HP G72 Display :: Laptop Video Dies After Boot Up (Radeon 5470 GPU)
May 1, 2014
I have a G72 with the Radeon 5470 gpu. 2 days ago my wife received a bluescreen on Windows 7x64 stating that the video driver had stopped working. From that point on the G72 would not make it to the desktop without the screen going dead. The machine boots to safemode fine. I tried as much as I could think of to resolve this issue but eventually backed off her data and restored to factory. The problem persisted and I ended up disabling the ATI card in the control panel. The machine seemed to be working after that.
I begin the long process of brining the OS up to current. About 2 sets of updates after Win 7 SP1 the problem came back. I booted to safe mode and checked the driver and discovered that it had been re-enabled. I have tried disabling it again and rebooting. Sometimes it stays disabled thru reboot but sometimes it does not. At this point the machine will go to a dark screen (not just black video but dead) after I sign on. This was happening without regard to the enable or disable status on the ATI card.
So... I attempted to do another rehang of the OS and got about half way thru. Windows setup now tries to reboot and after the machine comes up, the screen goes dead. Is there a way to disable the card in bios? Can the card be physically removed?
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May 29, 2010
Hi all, Just got curious what are the games that can be played at nice frame rate on dell 1558[ATI Mobility Radeon HD 5470]. Some games which tried on my new machine are as follows:
1. Race Driver : GRID - Plays at nice frame rate.[Radeon X1300 or above]
2. DIRT 2 - need to really lower the settings to play.[Radeon X1550]
3. GTA 4 - failed to play...
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Feb 20, 2010
So at first I was confused but now I understand. First official, completely top to bottom support for all mobility cards (in the specified range of course) will come out with 10.3. What they didn't say that SOME mobility cards will be already supported with 10.2 and our " Dell (Studio XPS 16 Mobility Radeon HD 4670)" is on that list.
This was posted in another thread, but this wasn't the focus. They also have beta 10.3s...but I thought it was neat that official 10.2 WHQL certified drivers supported our card ....
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Apr 4, 2013
I have a 1 year old Inspiron 5050 that does not boot.
It's completely dead With the battery in. No led on front. When I remove the battery and power up it starts to boot , shows the dell screen , beeps once then dies.
I have to remove the power cord to get it to reboot and it does the same again , one beep then nothing.
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Jan 31, 2015
I purchased my laptop about two years ago. A few days ago, the screen suddenly dies, and on boot, it flickers a few times with the proper display, but then goes blank. The backlight seems to remain on though. When I use an external monitor with the HDMI port, the external monitor works fine, however the laptop screen remains blank. Here's a video of what it looks like when I first boot the laptop: [URL] .....
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Oct 3, 2013
My laptop is Dell's new machine - Vostro 5470. It was shipped with windows 8 OEM OS but I downgraded it to my own win 7 ultimate with full format. I've downloaded and installed all compatible driver for this laptop with 7.
I hate the auto-adjustment of screen backlight according to the brightness of the background, so I googled and knew that I can disable Dell Intelligent Display to avoid it. The problem is, even I unchecked the Dell Intelligent Display in Dell's battery settings, the auto-adjustment kept going on.
I sought through the battery settings of windows and dell but none of them could kill the auto-adjustment. Is there any other way to kill it? It's really a stupid design that dims backlight when looking at BLACK pages. It's all black....
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Apr 2, 2013
I bought this laptop 1 week ago. When I was in battery mode the laptop was dying at 60%.
Returned it to the store and got a new one.
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Sep 18, 2008
I have this question, if you have detachable video card, and once you unhook( uninstall it physically) would you still be able to see the Video on external display?
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Jun 12, 2012
I am running Win 8.1 x64 (up-to-date) on HP Pavilion 1322TX laptop. There are Intel HD Graphics 3000 and ATM Radeon HD 7450M two graphic cards as the device manager window. Recently I am getting blue screens and later message appear saying the ATM driver stopped working. I found many problems with this driver in the past as well. When I check the relevent page for my laptop model, there is no update since 2012..
Can I update these two drivers seperately by getting updates from Intel and AMD sites?
Is there any update for catalyst control system (CCC) ?
When I try to update through the CCC or HP Support Assist, it is always no updates..
