Acer :: Tuba Cinebass Subwoofer Not Working With Windows 7
Dec 14, 2009
I have installed a clean version of Windows 7 on my Acer 6530G and installed the drivers provided on the Acer site, but after setting 5.1 audio in the settings and ran the test, there is no sound coming out of the Subwoofer.
I don't have any Acer software anymore, only because there are none to download on the Acer site apart from the launch manager.
Does anyone know what I need to do in order to get the subwoofer to work?
Tried getting the empower framework to install in order to use the launch button for it, but keep getting an error message about 'no supported operating system'!
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Jan 8, 2010
I've had this laptop since November as a replacement for my old 6920G which unfortunately got stolen, and the subwoofer/booster has been working fine with the latest Realtek driver on Windows 7.
However today I noticed that my music sounded a bit 'tinny', then discovered that the tuba booster thing wasn't working at all. I have no idea when it stopped working, although I suspect it my have physically broken in some way as I've done quite a bit of trvelling with my laptop over Christmas.
Is there any way I can properly identify the cause of the problem, and how would I go about getting it fixed? I'm not sure if I even have a warranty as I bought it second hand off ebay!
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Mar 24, 2009
I have a 6920G, and I was just watching a simple Youtube movie when suddenly I noticed a dramatic loss in bass from the sound. I went into the settings and played around with the "Internal Subwoofer" volume setting since that's the one many of you guys on here say control the Tuba. I played a song and played around with the volume setting just to confirm if it was working or not, normally you can tell if you slide the volume back and forth if the Tuba is working but this time the bass didn't change regardless of which position the slider is in. On top of that, it's obvious the Tuba isn't working because the sound quality is horrible now without the Tuba, the standard speakers don't do a really good job producing bass and normal bass notes in music are almost silent now - basically, everything has a "treble-ly" feel to it now.
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Oct 21, 2009
i had installed windows7 on my acer 6920g. Everything works fine except for the audio. I tried the default windows update drivers, vista drivers that came with my laptop and also windows7 drivers of 6930g. Tuba doesn't work at all and the sound is like a tin can. And for some drivers the microphone doesn't work. (Currently im using 6930g windows 7 drivers and the microphone works. Tuba is still not working.)
On top of that the sound becomes distorted every few minutes and i have to restart media player or any audio playing application to make it normal. After few minutes of playing any audio it happens again. Sometimes when playing game the sound will become distorted and the only way to make it normal is to restart the game.
How to make my tuba work again in windows 7?
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Apr 25, 2009
Bought a new dv7-2000, custom built. Nothing spectacular
As soon as I received it, I formated the drive and installed Windows XP Pro SP3. So far so good. All drivers installed, everything working.
Except for one little detail : I have sound on subwoofer only, no speaker, not even on headphones, no matter what jack I plug in. Sub does turn off when I plug the headphones though.
I tried several IDT drivers, all act the same.
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Mar 24, 2010
Up until now, the speakers have been working fine, especially the 5.1 surround sound.
Though, after reinstalling the Realtek HD Audio driver for my 6930, the 5.1 surround sound doesn't seem to be working as well as before. Although I can still select 5.1 sound, there appears to be little difference in the audio, as now it sounds quite treble-like (no bass at all). I've reinstalled the audio driver several times, with the same result every time.
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Feb 4, 2009
I very recently bought a new Acer Aspire 8930.
One of the features it offers is Tuba Cinebass Booster.
I've played a Blu-Ray Film and wacthed some music videos at full volume and I can honestly say it doesn't seem as though it's working?
There is little bass, I've read the manual but it's very basic and say's nothing about it really, other that it's earth shattering base? LOL
Is there any control pannel I can go to to turn it up? Set it or anything like that?
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Sep 7, 2009
i cant really describe it, but the "tuba" on my 6920G makes some really nasty noises when i turn the volume up...
im not sure if this is normal or not, if the tubas just not able to handle the loud bass or something... could someone try it out and see if theirs makes weird noises as well?
