Dell :: Website Says One Thing, Phone Service Says Another

Oct 3, 2009

I ordered a laptop from Dell on October 1st over the phone. Immediately after I placed the order, I looked it up on dell's website to make sure it had gone through.

The status said "In Production." So then I called the 800 number that gives you an automated message about your order status (yes, I'm anxious), and the recording said "Your order was received today and is currently being processed." So I thought that was weird that the website and phone service were telling me two different things.

So the next day I checked the website and it still said "In Production" and I called the number and it said my order was still "being processed." Also, on the website under Billing Information, it said "Bill to: N/A" and I was concerned that maybe my billing information was wrong.

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Dell :: Better To Order A Laptop Through Phone Or Through Website?

Jul 4, 2009

I called Dell just to ask a question about their product, and before I hang up, the representative told me when I was ready to order, to call her back and she can offer be the best deal.

Is that true, can she offer me a deal?

I want to customize the XPS16 to almost the most powerful configuration. What type of discounts can the dell representative offer me?

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Mar 5, 2013

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I have a Studio 1555 laptop and want to add bluetooth to it 

I have found this:

[URL]...

and this:

[URL]....

Model numbers 0P560G and 0M960G

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Will it work if I just add the module and install the driver?

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Jan 21, 2010

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Apr 13, 2010

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Also Acer Aspire 5520G

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Feb 9, 2009

i have a weird problem with my webcam , sometimes when i wanna use it , i open youcam it give me that it cant connect to the device so i need to close all applications that use this webcam while i have no softwares running so i have to restart in order to make it work one day i restarted and the same error occured again so i had to restart a second time :s also , to save threads i will ask here a question about my geforce 9600mgt performance it's good with games and i like it , though it was less than expected if u ask me when i play call of duty 5 and there's a scene where there's lots of smoke or fire from the fl;amethrower it the game becomes ridicously slow untill the smoke disappears and i will be able to play smoothly again anyway my question is not about this , i noticed that the performance of the card isn't always the same sometimes it works great and sometimes i notice that games barely run , even less demanding games like nba 2007 for example for example call of duty 4 , sometimes it works incredibly and some other times don't , isn't it weird ?

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Jan 7, 2010

Dell is offering a pretty cool opportunity for customers and the general public to help us redesign the support website for home users.

Go to this Storm Session link if you have suggestions on what you would like to see.

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Dell :: Studio 17 With MONTEVINA Is Up On US Website

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but when you try to add your configuration to the cart, it tells you that you have to call an agent to order. There is even an option for an RGB 1920x1200 LED screen!

But, at least they're FINALLY available ..................... guess I need to call and cancel my Studio 15 now

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Jun 7, 2009

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Apr 26, 2010

Hello,

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http://accessories.dell.com/sna/cate...8&~ck=anav&p=1

There's about 4-5 that I really like but I don't know if its crap or not.

Any recommendations?

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Mar 20, 2009

I'm having problems with my m1730 and I'd like to get a replacement, but of course the low-on-the-totem-pole service techs are telling me no according to their script. I need to escalate that problem but they won't put me through to their supervisors, nor will they give me any phone numbers.

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Jan 10, 2010

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Is it my imagination or did the order status line change sometime in the past 12 hours?

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