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Oct 24, 2014
I have replaced my laptop battery and the icon now indicates 100% available but plugged in charging.On removing the power lead the laptop immediately dies.Should I have done something about callibration when installing the battery?
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Dec 17, 2014
Have used my HP 2000 laptop many times to connect to a big screen TV using the VGA output jack and hook it to the VGA input of my big screen. Now, for some reason, there is no video output to the big screen, I have tried 3 different cords (VGA to VGA) and get nothing on two, and on the third I get a video transfer but it blinks off and on both on the monitor of the laptop and my big screen with only about 1/2 of a picture showing on both. When it did this, I tried repositioning the output jack on the computer output and it changed the picture somewhat, but could never get it to work.
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Dec 6, 2014
Laptop stops playing video in facebook and have to reboot to get it working again?
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Aug 1, 2007
here are the specs of my Acer Ferrari 3400:
Acer Ferrari 3400
ATI radeon 9700 mobility
2 gigs of ram
Dual boot with Win XP pro and Ubuntu 7.04 feisty fawn
Newest BIOS and software updates from Acer homepage
Few days ago I started having a problem with my Acer Ferrari 3400 laptop. It all started one morning when i tried to boot my computer.
I booted with ubuntu 7.04 feisty fawn and right after the operating system loaded the X graphical interface, the screen went black and the computer freezed.
I rebooted and tried again with Windows XP (I use a dual boot with Win XP and Ubuntu), and this time I got as far as the Windows loading screen. Then the loading screen turned black and the computer just rebooted itself.
I turned off the windows "auto-rebooting in case of error"-option and tried to boot with Win XP again.
This time I got a "blue screen of death (BSOD)" right after the Win XP loading screen. The BSOD indicated a problem with ati2dvag.dll and said that the "device driver got stuck in an infinite loop". Also the technical information said:
** STOP: 0x000000EA (0x8A56C218, 0x8A5BDAD8, 0xBACDFCB4, 0x00000001).
The numbers in parenthesis are always bit different each time i try to boot.
I googled the error and it seems this kind of a error message is very generic and could be the result of nearly anything ranging from software problems to hardware malfunction.
So this is what I have tried to do so far:
- I booted Win XP with VGA mode -> Windows booted normally, but as I try to increase resolution the same BSOD appears and I have to reboot.
-I uninstalled all ATI video drivers from Win XP and windows booted normally. Of course, without video drivers, the performance of Windows was very sloppy. But it worked with higher resolutions.
- I installed the newest Omega Drivers for the vid card. Windows booted normally, but still had sloppy performance. I tried dxdiag and it showed that DirectDraw&Direct3D acceleration are unavailable. It also showed that video card memory was n/a. Win XP worked with high resolutions.
- I tried to boot Ubuntu linux with a generic vesa driver and it booted normally. Changed back to radeon drivers and it didn't work.
- I ran the Memtest 21 times and got no memory based errors
- I cleaned Win XP radeon drivers with DriverCleaner and tried a fresh install of radeon drivers. Didn't work.
- Finally, I did a Win XP recovery (reinstall) with the CD:s that came with the computer. The result: same error as before and now I can't even enter the VGA mode because the windows tries to raise the resolution right before entering the desktop -> BSOD
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Apr 4, 2013
Any link to update this video card?i have dell inspiron 5110.I try from amd.com but it shows me this message (it says my hardware is not recognized and I should contact with my computer manufacturer.)
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Jul 1, 2014
I have Compaq Presario CQ42-273TU NBPC. In my laptop , if i play video , it becomes very slow. After video becomes slow, everything else on the laptop becomes slow. recently i gave laptop for service also, then also i have issue with video.
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Dec 27, 2008
to find the latest video drivers for my ati radeon hd 3450 graphic card for windows xp.i am using laptop dell studio 15. as dell does not support windows xp so i am not able to find drivers for my graphic card.plz somebody post the link for the same.
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Jul 20, 2014
I installed windows 8.1 on my Probook 450 G1 and I could not find any ATI Radeon 8750M drivers to it. The windows 8 drivers are not working properly in windows 8.1 ...
