HP 15-j151nr OS/Software :: How To Stop SimplePass From Asking To Remember Website Passwords
Apr 5, 2014
Every time I log in to a web site in IE, SimplePass pops up asking is I want to remember the password:
I have the option to remember web site logins turned off:
I could ignore it, but SimplePass is blocking IE from proceeding until I reply.
I am running Windows 8.1 on a brand new Envy Touchsmart 15 15-j151nr laptop.
I like using the fingerprint sensor to log in to windows, but I am going to have to disable SimplePass if I can't get this fixed.
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May 24, 2012
HP 655 Notebook, Need to re-set sytem passwords & remove all new passwords, don't like to be locked out.
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Oct 23, 2014
I recently was given a hp mini 1000 by my cousin but he doesn't remember the password. Can it be recovered or reset ?
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Oct 31, 2014
I am being asked for a System Start Up password on my son's ACER V5 but do not remember ever setting one up.
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Sep 21, 2009
Seems there's some sort of odd issue with only some apps running under SL where they don't retain any sort of settings as far as where the window was.
Preview, for example, always opens in the same not-actually-"maximized" position no matter what I do to it. I open a lot of PDF files, so I'd like to be able to specify how they open. (A plus would also be to auto-select the annotate -> comment function).
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Jan 31, 2010
For my E6500, I've irrevocably lost my TPM Owner's Password, and I've lost my System password.
The good news: I still have the Hard Drive Password, and the Windows admin password.
The fingerprint reader is still working, still allowing me to login to the machine on startup. The bad news: if the fingerprint reader stops working, I won't be able to login anymore...
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Oct 11, 2008
I recently sold my Aspire 5002 WLMi notebook to a friend who changed too many settings and mussed up the BIOS in record time.... 10 days. I got most back by using a restore point but noticed he had a BIOS password requirement for booting up. I went to change that and set the new password with blank fields....save and quit....reboot....
...and whoops. Neither does a blank field nor his old password work now. in hindsight, I recall it was odd how some of his BIOS options had been greyd out and realized he must have a supervisor and another BIOS password. Swears he doesnt remember what he did. Now, we're locked out with 3 tries and error code 00000.
I removed the CMOS battery but unlike desktops I've messed with, I cant find any jumpers or marked pads to short out. Read somewhere that Acer now uses some form of flash memory. I cant find any documentation on this and Acer hasnt answered my email. Most of their sites dont even list this version of laptop. I bought it in Amsterdam at the end of 2005 but their Netherlands site is only in Dutch, a language I cant begin to decipher.
Anyone have ideas on this or possibly a motherboard schematic with lables? I looked at lists for Acer MB's and theres not a single number printed on here that resembles those lists I found.
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Apr 17, 2013
My keyboard works great except when I try to enter passwords. It appears to lockup and I have to hit the same key over and over before I get a response
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Feb 13, 2013
When booting up, the bios does not recognize the supervisor or HDD passwords.
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Nov 10, 2014
I have just bought the above laptop and gone through the setup. I've only input 2 passwords, both of which I've written down and it appeared to have set up okay. Unfortunately, the laptop lid got shut down and it won't accept either of the passwords I've written down.
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Jan 10, 2010
Is it me or did they take it off the website?
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Mar 5, 2009
For example these two sites do not load on my Mac but do load in windows It will giver me "Address not found". Anyone know what's wrong?
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Jan 7, 2010
Dell is offering a pretty cool opportunity for customers and the general public to help us redesign the support website for home users.
Go to this Storm Session link if you have suggestions on what you would like to see.
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Nov 6, 2008
but when you try to add your configuration to the cart, it tells you that you have to call an agent to order. There is even an option for an RGB 1920x1200 LED screen!
But, at least they're FINALLY available ..................... guess I need to call and cancel my Studio 15 now
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Jan 7, 2010
Dell is offering a pretty cool opportunity for customers and the general public to help us redesign the support website for home users.
Go to this Storm Session link if you have suggestions on what you would like to see ...
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Apr 26, 2010
Hello,
I'm looking to buy a speaker addons for my Dell Studio 17.
