Dell :: Embassy TPM And System Passwords: OH HELL!!!
Jan 31, 2010
For my E6500, I've irrevocably lost my TPM Owner's Password, and I've lost my System password.
The good news: I still have the Hard Drive Password, and the Windows admin password.
The fingerprint reader is still working, still allowing me to login to the machine on startup. The bad news: if the fingerprint reader stops working, I won't be able to login anymore...
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May 24, 2012
HP 655 Notebook, Need to re-set sytem passwords  & remove all new passwords, don't like to be locked out.
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Feb 17, 2009
This is my HWMonitor result:
Intel P9500 and Nvidia 9200m: Idle
CPU: 33c (after 10 minutes)
GPU: 63c (after 10 minutes)
Intel P9500 and Nvidia 9200m+9400m: Idle
CPU: 37c (after 10 minutes)
GPU: 68c (after 10 minutes) .....
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Feb 20, 2010
I'm having a problem with software from Dell - Wave Embassy
My laptop is D630
Like a year a ago I set a password and a fingerprints on BIOS - during startup
Now I want to set also a fingerprint during windows login .....
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Apr 17, 2013
My keyboard works great except when I try to enter passwords. Â It appears to lockup and I have to hit the same key over and over before I get a response
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Feb 13, 2013
When booting up, the bios does not recognize the supervisor or HDD passwords.
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Oct 11, 2008
I recently sold my Aspire 5002 WLMi notebook to a friend who changed too many settings and mussed up the BIOS in record time.... 10 days. I got most back by using a restore point but noticed he had a BIOS password requirement for booting up. I went to change that and set the new password with blank fields....save and quit....reboot....
...and whoops. Neither does a blank field nor his old password work now. in hindsight, I recall it was odd how some of his BIOS options had been greyd out and realized he must have a supervisor and another BIOS password. Swears he doesnt remember what he did. Now, we're locked out with 3 tries and error code 00000.
I removed the CMOS battery but unlike desktops I've messed with, I cant find any jumpers or marked pads to short out. Read somewhere that Acer now uses some form of flash memory. I cant find any documentation on this and Acer hasnt answered my email. Most of their sites dont even list this version of laptop. I bought it in Amsterdam at the end of 2005 but their Netherlands site is only in Dutch, a language I cant begin to decipher.
Anyone have ideas on this or possibly a motherboard schematic with lables? I looked at lists for Acer MB's and theres not a single number printed on here that resembles those lists I found.
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Apr 5, 2014
Every time I log in to a web site in IE, SimplePass pops up asking is I want to remember the password:
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I have the option to remember web site logins turned off:
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I could ignore it, but SimplePass is blocking IE from proceeding until I reply.
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I am running Windows 8.1 on a brand new Envy Touchsmart 15 15-j151nr laptop.
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I like using the fingerprint sensor to log in to windows, but I am going to have to disable SimplePass if I can't get this fixed.
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Nov 10, 2014
I have just bought the above laptop and gone through the setup. I've only input 2 passwords, both of which I've written down and it appeared to have set up okay. Unfortunately, the laptop lid got shut down and it won't accept either of the passwords I've written down.
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Sep 17, 2014
Came to a point when I should completely restore the OS on my Acer Aspire 4752. Neither through Alt+F10 nor through eRecovery am I able to get around a Notice with the following "please complete operating system setup process before doing system recovery". There is only one option of this notice, that is to ok it and then the current Windows 7 Home Premium OS starts and I am not able to get out of this viscous circle. The OS works and is completely set up, so I do not understand what am I prompted to do. I see a number of postings out there, but no solution. Local Acer does not seem to know anything about the problem nor it's existence.
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Jun 3, 2012
After rebooting my system I now come to a screen to enter system password. Only thing is.. I never set this and there is no way around it.I have tried the take battery out reset CMOS trick that used to work in desktops to no avail.
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This is the message I get after too many password attempts.
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system disable key 92931076
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Dec 26, 2012
On my Pavilion dv6, a file (mobogenie/nengenie.dll) belonging to the Windows 7 system has been blocked by the anti virus/malware programn due to malware infection of this file. That is as it should be. However, pc peformance has been decreased (resources run out after 1 hrs use, lagging) as a result.  What do I do? Do I have to recover Windows 7 or have clean up of my hard disc, and how?
