I had a dell inspiron that was changed to a precision system and i tried going to the online tech support but they do not give tech support to precision systems which i kind of find annoying as my landline is my cell phone and going thru tech support during the day kills my minutes.
View 3 RepliesI'm looking at my new SXPS 16 and on the right side of the glossy lid it looks like they didn't finish glossing it or it jammed up.
Also when I run my hand over it it feels rough compared to the glossy rest of the lid. Also you can only see it at angles not looking straight down
This is a long story of various experiences ive had with dell tech support and dell technicians.
It all started when i was 3 years old, my mommy was out for dinner and i.... oh wait... wrong story lol.
okay so when i bought this xps m1530 i knew about all the GPU issues and i was OK with that,
becasue the m1530 is an amazing machine, but some months ago it started giving me green screens and high temperatures, so i figured i should talk to dell about it, and this is what happened .....
I have been trying to access the Dell Live Tech Support Chat for the past 3 days and have had no success. I keep getting a message saying that chat is closed or all reps are busy. Is everyone experiencing this problem?
View 10 Replies View RelatedI have been VERY happy with the tech support that I have received form HP. I had some problems with the speaker on my DV7t-2000, and the HP tech support has been very helpful. They originally told me (after a phone conversation/attempted fix) that they would be sending me a box to send the computer in for a fix. I just got off the phone with them, and they told me that they will be sending a new version with updated specifications, mainly a 2.26ghz quad core processor (up from a 2.4ghz dual core), and 500gb worth of hard drive space (up from 320gb). They will also be giving me a fingerprint scanner and a more powerful wireless card.
All in all, I have to say that they have been FANTASTIC. I have heard horror stories about HP, but they seem to be just fine.
I am scheduling an appointment to get the motherboard and trackpad of my XPS M1530 replaced.
I am having them do it at my work and my boss says its ok as long as they don't take to long. Who has had them do this before and how long did it take? I have heard times as low as 20 mins or as high as two hours.
I really hoping that it will only take like a half hour since I feel awkward doing this at work but i need it done.
I think the dell tech who was supposed to replace the heatsink also disabled 2 of my cores on my corei7 quad. On cpuz it is only showing up as 2 and same with on device manage
View 10 Replies View RelatedI've bought through ebay an envy 15 (1st gen), and the overheating issues began from first day. It shuts down frecuently, when playing most of them. Seller tells me to send it to HP, but I think they will have the PC for a long time, and they will return it in the same conditions. I have the posibility of send the pc back to the seller... What do you think about HP's assistant? Do you really think they could fix the overheating problem?
View 5 Replies View RelatedWhen I recieved my xps, my screen had a ton of dust/debris in between the plastic cover and the lcd.
I called dell and they set up a service call. Is taking off the screen a very involved process?
will my laptop still be the same once they put it back together? anything I should ask the tech to do to make sure he doesn't mess it up?
My AC Adapter port on my 11 month old VAIO FW came loose and it's not charging. Simultaneously I think my AC Adapter simply broke.
Sony is mailing me a new AC Adapter and is having a tech come to my house to fix the port. Anyone have experience with this
i've just received my repaired dv2310 back from HP due to a motherboard failure. everything is back to normal now.. boots fine, although GPU temp still a little on the hot side. its at 81C now and the only thing i'm doing is typing this message. CPU temp around 55-60C light load. (Turion 64x2 1.6ghz)
but one major issue.. the HP tech SCRATCHED MY SCREEN! theres several nicks on the upper left portion.. its very obvious when i am looking a blank white page..
should i call HP and complain? would there be a case? I did take some pics of the laptop and screen before I shipped it just to prepare for situations like these. so anyone's screens got scratched up and went after HP for a replacement?
since I live in Canada and all and we only have the crap 1st Generation HP Envy 15's... if I were to buy a 2nd Generation one through Ebay.CA (The canadian site, yes they have them on there)....
Would the warranty or any tech support be void because I did not buy it through a valid seller? Or does the tech support just go by the Serial # on the bottom of the laptop?
Only reason I ask is because the last thing I want to do is buy a $2000 machine, in a country that doesn't have them yet, and find myself having problems 2 months in and not be able to do anything about it.
Anyone know?
