Acer :: 6920G Tuba Subwoofer Stopped Working
Jan 8, 2010
I've had this laptop since November as a replacement for my old 6920G which unfortunately got stolen, and the subwoofer/booster has been working fine with the latest Realtek driver on Windows 7.
However today I noticed that my music sounded a bit 'tinny', then discovered that the tuba booster thing wasn't working at all. I have no idea when it stopped working, although I suspect it my have physically broken in some way as I've done quite a bit of trvelling with my laptop over Christmas.
Is there any way I can properly identify the cause of the problem, and how would I go about getting it fixed? I'm not sure if I even have a warranty as I bought it second hand off ebay!
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Dec 14, 2009
I have installed a clean version of Windows 7 on my Acer 6530G and installed the drivers provided on the Acer site, but after setting 5.1 audio in the settings and ran the test, there is no sound coming out of the Subwoofer.
I don't have any Acer software anymore, only because there are none to download on the Acer site apart from the launch manager.
Does anyone know what I need to do in order to get the subwoofer to work?
Tried getting the empower framework to install in order to use the launch button for it, but keep getting an error message about 'no supported operating system'!
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Oct 21, 2009
i had installed windows7 on my acer 6920g. Everything works fine except for the audio. I tried the default windows update drivers, vista drivers that came with my laptop and also windows7 drivers of 6930g. Tuba doesn't work at all and the sound is like a tin can. And for some drivers the microphone doesn't work. (Currently im using 6930g windows 7 drivers and the microphone works. Tuba is still not working.)
On top of that the sound becomes distorted every few minutes and i have to restart media player or any audio playing application to make it normal. After few minutes of playing any audio it happens again. Sometimes when playing game the sound will become distorted and the only way to make it normal is to restart the game.
How to make my tuba work again in windows 7?
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Oct 4, 2008
my 6920G. It seems like my subwoofer isn't enabled, i tried to enable it with the Acer HD audio manager and normally it should work. But when i tell my computer to play a sound trough the subwoofer it just doesn't.
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Apr 25, 2009
Bought a new dv7-2000, custom built. Nothing spectacular
As soon as I received it, I formated the drive and installed Windows XP Pro SP3. So far so good. All drivers installed, everything working.
Except for one little detail : I have sound on subwoofer only, no speaker, not even on headphones, no matter what jack I plug in. Sub does turn off when I plug the headphones though.
I tried several IDT drivers, all act the same.
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Mar 24, 2010
Up until now, the speakers have been working fine, especially the 5.1 surround sound.
Though, after reinstalling the Realtek HD Audio driver for my 6930, the 5.1 surround sound doesn't seem to be working as well as before. Although I can still select 5.1 sound, there appears to be little difference in the audio, as now it sounds quite treble-like (no bass at all). I've reinstalled the audio driver several times, with the same result every time.
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Feb 4, 2009
I very recently bought a new Acer Aspire 8930.
One of the features it offers is Tuba Cinebass Booster.
I've played a Blu-Ray Film and wacthed some music videos at full volume and I can honestly say it doesn't seem as though it's working?
There is little bass, I've read the manual but it's very basic and say's nothing about it really, other that it's earth shattering base? LOL
Is there any control pannel I can go to to turn it up? Set it or anything like that?
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Dec 10, 2009
Firstly the dvd rom stopped working about 6 months ago.Can live without it but now after getting a blue screen it wont boot or the screen is black.Connected it to a monitor and when it does choose to boot there is no display on the laptop screen until the login screen appears.Ran some tests on the HDD drive when its running but comes up ok.Is it likely to be a failing MB or some corruption on my OP system.
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Sep 7, 2009
i cant really describe it, but the "tuba" on my 6920G makes some really nasty noises when i turn the volume up...
im not sure if this is normal or not, if the tubas just not able to handle the loud bass or something... could someone try it out and see if theirs makes weird noises as well?
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Mar 24, 2009
I have a 6920G, and I was just watching a simple Youtube movie when suddenly I noticed a dramatic loss in bass from the sound. I went into the settings and played around with the "Internal Subwoofer" volume setting since that's the one many of you guys on here say control the Tuba. I played a song and played around with the volume setting just to confirm if it was working or not, normally you can tell if you slide the volume back and forth if the Tuba is working but this time the bass didn't change regardless of which position the slider is in. On top of that, it's obvious the Tuba isn't working because the sound quality is horrible now without the Tuba, the standard speakers don't do a really good job producing bass and normal bass notes in music are almost silent now - basically, everything has a "treble-ly" feel to it now.
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Nov 17, 2008
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
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Mar 31, 2010
I have an acer aspire 5920g laptop that has recently stopped working , when I power on the computer the fan goes on and the power on light also goes on and two other lights flash once but nothing comes up on the screen and the computer never starts the boot sequence....the fan then goes off but the power light stays on , I already put new thermal compound on the processor and graphics card...I tried removing the ram modules , the wifi card and the hard drive ect. nothing seems to work ,
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Jan 26, 2015
I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail.
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Dec 6, 2014
Sometimes some of the top row number keys stop working - a key press does nothing?
Usually the 8 or 9, often the shift 9 for a bracket too ( but the one next door is fine.
Fairly new Acer E1 522 laptop.