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Nov 30, 2014
HP 2000-2d13ca system disabled, asked for asministrator password and after failed attempts has disabled system with code '75669971'.
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Aug 28, 2014
I have a hp envy m7j010dx with windows 8.1. Â it came preinstalled (windows 8) on a 1 tb hdd. Â I recently purchased a samsung 840 pro 250 gb ssd that i wouold like to make the system drive and make the original drive my data drive. Â confused on how to do so. Â want it fresh not clone. all i can find is restore or backup stuff. Â i just want to put the original computer on the new drive.
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Sep 12, 2012
I just purchased a new Pavilion m7-1015dx Laptop and need to make the System Recovery Discs ... (which I realize restores the Laptop to factory default).. btw, I've already created the System Repair Disc.
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However, I read an article about creating a System Backup Image that allows you to Recovery EVERYTHING if lost, all your installed programs, etc.
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First Question ::: if I do the System Backup IMAGE ... Do I still need to create the System Recovery disc's (mfg's default) also??
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The Second Question ::: If I create the System Recovery discs do I still need that Recovery Partition ??
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I am really really wanting to partition my C: drive ... it's huge plus I hate seeing storage folders intermingled with system folders .. Currently using a Symbol/Character to separate them.
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As of now, I can't partition the C:drive as all partitions are used.. max is 4 and I've got 4 .... C:drive,  System Partition,  HPTools Partition, and  Recovery Partition.
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Feb 12, 2014
I have an Ideapad Y510P with 24G SSD and Windows 8.1. I uninstalled the Express cache by a mistake. So I want to re-install it. Unfortunately, the install program told me that I need to reboot the system even I tried to reboot or shut down the system several time.
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Nov 30, 2009
So after having my motherboard replaced twice, and now in need of replacement a third time, I have been granted a System Exchange. From reading posts around the interwebs and here in NBR, I have come to the conclusion that I will most likely be getting a Studio XPS 16, or, more specifically, the XPS M1640. I asked specifically for the RGBLED 1080p display (My XPS m1530 had the WUXGA screen) as well as the Radeon 4670. That aside, I wanted to ask those of you that have gone through this process how you tracked the progress throughout the course of the exchange. I can see on my Dell account the support ticket, and that it is now Closed-Assigned. Does that mean I shouldn't be tracking this support ticket, and instead should be looking for an order to pop up under Order Tracking?
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Jan 1, 2009
I have a Dell inspiron 3800; recently I when I opened my laptop I see a message that says:
Windows no se ha podido iniciar. El siguiente archivo falta o está dañado WINDOWSSYSTEM32CONFIGSYSTEM
It ask me to introduce the CD-Rom original; but I buy this laptop 5 years ago with all the papers but without this CD; what can I do in this situation? Also I'm not sure what version was instaled on the laptop.
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Nov 30, 2008
I chatted with a tech online earlier this week and he told me that i have to call a specific number because my system is red flagged.
Does anyone knows what it means or why a system is red flagged?
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Nov 15, 2007
Then it's time to go through and clean out your system! My M170 has been running warm just idleing. Start up a game and keboard feels like it's going to catch fire! Looking at Fangui, I was hitting 80C on the CPU side, and 110C on the GPU side while gaming.
Idle was sitting at 44C CPU, and 60C GPU. Not good! I'm honestly surprised that my system just didn't straight up melt through my desk! But, this is testament that the 7800GTX and a pin-modded 1.7>2.26 can take the heat.
I took the thermite paperweight with me to work today, tore it down completely, and was just bewildered by how much dust was trapped in the heatsink fins. The fans were coated with dust, but weren't too bad. And the grills on the case just needed a good wiping.
Looking from the outside, you just can't see the amount of dust those fins are able to trap in the case.
Also while it was torn down, I re-gooped the GPU/CPU's (cleaning off the previous AS5), and then put the system back together. I'll admit, I'm not using AS5 this time around.
Instead, I bought some off brand stuff from the local computer boutique. After reassembly, Fangui was showing temps of 32C CPU and 38C GPU. Much better! Played some Call of Duty 2 and Gears of War and the system didn't even break a sweat! After 15 minutes of gaming, my M170 was running a fairly cool 55C CPU and 78C GPU!
