I tried calling their support number yesterday evening and after a 45 minute wait, I realized I have better things to do on a Saturday.
Today I waited 90 minutes on Dell Chat before someone showed up, then promptly disappeared
I've noticed the improvements are relevant but not as big as I expected, I think with normal HD the RAID0 performance will be much better than a single HD drive, any experience using SSD in RAID0 configuration
View 7 Replies View RelatedJust received my new xps 15 touch 9530 and have been using it for about a week. Â I was starting up the laptop and plugged it in during the startup sequence because it was very low on battery. Â Ever since this the laptop will not reach its full brightness. Â When i use the function keys to adjust it the bottom half of the brightness bar does nothing meaning the max value is not reached. Â This also happens under power and control panel brightness options.
View 2 Replies View RelatedI'm playing a lot of movies online from netflex and others and I keep playing with the fan speeds and was wondering what's the safe temp to stay at I'd like to get a notebook cooler but I'm using one of those notebook rolling tables so theirs no room for one unless they have some kind of fans I could hook on top and have them cool the keyboard down,
I think pushing this to a max i'm going to dry out the heat sink paste in a few months or less, any thoughts on this !
do they sell USB fans for the top of the screen that I could point down to the keyboard?
I hear people talking about this great laptop, but it seems to be smoke and mirrors.
Anyone know if and when this laptop will reach the USA?
I have a ThinkPad Edge 11
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It came pre installed with synaptics 15.0.24.0 and windows 7
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When i move a window partially out of the screen, and i move the mouse on the edge the window is, it automatically moves the window back to the screen. Iwant to stop this.
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aero snap is disabled.
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this don't happen in safe mode, so is definitely some third party application?
It has been 4 months since i bought this laptop.. Recently my laptop has started overheating.. Whatever game I play, the GPU temperature will reach 90C very quickly..
View 4 Replies View RelatedIf you order through dells EPP program do you get better customer service than standard customer service?
View 6 Replies View RelatedI recently bought an OEM Vista Home Premium 64-bit and installed is yesterday. I chatted to a Dell tech support guy today and he essentially said that I wasted my money on the 64-bit OS as Dell laptops do not support 64-bit Operating systems. He said this was due to the fact that my processor (see above) was a 32bit processor. I however came accross this intel site;[url] whci i believe to be my processor that states it is a 64-bit processor.
Another thing; in the dell tech support application, my total memory is shown as 4GB, whilst my available memory is shown to be 2.6GB. Does this mean that all 4GB is not being recognised/utilised? Or does it simply mean that 1.4GB of RAM is currently being used, with 2.6GB left for when I need it?
I got a free Intel P9600 and wondering if it will work in the xps m1730? before i take apart the system i would like to know if it will work.
View 5 Replies View RelatedI got a free Intel P9600 and wondering if it will work in the xps m1730? before i take apart the system i would like to know if it will work ...
View 6 Replies View RelatedIn 1Gb+2x2GB config ?
View 10 Replies View RelatedEarly last week my XPS M1330 started to blue screen and suffer screen pixelation issues on a frequently recurring basis.
Thanks to this forum I was soon able to deduce that my GPU was suffering from the well known GPU over-heating issue.
I called Dell XPS premium support on Wednesday afternoon and got through to someone in India who was extremely curtious, spoke excellent english and was obviously technically savy.
Do the Studio XPS machines get the customer support that the standard XPS machines do? That is, the American customer/tech support rather than the outsourced one?
View 10 Replies View RelatedI rely heavily on SDHC cards and use the built in card reader heavily in my Studio 1537.
I just bought a new Studio XPS 16 and it won't read my SDHC cards. I chatted with Dell last night and they took control of my system remotely.. They couldn't fix it, and finally said "The Studio XPS 16 does not support SDHC, you'll have to use regular SD"
I just find this hard to believe on a new, so called "State of the art system"
I also have a Studio 15 (1537) and SDHC works perfectly.
After fighting with several "Techs" and their "Supervisors" I returned the system and bought another..... AND, what do you know... I was right....It does support SDHC!!
I need to tell anyone and everyone before you buy any Dell and there so called WARRENTY.
this is an accually forem post and Dell's reply to me.. I'ts Unbelievable........................................
I was thinking of replacing my cpu with an Core i7 if possible? has anyone tried it out yet?
View 3 Replies View RelatedI'm thinking about upgrading to Core i7 for my laptop (Studio 1555, since I run games and stuff on it, and don't have enough resources to build my own PC.
I researched, but I always like asking to make sure... does the PM45 chipset support i7 processors? I usually know this stuff, but i* is pretty new, and I'm running behind.
I currently have a freshly undervolted Core 2 Duo 2.66Ghz (I forget the model number).
Dell is offering a pretty cool opportunity for customers and the general public to help us redesign the support website for home users.
