Acer :: Ferrari 3400 Video Card (ATI Radeon 9700 Mobility)

Aug 1, 2007

here are the specs of my Acer Ferrari 3400:

Acer Ferrari 3400
ATI radeon 9700 mobility
2 gigs of ram
Dual boot with Win XP pro and Ubuntu 7.04 feisty fawn
Newest BIOS and software updates from Acer homepage

Few days ago I started having a problem with my Acer Ferrari 3400 laptop. It all started one morning when i tried to boot my computer.

I booted with ubuntu 7.04 feisty fawn and right after the operating system loaded the X graphical interface, the screen went black and the computer freezed.

I rebooted and tried again with Windows XP (I use a dual boot with Win XP and Ubuntu), and this time I got as far as the Windows loading screen. Then the loading screen turned black and the computer just rebooted itself.

I turned off the windows "auto-rebooting in case of error"-option and tried to boot with Win XP again.

This time I got a "blue screen of death (BSOD)" right after the Win XP loading screen. The BSOD indicated a problem with ati2dvag.dll and said that the "device driver got stuck in an infinite loop". Also the technical information said:
** STOP: 0x000000EA (0x8A56C218, 0x8A5BDAD8, 0xBACDFCB4, 0x00000001).

The numbers in parenthesis are always bit different each time i try to boot.

I googled the error and it seems this kind of a error message is very generic and could be the result of nearly anything ranging from software problems to hardware malfunction.

So this is what I have tried to do so far:
- I booted Win XP with VGA mode -> Windows booted normally, but as I try to increase resolution the same BSOD appears and I have to reboot.

-I uninstalled all ATI video drivers from Win XP and windows booted normally. Of course, without video drivers, the performance of Windows was very sloppy. But it worked with higher resolutions.

- I installed the newest Omega Drivers for the vid card. Windows booted normally, but still had sloppy performance. I tried dxdiag and it showed that DirectDraw&Direct3D acceleration are unavailable. It also showed that video card memory was n/a. Win XP worked with high resolutions.

- I tried to boot Ubuntu linux with a generic vesa driver and it booted normally. Changed back to radeon drivers and it didn't work.

- I ran the Memtest 21 times and got no memory based errors

- I cleaned Win XP radeon drivers with DriverCleaner and tried a fresh install of radeon drivers. Didn't work.

- Finally, I did a Win XP recovery (reinstall) with the CD:s that came with the computer. The result: same error as before and now I can't even enter the VGA mode because the windows tries to raise the resolution right before entering the desktop -> BSOD

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So at first I was confused but now I understand. First official, completely top to bottom support for all mobility cards (in the specified range of course) will come out with 10.3. What they didn't say that SOME mobility cards will be already supported with 10.2 and our " Dell (Studio XPS 16 Mobility Radeon HD 4670)" is on that list.

This was posted in another thread, but this wasn't the focus. They also have beta 10.3s...but I thought it was neat that official 10.2 WHQL certified drivers supported our card ....

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I have an Acer Ferrari 3400 and i just replaced my hard drive with a 160 GB drive, however the computer only sees about 131 GB. I've read abit about the 137 GB limit and wanted to know if the motherboard/BIOS for this model supports 48 bit LBA so that i can see the remaining space on the hard drive. I have windows XP pro service pack II installed, but i don't know how to activate 48 bit addressing or if my BIOS suppoerts it.

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[url]

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About a year ago my Ferrari 3400 kicked the bucket, but it turned out that it was the RAM that had gone bad, I replaced the stick and it worked beautifully again.

Around that time I also bought another 1 gig stick to get it up to the 2 gig mark.

Both sticks are Ultra PC3200 400Mhz Sticks.

This evening while working on a website my computer froze up completely. I rebooted and similar to the last time it died, it wouldn't post.

So I tried pulling out the RAM, trying 1 stick at a time, one slot at a time, reversing the sticks etc.

Once the screen actually lit up and there was a flashing cursor. But the next time I tried there was nothing.

Following this I tried a spare 256mb sodimm I had kicking around, this time it posted fine and seemed to be good, but following the post screen hung at a black screen. I reset and it once again refused to post.

So I tried swapping in all the sticks again with different combos, finally once more the spare stick managed to get it to post but with the same result.

