Dell :: Phone Vs Online
Jun 7, 2009I've heard there are benefits such as prices/extras from calling your order in and just wondered some things people got. Also how do EPP/school discounts work over the phone.
View 10 RepliesI've heard there are benefits such as prices/extras from calling your order in and just wondered some things people got. Also how do EPP/school discounts work over the phone.
View 10 RepliesI'm having problems with my m1730 and I'd like to get a replacement, but of course the low-on-the-totem-pole service techs are telling me no according to their script. I need to escalate that problem but they won't put me through to their supervisors, nor will they give me any phone numbers.
View 10 Replies View RelatedI ordered a laptop from Dell on October 1st over the phone. Immediately after I placed the order, I looked it up on dell's website to make sure it had gone through.
The status said "In Production." So then I called the 800 number that gives you an automated message about your order status (yes, I'm anxious), and the recording said "Your order was received today and is currently being processed." So I thought that was weird that the website and phone service were telling me two different things.
So the next day I checked the website and it still said "In Production" and I called the number and it said my order was still "being processed." Also, on the website under Billing Information, it said "Bill to: N/A" and I was concerned that maybe my billing information was wrong.
Is it my imagination or did the order status line change sometime in the past 12 hours?
View 9 Replies View RelatedI called Dell just to ask a question about their product, and before I hang up, the representative told me when I was ready to order, to call her back and she can offer be the best deal.
Is that true, can she offer me a deal?
I want to customize the XPS16 to almost the most powerful configuration. What type of discounts can the dell representative offer me?
My notebook PC model is HP V3808TU.
The HP V3808TU has a wireless network card.But when I try to connect the Nokia6300 mobile phone and my notebook via Bluetooth,they can't.
Note:Nokia6300 is built in Bluetooth.
Do I need to install other software on my notebook?
I using an Inspiron N4030. It is suspended, usually, when the mobile phone ring which close to.
View 3 Replies View RelatedI search a driver for my Acer voip phone VT25010.
My notebook is an Acer Aspire 5672WLMi.
Im using a dell inspiron 14r(5421); intel core15 3337u: intel Centrino 2230 wireless Bluetooth driver.
when I pair my phone (HTC Sensation) with my laptop I can only see the option to share files and transfer PIM objects. There is no option whatsoever to stream audio or to use my laptop as a headset. I had this option in my windows 7 acer laptop but that was using a Broadcom driver for Bluetooth..
Bluetooth not working on my new Inspiron 15 3521. System config - Windows 7 64bit.
I have updated driver from Dell support but still having same problem. It goes in searching mode and nothing further. Unable to detect the laptop from bluetooth device (phone).
I can't connect using yoga phone companion. the app is open. i right click on it in the tray and hit set password and type one in but it won't let me click "OK". thats why i think my phone app won't connect to it.
View 1 Replies View RelatedI've bought a probook 4540s recently. everything is fine and just I have a problem with its bluetooth. I can't send anything to my laptop via bluetooth. my phone is successfully added to my bluetooth devices & I can send files from laptop to my phone, but nothing happens when I try to send items from my phone to laptop. btw no error message is shown to me.
View 5 Replies View RelatedI have recently updated to 8.1 it has worked fine. Last night my computer did the HP installs and now I cannot connect to my WiFi but can hotspot my phone.
View 1 Replies View RelatedI downloaded pictures and videos from my samsung phone and when viewing the videos they are upside down and I can't rotate them while viewing and if I rotate before viewing they still wind up upside down....
View 1 Replies View RelatedIt's been 24 hours since I ordered a laptop at Dell and I still haven't received an order confirmation, is that normal? I did get the receipt that my order has been received, but no confirmation mail, when I log in to see the status, the system finds nothing.
Is this normal after 24 hours?
Dell have released a new Bios for the M1730. The notes say it adds support for a new GPU!
You may wish to delay pulling the trigger!
I am playing around with configuring a Dell Precision M6400 online and I'm confused about a couple of things. In the ad copy on the website it says that laptop can have up to 16GB of RAM, but when you try to configure the laptop on Dell's website it only shows up to 4GB. Also, I see no option for Vista 64-bit to take advantage of more RAM.
Do you have to call about these features, or am I just stupid and missing it on the website?
Also, I assume adding your own RAM is easy on these machines? Does it void the warranty? Because I assume the thing to do is buy it with the least amount of RAM and add your own aftermarket, correct?
I had a dell inspiron that was changed to a precision system and i tried going to the online tech support but they do not give tech support to precision systems which i kind of find annoying as my landline is my cell phone and going thru tech support during the day kills my minutes.
View 3 Replies View RelatedUntil last week this lappy had the old 80Gb HD and Win XP Pro SP3. I play several online games (Silkroad Online, Battlefield Europe, Steam games) and they all played great.