I've been browsing through the 4 or so pages and there's just so much!
My budget is under 100$. Here is the link:
http://accessories.dell.com/sna/cate...8&~ck=anav&p=1
There's about 4-5 that I really like but I don't know if its crap or not.
Any recommendations?
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Oct 3, 2009
I ordered a laptop from Dell on October 1st over the phone. Immediately after I placed the order, I looked it up on dell's website to make sure it had gone through.
The status said "In Production." So then I called the 800 number that gives you an automated message about your order status (yes, I'm anxious), and the recording said "Your order was received today and is currently being processed." So I thought that was weird that the website and phone service were telling me two different things.
So the next day I checked the website and it still said "In Production" and I called the number and it said my order was still "being processed." Also, on the website under Billing Information, it said "Bill to: N/A" and I was concerned that maybe my billing information was wrong.
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Jul 4, 2009
I called Dell just to ask a question about their product, and before I hang up, the representative told me when I was ready to order, to call her back and she can offer be the best deal.
Is that true, can she offer me a deal?
I want to customize the XPS16 to almost the most powerful configuration. What type of discounts can the dell representative offer me?
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Mar 15, 2013
I just bought an Insprion 7520, and upgraded the windows os to ultimate. However after reading few reviews of this os, I wanted to switch back to Home Premium so that it would be like I bought it. However after installing Home Premium, some of the drivers that I downloaded from the Dell Drivers and Downloads website were unable to install. These problems have also lowered the laptops score in the Windows Performance Index. The GRAPHICS score went from 6.6 to 5.6 and RAM socre 7.9 to 7.7.
-Intel Rapid Start Technology : "The system does not meet the requirements" (It did when I bought it. What has changed I cannot understand.)
-Seagate Firmware v 0005DEM1, A05 : Got a FAILED message in the dos screen.
-Dell-Hardware version GS002D, A02 : Got a message saying "Not compatible with x64 systems".
I have the service tag and the express service code if needed.
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Nov 23, 2014
I recently bought a dell inspiron e1705 on ebay and I put a hard drive in it and installed the operating system and now I need software and I tried using my dell downloads and it says in internet explorer (an add-on for this website failed to run) and it won’t work.
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Sep 29, 2014
I bought my HP envy 15 about a month ago and originally simplepass was unresponsive it worked perfectly until I installed software (Solidworks). Now the fingerprint scanner lights up on login etc but doesn't recognise the swipe. When I try to open simplepass itself, I press 'Get started' and it starts to load drivers but then disappears. I tried uninstalling and reinstalling but my pc had a fit when I restarted and repeatedly restarted for about half an hour saying something went wrong. Eventually I had to take the battery out and the computer gave me to option to reset. Now I'm afraid to change any software myself incase anything goes wrong.
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Nov 22, 2011
HP DV7 6143cl Windows 7 Home Premium 64 bit recently updated IE from 9 to 11.
I bought the laptop mid 2011and did not get around to looking at the fingerprint reader until the end of that year. I used it briefly but with very few passwords I un-enrolled my fingerprints and let it sit idle.
Recently I decided to use it again but it was dead. I installed the Validity Fingerprint Sensor driver sp55109.exe and HP SimplePass Identity Protection 2011 sp54680.exe. Upon restart it took me though the fingerprint enrolment process and started working.
The first driver is the actual sensor and the second is the management software, correct?
Very recently I updated Internet Explorer from 9 to 11 and the SimplePass stopped working again. So I repeated the above steps but only overwrote the existing drivers.
It started working again in that I can logon the laptop with a fingerprint and I can assign a website to an enrolled fingerprint to launch but it is no longer asking me if I want simple pass to save passwords.
Could this be related to IE 11?.
I read Dragon Fur's tutorial on SkyDrive: Simple Instructions to Upgrade HP.
Should I try again after I delete the existing fingerprint driver?
I the tutorial mentions an very new driver sp63224 HP SimplePass V6.0.100.276 Win7-8
Would this driver work or am I just overlooking something else as it partially functions?
