Dell :: E1705 Warranty Replacement
Feb 11, 2010I have just been notified that I will be receiving the following as a replacement for my E1705. Does anyone see any problems/ is this a good deal? ...
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Dell :: My E1705 CC Warranty
Aug 13, 2007I wrote earlier that I received a replacement for my old Inspiron 9100 a few days before the CC warranty ran out. When I received the system I registered it on support.dell.com under my account. There it said that my refurbished e1705 had 3 years of CC on it. shocked? yeah I was...glad that I didn't have to buy an extended warranty. Then the day that my old Inspiron 9100's warranty ran out so did the new e1705's. What should I do? Had I known that the new warranty would run dead for this reason I would had bought the extended warranty before hand
View 9 Replies View RelatedDell :: Should Buy Warranty And Replacement?
Apr 13, 2010I read lots of people getting replacements for their 2-4 yr old laptops with Dell warranty. I've been using my e1505 since June 2007 and just ordered 1558 last weekend, but with only 1-yr basic warranty.
Which warranties are those people using? Premium or Advanced? Which is comparable to "Complete Care"? Also, would it be cheaper to buy more expensive warranty at the checkout or buy extension once I receive the system?
Warranties cost only a few hundred dollars and people just seem to be getting amazing replacement laptops, like e1505 to SXPS 16.
Dell :: Replacement With New Warranty
Feb 23, 2009I have read a lot of posts which refer to faulty laptop replacement within the first 21 days of ownership. I am in the UK and recall that when I bought a Dell 20" monitor a few years back there was a limitation of 30 days for replacement with a new item.
Following that period, any replacement would be a re-furbished unit. During the 30 day period Dell sent me 3 replacement monitors before I got one with acceptable backlight bleed. They kept sending them without picking up the previous ones. Eventually they arranged a time to collect all the less than perfect monitors.
Can someone post a link to this policy of replacement with new for the first 21 or 30 days only? I have read the Customer Master Service Agreement, the Basic Hardware Support and the XPS NBD Warranty, but I can still find no reference to this policy.
Dell :: E1705 Replacement Is On The Way But What Is It?
Dec 19, 2009Well my E1705 was sent in for warranty, and Dell informed me a few weeks ago I would be recieving a replacement system instead of them fixing mine. I guess they were out of stock of parts needed to fix my trusty E1705....
View 15 Replies View RelatedDell :: Warranty Replacement: E1505
Mar 30, 2010Well my E1505 was a great laptop, but after 3.75 years it started having problems, dell tried to replace parts multiple times, but some of the parts were bad out of the box,
in the end it was like 3.5 months, 5 or 6 in home service calls, couple of dozen phone calls and the laptop was still not quite right. So after getting off the phone with them the last time, they had asked about sending the laptop into their repair depot or if they couldn't repair it the possibility of a replacement system
However, yesterday in the mail i got a refurbished:
Dell XPS Studio 16 - i7/8GB ram/Radeon 4670-1GB/320GB hd/DVDRW/WiFi-N/9-cell/LED LCD 1600x900/WIN7 Ultimate/+ all the other XPS goodies, blacklight keyboard, HDMI, 10/100/1000 ethernet, e-SATA port, 2.0MP webcam .....
Dell :: Does Warranty Cover Replacement And Service?
Mar 6, 2010One of the rubber grips on the palm rest of my Studio XPS 13 has fallen off, so Dell is sending a service technician to replace the entire palm rest assembly.
Does the warranty cover both replacement and service charges? Am I expected to pay anything?
Dell :: XPS M1530 Replacement Screws, Warranty Etc
Oct 18, 2009If the case is (insignificantly) dented, do they refuse warranty?
Does opening the laptop and changing thermal paste void the warranty? Can they see if I have opened the case or not?
If so, where can I get _genuine_ screws for my XPS M1530 laptop? I'm thinking about the screws which holds down the CPU/GPU/Motherboard plate (2 different types), and the ones that holds down the CPU cooler. Ebay is OK, but it must have international shipping.
Dell :: Can You Buy A Squaretrade Warranty On A Replacement Laptop?
May 11, 2010Like if your laptop is replaced through complete care you know an order number shows up for a while in your account can you just take that and submit it to squaretrade to get a warranty from them?
View 4 Replies View RelatedDell :: E1705 Complete Replacement Suggestion
Aug 30, 2009Inspiron e1705
YONAH, T2500 2.0
Bluetooth, 355
wifi
90W extended battery
Dvd+/-rw, 8X, Sony Sullivan
Liquid Crystal Display, 17, WU Video Elec. Stds. Assoc., GlareWide Viewing Angle, LG PHILIPS LCD..., V2
nvida 7900 gs
80gb 5400
Nothing amazing by any means but my concern with the replacement is getting an equal or better graphics cards. Now I may be wrong but from my understanding the TI Mobility Radeon HD 3650 in the studio 17 is a slight downgrade from the 7900gs
Dell :: E1705 Replacement For Water Damage
Aug 19, 2009Hi this is my first post and I just had a question about a replacement for my e1705 through complete care. I left my laptop outside and it poured and I completely forgot about it.