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Aug 30, 2014
I dont have the aero effect on windows 7 64-bit. I needed the perfect driver that could recognize the hardware and work properly. But I'm not able to find the perfect driver
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Sep 24, 2014
My notebook is hp pavilion 15-e014tx. whn I 1st used it i vedio adapter shows that its using amd radeon hd 8600 series. bt after a while its using the intel hd 400.....i upgrated many times amd driver bt every time it updates the intel driver why is that?
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Aug 9, 2014
i tried to play some games but i am getting error that my graphic card drivers are either not installed properly or they are missing altogether. when i access the link mycomputer/manage/ divice manager/ display adapter, the radeon card is working properly. but when i right-clicking on desktop and click graphics properties, it getting error that no AMD graphics driver installed,or the AMD driver is not functioning properly. And the catalyst control center cannot be started. My notebook specs are-(dxdiag)
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Jan 7, 2015
When i access the link mycomputer/manage/ device manager/ display adapter, the radeon card is working properly. but when i right-clicking on desktop and click graphics properties, it getting error that no AMD graphics driver installed,or the AMD driver is not functioning properly. And the catalyst control center cannot be started.
I update driver and download last version this driver from amd site but not solved problem ....
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Dec 14, 2014
I just recently installed windows 7(64bits) with windows 8.1 ( pre installed) now i am unable to install switchable graphics....
It take me hours to install intel graphics...and now my amd graphics are not detecting by the os .. My laptop is i5-n203tx ......
Here i am attaching my device manager image ....
and one more thing .. switchable graphics are running perfectly in win 8.1
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Feb 27, 2014
Need driver for AMD Radeon HD 6490M on windows 8 (32-bit). Computer - HP ProBook 4530s .
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Jun 30, 2014
I've got a pavilion 15-n086sl. When I update to 8.1 the radeon drivers doesn't work good ! I have this error VIDEO_DXGKRNL_FATAL_ERROR. Where can I find the right drivers ?
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Mar 3, 2014
I installed windows 8.1 into my Probook 450 G1 and I could not find any ATI Radeon 8750M drivers to it. The windows 8 drivers are not working properly in windows 8.1 .
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Jul 24, 2014
i recently purchased the above notebook and tried to play some games but i am getting error that my graphic card drivers are either not installed properly or they are missing altogether, i had installed drivers from AMD's autodetect driver tool. Earlier i had installed AMD drivers from windows update but the problem still exists. In the game i am getting memory insufficient error, unable to change graphics and display settings. Game crashes giving me error message as to update my AMD graphic drivers.
My notebook specs are-(dxdiag)
System Model: HP Pavilion 15 Notebook PC
BIOS: F.42
Processor: Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz (4 CPUs), ~1.7GHz
Memory: 4096MB RAM
Available OS Memory: 4026MB RAM
Display Devices-
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
Display Memory: 1792 MB
Dedicated Memory: 0 MB
Shared Memory: 1792 MB
Render-
Card name: Radeon (TM) HD 8670M
Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6660)
Display Memory: 3836 MB
Dedicated Memory: 2044 MB
Shared Memory: 1792 MB
I tried changing settings through BIOS setup, but no such (Advance/Display)setting were available? I tried setting the app to high performance too through 'Configue Switchable Graphics' option but no success. which drivers i need to install or what i need to do to work my AMD Radeon Card.
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May 14, 2014
I should like to connect my old hp2710p to TV via HDMI. So I connect the displayport of the docking with an hdmi adpater but it doesn't work.
If I connect my hp2760p, everything goes.
The 2710p has w7 32bit, last version o BIOS and drivers.
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Sep 4, 2014
I am having problems connecting an external monitor, Dell 2709W, to my Elitebook 820 G1.
I have an Intel HD 4400 graphics solution. The monitor says:
Out of range signal
Cannot display this video mode
change computer display input to 1920 x 1200 @ 60Hz.
I use a Display Port cable for the connection.
My OS is Win 8.1 64bit
I have used the HP support assistant to update all hardware drivers...
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Aug 18, 2009
Is there a huge difference between the mobile cards, Radeon X300 and Radeon 9700? Which is the better performer for games and graphics heavy apps?
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Jun 28, 2014
I have a HP pavillion A10-5750M
Model- 15-e084ca(windows 7 ultimate)
I recently changed my window from 8 to 7 ultimate and i noticed my grahics adapter has changed from AMD radeon 8650G to standard VGA graphics adapter. Why is that and how do i change it?
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