Acer Aspire 5542 :: Stopped Working - No BIOS Information
Nov 13, 2014
My Acer aspire 5542 stopped working today, there is no bios information or acer splash, just a blank screen, I have tested RAM memory, changed CMOS battery and power supply...
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May 3, 2013
I have an HP laptop.
Model: G72-B6OUS
Serial: SCB1012PGL
When I put a DVD into the laptop it doesn't play. I tried Windows Media Player, QuikTime and Real Player with no success.
When I go to Device Manager I see Device Status: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I tried downloading the device driver and it failed: HP CDDVDW TS-L633R
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Feb 13, 2015
I replaced the system board for an Acer Aspire 5552, and noticed that the product information for the machine, IE: Serial Number, SNID, etc are not flashed into the BIOS. The serial number for this is listed just as 123456789. Do any of you know how I can get my information flashed into the BIOS?
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Oct 25, 2009
A few days ago I bought an Acer Aspire 5542 (AMD Turion II X2 M500) with Windows 7 .
The software on the laptop is running very smoth because the Aspire 5542 is coming with Windows 7 64 bit.
The problem it's just one: the fan is a bit noise and is permanently ON(when the laptop is idle also ....)(the same situation like for Timeline Series)
Someone of you had the same laptop with the same problem?
Someone have a service manual for this new model(Aspire 5542)? Is it posible to buy one(service manual) from somewhere? I want to try to open the chassis to seen the fan, and to try to solve this problem....If someone already do it first please post some pictures!
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Apr 2, 2010
I'm trying to replace the keyboard on my Aspire 5542 but can't work out how to remove it.
I believe I need to remove the panel above the keyboard that houses the speakers. On other models I see there are some screws to remove below the battery however on this model there isn't.
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Sep 8, 2014
I've successfully been using Win 8.1pro for the past week. I've just been working on my Acer Aspire 5542 laptop browsing Google and Facebook when it stopped working. On switching on, I keep getting a message { "PREPARING AUTOMATIC REPAIR" after about 10 seconds a blue screen flashes in 1 second that says "): your PC ran into problems and needs to restart. We are just collecting error info and we'll restart for you."} and computer proceeds to restart and keeps looping the same process indefinitely. It's been like this since yesterday..
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Nov 9, 2014
I have an ACER Aspire 5542g and i've had a problem with it lately, when I turn it on, the fan starts running, the harddrive turns on, and the CD drive starts up, the power button LED is on, but all that shows up is a black screen. I have tried the "Take out the charger and battery, hold the power button for 30 seconds", tried switching the RAM, tried taking out the harddrive, and all have been a fail. And I am honestly confused, because some of the time (rarely) it will turn on, and literally everything about the laptop is perfectly fine, and its like nothing happened. Until you turn it off.
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Mar 31, 2010
I have an acer aspire 5920g laptop that has recently stopped working , when I power on the computer the fan goes on and the power on light also goes on and two other lights flash once but nothing comes up on the screen and the computer never starts the boot sequence....the fan then goes off but the power light stays on , I already put new thermal compound on the processor and graphics card...I tried removing the ram modules , the wifi card and the hard drive ect. nothing seems to work ,
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Jan 26, 2015
I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail.
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Jan 13, 2008
I have had my acer laptop just over a year know and everything has been fine until a few months ago. All of a sudden my dvd drive stopped working which was a major problem as I routinely back up my hard drive as I use it for work. The warrenty has runout.
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Nov 17, 2014
I have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stopped working! i rebooted the system (nothing happened) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!!
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Jan 4, 2015
I have run into an issue with my Acer laptop which is leaving me really frusrated. For some reason one morning my touch screen stopped working. There has been no damage to my screen at all.
I have concted Acer Technical Support which in usual fashion were of completely.... Before I got in touch with Acer Technical Support I tried:
Refreshing the HID Monitor drivers Removing/Reinstalling the HID Monitor driversBoth of these were unsucessful, according to Device Manager, the HID monitor is working just fine. Upon calling Acer Technical Support their suggestion was to reinstall Windows because the tech though that it was an software issue.
I just reinstalled Windows are still have the same issue. Device Manager shows that the hardware is fine and functional from a driver standpoint.
I've also tied ensuring that the cable behind the monitor is in tact as in this post: [URL] Thus far nothing has worked.
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Jan 31, 2015
Acer Aspire E 15, Windows 8.1
Background (in as much detail as possible):
Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings.
I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).
I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver.
I have tried FN + F3 to disable and enable flight mode - no impact.
I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website.
I also tried downloading drivers from other external website and downloaded some third party program called 'Driver Assist' as the way the page was set up fooled me into thinking that was the legit download - it didn't work, and I have subsequently uninstalled it
I have only had the laptop just over a month new, and all had been working until then. Extremely unlikely to be any other spyware as the only things I have installed on here are Steam (FM15) and Pokerstars. I don't even really use this for browsing, just those two apps.
Further info - not sure if relevant but I installed the Acer WLAN + Bluetooth setup as a potential fix, and the bluetooth element seems to be functioning fine - not sure if they're on the same integrated card?
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Nov 9, 2014
I am using an external bluetooth keyboard now and those keys work using it. I have also replaced the keyboard on the laptop but the Keys WAZS still do not work ....
