Acer :: Laptop Death- GEMSTONE 4920G (UK)
Aug 27, 2009
my laptop has just died. I purchased the product just under 1 year ago and it came with a 1 year warranty.
I have an ACER 4920g 2Ghz (T7300), 2Gb RAM, 256Mb Graphics, Vista Home Premium.
Fortunately I store very little on the laptop so this is not a data retrieval exercise!
I was sat surfing the net tonight, and pop!, the whole unit went dead. I was running it from the mains at the time and there were no performance symptoms that suggested it might be on its way out.
The battery pack has a green light on it which flashes when it is connected to the laptop now, but is solid when I unplug it from the laptop. the light used to be solid all the time. Is this flashing an error code?
When the power pack is plugged into the laptop, the blue power light on the laptop does not light up. pressing the power button does nothing, the fans do not kick into action, absolutely nothing.
The laptop has no signs of life whatsoever - at the time it went pop, it just powered down within 1 second, like a power failure. it did have a charge in it.
The fact that it had charge in it and it was connected to the mains is making me think there has been some kind of internal failure - a processor failing? or motherbaord failing? or the connection between the motherboard and the power button?
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May 16, 2008
I have ordered an Acer Gemstone Blue 6920g which is due to be delivered next week sometime.
I was wondering if anyone else already owns one of the gemstone blue laptops and has tried a laptop bag or case out for it.
The gemstone blue laptops come in a 16 inch and 18.4 inch screen size and have an aspect ratio of 16:9 instead of 16:10.
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Oct 22, 2008
I am using Aspire 4920G, but i was not able to find any driver soft ware for my laptop when i changed the Original Vista i had to Windows Xp. I need to get Drivers such as ATI RADEON HD 2400 XT, my soundcard driver, WEbcam , WIreless internet, Core 2 Duo Processor T7300, and other drivers for my laptop.
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Oct 13, 2008
how to upgrade memory on Acer Aspire 4920G. At present have one 3GB unit installed. Any information and instructions on how to upgrade would be very much appreciated. Also will I notice a big increase in performance if i upgrade.
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Feb 12, 2009
This problem suddenly appeared after a crash on my Laptop (after playing Bf2142)
I restarted laptop (M1710) and when Windows XP is loading there are green vertical lines on the screen. Even more worringly the screen after the windows logo (login screen) is completely white but with some black sortof distortion.
This looks to me like my graphics card is going **** up? (7900GTX Go)
I get the same problem if i switch to integrated graphics (from setup).....
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Oct 20, 2008
Well I just Bought the last saturday an acer gemstone blue 6920. The model with the intel gma x3100 and it came with Windows Vista Premium. The first thing that i did was to install the newest drivers of vga..i downloaded them from the intel website but the results were ugly..
I decided to downgrade the OS to Windows XP Pro...And I did it i have to put my HD on IDE MODE from the bios and install without a problem..
I downloaed the xp drivers...
After this i played fifa 09 but in two time the game crashes and when i closed the game with ALT+F4 i saw the next message:
THE SCREEN DRIVER IGXPRD2 STOP WORKING etc etc and the screen went like if I doesnt have any driver so i have to restart
Searching via google I found that there is an old driver(6.14.10.4859) that makes the performance on gaming a little better...well i found the driver and installed.
The results? Yeah it was true the fps in games were a little better but when it seems to be all normal THEN THE GAME CRASHES AND BSOD!
Yeah Blue screen of death so i have to restart...only have been happenned two times and the gameplay is much better than with the latest drivers but i need to do something with that BSOD...It doesn't appear much but its a problem.....
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Mar 23, 2010
I experience stutter and frame rate drop after about 40 minutes of gaming. Something is triggering Nvidia Powermizer to slow down my GPU. After the GPU drops in performance it stays there unless I restart my computer. this is not related to cpu downclocking because i'm running throttlesop. more info in my sig.
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Jun 16, 2009
Are the new models by Acer, the 8935G and the 5935G, based on the Gemstone Blue design?
Because both look very different from the 6935G, 8930G etc.
Is that a new design and Acer hasn't announced it yet?