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Dec 25, 2012
Yesterday I decided to do a clean boot since my startup was running slow. Now for some reason I am unable to regsiter my fingerprint scanner, even though I've downloaded the file again from hp support here and installed the program.
Here is an image of the screen: it keeps on loading and will not let me register new fingerprint.
I'm using a HP Pavilion dv6-3225dx Entertainment Notebook PC
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Sep 17, 2014
I have just buy an HP ENVY TouchSmart 17-j153 with Windows 8.1 and I am trying to set up the fingerprint reader with SimplePass. But the problem is that when I open the HP Utility Center and I try to open SimplePass it just does not open, I click and nothing happens.
When I slide my finger on the scanner nothing happens. When I am creating a password for signing in it gives me the option to use a fingerprint and when I do that the scanner works right but at the moment of sign in nothing happens again, is just like if I was not doing nothing.
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Mar 5, 2013
I can't get in contact via web/email to Dell as my service tag doesn't get recognised on the wesbite, and the auto detect doesn't work
I have a Studio 1555 laptop and want to add bluetooth to it
I have found this:
[URL]...
and this:
[URL]....
Model numbers 0P560G and 0M960G
Which one I need and whereabouts I need to check inside the laptop to see if I have the slot available? I am capable of doing this sort of stuff as I have built my own PC, just don't normally do anything to laptops (other than install an illuminated keyboard in this)
Will it work if I just add the module and install the driver?
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Jul 19, 2014
I have the HP envy and I have been using simple pass fine for ages but then I tried to rescan my fingers to fix it because it seemed to be having a lot of trouble recognising me so when I went through I deleted the fingers and tried to input them again but whenever I scan one of my fingers it says that the finger is already enrolled HOWEVER when i scan my finger outside of the program it asks me to setup HP simple pass but when you click configure it doesnt open the program
I have tried repairing the program with the control panel
So How can I reset the program to a fresh install? Is there a place where I can download a replacement copy?
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Oct 29, 2013
I have an HP ENVY 15-j112tx, which I've had now since the beginning of this year as a replacement for my HP ENVY TouchSmart 15-j009tx which broke down at christmas. On my the j009tx, I was able to enrol multiple fingers, the software looked just like the one in the tutorial pictures on the HP website, for setting up simplepass. On this new laptop however, there is no option to enrol more than one finger, I'm not sure how to update or downgrade the software to the one that came with my previous laptop.
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Nov 8, 2014
I have an HP Envy TC 17, and I am trying to use multiple logins to the same page using SimplePass. How can add another account to an already existing account?
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Aug 20, 2014
When I bought this pc, It was Windows 8. I updated my pc to latest windows 8.1. After first update SimplePass stopped working on every browser except Internet Explorer. It stopped working on the log in screen too. But for no reason it started working on the log on screen suddenly. I contacted HP through chat support. They said SimplePass is designed to work only with Internet Explorer. Other browsers might work or not. That's fine. According to her (HP Agent) SimplePass is still working.
But after the last update SimplePass stopped working totally except the log in screen. I click on the SimplePass icon... no response... I swipe on the finger print reader... nothing happens. But the it only works on the windows log in screen. Bellow is my current pc info. I think HP should update SimplePass.
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)Language: English (Regional Setting: English)System Manufacturer: Hewlett-PackardSystem Model: HP ENVY 15 Notebook PCBIOS: F.56Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHzMemory: 8192MB RAMAvailable OS Memory: 8124MB RAMPage File: 2859MB used, 6544MB available
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Nov 8, 2014
I upgraded my PC to windows 8.1 sometime back and had no issue with simplepass initially. I then suddenly could not swipe my finger and log in.
I am at a loss as to what to do because, I have depended on using this for lots of my web-sites etc. (keeping my password secure) but now I cannot use my finger print recognition to do so and have to type my master password each time.
I bought this computer for the ease of managing my security but HP has made me loose confidence in their products given the battle I am facing.
I am worried about installing any updated software as one solution suggests because I am not sure it will solve the problem without deleting my exiting password data files etc.
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