HP/Compaq :: HP Service Plan Status Online

Jul 28, 2009

where I can check the status of the service plan I bought with the HP? I have the receipt, I sent in the card, but I can't find any place to check it online.

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Sony :: Info On Extended Service Plan

Feb 17, 2009

I bought sony laptop in december '08 and when i called sony they said i can only purchase their extended service plan only within 30days of purchase date.

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HP/Compaq :: How To AddRecommended Power Plan

May 15, 2009

I cleaned and reinstalled Windows Vista Home Premium SP1 (don't use HP Recovery). So I don't have the HP Recommended Power Plan. I want to add it into my OS or learn to create a new Power Plan like it.

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HP/Compaq :: IsAccidental Damage Protection Plan Global

Jan 24, 2010

I'm planning to purchase this warranty plan but I'm wondering if it is global. I live in Canada so I'm wondering if I bought this in the US, would it work in Canada as well. In other words, would I be able to use warranty in Canada even if I purchased it in the US (my laptop is from the US as well)?

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HP/Compaq :: Windows 7 Upgrade Order Status

Oct 23, 2009

Has anyone got a shipping confirmation or tracking number from Arvato for their Windows 7 upgrade? I've received nothing yet and my order status on the Arvato page is "ACCEPTED", but there is no shipment confirmation or tracking number.

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Dell :: Manufacturer's Guarantee/Cover Plan??

Oct 27, 2009

I just want to clear things up.

I have bought:

Coverplan Expiry Date : 24/06/11
Term : 3 YEARS

Now there is Manufacters Guarantee Expiry Date which is already expired.

I want to know what I'm insured from with the 3-YEAR plan.

And I'm expierencing some heat issues. I'm thinking of replacing the mobo, If I'm covered under it .....

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Lenovo M5400 C/E/K/M/N/V Series :: Plan To Switch To A Smaller SSD

Jul 6, 2014

Just bought the M5400 and plan to switch to a smaller SSD.

Checking up on the existing 500 GB drive from WD, I see that there are 5 partitions on it.

What really bothers me is all the wasted space each partition seems to have. 

WINRE_DRV - 1000MB unused 675MB

SYSTEM_DRV - 260MB unused 200MB

Other - 128MB no unused

C:Windows...well here its obviously not an issue

Lenovo_Recovery - 17GB unused 8,5GB

there is almost 10GB of waste when I'm planing on switching to a 250GB.

Can I make theme smaller with Minitool Partition Wizard before I try cloning to SSD?

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HP/Compaq :: HP Service

Jul 9, 2009

I purchased a DV9500 laptop 2yrs ago for my personal business.One year into it's life the Nvidia GPU dies and I send it in for a motherboard replacement.After some searching it appears there is a major problem with the 8600 series of Nvidia GPUs. While there they also replace the keyboard (which had absolutely nothing wrong with it), but while replacing the keyboard they cracked the left corner of the top of the case.

I called HP when I received the laptop back and the only solution was to send it back (again) and be without my laptop and applications for at least another week. Kind of hard to use Dreamweaver and Photoshop when they are 2000 miles away!

Guess what? Exactly one year later... Nvidia GPU dies again. . Call HP on 6/26 to get the box shipped and again mention the case issue. I figure since I HAVE to send it in again that now would be a good time to get the case fixed. They received the laptop on 7/1 with an expected return date of 7/8, which I didn't worry about because they usually return well before the date promised........

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Acer :: Vista Power Plan Don't Understand This Default Setting

May 24, 2009

Vista's defafault settings for "Power Saver" sets the minimum and maximum processor state as ZERO percent for battery. I don't understand this. If I open performance monitor the processor is shown as 80% max on AC power. If I disconnect the AC power while on "Power Saver" the monitor shows 40% max frequency. Why ZERO percent as default settings, to me that would mean it wouldn't even run.

Certainly for running light stuff it runs a lot cooler, the fan hardly cutting in at all.

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HP/Compaq :: HP Customer Service

Apr 10, 2010

I called HP to try and get a quote on the envy 15, unsurprisingly I get a foreign sales rep. I tell them I'm trying to get a quote to compare prices between this and the m15x which is almost the same price. Dell customer support had no trouble understanding this and talked with me. The HP rep was literally just telling me things I could find on the website I've called HP 3 times and I get a bad rep each one.

