Dell :: Battery Care
Dec 25, 2009
I use the laptop with it plugged in 80% of the time and do my best to ensure the laptop is cool. I dont do any gaming on it, but do watch quite a few films (with it sitting on a basket so there is a good few inches underneath to prevent over heating.
After all of this i have lost 40% of my battery life, which i find horrendous. If this keeps up ill have to replace it 18months after buying my laptop. I intend to call Dell over this ASAp but in the meantime i want to know what i can do to preserve my battery life.
Should i leave the battery plugged in all the time, i do move the laptop round quite a bit, so having the battery there to save myself from shutting it down etc would is usefull to me.
I am carefull over the operating temperatures and i very rarely 'stress' the laptop. I could also count the number of times the battery has been left to drain
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Sep 28, 2009
I'm hoping to prolong the battery usage for my 6 cell for XPS 16 . Are there any tips I could use ?
1) Do I need to remove the battery once it's fully charged when I'm running on AC ? Some say leave it there, some say remove it, does it matter?
2) Also, can i not use my battery below 40% and recharging it back often as it will deter the battery life cycle ? meaning i should always keep it above 40%?
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Apr 16, 2010
It's been since the DV6000t that I looked at battery & notebook technology.
From then I believed to cyccle the battery a couple times and store it out of the machine @ around 60%.
Is it still so? Will just plain leaving it in the machine all the time plugged in shorten the life or effciency? Or have things progressed?
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Feb 7, 2009
I followed the instructions in the guide to condition the battery where I charged it up for fully drained it and charged it again and left it plugged in for the 5 hours, how often should I do this
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Jul 12, 2009
I opted for the 4 year complete care package and was curious if it covers a battery or not.
I would get out my paperwork but it's currently buried in boxes. I could, but is there another area online I could check?
I already tried to see it on the website under my service tag, but it just says the amount of days left on the warranty and not the actual warranty itself.
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Dec 19, 2009
Why does a lithium ion laptop battery degrade over time?
The reason is quite simple. The way a lithium ion battery works is by moving lithium ions and electrons from one electrode of the battery to the other. The electrons move trough your your laptop circuitry to power it, while the lithium ions move trough some fluid to balance the electrons movement. If the lithium ions can't move through the fluid then the electrons can't move through your computer either. The problem is that the fluid that allows the lithium ions to move from electrode to electrode degrade and dry over time. As it becomes more and more difficult for the lithium ions to move it also becomes more and more difficult for the battery to power your laptop.
What makes the fluid containing the lithium ions degrade?
The fluid containing the lithium ions will naturally degrade over time at room temperature, but there are several factors that will accelerate the degradation. The first one is heat: the hotter the laptop battery the faster the fluid gets dry. The second factor is charge cycles. When you recharge your laptop battery this generates significant heat in the battery and helps degrade the fluid. Leaving the battery constantly charged also has a negative effect on the life of the fluid.............
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Mar 8, 2010
I have sony VGN-NS190D. how do i set my laptop to charge up to 80% and stop charging the battery after it reaches 80% limit?
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Mar 15, 2009
I did a clean install a while back, I don't have recovery CD's
I want to use the battery care function, so I installed the utility, but all the options are greyed out. I tried installing the Sony shared library and the utility dll, but still nothing.
Can anyone tell me how to get it working or if it's even possible, or if there is some other way I can stop the battery charging when it reaches a certain level.
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Nov 18, 2009
I have searched for a full solution to this but there seems to be none at the moment.
Anyway, i have a sort of quick half-solution that i can share if your battery is stuck at below 100% and can live without the battery care program.
Apparently the setting is saved in the battery memory, if you want to change the battery charge setting, stick it in another Vaio that has the battery care program working
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Mar 21, 2009
I recently bought a used TZ190N/B (32 GB SSD, US model) and I finished the basic clean install and I'm trying to install the programs/drivers that I need.
Does the Battery Care function/feature come standard with the US versions of the TZ1xx series? It is not available for download on the sony esupport site and is not listed in the programs list on my self-made recovery discs. The only thing remotely similar is "Battery Checker" in Notebook Utilites package, but that only verifies if the battery being used is a genuine Sony battery.