Or if there is another way I can get a 2nd Gen HP Envy 15 to myself in Canada, without having to go to the border and all that junk, incase I do have problems and need to send it back ever?
i have acer 8930g 644g32mn and was wondering if its fully HD. it says 1080playbak 16:9 cinematic or somat. i checked my screeen resolution and its 1680 x 945 so that means its not fully HD?
secondly i upgraded to windows 7 vie acer upgrade kit, not am having problems, when i swith my laptop off it wont shut off properly i see a blue screen for a few seconds and then it suddenly goes off, when i turn it on then i get a message like start windows normaly which appears if u just shut it off via the button. i think mavcafee is causing it, when i did a full scan it quarantined some files after that the laptop is actin a lil funny, this doesnt mean is macafee, i got malwarebytes and that did the same in fact iit messed it up completely than god i could do system recovery lol the laptop wudnt turn on.
and lastly how come acer empowering technology doesnt work any more i downloaded on it just crashes i dont think itrs compatible with win 7,
I've heard there are benefits such as prices/extras from calling your order in and just wondered some things people got. Also how do EPP/school discounts work over the phone.
View 10 Replies View RelatedIt's been 24 hours since I ordered a laptop at Dell and I still haven't received an order confirmation, is that normal? I did get the receipt that my order has been received, but no confirmation mail, when I log in to see the status, the system finds nothing.
Is this normal after 24 hours?
Dell have released a new Bios for the M1730. The notes say it adds support for a new GPU!
You may wish to delay pulling the trigger!
I am playing around with configuring a Dell Precision M6400 online and I'm confused about a couple of things. In the ad copy on the website it says that laptop can have up to 16GB of RAM, but when you try to configure the laptop on Dell's website it only shows up to 4GB. Also, I see no option for Vista 64-bit to take advantage of more RAM.
Do you have to call about these features, or am I just stupid and missing it on the website?
Also, I assume adding your own RAM is easy on these machines? Does it void the warranty? Because I assume the thing to do is buy it with the least amount of RAM and add your own aftermarket, correct?
Until last week this lappy had the old 80Gb HD and Win XP Pro SP3. I play several online games (Silkroad Online, Battlefield Europe, Steam games) and they all played great.
After 4yrs it had some major issue last week that I couldn't recover from, so I picked up a WD Blue 250GB HD and had Win 7 Home Premuim (bought 4 copies for all the PC's here)
After much driver searching, everything works awesome on it except my games. The keep doing a Pause - Pause - Pause. I have been digging into everything, all sorts of video drivers, etc and nothing has helped. Wonder if its something with the Dell 1350 or Broadcom 440x controller. I've looked for the latest drivers from all over but nothing has helped. Surfing, Videos, Office 2007 all work great. It never crashes.
Any ideas? I tend to think its something in the network part of it. Note, my much older and less powerful desktop is running Win 7 RC and has no issues with games. (I race in several rFactor Leagues)
Also the network here is very solid, a Buffalo 54G and all the laptops connect great, and like I said - no issues gaming with Win XP before.
Should I place the order for SXPS16 online or through a Dell agent ?
I had a chat with a agent today and asked, If he can give some discount on my online config ? He was ready to give discount of $50 on $1250 config and $75 on $1394 config ! Is it worth (means should I bargain more with him :-) ) and safe to place the order through the agent ?
Unfortunately till now there is no substantial discount offered from Dell for black Friday or holiday season
Looks like our hunches about what's inside the next MacBook Pros are panning out: AppleInsider hears that Apple's got new MacBook Pros running that can switch between integrated and discrete graphics automagically, which exactly describes Nvidia's Optimus dual graphics tech.
If you remember, the unibody MacBooks from Oct. 2008 were the first to use Nvidia's GeForce 9400M, a combination chipset/integrated GPU that ridiculously outperformed Intel's own integrated graphics, and the Pro models at the time could switch between power-saving integrated and beefier discrete graphics, though it requires a logout.
Nvidia got cockblocked from making chipsets for Intel's latest-gen chips (read: Core i3, Core i5, Core i7), ruling out using Nvidia's better integrated graphics; Nvidia canned their chipset business entirely. So! Nvidia's Optimus tech works with Intel's crappier integrated graphics that are built onto the same die as the newer Core processors, but even more seamlessly than before—the computer automatically switches between Intel's power-sipping integrated and Nvidia's monster discrete graphics, depending on what you're doing. No logouts required.
