Dell :: Problem Extending Warranty Online?
Sep 2, 2009
Is anyone else having problem by trying to purchase and extend your dell's existing warranty online?
When i goto view purchase options all i get is. It has been like this for the past few months.
Is there another way to purchase warranty online without needing to call reps up to extend warranty? thank you
We are having technical difficulties
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Dec 29, 2008
i purchased my original system in 2005, and when i go to the warranty extension page, it allows me to extend my warranty from 2009 to 2013... but the rep on the phone says it wont process.... but it still accepts my credit card if i were to put it in... and it allows me to pay for it... i havent yet paid for it.. but is the rep right? can i not extend the warranty til 2013?
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Jun 29, 2009
Does the Amex Buyer's Assurance Plan cover dell complete care?
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Jan 23, 2008
Just got an email from Dell stating that my service contract will expire in 30 days.
How much would this be to renew, and how long does it renew it for? Also, if I wanted to add accidental coverage, how much additional would that be? Do they replace the laptop if its dropped, broken, yet still functional?
I would call Dell, but I'm at work and wouldn't be able to contact them until tomorrow evening if I'm lucky.
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Oct 3, 2008
My new XPS laptop is just a few days old and I'd like not to kill it prematurely. What is current consensus on best practice to extend useful life? Shut it down after session completed (i.e., in AM when leaving for work) or leave in standby "sleep" mode? I leave my employers Dell Latitude computer powered up in a docking station during the week but power it down for the weekend. With current electronic semiconductor technology, is there a negative aspect on longevity (inrush current, for example) by daily shutting down and powering up?
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Feb 4, 2010
this laptop fixer i had met extended my D: (HP RECOVERY) drive by a lot and i shrank it 10 gb. now the 10 gb of unallocated space is located beside D: to the right problem is C: is to the left of D: which means i can not extend C: to gain those 10 gb because D: is in the way...
my physical drive is as follows
SYSTEM, C:, D:, unallocated space (10gb), and HP TOOLS
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May 16, 2009
I just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.
I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?
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Jun 7, 2009
I've heard there are benefits such as prices/extras from calling your order in and just wondered some things people got. Also how do EPP/school discounts work over the phone.
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Jan 19, 2010
It's been 24 hours since I ordered a laptop at Dell and I still haven't received an order confirmation, is that normal? I did get the receipt that my order has been received, but no confirmation mail, when I log in to see the status, the system finds nothing.
Is this normal after 24 hours?
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Jan 22, 2009
Dell have released a new Bios for the M1730. The notes say it adds support for a new GPU!
You may wish to delay pulling the trigger!
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Dec 30, 2008
I am playing around with configuring a Dell Precision M6400 online and I'm confused about a couple of things. In the ad copy on the website it says that laptop can have up to 16GB of RAM, but when you try to configure the laptop on Dell's website it only shows up to 4GB. Also, I see no option for Vista 64-bit to take advantage of more RAM.
Do you have to call about these features, or am I just stupid and missing it on the website?
Also, I assume adding your own RAM is easy on these machines? Does it void the warranty? Because I assume the thing to do is buy it with the least amount of RAM and add your own aftermarket, correct?
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Oct 30, 2009
I had a dell inspiron that was changed to a precision system and i tried going to the online tech support but they do not give tech support to precision systems which i kind of find annoying as my landline is my cell phone and going thru tech support during the day kills my minutes.
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Dec 9, 2009
Until last week this lappy had the old 80Gb HD and Win XP Pro SP3. I play several online games (Silkroad Online, Battlefield Europe, Steam games) and they all played great.
After 4yrs it had some major issue last week that I couldn't recover from, so I picked up a WD Blue 250GB HD and had Win 7 Home Premuim (bought 4 copies for all the PC's here)
After much driver searching, everything works awesome on it except my games. The keep doing a Pause - Pause - Pause. I have been digging into everything, all sorts of video drivers, etc and nothing has helped. Wonder if its something with the Dell 1350 or Broadcom 440x controller. I've looked for the latest drivers from all over but nothing has helped. Surfing, Videos, Office 2007 all work great. It never crashes.
Any ideas? I tend to think its something in the network part of it. Note, my much older and less powerful desktop is running Win 7 RC and has no issues with games. (I race in several rFactor Leagues)
Also the network here is very solid, a Buffalo 54G and all the laptops connect great, and like I said - no issues gaming with Win XP before.
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Nov 19, 2009
Should I place the order for SXPS16 online or through a Dell agent ?
I had a chat with a agent today and asked, If he can give some discount on my online config ? He was ready to give discount of $50 on $1250 config and $75 on $1394 config ! Is it worth (means should I bargain more with him :-) ) and safe to place the order through the agent ?
Unfortunately till now there is no substantial discount offered from Dell for black Friday or holiday season
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Oct 27, 2009
Does anyone know how to get the backlit keyboard on xps16 when ordering online??
Because ive looked, but theres no option to add it.
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Feb 9, 2013
I am having serious problems with my laptop when on lin slowing down and freezing up. i have had it to a coupe pc shops and the problem is worse now than before . Is there a way i can i can wipe and reload the operating system using say left alt and f10 keys from the ghost drive like i can on my acer laptop?
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Nov 14, 2014
Dell Inspiron 15 R (N5010) - OS got crashed. Need to reinstall online.
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Apr 18, 2013
Since changing my password on my router, I can no longer get online with my Dell Inspiron 1520. All other computers and phones work on the wireless. Also, my internet provider saw that I no longer have the Microsoft TCP/IP Version 4 which I need to work with their internet.
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Feb 27, 2013
We downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
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Mar 19, 2013
When I play online games or online movies it sounds like something running in the background. My puter just shuts off in the middle. What can it be?