Go to this Storm Session link if you have suggestions on what you would like to see.
I have a DELL XPS M1710. It has the T7200 Merom processor installed. I have here with me a X7900 Merom Processor. Will that fit into my laptop? Seems to be the same processor.
View 8 Replies View RelatedI'm thinking of buying a laptop which is quite powerful and can run Linux (most of my work is in Linux). I'm an engineering student and frequently need to use computationally intensive applications,
which are also graphically intensive. Following a post on another subforum (http://forum.notebookreview.com/show...6#post4548016), I was asked to confirm with Dell users here as to what their Linux experiences are.
I would appreciate inputs and suggestions about purchasing laptops from users of Dell laptops, especially the Latitide and Precision.
I understand that the appropriate subforum for this is different, but since this is now only a matter of deciding which Dell model to purchase
I was wondering in you could stick more than 4gb into the M1530 if you have a 64-bit OS installed (Vista or 7)? Mine is more than a year old, but I've noticed that you can now configure the M1530 with up to 8gb.
View 4 Replies View RelatedBios A10 for XPS M1730:
[url]
Fixes/Enhancements
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1. Added support for New Graphic card.
According to Markus Schütz, Dell Senior Press Reviews Manager, the M1730 will get a Geforce 9800M GT and 9800M GTX SLI Upgrade. German source:
[url]
i wanted to buy a refurbished e6400 from the outlet and wanted to know how does the dedicated graphics card on it run? the NVIDIA Quadro NVS 160M With PC-Card. also how is the customer service and do they charge a restocking fee for the business side and do they pay for the shipping back to them?
also how is the build quality of them? are they that great compared to a lenovo y530/550, cuz i like the design of the ideapads but there not as reliable as the thinkpads.
also does dell usually have like free shipping or discounts for the business outlet cuz i know they did for home.
and the Mobile Intel Graphics Media Accelerator 4500MHD With Express Card or like the ones WITH PC-CARD are they much different from the regular 4500mhd or x4500?
I am completely frustrated with Dell. I purchased my XPS M1330 in February, 2008. Thank God I also purchased a 3-year premium service contract. Since then I have had the motherboard replaced 4 times, the hard drive replaced once, the fan and heat sink system replaced, the keypad replaced, and the memory replaced.
I had to re-install my operating system and programs to get rid of a Blue Screen of Death, at Dell's insistence, when I knew and it was later substantiated that the motherboard was at fault, yet again. Needless to say, I had to exercise a lot of self-control after that. All that work and time invested and, PRESTO: Blue Screen of Death. So much for "it's a driver issue."
In my opinion, these laptops run way too hot and, as a result, kill components. Please don't get me wrong.
When it works it is a joy to own and use. But, if I take just the replacement motherboards (4) the replaced hard drive (1), the replaced keypad (1 or is it 2 now?), replaced memory (1), etc. and simply divide those 7 service calls by 24 months, it averages one major fix every three and a half months that I have owned the computer.
This is a far cry from the exceptional dependability of my old Inspiron 600M that never gave me one ounce of trouble in three years of very hard use.
received my inspiron 1420 ( already having issues and concerns) one of them, is, when i went into the dell support center, i clicked on the "about your system" section, and when i click on the Memory tab, it said that i had 3gb Total memory, but just 2.2gb of available memory. What does this mean? and where did the rest of my memory go?... i have a inspiron 1420, with 2.4ghz, 3gb ram, and nvidia8400...
View 10 Replies View RelatedI had a dell inspiron that was changed to a precision system and i tried going to the online tech support but they do not give tech support to precision systems which i kind of find annoying as my landline is my cell phone and going thru tech support during the day kills my minutes.
View 3 Replies View RelatedI'm looking at my new SXPS 16 and on the right side of the glossy lid it looks like they didn't finish glossing it or it jammed up.
Also when I run my hand over it it feels rough compared to the glossy rest of the lid. Also you can only see it at angles not looking straight down
Dell is offering a pretty cool opportunity for customers and the general public to help us redesign the support website for home users.
Go to this Storm Session link if you have suggestions on what you would like to see ...
I never thought I'd be writing this, but Dell (yes, Dell), is charging customers a monthly fee to have access to its United States-based customer service representatives.
The Washington Post reported on Thursday that the PC maker is charging customers with a Dell account $12.95 per month to have access to an American agent or $99 per year for customers who buy a new PC from the company.
Those who don't pay the sum will be contacting center agents in India or the Philippines. But before you start your bellyaching, Dell is sweetening the pot: wait times are guaranteed to be 2 or fewer minutes!
I think this only pertains to the Dell Home systems.
Correction: They will provide this option for all Dell Home computers including XPS. If your curious the option is under services and the "Your Tech Team" option.