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Dec 5, 2008
i have a acer aspire 8920g that i got 3 months ago and i have vista 64bit installed in it.i want to change it to xp or even vista 32 because i do not like vista 64 but i think drivers will be an issue since this thing has a driver installed for everything.is there going to be a problem with the drivers?and if so can i find all the main drivers somewhere for it?
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Apr 11, 2009
From what i see from the Acer Aspire Gemstone official page. It would seem like all models in that series has 1020p display regardless of screen size from the specifications page.
However, I have two laptops in question right now.
First is my friend's 6935G which is featured in the official page and is said to have a Full HD display on its 16" screen. However, the maximum resolution available on my the laptop is only 1366x768. Furthermore, there is a sticker on the laptop indicating "Full 1020p HD display" and no, I did not get confused with it over the "Full 1020p HD Playback"
Secondly, is my own personal 6930Z which is essentially almost the same except the lack of the 9600GT, biometric fingerprint reader and blu-ray player found in the 6935G thus its low price. As seen from the website, the WHOLE series is supposed to have 1020p resolution display which mine is part of. However, my max display resolution capable is also the same as the 6935G although mine doesn't have the sticker that the 6935G has. I'm not complaining due to mine being a budget model but shouldn't the 6935G have the touted 1020p display?
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May 23, 2008
I am quite tempted to buy the AS8920-6048. This model is available in the USA now and comes with 802.11a/b/g wlan. Due to my need to stream HDTV I'd like to have 802.11n. The AS8920-6671 comes with it and is almost double the price. So the question is can I get the AS8920-6048, replace the a/b/g mini-pcie card by the 4695AGN and be done with it? The latter has 3 antenna leads, while the former only 2 antenna leads. It boils down to whether acer uses the same anteannae setups for all the 8920s and just varies the card, or do they actually put in extra antenna in the as8920-6671?
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Nov 17, 2008
There's all little bits of white dust in the speaker panel and it won't come out if I try to vacuum it.
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Jul 29, 2009
The Definitive Guide to Acer Aspire Gemstone Blue Throttling Issues v2.0
Credit Due to DarkSilver, ATG, Sgogeta4, and Unclewebb
This thread is specifically designed to put an end to the multitude of threads about people asking why their Aspire 6920G, 6930G, 6935G, 8920G, or 8930G is experiencing lackluster performance in gaming.
What Causes It
We’re not 100% certain, but through a process of elimination, we believe there are two possible causes:
•That a sensor on the motherboard is going haywire, reading internal temperatures entirely wrong. As a result, the system’s BIOS believes the CPU’s temperature is reaching dangerous levels when it’s really well within operating limits, and causes a thermal throttle to be activated. This halves the CPU’s performance until the temperatures are returned to what the system perceives as safe levels.
•It could also be potentially linked to a ridiculously low setting in the BIOS and not the fault of a motherboard sensor – this was refuted by my travel to Acer’s Canadian headquarters, where a stock 6920G was shown to operate just fine, with no throttling whatsoever. That being said, given the large number of users affected, it's still a possibility.....................
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Aug 15, 2009
I have an Acer 6930ZG with a fresh install of windows 7 RC 32bit. I can play Call Of Duty 4, Counter Strike, Flatout 2 etc. with no problems! But when I try to open MapleStory a blue screen appears, and begin to make a physcial memory dump? . MapleStory is a 2D-game, and Call Of Duty requires much more.
I made a little research, and I found out that alot of people have the same problem, and they said it was caused by a conflict with a program or hardware drivers. I have tried to delete my NVIDIA driver, and install it again. No luck.
And yes, I have also tried to run MapleStory in compatibily mode
As I said: It's only in MapleStory I experience the problem, and I don't think it's ram-failure, since I have seen the same problem on a different computer, and I can play Call of Duty 4.
Here is the system log:
Problemsignatur:
Navn på problemhændelse:BlueScreen
OS-version:6.1.7100.2.0.0.256.1
Landestandard-id:1030.....................
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Mar 27, 2009
I have tried to install XP Home on my Acer 6920g but with no success.