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Oct 4, 2008
my 6920G. It seems like my subwoofer isn't enabled, i tried to enable it with the Acer HD audio manager and normally it should work. But when i tell my computer to play a sound trough the subwoofer it just doesn't.
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May 30, 2009
I have a 5.1 output on my comp and after reading up on Wikipedia I'm still not sure whether I should be getting sound from 5 or all 6 speakers. In the test thing it says ; If the low frequency sounds are not heard from the subwoofer (Tuba) then I should check the "Swap" box to swap the center speaker for the subwoofer, which seems to indicate I should normally be getting sound from all 6 speakers, as when I make the test Icones all 6 speakers send out soundwaves. I'm pretty sure that, in the past, I was getting sound from all the speakers, and that the subwoofer was a lot stronger than before.
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Jan 23, 2010
I have an Aspire 7738G and I have a few questions.
My subwoofer seems to be broken, sometimes it sounds as it should but sometimes it sounds like a broken speaker. Have anyone else experienced this? Is there a easy fix or do I need to hand it in for repair?
When it was new 2 months ago I began with creating two partitions on the windows drive (it has 2 harddrives) because I don't like it when the windows partition is on 500 gb, then everything got screwed and nothing worked (I so hate the MS partitioning tool).
Because of this I lost the backup partition and the genuin OS. I have ordered the windows seven upgrade but I wonder, can I do a clean install without having a genuin os on the pc, with the upgrade kit?
Is there anyway I get a new backup partition?
I do have a serial on the back of the laptop for vista, is there anywhere I can get the oem dvd for vista for this laptop and install it with my serial?
Right now I have windows 7 RC and the volume touch slider does not work. I can't find any drivers for it on the acer driver site. IS it broken or what is wrong?
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Aug 8, 2009
I've got an Aspire 7730 which is about a month old. Everything is working fine except the subwoofer seems to be very weak. You need to put your ear up against it to hear anything at all so it's more or less useless as is. My brother's 5920 has a very good subwoofer and the sound output is excellent from it.
Would anyone know if this is normal for the 7730 or do I have a faulty subwoofer?
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Dec 31, 2009
In mine DV7 speakers+subwoofer i can't hear anything relevant from subwoofer even if i push the low frequencies of equalizator up.
Only when i connect to an hi-fi i can hear difference, of course the DV7 subwoofer doesn't matter then, it is only the IDT system working.
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Jun 18, 2009
Anyone knows how to verify if the subwoofer is working? Listening to the audio coming out of the laptop,
I can't tell if the subwoofer is outputting any sound. Is there a way to disable the speakers and just have the subwoofer active (aside from taking the laptop apart and disconnect cables).
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Sep 15, 2009
Just received an XPS 1640 last week. Great system so far. A question about the audio.
I can't seem to tell if my subwoofer is working or not. Audio seems ok, but not very bassy and none of my adjustments to bass levels seem to have much effect. I've got the most recent IDT drivers installed (6.10.0.6162). When I try testing the speakers in the speaker setup (Start - > control panel ->hardware and sound -> sound ->speakers and headphones (IDT high definition audio codec) -> configure-> 5.1) all the speakers play a test sound, except for the subwoofer?
Should the internal subwoofer play a test sound, or is the 5.1 configuration just for external speakers? Poking around on the dell community forums, I read that some recent 1640's shipped with dead subwoofers. Just can't seem to hear any bass from where the subwoofer should be.
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Oct 5, 2009
It didnt say when customizing it before purchase
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Feb 24, 2009
I just got a Dell Studio XPS 1640 today and I am having a major issue with the speakers. It sounds as if the person who put the laptop together wired them incorrectly, the top speakers near the keyboard sounds very faint and tinny like a surround speaker on a home theater system, but the volume is very low and cannot hear it unless you put your ear up to the speakers.
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Dec 13, 2009
I recently purchased a new dv7t-3000. I replaced the internal hard drive with an Intel X-25M 160GB SSD and re-installed Windows 7.
I'm writing because I'm hearing an annoying noise coming from the subwoofer. It sounds like induced RF noise. I hear the noise regardless of whether the speakers are muted or not. I've also disabled or muted all the audio recording devices, but no change.