Now I can finish CoD 2 tonight (beat it before, just going through it again before I start CoD4), and play some more GoW without the system crashing!
CoD2 is running buttery smooth at 1920x1200, max settings, and GoW is sitting on 1280x720 w/ max settings...no slow down in the intense fire fights, and the game just looks remarkable.
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Apr 17, 2010
I have made a new install of Windows 7 Pro 64 bit. I then install "Dell System Software" which is found under "System Utilities" on their driver page. I reboot the system, and then windows gets an error and won't start. I have the newest BIOS installed.
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Apr 18, 2010
I've never gotten a system exchange before, so I'm kind of nervous..
Currently I have a Dell XPS M1530
C2D T8300 (2.4 GHz)
4 gigs RAM
250 gb HDD
8600m
Will I get another XPS M1530 and, if so, is my hardware likely to be the same or better? Any chance that I'll get the XPS 16?.
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Jan 23, 2009
I am in a bit of a tango in the head over which OS I should pick for my Mini 9 - Windows XP SP3 OR Linux? Only 1GB maximum is available to the XP system while 2GB max is available to Linux.
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Jun 17, 2009
I have an Inspiron with Vista Home Premium that won't boot and the "restore to shipped conditions" options doesn't work. I need to reinstall the OS but have lost the disk - HOWEVER I do have the disk off a Vostro that I own which is labeled Vista Home Basic.
My question is whether I can use the Vostro's disk to reinstall on the Inspiron (whose product key I have), and if so would I end up with Basic or Premium?
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Feb 22, 2009
Anyone else here that has been bitten by the L4D bug? I started playing this game the same day the demo was released, and immediatley bought it when the full game was released. I was hooked.
Not only was it one of the most awesome games out there, my hardware loved it. I could play 1280x800 with everything on high, and blast 80fps on average. Never did I see it drop below 60 fps - dozens of zombies on fire? No problem.
Then the game update came out... Rendering the game unplayable on my hardware. I got hit bad by the performance bug, really bad.
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Mar 30, 2010
dell comes with alot of crapware? And that they ussualy always do this when they get their machines, should I do it? How much of a difference does it make?
If so anyone kind enough to do a step-by-step guide how to for dumbies like myself?
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Jul 1, 2009
I have a Vostro 1500 running Win XP Pro
system.exe error message keeps popping up. I think it is a Trojan. I cannot clean it from the machine. It bogs down Adaware,
I can't install AVG or Avast on the infected laptop. I managed to clean it with Adaware, but it came right back.
I found several mentions of Ending Process in Safe Mode, but this did not work. I tried to format the drive and reinstall windows, but it wont erase the partition with XP on it
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Oct 20, 2009
I have a Dell E6400 and have had it for about a year and a month. recently it has started acting up.
The computer is fine until I log into my account in Windows XP. Then Dell ControlPoint Connection Manager freezes while attempting to load. If I try to open any internet browser that freezes too.
Windows Media freezes when I try to open it. And if I try to scan my computer using AVG the whole system freezes. Can someone give me some hints on what may be the problem?
I was thinking too much memory usage or something. I opened task manager and I had 75 processes running. Would a clean install of XP solve this problem or is there another root cause?
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Jul 20, 2009
I'm looking at purchasing an Inspiron Studio 1555 laptop for a friend through the dell outlet store in the UK.
However all the processors show up as 'Click System ID - 0'
See [url]
Dumb as it sounds, can anyone confirm for me that the refurbished models do in fact come with a processor and what spec it is?
I emailed Dell a week ago and still have had no response, which I suspect is par for the course.
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Jan 21, 2010
Dell System Recovery Guide-Winter 2010
Written by Richard Hamilton – Thomas Chace-Contributor/Proofreader
Need to recover your Dell, but don’t know where to start? Just Curious? Look no further, as this guide will walk you through the system recovery process. Whether you use XP, Vista, or 7, you’ll be back up and running in no time.
I’ll go over the pro’s and con’s of each recovery method, so you can make an informed decision. Unlike some other computer makers, the recovery method’s Dell has offered has changed over time, hence the need for this guide .....
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