Dell Alienware M14x R1 :: IO Operation Retries

Mar 5, 2013

I have an Alienware M14x R1, which I recently added a Samsung 840 SSD hard drive to. I have kept the original 750GB hard drive in the laptop aswell.

I have installed Windows 8 and the laptop boots and seems to work fine. When I access anything off of the second hard drive (the original drive) the laptop slows right down, occasionally freezing. I check the Event Viewer and there are warnings appearing about every 30 seconds, here are some examples:

The IO operation at logical block address 744a158 for Disk 1 was retried.
The IO operation at logical block address 73bb0a8 for Disk 1 was retried.
The IO operation at logical block address 7291ab8 for Disk 1 was retried.

I updated the driver on the laptop to see if that would fix the problem. After installing all the drivers I found my laptop would no longer boot. I would see the WIndows loading screen (with the spinning progress indicator) and it would continue to seem like it was loading for over an hour. I then powered down the laptop, and Window detected that it failed to boot. WIndows attempted to fix itself, but failed, and I was stuck with a laptop that could only attempt to boot then failed repairing itself.

I reformatted an started again. I was having the same slow access problems to the second hard drive and seeing exactly the same message in the Event Viewer. This time I installed the driver one at a time, rebooting after each. I found that when I installed the latest version of the 'Intel Rapid Storage Technology' driver, my computer failed to boot.

Am I supposed to be using a different version of the Rapid Storage Technology driver?

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