I'm completely baffled now. This thing's well beyond the warranty period now, my gig sticks I think are both still covered, but I'm really doubting that the RAM is really the issue. Could it be a processor issue?

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The one on Acers site is acting weird.

I get no additional tabs under Display Properties -> Settings -> Advanced.
(so no way to manage tv out, powerplay or things like that)

Starting the ATI Catalyst Control Center only give me a chance to change resolution.

some desktop settings which are grayed out and nothing else.

It looks like some kind of initial settings/wizzard or so, but I can't get past this.

I can find no Mobility driver for the HD 2400XT card on ATI's own site.

Newest mobility driver (direct link) won't install, as the hardware isn't supported.

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Feb 8, 2010

This one has a newer CCC and display driver than the last. Download is up at: ftp://ftp.dell.com/video/R258233.exe

Display driver is only slightly newer. 8.683.2.1 is the version number. Originally released for "Studio Laptop - 1458" with Radeon 5430 and 5450 graphics. Supports:

[ATI.Mfg.NTamd64.6.1]
"ATI Mobility Radeon HD 3450" = ati2mtag_M72, PCIVEN_1002&DEV_95C4&SUBSYS_025A1028
"ATI Mobility Radeon HD 3450 " = ati2mtag_M72, PCIVEN_1002&DEV_95C4&SUBSYS_02541028
"ATI Mobility Radeon HD 3450 " = ati2mtag_M72, PCIVEN_1002&DEV_95C4&SUBSYS_029F1028
"ATI Mobility Radeon HD 3650" = ati2mtag_M76, PCIVEN_1002&DEV_9591&SUBSYS_02561028
"ATI Mobility Radeon HD 3650 " = ati2mtag_M76, PCIVEN_1002&DEV_9591&SUBSYS_02A01028
"ATI Mobility Radeon HD 3670" = ati2mtag_M76, PCIVEN_1002&DEV_9593&SUBSYS_02721028
"ATI Mobility Radeon HD 4300 Series" = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_041E1028
"ATI Mobility Radeon HD 4330" = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_02CF1028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_04031028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_02F21028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_02AA1028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_04061028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_02AA1028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_04061028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_02CF1028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_04151028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_04161028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_04341028
"ATI Mobility Radeon HD 4330 " = ati2mtag_M9x, PCIVEN_1002&DEV_9552&SUBSYS_04351028
"ATI Mobility Radeon HD 4530" = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_02E81028
"ATI Mobility Radeon HD 4530 " = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_04041028
"ATI Mobility Radeon HD 4530 " = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_04141028
"ATI Mobility Radeon HD 4570" = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_02BE1028
"ATI Mobility Radeon HD 4570 " = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_02EA1028
"ATI Mobility Radeon HD 4570 " = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_02BD1028
"ATI Mobility Radeon HD 4570 " = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_04131028
"ATI Mobility Radeon HD 4570 " = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_04171028
"ATI Mobility Radeon HD 4650" = ati2mtag_M9x, PCIVEN_1002&DEV_9480&SUBSYS_02EA1028
"ATI Mobility Radeon HD 4650 " = ati2mtag_M9x, PCIVEN_1002&DEV_9480&SUBSYS_02EB1028
"ATI Mobility Radeon HD 4670" = ati2mtag_M9x, PCIVEN_1002&DEV_9488&SUBSYS_02721028
"ATI Mobility Radeon HD 4670 " = ati2mtag_M9x, PCIVEN_1002&DEV_9488&SUBSYS_02FE1028
"ATI Mobility Radeon HD 4670 " = ati2mtag_M9x, PCIVEN_1002&DEV_9488&SUBSYS_04191028
"ATI Mobility Radeon HD 5450" = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04041028
"ATI Mobility Radeon HD 5450 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04141028
"ATI Mobility Radeon HD 5450 Series" = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04341028
"ATI Mobility Radeon HD 5470" = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_02BD1028
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04131028
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04551028
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04561028
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04571028
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_014C1028
"ATI Mobility Radeon HD 5470 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68E0&SUBSYS_04471028
"ATI Mobility Radeon HD 5650" = ati2mtag_Manhattan, PCIVEN_1002&DEV_68C1&SUBSYS_04561028
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68C1&SUBSYS_04571028
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68C1&SUBSYS_041B1028
"ATI Mobility Radeon HD 5650 " = ati2mtag_Manhattan, PCIVEN_1002&DEV_68C1&SUBSYS_04471028

[Fixed Bugs]
(1)DF352283: [H902]Resolution changes to 1024x768 when close lid then open with DVD playing.
(2)DF362121: [H902]ST EMI test failed.
(3)DF365998: [H902]HDMI Audio can't switch automatically when connecting HDMI monitor.