It basically sounds like radio frequency noise, probably induced from some other component in the laptop whose leads run close to or over the speaker wire for the subwoofer.
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Feb 19, 2009
I just recently picked up my new DV7, wiped the drive and re-installed Vista Ultimate x64. The machine itself runs great, but after installing all the drivers and the most recent bios, I hit a strange snag- I have my right channel speaker, works fine. But my left channel isn't coming out the left speaker, but out through the subwoofer. I've tried uninstalling the IDT codec and letting Vista use it's own driver, same deal. Re-installed IDT, same deal. I get no sound at all through the left speaker, and Vista only recognizes me as having 2 speakers.
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Feb 10, 2015
With this process able to work with touch pad in Windows 8.1. Another problem observerd that the TP behaving abnormally. It stop sometimes and sometimes move. Checked with Windows 7 , found to be working fine
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Oct 23, 2014
Touchpad not working after windows 8.1 update on acer E1-510 ....
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Oct 20, 2014
I have Aspire V3-471, my laptop microfone not working , looking for driver for windows7, me recently install windows7 on my laptop.
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Nov 2, 2014
My scroll pad is not working on my Aspire E-14 on Windows 8 pro.
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Oct 23, 2014
My scroll pad is not working on my Aspire E-14 on Windows 8 pr
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Feb 18, 2015
I have a Acer Aspire E1 571, and i installed windows 8 pro, then upgrade to 8.1 pro, now my ram show that i have 6 Gig ram but only 2.45 available.
I tried to reinstall windows but it wont, i tried to use acer recovery( at boot press Alt + F10). nothing happens. Same when I tried to install i trough windows itself, after i enter the product key, it ask what i want to keep( nothing) then it shows that there is things that i need to resolve, but there is only a blank page that shows nothing.
I also tried to boot from the disk, but when i press istall now, an error pops up, saying that the product key i entered is invalid. but it never asked for one.
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May 10, 2010
Just updated to Windows 7 Ultimate 32 bit. Everything seems to be working fantastic! But it seems the audio driver isn't right, as the sub isn't working and there's no mention of it in the Sound settings. The driver Acer supplies on their website for the Acer Aspire 6920 with Windows Vista Premium x32 also lacks this.
Where can I download the appropriate driver?
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Nov 17, 2014
My Acer is having real trouble with Windows Updates. They download, then some of them install and I have to restart. BUT then it tells me most of them have failed, and now I have 56 updates that I'm told need downloading and installing. When I do the update/install I don't do anything else as the laptop is just so slow at the best of times.
Should I swap from Wi-Fi to an Ethernet cable?
My Acer laptop, (not a touch screen), specs are: Aspire V5-123-12104060nkk, Model ZHL Windows 8.1 - AMD E - Series (E1 - 2100, 1 GHz, 1 MB) - 29.5 cm (11.6") LED - 16:9 HD - Active Matrix TFT Colour LCD - ComfyView - AMD Radeon HD 8210 - 4 GB DDR3 SDRAM - 500 GB Serial ATA. It's a 64-bit.
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Dec 3, 2014
I recently got this laptop, Acer Aspire E5-521-23kh with windows 8.1. I have it set up as a desktop so to speak, using a monitor with hdmi cable, wireless keyboard and mouse, and have speakers that use the headphone jack. Just yesterday I started having issues with the sound, it would suddenly turn off even with my speakers powered on. Restarting the computer, or disabling the speakers and then enabling them works, but it turns off eventually. And today I've had the sound working but has static/distortions with the sound.
I don't think it's an issue with the plug in speakers, as I've unplugged them and sound still wasn't coming out of the laptop speakers. But using troubleshooting for windows, it says there are no problems with sound. I've checked in device manager, and under audio inputs/output I've checked that all devices had up to date drivers. I've only had this laptop for a month, and what the cause could be.
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Sep 30, 2014
When I check the Bluetooth driver in device manager,there's a message that says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged (code 19).
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Dec 12, 2014
I had the same problem. I followed the instructions in this video by TechBullUSA. [URL] ..... It worked!
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