I ran a search and found that Battery Care can be downloaded from the link in post #4 of this thread: for the people who want battery care function after a clean installation
But I figured that if the feature isn't offered on Recovery discs or the sony essuport site, then maybe it isn't meant to run on my specific TZ... Will it work on mine?
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May 8, 2009
I have a Sony FW285 with a clean install of Vista Ultimate done about 4 months ago.
I recently noticed that when I start up Vaio Control Center, Sony Battery Care and Power Management doesn't show up anymore. This is really bugging me since I have my battery set on 50% charge so I need a power outlet everywhere I go.
I've tried reinstalling Battery Care, Power Management and Vaio Control Center but like mentioned, Battery Care just refuses to show up in Vaio Control Center
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Aug 12, 2009
life of the battery on my new Vaio FW490. The battery on my previous laptop (an IBM Thinkpad circa 2004), was always connected to the laptop, and almost always plugged in. I rarely used the battery. After a couple of years, I noticed that the battery could barely hold a charge for more than 15 minutes.
Is it a good idea to regularly run the laptop off the battery? Is keeping the laptop plugged in for long periods of time OK? What should I do to ensure that my battery lasts.
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Dec 8, 2009
I have a VGN-CR590e, I recently upgraded to Windows 7 home premium 64 Bit (windows upgrade advisor said my laptop could support it), after some intial troubles with the drivers for camera and sd card slots (which now work), the battery wont charge beyond 50%, before the windows 7 upgrade I had the battery care function enabled to super care mode (50% charge), however with the OS upgrade the battery care function has disappeared and I cannot change the amount of charge for the battery,
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Feb 26, 2009
I am having a problem with my HP dv9000. Last week the hp total care advisor show poor battery. When I ran the hp test for it, it said to replace the battery and gave the warranty code. Anyways, I purchased a new battery and received it yesterday. As soon as the total care advisor came up again, it still said that it was a poor battery and needed to be replaced.
I thought that it may be a software issue with the hp total care advisor, so I ran a system restore back to factory defaults and reinstalled all of the updates, SP1, and it still shows the same thing. Is it possible that I got a bad replacement battery? The battery I was replacing was just 14 months old as well.
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Mar 25, 2009
The vaio power management and battery care icons are gone from Vaio control center. I have already desinstalled and re-installed Vaio ctrl ctr as well as pwr manag and all stays the same.
I had the battery care activated and now it does not charge over 80%.
Do you know how can I solve this without having to use the system full restore which is a real burden.
Is there a way to activate the power management, specifically the battery care function by any other means (eg: command line).
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Feb 3, 2009
if anybody else's battery care option on Vaio Z is not working anymore after updating the bios to R2165M3 version. Mine will keep charging my battery to 100% even when the battery care is set to 80%.
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Mar 22, 2009
VGM-CR13 got Battery Care Function in its preinstalled vista. and the battery care function can limit the charge level of battery in 50% or 80%, but its 32bit version, can not be used in 64bit vista. though it can be installed, but the choice is gray, not accessible yet.
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Sep 22, 2009
When I purchased my notebook I only bought the next business day warranty can you still buy the complete care warranty if you are within the 21/30 days of purchase?
I spoke with one person at Dell they said it had to be bought at the time of purchase?
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Apr 20, 2010
i have complete care but my 1420 is already 3 years old...is there anyway i can get dell to give me a new one or will they only fix the lid?
ive never talked to dell but maybe if im really nice they give me a new one and not just fix the lid?
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Dec 19, 2009
I've had a ton of problems with this one in the past, from a cracked case (still cracked) to a dvd drive that doesn't work (dell didn't do anything, I didn't stay on them,) to a bunch of other problems.
Any way to get them to just replace it? I've had it for ~2 years, with another year left on my warranty.
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Mar 11, 2009
I have been getting pissed with my Dell XPS M1530 a bunch lately because a good amount of things have been going wrong with it. I have mad multiple parts replaced.
I think that my hard drive is now going dead. And I can not get a non buggy trackpad for it. I have been getting so pissed ive been thinking of selling it and getting a Macbook.
I have a Complete Care warranty which means they will replace anything for free. do you guys think that if I complained enough, and tried to convince them enough, that they would replace my laptop in whole? I am guessing they probably wouldn't, since I have had it for almost a year, but it would be worth a try. The only thing is that they no longer offer the hi def lcd that I have in it.