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Jan 29, 2015
I woke up this morning and for some reason my keyboard has suddenly stopped working it was ok last night. The touchpad and touchscreen are fine but nothing on the keyboard works? Only had it for about 5 months....
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Sep 8, 2014
My touchscreen on the laptop stopped working properly after I upgraded to Windows 8.1. I tried installing a few different drivers, and the touchscreen will work temporarily, until I put the computer to sleep and wake it up again. Also, I get an error message that a "USB Device fails" when the touchscreen stops working....not sure what that's about.
I've already tried drivers, installing/unistalling things...normal maintenance.
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Sep 25, 2014
I've had my netbook for a few years and this error message has been appearing bottom right since I got it. Both USB ports have always worked fine. Device manager it shows a USB controller as not recognised by Windows. f I try to 'update' it says wndows doesn't recognise it. I can disable it but of course it renistalls on reboot and the message starts again.
I ignored it as it didn't do any harm. Recently I did a factory reset expecting this to do the trick but it didn't. I also updated the bios to v2034 I think but there's not much content to it so I've not got any USB options there.
I'm wondering if there are chipset drivers I need to get, though the Acer site doesn't offer anyting new there.
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Feb 26, 2015
My card reader stopped working. I read somewhere that it could be burnt out. Is there a way of checking this and or replacing it?
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Oct 17, 2014
I have an acer aspire 5750z computer, a while back my wifi suddenly stopped working, but the ethernet is fine. I've searched the internet and tried to install the required driver (Atheros), but when I try it says that the "drive might have been ejected please reinsert it now" or something along those lines. When I go to the driver manager the wifi driver isn't even listed under network adapters, oonly the ethernet drver was there. I've heard that if your computer has had a virus or if you had dropped it the wifi card might have been damaged and I wanted to know if that's true, and if so can I buy a new wifi card?
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Nov 3, 2014
Ive had this Acer laptop E1-510p with window 8.1 and all of the sudden some of the keys accross the keyboard stop working. These keys are random and even when i plug in a generic keyboard it does the same thing ....
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Oct 23, 2008
I just recieved my Aspire 8930. But Im having a problem.
While filling out the information for my operating system, it randomly decided to BSOD on me, loading the dump information then going to a black screen. Now when I turn it off and try to turn it on, the hard drive doesnt click on or even blink the little display, neither does the screen flicker on.
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Jul 4, 2014
I have trouble with my audio driver on my lenovo laptop. After I updated BIOS to version 1.21, my sound stopped working. I tried to reinstall audio driver, but when I reboot my computer, sound is not working again.
I read about flashing BIOS back, but I dont know where to download old version.
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Feb 20, 2015
How can I access the BIOS on the ACER 4755g?
I have tried mashing f2 a million times, but no luck. f12, f8, ...none of these get me into the BIOS.
What key combo will get me into the BIOS?
I have BSOD and cant access Windows via Safe Mode, but only the command prompt from Windows Repair.
The BSOD is a 7b meaning some disk issue...tried all troubleshooting like unplugging all peripherals, removing RAM 1 board at a time, swapping RAM position....etc.
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Dec 16, 2014
I have HP Probook G2 G6W28EA#ACB. When I did off of my laptop I had a problem. It is not off up to the end ( key lights was on).I swithed off it only by taken out battery.I recovery OS from boot sector SSD HP ( by F11). After that on the client security screen I found all recovery logins. After last recovery I do not see any logins on the client security screen? but see in BIOS ( by F10 in BIOS). How to go back to factory settings of Bios and delete from Bios all informations about users.
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Mar 30, 2014
I have a G710 that I just purchased this week and just got around to setting up my cell phone to bluetooth some photos to it and found the G710 could not be discovered so I checked and found this error message in the properties status for the bluetooth as:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"...
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Dec 10, 2009
Firstly the dvd rom stopped working about 6 months ago.Can live without it but now after getting a blue screen it wont boot or the screen is black.Connected it to a monitor and when it does choose to boot there is no display on the laptop screen until the login screen appears.Ran some tests on the HDD drive when its running but comes up ok.Is it likely to be a failing MB or some corruption on my OP system.
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Nov 17, 2008
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
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Dec 6, 2014
Sometimes some of the top row number keys stop working - a key press does nothing?
Usually the 8 or 9, often the shift 9 for a bracket too ( but the one next door is fine.
Fairly new Acer E1 522 laptop.
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Jan 8, 2010
I've had this laptop since November as a replacement for my old 6920G which unfortunately got stolen, and the subwoofer/booster has been working fine with the latest Realtek driver on Windows 7.
However today I noticed that my music sounded a bit 'tinny', then discovered that the tuba booster thing wasn't working at all. I have no idea when it stopped working, although I suspect it my have physically broken in some way as I've done quite a bit of trvelling with my laptop over Christmas.
Is there any way I can properly identify the cause of the problem, and how would I go about getting it fixed? I'm not sure if I even have a warranty as I bought it second hand off ebay!
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Mar 13, 2009
I have a problem when playing games . my vga card stop working then it says:
nvlddmkm has stopped working and successfully recovered.
how can I flash new Bios? I want 1.21 to solve this problem.
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