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Mar 7, 2010

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Also, is it really very important to partition your drives?

Lastly, any chance that ArmaII will run on this?

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I wouldn't care about the temperature (it is not actually that high), but I have a problem. The computer just turns off when I play some games. For instance, if I play Fallout 3 at ultra settings (1600x900, 8x msaa, hdr), the computer powers off after a couple of minutes. Same thing with Crysis Warhead at high setting (1280x720, no msaa), even Half-Life 2 at max settings! When I lower the resolution in Fallout 3 to 1280x720 and MSAA to 4x, everything seems to be fine. Same thing with Half-Life 2. No similar luck with Crysis though. Looks like Crysis utilizes every single bit out of the GPU in any case.

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PCIVEN_1002&DEV_9553&SUBSYS_3628103C
PCIVEN_1002&DEV_9553&CC_030000
PCIVEN_1002&DEV_9553&CC_0300

I have modified the .inf files by adding this line:
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I will test Dell's official ATI driver, the generic ATI 10.4 driver, and any beta driver available from ATI's website. I will not be testing third party drivers.

ATI recommends that Dell laptop users use the Dell drivers.
Dell recommends that Dell laptop users use the Dell drivers.
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The test should take place within a week. Right now I need to find a few games that can produce consistent results (i.e. number of fps when watching a pre-recorded demo). Any ideas or requests for games to use? (free game demos, please)

I will be testing Resident Evil 5 benchmark demo, set in fixed mode, DX10, default settings. It gives an average fps reading.

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When I find 3 total tests that I can perform, I will begin testing.

UPDATE: thank you to gaah for performing the driver comparison test.

Test Results: The Dell driver's performance is equal to the performance of ATI 10.4 driver. The Dell driver offers additional features such as the HDMI/DP Audio driver and AVIVO.

Actual test results: XPS 16: Performance Test of Mobility Radeon HD 4670 drivers

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Finally some recent Dell mobility drivers -

Cards supported: AMD ATI Mobility Radeon™ HD 3450, ATI Mobility Radeon™ HD 3650, ATI Mobility Radeon™ HD 3670, ATI Mobility Radeon™ HD 4330, ATI Mobility Radeon™ HD 4570, ATI Mobility Radeon™ HD 4670, ATI Mobility Radeon™ HD 5450, ATI Mobility Radeon™ HD 5470, ATI Mobility Radeon™ HD 5650, ATI Mobility Radeon™ HD 5730 Driver

This includes:

Catalyst Control Center 2009.1217.1710.30775 (previously 2009.0908.2225.38429)
ATI Catalyst Install Manager 3.0.754.0 (previously 3.0.741.0)
ATI Display Driver 8.683.2.000 (previously 8.653.0.0000)
HDMI Audio Driver 7.11.0.7700 (previously 5.00.7000.07)
AVIVO 10.12.0.41217 (previously 10.9.0.40908)

ftp://ftp.dell.com/video/R253974.exe

Dell posted this on their FTP today (1/25/2010)

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Mar 5, 2009

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I tested with modtool ...

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I have a G72 with the Radeon 5470 gpu.  2 days ago my wife received a bluescreen on Windows 7x64 stating that the video driver had stopped working.  From that point on the G72 would not make it to the desktop without the screen going dead.  The machine boots to safemode fine.   I tried as much as I could think of to resolve this issue but eventually backed off her data and restored to factory.   The problem persisted and I ended up disabling the ATI card in the control panel.  The machine seemed to be working after that.

I begin the long process of brining the OS up to current.  About 2 sets of updates after Win 7 SP1 the problem came back.   I booted to safe mode and checked the driver and discovered that it had been re-enabled.  I have tried disabling it again and rebooting.  Sometimes it stays disabled thru reboot but sometimes it does not.  At this point the machine will go to a dark screen (not just black video but dead) after I sign on.   This was happening without regard to the enable or disable status on the ATI card.
 
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