After 4yrs it had some major issue last week that I couldn't recover from, so I picked up a WD Blue 250GB HD and had Win 7 Home Premuim (bought 4 copies for all the PC's here)
After much driver searching, everything works awesome on it except my games. The keep doing a Pause - Pause - Pause. I have been digging into everything, all sorts of video drivers, etc and nothing has helped. Wonder if its something with the Dell 1350 or Broadcom 440x controller. I've looked for the latest drivers from all over but nothing has helped. Surfing, Videos, Office 2007 all work great. It never crashes.
Any ideas? I tend to think its something in the network part of it. Note, my much older and less powerful desktop is running Win 7 RC and has no issues with games. (I race in several rFactor Leagues)
Also the network here is very solid, a Buffalo 54G and all the laptops connect great, and like I said - no issues gaming with Win XP before.
Should I place the order for SXPS16 online or through a Dell agent ?
I had a chat with a agent today and asked, If he can give some discount on my online config ? He was ready to give discount of $50 on $1250 config and $75 on $1394 config ! Is it worth (means should I bargain more with him :-) ) and safe to place the order through the agent ?
Unfortunately till now there is no substantial discount offered from Dell for black Friday or holiday season
I have HP Envy 15-171nr notebook pc installed with Windows 8.1 pro. Since past 2 to 3 days I was not able to connect my mobile phone to the laptop through bluetooth. So I removed my phone from the paired device and again tried to pair it with my laptop, but I couldn't pair it. So I tried to reinstall the bluetooth driver from HP Recovery Manager. It was notified that the installation was successful but after that there is no bluetooth icon the PC Settings where I can switch on/off bluetooth. There is no bluetooth icon in the Device Manager as well.
View 1 Replies View RelatedIs anyone else having problem by trying to purchase and extend your dell's existing warranty online?
When i goto view purchase options all i get is. It has been like this for the past few months.
Is there another way to purchase warranty online without needing to call reps up to extend warranty? thank you
We are having technical difficulties
Does anyone know how to get the backlit keyboard on xps16 when ordering online??
Because ive looked, but theres no option to add it.
I am having serious problems with my laptop when on lin slowing down and freezing up. i have had it to a coupe pc shops and the problem is worse now than before . Is there a way i can i can wipe and reload the operating system using say left alt and f10 keys from the ghost drive like i can on my acer laptop?
View 1 Replies View RelatedDell Inspiron 15 R (N5010) - OS got crashed. Need to reinstall online.
View 1 Replies View RelatedSince changing my password on my router, I can no longer get online with my Dell Inspiron 1520. All other computers and phones work on the wireless. Also, my internet provider saw that I no longer have the Microsoft TCP/IP Version 4 which I need to work with their internet.
View 1 Replies View RelatedWe downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
View 1 Replies View RelatedI am trying to use the bluetooth in my X230 to pair my laptop with my cell phone. I want to be able to use my cell phone as a personal hotspot, in case I am in an area with no secure wi-fi. I would have thought that this would be standard feature in a laptop that is touted as a business device, but apparently this is not the case.
I installed both the bluetooth driver and the latest system update, [URL]..... but it is still not working for me. I am now able to connect my cell phone to my X230, but instead of enabling me to access the internet via Bluetooth, a dialogue box appears enabling me to play songs that are on my cell phone using the laptop speakers.the bluetooth driver did not come pre-installed on the x230, and I am disappointed that I am not able to use my cell phone as a personal hotspot for my x230.
When I play online games or online movies it sounds like something running in the background. My puter just shuts off in the middle. What can it be?
View 2 Replies View RelatedMy XPS L702x recently slows down when i play video online or play game. My configuration is: i7 2630QM, GT555M, 6 GB.i played video online and played game ( Skyrim, COD, A.V.A online) smoothly. But for 2, 3 months ago, my laptop slows down and spikes very much. When i watch video online, the screen will freeze 3 to 8 seconds but the sound is still playing. And all games that have run smoothly before, now they lagged too much, for example in Skyrim, when i start a conversation with a NPC, the game will freezes 2,3 seconds, and in the combat it freezes everytime when there's a sound is played (i.e screams, sound of sword slashing, footstep).
I have Microsoft Security Ess, no Semantec, Kaspersky, Norton ... And i have re-installed the Win 7 ultimate, but nothing is fixed, i've updated all my drivers, BIOS, Graphic card, sound card, wifi.i can't do anything with my laptop now, even opening Google Chrome is not easy. I'm really stressed.My battery is broken, i use my laptop on AC adapter only, perhaps this is the cause but i don't think so. Because i have a HP Pavillion and the battery is out too, but the HP is not slowing down.