing.
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Mar 11, 2009
I've had my MBP for about 4 month now and have been having problems with its keyboard since I bought it. First, the "Z" key sank in (I think there was a problem with the spring). I took it to the Apple Store, and they "fixed" on the spot (it's much harder to press and only registered a key press 70% of the time). The lower right corner of the "E" has noticeably sunk in, and I need to resort to pressing the upper left corner. Also, the left side of the keyboard feels "mushy", not hugely so, but definitely noticeable after typing a few sentences. Can I request that Apple just replace the entire keyboard instead of just individual keys?
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Dec 23, 2008
I have recently bought acer aspire 6920 with vista home premium (OEM) preinstalled 64bit version. I have made recovery dvd discs from erecovery option for factory defaults.
I have two questions:
1: will Acer provide recovery discs free of cost if requested.
2: Will I be able to install vista home premium 32bit version on D drive from a retail version I have, side by side with 64bit on C drive. Shall be thankful if someone can clarify with procedure for item 2 since I am not very familiar with notebooks working.
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Jul 9, 2014
Suddenly my FN stops working if the keyboard is on F1-F12 keys. No reaction when pressing it.
If I go into the settings and change default to something else, I can press FN until it again show F1-F12 - After that is stuck on the function keys?
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Apr 2, 2013
I just removed the LED dashboard cover and then the keyboard in a LATITUDE E4300 and used some compressed air for a simple spring cleaning. after I carefully put everything back together, the following keys stopped working 9 O L .
I repeated the process a couple of times to make sure I didn't make any mistake, but still those keys don't work.
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Dec 13, 2014
I have a Dell Inspiron 7000 series and 2 days ago Windows installed a critical update which stopped my keyboard and mouse working, I have had to do a system restore to get it working again but with it being a critical update I'm assuming I will need it.
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Sep 20, 2014
I bought a Acer Aspire E1 531 4836 and the screen went blue so He charge me 198.00 to re-install Windows 8 and 2 weeks later It happen again . This time He told me its my Hard Drive .
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Jan 8, 2009
The keyboard is sticking out from the right hand side...So I can literally lift it up from the lap top using my finger.
Also the lap top doesn't stay balanced sitting on a table. It rocks back forth as if one of eraser pads underneath is bigger than the other. But that's not the case after I examined it..
I've only had it for 5 months and today is the first day I noticed these things...It's never been dropped or anything with light use.
I have the extended warranty, I wonder if its covered.
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Jun 23, 2011
I am finding that the space key sensitivity on my new Y510P is not consistant, and that I have to really press down on the key for it to work, and despite this it does not always work. I have to go back then and correct where the spaces where not added. I tend to use the space bar with my right thumb clicking on the right 1/3 side of the space bar. When I use other keyboards including other Lenovo laptop products and this has not been a problem.
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Dec 10, 2009
Firstly the dvd rom stopped working about 6 months ago.Can live without it but now after getting a blue screen it wont boot or the screen is black.Connected it to a monitor and when it does choose to boot there is no display on the laptop screen until the login screen appears.Ran some tests on the HDD drive when its running but comes up ok.Is it likely to be a failing MB or some corruption on my OP system.
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Nov 17, 2008
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
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Mar 31, 2010
I have an acer aspire 5920g laptop that has recently stopped working , when I power on the computer the fan goes on and the power on light also goes on and two other lights flash once but nothing comes up on the screen and the computer never starts the boot sequence....the fan then goes off but the power light stays on , I already put new thermal compound on the processor and graphics card...I tried removing the ram modules , the wifi card and the hard drive ect. nothing seems to work ,
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Jan 26, 2015
I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail.
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Dec 6, 2014
Sometimes some of the top row number keys stop working - a key press does nothing?
Usually the 8 or 9, often the shift 9 for a bracket too ( but the one next door is fine.
Fairly new Acer E1 522 laptop.
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Jan 8, 2010
I've had this laptop since November as a replacement for my old 6920G which unfortunately got stolen, and the subwoofer/booster has been working fine with the latest Realtek driver on Windows 7.
However today I noticed that my music sounded a bit 'tinny', then discovered that the tuba booster thing wasn't working at all. I have no idea when it stopped working, although I suspect it my have physically broken in some way as I've done quite a bit of trvelling with my laptop over Christmas.
Is there any way I can properly identify the cause of the problem, and how would I go about getting it fixed? I'm not sure if I even have a warranty as I bought it second hand off ebay!
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Mar 13, 2009
I have a problem when playing games . my vga card stop working then it says:
nvlddmkm has stopped working and successfully recovered.
how can I flash new Bios? I want 1.21 to solve this problem.
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Jan 13, 2008
I have had my acer laptop just over a year know and everything has been fine until a few months ago. All of a sudden my dvd drive stopped working which was a major problem as I routinely back up my hard drive as I use it for work. The warrenty has runout.
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Nov 17, 2014
I have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stopped working! i rebooted the system (nothing happened) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!!
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Jan 4, 2015
I have run into an issue with my Acer laptop which is leaving me really frusrated. For some reason one morning my touch screen stopped working. There has been no damage to my screen at all.
I have concted Acer Technical Support which in usual fashion were of completely.... Before I got in touch with Acer Technical Support I tried:
Refreshing the HID Monitor drivers Removing/Reinstalling the HID Monitor driversBoth of these were unsucessful, according to Device Manager, the HID monitor is working just fine. Upon calling Acer Technical Support their suggestion was to reinstall Windows because the tech though that it was an software issue.
I just reinstalled Windows are still have the same issue. Device Manager shows that the hardware is fine and functional from a driver standpoint.
I've also tied ensuring that the cable behind the monitor is in tact as in this post: [URL] Thus far nothing has worked.
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Jan 31, 2015
Acer Aspire E 15, Windows 8.1
Background (in as much detail as possible):
Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings.
I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).
I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver.
I have tried FN + F3 to disable and enable flight mode - no impact.
I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website.
I also tried downloading drivers from other external website and downloaded some third party program called 'Driver Assist' as the way the page was set up fooled me into thinking that was the legit download - it didn't work, and I have subsequently uninstalled it
I have only had the laptop just over a month new, and all had been working until then. Extremely unlikely to be any other spyware as the only things I have installed on here are Steam (FM15) and Pokerstars. I don't even really use this for browsing, just those two apps.
Further info - not sure if relevant but I installed the Acer WLAN + Bluetooth setup as a potential fix, and the bluetooth element seems to be functioning fine - not sure if they're on the same integrated card?
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