In the demo we saw on a Windows machine, the automatic part of the tech has some drawbacks—namely, it's entirely dependent on software to tell your computer which graphics card to run. But Apple's obviously worked pretty closely with Nvidia on graphics before, so it seems logical they're doing so here, too. Though I don't expect we'll know until the new MacBooks finally arrive, whenever that happens (hopefully, soon).
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Is anyone else having problem by trying to purchase and extend your dell's existing warranty online?
When i goto view purchase options all i get is. It has been like this for the past few months.
Is there another way to purchase warranty online without needing to call reps up to extend warranty? thank you
We are having technical difficulties
Does anyone know how to get the backlit keyboard on xps16 when ordering online??
Because ive looked, but theres no option to add it.
I am having serious problems with my laptop when on lin slowing down and freezing up. i have had it to a coupe pc shops and the problem is worse now than before . Is there a way i can i can wipe and reload the operating system using say left alt and f10 keys from the ghost drive like i can on my acer laptop?
View 1 Replies View RelatedDell Inspiron 15 R (N5010) - OS got crashed. Need to reinstall online.
View 1 Replies View RelatedSince changing my password on my router, I can no longer get online with my Dell Inspiron 1520. All other computers and phones work on the wireless. Also, my internet provider saw that I no longer have the Microsoft TCP/IP Version 4 which I need to work with their internet.Â
View 1 Replies View RelatedWe downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
View 1 Replies View RelatedWhen I play online games or online movies it sounds like something running in the background. My puter just shuts off in the middle. What can it be?
View 2 Replies View RelatedMy XPS L702x recently slows down when i play video online or play game. My configuration is: i7 2630QM, GT555M, 6 GB.i played video online and played game ( Skyrim, COD, A.V.A online) smoothly. But for 2, 3 months ago, my laptop slows down and spikes very much. When i watch video online, the screen will freeze 3 to 8 seconds but the sound is still playing. And all games that have run smoothly before, now they lagged too much, for example in Skyrim, when i start a conversation with a NPC, the game will freezes 2,3 seconds, and in the combat it freezes everytime when there's a sound is played (i.e screams, sound of sword slashing, footstep).
I have Microsoft Security Ess, no Semantec, Kaspersky, Norton ... And i have re-installed the Win 7 ultimate, but nothing is fixed, i've updated all my drivers, BIOS, Graphic card, sound card, wifi.i can't do anything with my laptop now, even opening Google Chrome is not easy. I'm really stressed.My battery is broken, i use my laptop on AC adapter only, perhaps this is the cause but i don't think so. Because i have a HP Pavillion and the battery is out too, but the HP is not slowing down.
I am not very good with PCs although I have changed the Power supply to my PC in the past!I have a Dell XPS15 Laptop (Specs included at the bottom). Will adding memory or changing the Graphics card work at all? Can I add any memory at all to make it work faster?
Specifications: XPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4Threads, 3M cache), Genuine Windows® 7 Home Premium, 64bitXPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4 Threads, 3M cache)Memory 3072MB 1333MHz Dual Channel DDR3 SDRAM [1x2048 + 1x1024] Video Card 1GB NVIDIA® GeForce® GT 420M Graphics Card Hard Drive320GB (7,200rpm) Serial ATA Hard Drive Microsoft Operating System Genuine Windows® 7 Home Premium, 64bit Wireless Intel® Centrino® Wireless-N 1000 (EUR)Cable Primary Battery6-cell 56Whr Lithium Ion battery Processor Intel® Core™ i3-370M (2.4Ghz, 4Threads, 3M cache)15.6 HD WLED TL (1366x768) 720pPower Supply90W AC Adapter
3 days ago i tried to update my iPhone 5s iOS 7.1.1. During the process both iPhone and Laptop froze. I have since reset my phone to factory setting but I cannot sync it to my laptop because each time I plugged it to the laptop it freezes. Now it even freezes without the phone connected to it as soon I go online. Sometime I get a message that it is not responding due long running script.. The model of my laptop is HP570 and the operating system is window 7
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