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Mar 13, 2009
I have a problem when playing games . my vga card stop working then it says:
nvlddmkm has stopped working and successfully recovered.
how can I flash new Bios? I want 1.21 to solve this problem.
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Jan 13, 2008
I have had my acer laptop just over a year know and everything has been fine until a few months ago. All of a sudden my dvd drive stopped working which was a major problem as I routinely back up my hard drive as I use it for work. The warrenty has runout.
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Nov 17, 2014
I have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stopped working! i rebooted the system (nothing happened) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!!
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Jan 4, 2015
I have run into an issue with my Acer laptop which is leaving me really frusrated. For some reason one morning my touch screen stopped working. There has been no damage to my screen at all.
I have concted Acer Technical Support which in usual fashion were of completely.... Before I got in touch with Acer Technical Support I tried:
Refreshing the HID Monitor drivers Removing/Reinstalling the HID Monitor driversBoth of these were unsucessful, according to Device Manager, the HID monitor is working just fine. Upon calling Acer Technical Support their suggestion was to reinstall Windows because the tech though that it was an software issue.
I just reinstalled Windows are still have the same issue. Device Manager shows that the hardware is fine and functional from a driver standpoint.
I've also tied ensuring that the cable behind the monitor is in tact as in this post: [URL] Thus far nothing has worked.
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Feb 11, 2015
I am trying to troubleshoot a E1-531-4836 the Right hand side of the keyboard has stopped working, and the touchpad does not respond properly either. I tried reloading drivers, a system reset, and I am left with the same problem. I have plugged a USB mouse and keyboard in, and I can sort of use the computer, I can not get all functions to work completely.
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Jan 31, 2015
Acer Aspire E 15, Windows 8.1
Background (in as much detail as possible):
Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings.
I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).
I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver.
I have tried FN + F3 to disable and enable flight mode - no impact.
I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website.
I also tried downloading drivers from other external website and downloaded some third party program called 'Driver Assist' as the way the page was set up fooled me into thinking that was the legit download - it didn't work, and I have subsequently uninstalled it
I have only had the laptop just over a month new, and all had been working until then. Extremely unlikely to be any other spyware as the only things I have installed on here are Steam (FM15) and Pokerstars. I don't even really use this for browsing, just those two apps.
Further info - not sure if relevant but I installed the Acer WLAN + Bluetooth setup as a potential fix, and the bluetooth element seems to be functioning fine - not sure if they're on the same integrated card?
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Nov 14, 2008
acer empowering technology framework launcher has stopped working
my windows vista sp1
2Gb ram
120 Gb HDD
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Nov 9, 2014
I am using an external bluetooth keyboard now and those keys work using it. I have also replaced the keyboard on the laptop but the Keys WAZS still do not work ....
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Dec 20, 2014
The touchpad and USB 3.0 port on my E5-551-89TN with windows 8.1 has stopped working. I have downloaded both drivers and installed them again but both arn't even showing up in device manager. I have updated all drivers includeing the BIOS but they still are not being detected by Windows 8.1.
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Jan 29, 2015
I woke up this morning and for some reason my keyboard has suddenly stopped working it was ok last night. The touchpad and touchscreen are fine but nothing on the keyboard works? Only had it for about 5 months....
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Sep 8, 2014
My touchscreen on the laptop stopped working properly after I upgraded to Windows 8.1. I tried installing a few different drivers, and the touchscreen will work temporarily, until I put the computer to sleep and wake it up again. Also, I get an error message that a "USB Device fails" when the touchscreen stops working....not sure what that's about.
I've already tried drivers, installing/unistalling things...normal maintenance.
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Nov 13, 2014
My Acer aspire 5542 stopped working today, there is no bios information or acer splash, just a blank screen, I have tested RAM memory, changed CMOS battery and power supply...
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Sep 25, 2014
I've had my netbook for a few years and this error message has been appearing bottom right since I got it. Both USB ports have always worked fine. Device manager it shows a USB controller as not recognised by Windows. f I try to 'update' it says wndows doesn't recognise it. I can disable it but of course it renistalls on reboot and the message starts again.
I ignored it as it didn't do any harm. Recently I did a factory reset expecting this to do the trick but it didn't. I also updated the bios to v2034 I think but there's not much content to it so I've not got any USB options there.
I'm wondering if there are chipset drivers I need to get, though the Acer site doesn't offer anyting new there.
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Feb 26, 2015
My card reader stopped working. I read somewhere that it could be burnt out. Is there a way of checking this and or replacing it?
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Oct 17, 2014
I have an acer aspire 5750z computer, a while back my wifi suddenly stopped working, but the ethernet is fine. I've searched the internet and tried to install the required driver (Atheros), but when I try it says that the "drive might have been ejected please reinsert it now" or something along those lines. When I go to the driver manager the wifi driver isn't even listed under network adapters, oonly the ethernet drver was there. I've heard that if your computer has had a virus or if you had dropped it the wifi card might have been damaged and I wanted to know if that's true, and if so can I buy a new wifi card?
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Feb 6, 2015
I have a travel mate loaded with erecovery management. I keep getting a message "internet control panel has stopped working". This appears to be an appcrash; the guilty party being rundll32.exe. In addition "computer" has gone from my start menu and from windows explorer. Start menu.
I have carried out a sfc/scannow which says there are corrupted files that cant be repaired. System restore has not worked either. There appears to be 3 different options open to me to "restore" my system.
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