I made an XP disk with the sata drivers via Nlite which was recognised, installed the OS but on first boot the laptop gives me the BSOD but as it is so quick I am unable to get any error code. The laptop will not boot on safe mode either which makes me think there is a physical (hardware) issue that doesn't like XP.
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Sep 2, 2014
I have a relatively new Aspire E1-522.  Was in the middle of watching Netflix when it conked out.  Now, when I turn the power on very little happens...the blue light comes on, the fan comes on and the screen backlight comes on...and then goes out...and then comes on again...etc.
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Basically, turning it on doesn't even get to the Acer logo. Cannot get into the BIOS by any means.  In my research this sounds exactly like the Aspire One black screen of death, although I haven't found references to it with respect to the E1.
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I think the BIOS is fried. How to re-flash it on the E1-522? I cannot boot windows, so I can't use the self-extracting EXE.  I need to be able to flash it from the bare bones hardware like the fix for the AA1 ....
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Jan 2, 2010
my Aspire 6920G.
So far got many issues with it like: a year-old battery death, CPU overheat during games, and driver issues with windows seven.
I am considering of buying a new laptop, the 5940G, which has these specs -
Display 15.6" (1366 x 768) / Intel Core i7-720QM (1.6 GHz) / RAM 4 GB / HDD 500 GB / ATI Mobility Radeon HD 4650 / Blu-ray / Wi-Fi / Buletooth / web-camera / Windows 7 Home Premium / 3 kg. $1939,00 (normal price as for Ukraine)
You can read a detailed review with pics over here [url]
What makes me think about this lap, is the Acer brand. So far i can say, that the batteries acer makes are crap, because the 6920G isn't the first laptop i experience problems with (especially the battery problem)
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Aug 13, 2013
I've Acer Aspire V5-431 with Intel Celeron 1007U @1.5Ghz with 4GB of RAM, but whenever I tried to install Windows 8, it's always came with Blue Screen of Dead and it's shows this error IRQL_NOT_LESS_OR_EQUAL.
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Mar 20, 2008
my Ferrari 4005 is 3 years old and time to upgrade, so I am glad this littel Gem is getting released very soon.What do you think of the specs?
Quote:
Gemstone Blue available in two models, the 8920 and 6920.
The 8920 features a 18.4", full 1080p resolution (1920 x 1080), 16:9 display for use with the notebook's
built-in Blu-Ray drive or other sources. The 6920 varies slightly, featuring a smaller, 16" display.
The 8920 features five integrated speakers and a CineBass booster for 5.1 surround output, while the
6920 features 2.1 output. But the Gemstone Blue isn't just for movie buffs, gamers will also enjoy the
Blue's up to 320GB hard drive capacity and Nvidia GeForce 9500M GS graphics card with 512MB of memory.
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Oct 30, 2014
I have an Aspire 5515 with the black screen of Death. It is running Windows Vista. When you boot up lights come on, fan and HD are on but  no screen. I was told to re-flash bios to fix it, so I downloaded Bios from the support site.
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Nov 12, 2014
One morning, laptop powers-on (Blue led on power button and on front bezel), no display, fans spin up and down, CD drive makes the usual seek sound. Attached external screen from my desktop, no display either, no POST!!. Removed HD, RAM, NIC, no change. No beeping what so ever, really looks like the notorious Acer BSOD i've read about. What I need is the EXACT name I should rename the BIOS file (JE70D118.ROM) to be able to use the Phoenix BIOS recovery function (FN+ESC+PWR) with the BIOS file on a USB key or SD card. Seems to be a national secret or something... Acer does not seem to have this documented anywhere.... including the actual BIOS recovery procedure....
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May 19, 2010
So I got my Dell XPS M1210 way back at the start of 2007. It served me faithfully up until last week when it died. Basically when I turn it on I can hear the hard drive spinning up and the power light comes on but nothing else, not even the hard drive access light. I'm pretty certain either the motherboard or CPU(or both) are fried. I can see that the CPU fan is not spinning when I turn the laptop on. I disassembled the laptop and gave it a good cleaning, something I probably should of done long ago. The exhaust hole for the CPU fan was nearly totally clogged with dust which is the reason why I think something is fried (Also the temps had been a lot higher than normal the last few weeks). Anyway some questions you guys might be able to help with:
- Should I bother replacing the motherboard or would it just make more sense financially to get a new netbook of some sort?