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Acer Switch 10 :: Won't Turn On Or Charge Battery After Changing Power Plan

Nov 20, 2014

The computer is in dead state the next morning after I switched its Windows power plan to high performance. In order to unlock power plan options, I disabled connected standby via a registry key in HKLMSystemControlSet001ControlPowerCsEnabled to 0.
 
After investigating, I read that this computer doesn't support normal hibernate wake-up process other than connected standby. I select shut down option in the menu (hibernate option disappeared). It's possible that shut down option in the menu was actually set to sleep/hibernate in power settings by default.
 
The battery was at 100% before I last turned it off.

The LED power indicator doesn't light on when power supply is connected on either DC or microUsb.

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HP/Compaq :: Nx6125 Service Manual

Dec 10, 2009

i need sevice manual for Hp nx6125.

Driver recovery cd user guides instruction service fix and repair just about anything using this website!
<H1>laptop hp compaq nx6125 service manual

</H1>

Driver recovery cd user guides instruction service fix and repair just about anything using this website!
<H1>laptop hp compaq nx6125 service manual

</H1>

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HP/Compaq :: Service And User Manuals For Presario 1200XL500

Jun 29, 2009

I rescued an old laptop (Compaq Presario 1200XL500) from the recycling bin and would like to make it usable for a sixth grader. It boots with the base RAm but I would have to add one module. I need to find a user and/or service manual first so that I understand what this old laptop needs. No manuals seem to be available on the HP site. Are there other sites where I might find one?

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HP/Compaq :: HP Envy 15Personal Customer Service Experience

Apr 20, 2010

I wanted to share my recent experience with HP and to serve as a warning for anyone else planning on checking out the hp envy 15. I was one of the first to buy the envy from the day it was launched back in fall of last year, but had to return it due to a bad gpu. That was fine and the return went alright, and I ordered the 2nd gen one the day it was announced as well and I got it with the new core i5 processor and matte screen. The laptop was delayed in its delivery like many of the other members here and I got it around the beginning of February (so about a 1 month delay). Of course HP had no problem in charging me within hours of me placing the order and 1 month out from when I would actually receive it due to their own delays.

Since then it had been running just fine for the most part, with just a lot of heat build-up when playing any sort of game. Eventually however there seems to have been some longer-term repercussions due to the heat, namely that the edges started to expand out and peel away from the case. This led to the edges starting to chip off (I'm talking about the bright silver plastic edge that outlines the laptop). I published an early review for the envy 15 for the first gen model in case you wanted pictures of the palmrest edges. I could clearly see in at least one corner that due to heat build-up it seemed as though the adhesive that was holding the plastic edge to the main case was getting loose and as a result of the plastic was bulging out........

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HP/Compaq :: HP Envy Series Exchanges, Warrranties, And Service Policies

Nov 13, 2009

I got an HP Envy 15 recently with the Bing CB deal on the day it was released; but have found that an SSD on that machine would probably be necessary for my needs. I posted some questions in the owners' lounge, but haven't since gotten any response, so I assume that people there may not know the answers. So I want to see if people in the broader HP forum would be familiar with these things.

When I purchased this machine, HDD was the only option, and the HDD is not listed as a user serviceable component. But in the last couple of days, the SSD option is up on the HP website; so I can see several options that maybe available to me, depending on HP policies. Is anyone here familiar with HP policies regarding:

1) Returns of products, does the 21 days mean 21 days from purchase, or 21 days from the time that I receive the product?

2) Returns of products that was purchased with warranty? I did purchase with the 3 year accidental; but I have not activated the service with the machine yet.

3) Exchange of products, how easily could it be done through HP, for the same machine of a different configuration?

4) Bing cash back, would it still be valid if I decided to exchange it for the same machine of a different configuration?

5) Since the HDD doesn't seem to be a consumer serviceable part, would it endanger the warranty if I changed out the drive myself? Or would they even care about that?

6) How easily can HP parts such as the 1.8" brackets be obtainable from HP, some time in the next few months; based on experiences with HP products in the past.

