Dell :: System Software Fails

Apr 17, 2010

I have made a new install of Windows 7 Pro 64 bit. I then install "Dell System Software" which is found under "System Utilities" on their driver page. I reboot the system, and then windows gets an error and won't start. I have the newest BIOS installed.

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Dell Latitude E6420 :: Client System Update Fails

Aug 16, 2012

The above fails with an error "check for updates failed" in the gui.

Sometimes it determines the list of updates to get, but then fails to download those updates, sitting on the download screen and doing nothing.

Files are created C:UsersadrianAppDataLocalDellClientSystemUpdate emp but they never exceed 11.7MB.

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Dell Inspiron 1525 :: Screen Won't Turn On And System Fails After Internal Clean Out

Jan 14, 2015

We have a Dell Inspiron 1525. It has been having overheating problems for a while, so tonight I opened it up, removed the heatsink, cleaned out the clogged up fan and cleaned/replaced the thermal paste on the CPU. While taking off the heatsink, the thermal pad that was on the GPU tore. I didn't have another pad handy, so I used (non-conductive) thermal paste on that as well. Also, while I had the heatsink out, I inspected the CPU and found that one of the corner pins was actually bent outward (yes, it came from the factory that way!), so I (very carefully) straightened it before reseating the CPU.

Now, when I try to start the computer the screen stays completely blank (no Dell logo, no command lines, nothing), the HD and disc drives spin, and after a few seconds the entire system dies...

I have tried some of the solutions (unplug power, hold pwr button 30 sec, plug in power, and boot; remove/swap the memory) but so far nothing has worked.

What could the problem be? Could switching from a thermal pad to thermal paste on the GPU cause this? Or straightening the bent CPU pin? Could it have been intentionally bent to work properly? I've certainly never heard of such a thing...

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Acer :: Travelmate 2420 Fails To See Operating System And Will Not Restore From Disc

Apr 23, 2009

ACER Travelmate 2420 fails to see operating system and will not restore from disc.

My Acer Travelmate 2420 now fails to see the operating system. When I use the restore DVD that I had made it boots up and after a while the recovery runs. I hit a problem when the machine asks for disc 2 to continue the recovery. Only one disc was ever made during the back up session.

A few facts.

Before the OS failed Acer Recovery and other Acer Programs had started to not function.

The C: and D: drives where NTFS Formatted.

I have even considered cleaning the hard drive altogether and installing a new OS. The problem here is that I can't get into DOS Mode.

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Dell :: CD Burning Fails With XP In My XPS M1530

Jan 8, 2009

i have windows XP with service pack 2 in my XPS M1530. All the drivers seems to be fine. one problem now i have is it does not burn CD with any softwares, not even with XP cd writing s/w directly.

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Dell :: Inspiron 1545 Fails To Boot Up

Jul 23, 2012

I closed Down the lid to head to my room and then came back about five minutes later, opened it up, and pressed the power button. A flash of a blue screen appears but I can't read what it says on it and then once it tries to load it reverts to a black screen that says "Windows has failed to start up . A recent hardware or software change might be the cause." Then I can either launch Startup Repair or Start Windows Normally.

I have tried both options, ran a hardware diagnostic test twice, tried to restore to a previous date, and tried to boot up in safe mode but each option fails and it just goes back to this black screen with the two options.

The only option I haven't tried is reverting to factory settings but that is because I would like to save my files first.

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Dell :: Sound - Direct Music Audio Fails

Jan 9, 2008

I have a Dell XPS M170

SPECS:
Intel Pentium M Centrino 760 2.0Ghz Processor
1Gb 533Mhz Ram
nVidia geForce Go 6800 Ultra
17" WUXGA Tru-Life Liquid Crystal Display
Microsoft Windows XP Media Center 2005 SP2
SigmaTel C-Major Intergrated Audio

The problem is sound been very gargly and sometimes direct music audio fails. I don't won't to buy a sound card.

1. Any drivers you use?
2. Any tweaks you would recommend?
3. Can cleaning the connectors fix it?

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Dell Inspiron 5010 :: Fails To Startup And Beeps?

Feb 1, 2015

I have a dell 5010 and it went black screen as I was using it. I powered it down by holding the power button and then tried to rebot. The laptop power led goes on, the hard drive led flickers once and the fan goes on but slow. The screen stays black and the laptop does not booth. It then sometimes bleeps times over and over. Is it dead? How can I fix this or at least recover the data in the hard drive?  

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Dell Inspiron 5521 :: Starts To Boot And Fails

Jul 3, 2014

I have an Inspiron 15R 5521 that is causing me no end of headache. When I try to boot it, it starts to boot (audibly you can hear the internal systems starting to go) but the screen stays black and after about 5 seconds, it starts beeping. It beeps continuously approximately once every 2-2.5 seconds, and I have counted up to about 30 beeps (it didn't stop beeping, it was just doing my head in).

It started about six months ago, doing it once when I tried to boot it, but pulling the battery fixed it. However, it got progressively worse until one night it simply wouldn't boot at all. A short-term fix was to mash F4 or F9 once the power button was pressed, but now even that doesn't work. I think it might be something in the boot sequence that causes it to fail...