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Feb 4, 2013
My XPS L702x recently slows down when i play video online or play game. My configuration is: i7 2630QM, GT555M, 6 GB.i played video online and played game ( Skyrim, COD, A.V.A online) smoothly. But for 2, 3 months ago, my laptop slows down and spikes very much. When i watch video online, the screen will freeze 3 to 8 seconds but the sound is still playing. And all games that have run smoothly before, now they lagged too much, for example in Skyrim, when i start a conversation with a NPC, the game will freezes 2,3 seconds, and in the combat it freezes everytime when there's a sound is played (i.e screams, sound of sword slashing, footstep).
I have Microsoft Security Ess, no Semantec, Kaspersky, Norton ... And i have re-installed the Win 7 ultimate, but nothing is fixed, i've updated all my drivers, BIOS, Graphic card, sound card, wifi.i can't do anything with my laptop now, even opening Google Chrome is not easy. I'm really stressed.My battery is broken, i use my laptop on AC adapter only, perhaps this is the cause but i don't think so. Because i have a HP Pavillion and the battery is out too, but the HP is not slowing down.
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Feb 21, 2013
I am not very good with PCs although I have changed the Power supply to my PC in the past!I have a Dell XPS15 Laptop (Specs included at the bottom). Will adding memory or changing the Graphics card work at all? Can I add any memory at all to make it work faster?
Specifications: XPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4Threads, 3M cache), Genuine Windows® 7 Home Premium, 64bitXPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4 Threads, 3M cache)Memory 3072MB 1333MHz Dual Channel DDR3 SDRAM [1x2048 + 1x1024] Video Card 1GB NVIDIA® GeForce® GT 420M Graphics Card Hard Drive320GB (7,200rpm) Serial ATA Hard Drive Microsoft Operating System Genuine Windows® 7 Home Premium, 64bit Wireless Intel® Centrino® Wireless-N 1000 (EUR)Cable Primary Battery6-cell 56Whr Lithium Ion battery Processor Intel® Core™ i3-370M (2.4Ghz, 4Threads, 3M cache)15.6 HD WLED TL (1366x768) 720pPower Supply90W AC Adapter
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Apr 25, 2014
3 days ago i tried to update my iPhone 5s iOS 7.1.1. During the process both iPhone and Laptop froze. I have since reset my phone to factory setting but I cannot sync it to my laptop because each time I plugged it to the laptop it freezes. Now it even freezes without the phone connected to it as soon I go online. Sometime I get a message that it is not responding due long running script.. The model of my laptop is HP570 and the operating system is window 7
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Jul 28, 2009
where I can check the status of the service plan I bought with the HP? I have the receipt, I sent in the card, but I can't find any place to check it online.
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Jul 20, 2014
My sound is no longer working. At all even off of my videos stored on my laptop. Around the same time I lost my sound my laptop also stopped playing and videos from the internet (YouTube, Facebook, Etc.) I've installed all the driver as I had read. But and still nothing.
Laptop: Inspiron 15 3521
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Mar 22, 2013
My Laptop has developed a series of problems. When I am on IE9 I can not access any webpages via the search engine. Also I keep getting a Script error message when I try to print online. I have done complete scans etc and checked Internet Option settings to no avail. I have got to the point were I want to do a complete recovery. When I put the first disc in the computer opens up in the normal fashion. I have tried to download the updated BIOS driver, but I get to Download Manager, run the program, and nothing else happens.
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Aug 24, 2009
So I decided to try and enter my serial number and everything today and I got a nasty surprise ): Chat log below.
*
Hi, my name is Milagros H. Welcome to Apple!
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Milagros H: How may I help you today?
*
You: Hi Milagros
*
Milagros H: Hello
*
You: I purchased a Macbook Pro on June 20th and I'm trying to get a copy of Snow Leopard with the up-to-date program
*
You: So I entered my serial number and everything and got to the 'verify info' page during checkout
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Milagros H: Great!
*
You: But it's telling me that I already got a copy or something
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Milagros H: I am sorry the up to date is not working yet online, you can check back later. Or you can print out the form and mail or fax it in.
*
You: Oh it isn't?
*
You: Do you have any idea when it will be?
*
Milagros H: No I am sorry, you can check back at a later time.
*
You: Okay thank you
*
You: I think I'll check back at a later time
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Aug 2, 2014
The sound disappears in my HP pAvilion Touchsmart when I open some videos online, like Facebook etc. I always ned to restart when that happens. This does not happen every time, but it always happen.
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Jun 22, 2014
For 2 weeks or more now, my network is giving me lagspikes/disconnect when playing online games like League of Legends every time there is a bit more action on the map(ping goes to 900+).
Have windows 8.1..I am using Wi-Fi, here's a screenshot of my drivers.I dont have this problem in another city, where I'm studying(I insert cable there for connection(campus network)).Also here at home, my brother has the exact same computer and w8.1 and he doesnt have any connection issues.
I dont have torrents, antivirus updates or any of that going on while playing.We have maybe 4 computers and probably 1-2 phones using the net aswell, but that doesn't seem to be the case, as I said these problems should have occurred with my brother's computer aswell? Also when these devices are not in the house, I still suffer from lagspikes.
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Jan 5, 2015
My HP elite book 8460p will not get online , but the WiFi connection shows up fine. I am aware that I am missing three drivers in the "other" devices section.. I believe those might be the reason but I'm not sure and because I can't connect the PC to internet I have to download them manually from another laptop to a flash drive but I can't find any direct downloads without getting driver set up or driver restore.. The drivers missing are, base system device, universal serial bus (usb) &, unknown device.
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