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Dec 12, 2009
I have had my M1330 (yes the one with the NVIDIA 8400M chip) have had no major problems to date. However, two days ago I had some touchpad issues i.e. a sluggish, unresponsive touchpad so I decided to contact Dell. The experience was really good I go an agent by the name of Mr. Abdul Aleem who was really friendly and provided me with a form to transfer my ownership and then he fixed the issue.
Now earlier this year I contacted Dell about another machine and this wacko was telling me that since I bought the laptop at Best Buy I should go to Best Buy to deal with warranty issues despite the laptop having 1 year basic warranty from Dell.
So I was very pleased with the interaction with Mr. Aleem.
So this a thread to share your experiences with Dell's Customer Care.
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Jan 5, 2010
My laptop is screwed, dell's repaired it a bunch of times. How much damage has to be done to just get a new one?
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Aug 28, 2007
I used to have the ATI Radeon Pro 9800+ in it. The new 1520 has the integrated graphics. I know that sucks. I've requested consideration for a new graphics controller from Dell. If they don't give me one through support, how can I order the 256MB NVIDIAŽ GeForceŽ 8600M GT? I can't find a Dell part number or a listing of it on the website at all!
The 1520 has a Core 2 Duo T7300 processor (2.0 Ghz). My old machine had an Intel P4 3.2G processor. Will the new processor be as fast as my old one for games?
What's the best strategy to potentially get Dell to be sympathetic that I bought the laptop for a game machine, and the fact that an integrated graphics controller does bumpkiss for games?
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Aug 16, 2007
Is there a big advantage to getting the complete care warrenty over the standard warrenty.
Im not worried that I am going to spill something or drop my laptop so I dont think the complete care is worth it, but I wouldnt mind some feed back from people who have had first hand experience.
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Mar 29, 2009
I am looking to sell my XPS M1530. I was just wondering if any of you could tell me how the process of transferring the warranty goes. Step by step instructions would be nice.
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Mar 10, 2010
My laptop LCD has some scratches on it, nothing huge, but still annoying none the less and was caused from other people in my family using my laptop and not cleaning hands etc.
There is also what appears to be something stuck (like a piece of dust or dirt) because I can see it on the screen and then projected back on towards the actual LCD.
Will any of this be covered under my still active complete care warranty? Its an xps 1640.
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Sep 10, 2007
I recently had a terrible accident with my i9100 and sent it in for repair on 8/30. It has been over a week and I had to inquire what is going on with it. They told me it was unrepairable and wuold be replaced, however they cannot tell me with what.
The dell chat is so odd to me, my next step is calling in.
Has anyone else had the i9100 replaced with Complete Care? I hope I don't get the shaft as my i9100 was stacked to the guts when I got it back in mid-04, before the MR9800 came out.
p4 3.2
WUXGA
dvd-r
60gb 7200
ati 9700
ordered with 512 ram but had 1gb corsair xms waiting at home.
Can't really remember what else, I know all the hardware was top notch and skimped out on all the unneccessary garbage.
I think a comparable model is the 1720, but what processor is comparable/faster. I hope it's not a 1520 as that one is only SXGA. I hate arguing with Dell because it takes a long time to get the point across and to get any action.
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Jan 12, 2010
I just bought an m1710 on ebay and it has 2 months left in complete care warranty. I also did the tranfer ownership and its under my name now. Can I use the cc warranty if the laptop gets broken?
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Jul 25, 2007
my 9300's 7800GTX is going belly up; one problem - its not with me. It is with my fiance, and she is in another state.
To make it worse, this laptop is... modified. Basically, it has had the case completely replaced (XPS G2 keyboard top, Dell Precision LCD lid. To see what i mean, look here: [url].The CPU is also pin-modded, and of course, was BIOS modded to allow the 7800GTX (not my work however; bought it like that).
Now, i have complete care and Next Business Day Onsite. If i call Dell to have them fix the machine...
1) Will i run into a problem becuase its not with it's warrenty owner?
2) Will i run into a problem because its modded?
3) Would they even have the 7800GTX anymore to fix it?
I guess worse comes to worse, i will have my fiance wait a month (which sucks, becuase she really needs that computer), and resore the machine to original look (and maybe no pinmod; but given how hard it was to do........), and then ask for a full replacement if need be. But, i would like to explore other options first.
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