I haven't talked to dell yet but I'll definitely be covered if I have complete care correct? Also I've been reading that sometimes you don't get the same laptop back and you get a replacement.
What are the chances that I'd get another e1705 since I have accessories for it already that I like (bluetooth adapter that I'm hoping isn't ruined and an extra battery) or would I get a newer laptop since the e1705 has been discontinued? Also how long am I going to be without a laptop? I did a search but I wanted some answers for my specific case.
Dell :: Where To Get Video Card Replacement For E1705
Apr 29, 2009Anyone know a place to get cheap video card replacements for the E1705. My 7900 just went bye bye. Ebay is trying to charge 300 which is way to much for how much I want to spend.
View 3 Replies View RelatedDell :: E1705 Video Card Replacement Adventure
Apr 11, 2009So, not too long ago the 7800 Geforce Go in my e1705 inspiron started giving me weird visual artifacts (I determined the problem was the video card because I found forum threads with other people who have had this problem).
So I did what was suggested in these threads and bought a stripped card from eBay. I got a x1400 ATI mobility card from some seller in Hong Kong. Last night I did the arduous procedure of swapping out the old card for the new, and booted it up and got into Ubuntu Linux (I dual boot Linux and Windows) and it looked better than it ever had.
Today I made the discovery that all was not well on my computer. It seems that certain colors do not display correctly anymore, regardless of drivers or OS or video settings
Dell :: 25 Days Warranty On Refurbrished Replacement SXPS 1645 What To Do?
Apr 11, 2010Long story short, i got a replacement refurbished SXPS 1645 system for a E1505 (problems with the E1505 started 12/09/09, after replacing tons of parts problems persisted as of 03/15/10 they approved a dispatch for replacement system), shipped 03/26/10, received 03/29/10(?) 111 days later I had a working computer again, needless to say i am very happy with the replacement! (Maybe i spoke too soon now 05/05)
(attached are a few comparison shots to a Gateway LT-2005u 10" netbook...my cheap temporary computer I bought in Dec. to use until Dell got everything fixed)
After starting to read the forums here I am concerned about the longevity of the computer, don't get me wrong, i love the computer...its an awesome replacement But i've already started to notice some issues/problems with the refurb I got...Ok the title is answered, i bought Dell's expensive warranty extension 2 years/$500....
Dell :: 9400 / E1705 Mobo Replacement With Onboard Video
Nov 30, 2009My 7950GTX failed and all replacement cards I've seen on Ebay, from the X1400, 7900GS or better are overpriced.
Since I won't be gaming with my laptop anymore, I was thinking of replacing my motherboard with the one with integrated onboard video, which is more cost effective.
Do you know if it fits, meaning will my current LCD connector fits this motherboard ? Should I expect a bad surprise?
Dell :: Square Trade Warranty Or Warranty?
May 16, 2009I just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.
I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?
Dell :: Warranty
Jan 4, 2009I have a Dell XPS1330 and have a problem with it and I dont know if my laptop is still under warranty.
I searched on Dell's website with my service tag and the only thing I found was that I have a "Rapid Response Depot"? What does it mean? Does it mean that I can send my laptop to Dell to be repaired?
Dell :: What Warranty For Studio 16 XPS
Mar 10, 2010my question is, what's the best value with these warranties? I know I should probably be protected, but should I assume that after 1 year I'd be in the clear anyway? Also, I think the 1645 doesn't come with 2 year warranties (for some reason) so those would be out of the question.
View 10 Replies View RelatedDell :: Transferred The Warranty
Nov 12, 2009The reseller transferred the warranty and this was evident by tech support provided in the first few months of ownership. I recently contacted Dell due to my Nvidia Geforce 8800M graphics card not being disabled by Windows. I assume I have a physical problem with my card..
Dell now says I do not have a warranty, that it was never transferred. I pointed out the early tech support and the fact that I know for a fact the warranty was transferred by the reseller. Dell tells me to recontact the reseller and again have the warranty transferred. The reseller is out of business..
Am I up a creek without a paddle or is Dell sandbagging due to the onslaught of video problems with XPS M1730's..
Dell :: Warranty Extension
May 28, 2010To keep is short I was trying to extend the warrant for my xps m1530.The online systems doesn’t seem to be working after hitting purchase options the page just keeps reloading with Firefox or IE so it’s off to the phone.
My first call I get a quote of $169 for a 1 year or $255 plus a $50 rebate for 2 years. Can you imagine I get disconnected? I call back now I get a quote of $179 for a one year and $254 with no rebate available for 2 years. I ask to speak to a supervisor and of course get disconnect again.
Now I try the chat system here is what I got from them.
05/27/2010 02:33:26PMAgent (E&A_RR_Rep_Rick): "for one year, it would be $279, and for two years it's $418.69"
05/27/2010 02:33:48PMAgent (E&A_RR_Rep_Rick): "i could offer a $75 giftcard on either one, but that's the only price i have"
While I’m chatting a supervisor calls me and we agree on a deal for $254 for 2 years. I didn’t have a credit card with me so said she would call me at 1pm to make the purchase. She calls gets all the information goes off to process it. Comes back no saying it would be $279 for 1 and $418 for 2 with no gift card available.