- Any other suggestions on what I can try to fix the problem?
- Is there anything of practical use I can salvage from my m1210 besides the hard drive?
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Nov 21, 2008
I've had the motherboard in my M1530 replaced 5 or 6 times now, and I just got it back from service where they told me it would get an "updated" or "new version" of motherboard that would not have these issues. My laptop has died on me without me changing out the heat paste, and its died when I did change out the heat paste. It's died overclocked, underclocked and at stock speed. It's been a video card issue every time. Frankly I am completely fed up and very frustrated with dell support and the level of quality of this product.
I really don't want to deal with this anymore, my laptop has been out of commission for a total of maybe a month's worth of days. I didn't pay 2000 dollars for something that breaks every other week. I'm glad they've been good about fixing it, but this is just too far. Does anyone have any idea on what I might say to dell if i wanted my money back or if I wanted to gat a different model of laptop from them as a replacement, because honestly this has cost me far too much time and effort to be worth it in any way.
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Sep 9, 2009
So this is the fifth time in this month my mac give me a screen of death. Something like this:
I just checked out the bottom, and it's freaking hot.
I have no idea. why this happened.
Do you think that I should come to apple store and ask for a replacement? Will they even give me one?
This thing happned either in SL (clean install) or Leopard.
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May 18, 2009
took my 1730 apart to blow out the dust and quiet a noisy vid card fan. Upon re-assembly, I used a long screw instead of a short when securing the monitor back to the body of the laptop.
That screw pierced a resistor and killed my video card... POOR design Dell + idiot move me= dead 1730. The short of it is, I need someone who has had their 1730 apart to tell me the value of the resistor R12, which is under the rubber flap below the left lid support screw.
(UPDATE) I purchased a new card..I know, I know, but I had to as I had projects that I needed access too. I would still like to fix this card though.
The R12 resistor is a micro resistor with "2A2" printed on top of it.. Anyone have any idea where I can get one of these? I thought at first it was 202 but under the magnifying glass I am pretty sure its "2A2".
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Apr 25, 2008
I'm running a NVIDIA GeForce Go 7900 GS in my E1705 and I've been having some problems with the nasty BSOD.
This is the error message I get:
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted
It only seems to happen when I'm playing WoW... and its getting really annoying. I had thought it was an overheating problem before, but I've been able to keep my GPU temp under control pretty well lately.
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Jul 28, 2009
Yesterday while I was on my XPS 1530 laptop, the colors on the screen turned all screwy and then it crashed to blue screen. Odd...
It happened about 5 more times until when I tried to turn on my computer, the backlight on the screen would go on, but the screen itself would remain black.
I can actually hear it booting up normally, it even makes the window log-in noise, but there is simply no image on the screen at all. I even hooked up my external monitor to my laptop, but absolutely nothing comes up on it.
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Jan 25, 2008
I've been getting the occasional BSOD on my 1705 with the 7900 GS. Is there any fix for this? I saw the one for the 7950 GTX but I don't know if that works the same as the 7900 GS.
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Oct 8, 2007
I've had my 7900 overclocked since the gtx/gsx bios thing came out a year or so ago. The other day the laptop's screen was frozen and it was locked up. Rebooted and had vertical green lines on the screen during bootup and black screen at startup.. had to reboot into safemode where things worked.. uninstalled the driver and it rebooted back into vista just fine. Installed a new driver and things seemed fine.. green lines were gone and windows worked.. the next day I rebooted and green lines are back... and things not working again.
I would like to reset the bios back to the original 7900gs at the stock speeds and voltage.. but I can't find the original bios.. and when I try to load any other 7900gs bios's I get a "bios mismatch" error.. with nvflash.
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Jan 3, 2009
I have wiped my hard drive and want to install windows xp sp3. I burned this dvd from an image and I'm getting some type of stop error with a blue screen of death. This happens on the Sony Z and also on other laptops that I have tried
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