I guess depending on the answers to these questions, I would have the option of A) returning and buying anew; B) exchange for another configuration through HP; C) change out the HDD myself with a 2.5" and just forget about it; D) wait until the appropriate parts are available, then change it out with two 1.8" drives.

I would like to keep the BCB; but if there is no other way of getting an SSD into that machine, then I might just have to let that go, and try to find some lesser discount to work with.

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HP/Compaq :: HP Customer Service/Repair Is HORRID- Don't Get The Integrated TV Tuner

Feb 22, 2009

So I got my DV5t in January. I sent it in to Zagg immediately after receipt to have an InvisibleShield put on it. As soon as I started using the notebook I was having trouble with the integrated TV tuner I/O port not making a proper connection (I would have to prop the cable up with something.) After about a week and a half the port completely failed.

So, I call tech support and spend 2 hours on the phone with some person in India while they try to understand what I'm trying to tell them. They took control of my computer a couple of times to remove/reinstall the drivers. After which she opened up WMC and went to "Internet TV" and tried to tell me that the tuner was working properly. So after we got that SNAFU worked out and the problem clearly explained (1.5 hours into the call) she tried to get me to approve the sending of a replacement antenna saying that it was the problem. I explained to her that I had tested both the antenna and the CATV connector and they were both doing exactly the same thing. Eventually I get a repair ticket and send the notebook in to get repaired. Well they replaced my wireless card instead of my TV tuner and sent it back to me. The repair note said that the wireless card had been flagged on a diagnostic. I don't know if the person at the TN repair center couldn't read or what because my customer repair request form (the one I fill out) stated that my problem was with the TV tuner. So I call tech support again and after an hour I get another repair ticket and send it in. Now they are trying to charge me $296 to repair the TV tuner claiming it was "customer induced damage." That's more than a third of the price of what I paid for the computer.

The reason I say don't get the integrated TV tuner is because if HP is going to view any problems with the the tuner port as "customer induced damage" then they are going to try to get you to foot the bill. In my opinion if you want a tuner just get an aftermarket (HP or other).

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Dell :: Phone Vs Online

Jun 7, 2009

I've heard there are benefits such as prices/extras from calling your order in and just wondered some things people got. Also how do EPP/school discounts work over the phone.

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Dell :: 24 Hours After Ordering Online ... Nothing

Jan 19, 2010

It's been 24 hours since I ordered a laptop at Dell and I still haven't received an order confirmation, is that normal? I did get the receipt that my order has been received, but no confirmation mail, when I log in to see the status, the system finds nothing.

Is this normal after 24 hours?

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Dell :: New GPU Coming Online For M1730

Jan 22, 2009

Dell have released a new Bios for the M1730. The notes say it adds support for a new GPU!

You may wish to delay pulling the trigger!

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Dell :: Configuring An M6400 Online

Dec 30, 2008

I am playing around with configuring a Dell Precision M6400 online and I'm confused about a couple of things. In the ad copy on the website it says that laptop can have up to 16GB of RAM, but when you try to configure the laptop on Dell's website it only shows up to 4GB. Also, I see no option for Vista 64-bit to take advantage of more RAM.

Do you have to call about these features, or am I just stupid and missing it on the website?

Also, I assume adding your own RAM is easy on these machines? Does it void the warranty? Because I assume the thing to do is buy it with the least amount of RAM and add your own aftermarket, correct?

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Dell :: Online Tech Support?

Oct 30, 2009

I had a dell inspiron that was changed to a precision system and i tried going to the online tech support but they do not give tech support to precision systems which i kind of find annoying as my landline is my cell phone and going thru tech support during the day kills my minutes.

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Dell :: Win 7, I-9300, Online Games

Dec 9, 2009

Until last week this lappy had the old 80Gb HD and Win XP Pro SP3. I play several online games (Silkroad Online, Battlefield Europe, Steam games) and they all played great.

After 4yrs it had some major issue last week that I couldn't recover from, so I picked up a WD Blue 250GB HD and had Win 7 Home Premuim (bought 4 copies for all the PC's here)

After much driver searching, everything works awesome on it except my games. The keep doing a Pause - Pause - Pause. I have been digging into everything, all sorts of video drivers, etc and nothing has helped. Wonder if its something with the Dell 1350 or Broadcom 440x controller. I've looked for the latest drivers from all over but nothing has helped. Surfing, Videos, Office 2007 all work great. It never crashes.