I asked to speak to her supervisor and of course disconnected again if you can imagine that. Well thanks for letting me vent.Dell has just lost a long time customer.
Dell :: Latitude OS And Warranty
Apr 6, 2009Going to purchase an E6500 and am wondering which OS to go with. This laptop will need to play well with the other machines on our home intranet in terms of file/printer sharing and such. Two of these machines have vista home and two with xp home.
The options are:
vista home basic - included in price
vista business - +$50
1. What are main differences between vista home and vista business?
2. Are both the vista home and vista business 64 bit? If not, how important is the whole 32 bit, 64 bit deal?
In addition, some clarification on the warranty options would be appreciated. I did read the description but am still a little confused.
The options are:
3 year limited + 3 year mail in - included in price
So this means 3 year warranty total, possibly no understandable English speaking phone support, and you must mail in the machine for repair .....
Dell :: Need Warranty With An M4400?
Mar 8, 2009I'm about to purchase an M4400 as a mobile editing station but I've only got one reservation. Basically, I can buy one with a dell 3 year warranty or I can buy a better speced one for 20% less that doesn't have a warranty as it's from a liquidation of assets sale.
Now, I'm pretty handy with computers/laptop and in the past I've taken apart laptops to replace CPU's, motherboards, hard drives, etc. so I'm fairly comfortable with fixing things when they go wrong. But my question is whether I should expect things to go wrong. I'm especially concerned about the screen and the occurrence of dead pixels. Is this commonplace and how many dead pixels does it take for dell to accept a returns anyway?
At home I have a Dell 2407WFP-HC and I've never had any problems with it. I built my desktop computer myself and I'm not concerned with parts of it going wrong as it's easy to find replacement parts, but the same can't be said for laptops, and there is a significant cost differential!
So, is it worth paying a 25% premium to have the dell warranty? I'm a frugal man, and a penny saved is always a good thing in my book, but not at the expense of having to shell out in 6 months when something goes wrong .....
Dell :: XPS 1730 Warranty
Mar 31, 2009I have a 4 year warranty on my 1730, I was considering getting a x9000 processor and installing it myself. Would this void my warranty at all?
View 4 Replies View RelatedDell :: 1705 Warranty
Aug 14, 2009I have a Dell Inspiron e1705 with the following specs:
Dual Core 1.86
2GB RAM
120GB HD
WUXGA
ATI x1400
The warranty is getting ready to end in a few days so I called Dell to see how much it would be to extend it. They gave me a quote of $169 for one year or $255 for two years (complete care would be additional).
Dell :: Warranty Concern
Dec 29, 2009Well, let me start off by saying that I received by M1530 at the beginning of this year as an exchange for a Vostro 1500 I had a bunch of little issues with.
To be honest, there was nothing truly wrong with the Vostro 1500, but I'm a sly-talking-Computer-Science-major that was sick of dell support giving me the run-around dozens of times, so I bullied them and got a $1400 system to replace my original $800 purchase
Now the dreaded heat issues related to the 8600m gt are starting to rear their ugly heads. Dell covers this issue a year past the regular warranty, so I have until February or something for the card to die or warrant a replacement.
So my issue is that I originally did not want to deal with dell support so I went ahead and put some AS-5 on the GPU and CPU. Previously I was experiences system shut down during heavy gaming.
The AS-5 only lowered the temperature a couple of degrees average (celsius) and it's been over 200 hours for the curing ......
Dell :: XPS M170 GPU Warranty
Sep 18, 2008I am guessing my GPU crapped out on me because when I install video drivers and reboot the system it won't boot into Windows without safe mode. Anyways, is it possible to get a replacement GPU without a warranty? Anything I can talk to about Dell Customer Service about? I'm broke and I just got the laptop.
View 15 Replies View RelatedDell :: Claiming On A Warranty
Jun 30, 2009I need to claim on my warranty for my Dell inspiron 1525 (I'm in the UK). I've heard ppl say though that the refurbished laptop they receive can be pretty bad sometimes and in much worse condition then the ones they return.
View 10 Replies View RelatedDell :: CompleteCare Warranty
May 30, 2010I paid extra for 3 years of completecare when I bought my SXPS16. Recently, I found a number of scratches on the inside of the screen and called them up hoping for a replacement screen. They told me that I'd have to send it in. Do I really not have the onsite? I wouldn't have paid extra for the warranty had I known that they wouldn't send a tech if problems arose.
View 10 Replies View RelatedDell :: International Warranty
Dec 22, 2008Has anyone ever used DELL warranty in another country than the one that their systems were bought?
View 10 Replies View RelatedDell :: Do I Need To Extend My Warranty?
Feb 27, 2009My HDD is defective, so i send my laptop to Dell support.
I also told them that my screen have grainy issue, so they might check it and hopefully they will do something about that (but not big issue though)
My 1year basic warranty will expire this June 2009, do i need to extend it more for 1 or 2years because of what happen to my HDD? I'm thinking of keeping this laptop until 2012