Any ideas? I tend to think its something in the network part of it. Note, my much older and less powerful desktop is running Win 7 RC and has no issues with games. (I race in several rFactor Leagues)

Also the network here is very solid, a Buffalo 54G and all the laptops connect great, and like I said - no issues gaming with Win XP before.

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Dell :: Buying Through Online Or Agent

Nov 19, 2009

Should I place the order for SXPS16 online or through a Dell agent ?

I had a chat with a agent today and asked, If he can give some discount on my online config ? He was ready to give discount of $50 on $1250 config and $75 on $1394 config ! Is it worth (means should I bargain more with him :-) ) and safe to place the order through the agent ?

Unfortunately till now there is no substantial discount offered from Dell for black Friday or holiday season

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HP 570 OS/Software :: Laptop Freezing As Soon As Go Online

Apr 25, 2014

3 days ago i tried to update my iPhone 5s iOS 7.1.1. During the process both iPhone and Laptop froze. I have since reset my phone to factory setting but I cannot sync it to my laptop because each time I plugged it to the laptop it freezes. Now it even freezes without the phone connected to it as soon I go online. Sometime I get a message that it is not responding due long running script.. The model of my laptop is HP570 and the operating system is window 7

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Dell :: Problem Extending Warranty Online?

Sep 2, 2009

Is anyone else having problem by trying to purchase and extend your dell's existing warranty online?

When i goto view purchase options all i get is. It has been like this for the past few months.

Is there another way to purchase warranty online without needing to call reps up to extend warranty? thank you

We are having technical difficulties

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HP/Compaq :: "network Store Interface Service Has Stopped Working" / HD Space

Apr 16, 2009

this is a popup i'm getting everytime i boot up now. it started happening after i went through msconfig to disable some things at startup. it doesn't seem to be comromising anything in use but i am curious what it is and how to make it stop.

and on an unrelated note, i'm wondering if i can't get more room out of my HD. my model is advertised at 320, but only shows 286 available. i know it's always less than whats advertised but that seems like more than usual. i also have used up about 250 in files and programes yet only have 13.6gb left. i've turned off restore point, could there be anything else bogging down my HD that i can't see? also is there a way to clear out the recovery drive and add on the free space to my c drive?

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Dell :: Trying To Get Status On My Exchange

Apr 8, 2010

The guy would only say system exchanges take 3-4 weeks and yours will be processed as soon as possible- I tell him that my case has been escalted to mamagement and that emails were sent to the dispatch team to queue it higher since Dell mistakingly sent me a 17inch alienware which i would not accept- His reply was I choose to wait longer my refusing the AW - So I will have to wait back through the exchange queue- ...WHAT>>>> Dell sent the AW without asking me if i would accept- also manager i have spoke to never said such non-sense.

So i ask for a manger to call me back - he says it will be 2 hours- Fine- Also please have the 130w power brick sent out to me so i can atleast have some fuctionality- Hes Ok- it will be 4-5 buisness days =- WHAT- I say this machine carrys next business day warranty - He says its "Up to next business day" but in most cases longer- ....I say BS- that is not the terms of the warranty-

This was 30 min ago- never got an email of the chat log or a do i see the dispatch record for the power brick in my history...

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Sony :: What's The Status On Virtualization

Sep 23, 2009

I read that Sony released a note saying they would enable virtualization on a "few" models. I'm thinking of purchasing an FW

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Dell :: How To Get The Backlit Keyboard On Xps16 When Ordering Online??

Oct 27, 2009

Does anyone know how to get the backlit keyboard on xps16 when ordering online??

Because ive looked, but theres no option to add it.

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Dell Inspiron 1440 :: Slowing Down And Freezing Up When Online

Feb 9, 2013

I am having serious problems with my laptop when on lin slowing down and freezing up. i have had it to a coupe pc shops and the problem is worse now than before . Is there a way i can i can wipe and reload the operating system using  say left alt and f10 keys from the ghost drive like i can on my acer laptop?

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