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Dell XPS M1710 :: Fails To Power On - Not Even Begin To Boot

Mar 13, 2013

My xps fails to power on, here's a quick history of the laptop, couple of months ago i decided to try fix my dc jack issue, it would only charge holding cable a certain way, replaced the jack but my soldering wasnt good enough so bought a replacement MB and installed.

this lasted around 2 weeks, laptop shut down after battery had ran down even though connected to ac, looked at transformer on lead and noticed power light was not on, bought replacement charger and connected immediatley light on lead started flashing indicating a short on the mb (i think), tried 2 different chargers same result

bought another mb that was fully tested before shipping, installed, when connecting ac the battery flashes orange 3 times then green and continues this cycle, from what i read think this is only to say the battery is bad.

however the laptop doesnt power up tried it with without battery and did the stat drain technique of holding power button for 60 secs etc.

Basically when switching on the power on light comes on for maybe 3-5 secs and goes off again without any fans etc even begining to boot, if i hold the fn key and power it lights the 3 leds on the left, 9, numlock and i forget the symbol on the other led...

could it be the cpu? though it sounds as if the laptiop isnt even getting to stage of checking for all hardware?

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Dell Latitude E6530 :: Chipset Driver Update Fails

Aug 5, 2014

Using Dell Clent System Update to update a Latitude E6530. All drivers are updated now except the Intel Chipset Driver. On Windows 7 64 bit. Framework version of the driver is 3.0.921.

The error message that it gives is Update package digital signature is invalid - status: Failed  Error Code 7

Not sure how to remedy this.

I am trying to install this driver update hoping it will remedy a black screen with cursor when logging in. It takes about a minute to login and then the desktop finally appears. Was taking quite a bit longer to log in before I updated the other drivers and then removed McAfee to see if it was eating up system resources.

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Dell Inspiron N5110 :: Windows 7 Manual Reinstall Fails

Jan 29, 2013

I just received replacement media to install win 7 on Inspiron N5110.  The install is failing with a general Windows install message, restarts computer to complete setup then errors again.  I ran the diagnostics again and the memory is getting this error:

Error Code 2000-0123

Validation 55729

Msg: Memory - integrity test discrepancy

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Dell Inspiron 1721 :: Windows Vista Fails To Boot

Feb 27, 2013

My Dell Inspirion 1721 fails to start the Windows boot.

The F8 and CTRL F11 do not work at all. I did the hours long total diagnostic that is built in and everthing passed - so must be software.

How do I recover? Can I just install a new version of Windows (to replace Vista) and save the existing files and software on the laptop?

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Dell Inspiron 17 3721 :: Fails To Create Back Up Disks

Mar 25, 2013

I'm setting up a my new Dell Windows 8 laptop.Now, I'm trying to create a set of recovery disks in case anything goes wrong, I'm using Dells own software. Unfortunately there seems to be an issue with, in other words its pish, and it fails after creating the first disk when it needs to create four. Every time I put a second DVD in it just ejects with no error message.it seems that a lot of people around here are having the exact same issue. It wouldn't be such a problem if you could boot into the recovery partition by hitting f8 during boot, the only way you can access it,though, is by holding down shift in windows 8 and pressing restart which is absolutely no use if windows won't boot!! I've got a hold of Acronis True Image 2013.

My question is can I make recovery media by creating a boot disk and then creating and image of the PBR partition, which I'm sure holds the recovery data? I can't back up the whole system as there is now 120Gb in data on it. I don't wan to back up the whole system, I just want to be able to restore it to factory default,in case anything ever goes on it, by using DVD media.

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Dell Inspiron 3721 :: Fails To Turn On - Only Power Light Illuminates

Nov 14, 2014

This morning, my Inspiron 3721 (18 months old) failed to turn on.  Worked fine last night.

Symptoms: on pressing power button, only power light illuminates, but no other noises, no fans, no screen response.

Have removed battery, removed power lead, held down power button for 50 seconds.  Reconnected battery & power lead, but no change to above behaviour.

Tried a different power lead but no change to above.

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Dell XPS 13 :: Keyboard Backlighting Fails Turn On After Resuming From Sleep Mode

Mar 21, 2013

I'm about two week in after purchasing a Dell XPS 13 (L322X)... I've begin noticing the keyboard backlighting fails turn on after resuming (opening the lid) from sleep mode. Depressing the FN with the backlight doesn't remedy only a system restart does. Could this be the result of flawed keyboard drives? If so how do I get the drivers?

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Sony :: Z11 Fails Windows 7 Validation

May 3, 2010

Yesterday I tried to install Windows XP Mode onto my Vaio Z11. The installation required a Windows Validation, which requested to install a file called WindowsActivationUpdate.exe.

I did that, but the installation failed with error code 0x8007054f ("Internal error"). I tried this several times, but it always failed (once with another error code, 0x80070bc9).

The result is that I cannot install Windows XP Mode, and validation results suggest that I might have a pirated Windows 7 version. I am using the factory-installed Windows 7, obviously

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HP/Compaq :: How Long Will It Take Before An NVidia GPU Fails

Aug 15, 2009

HP notebook I have ever owned. Given I'll be taking this to school under the elements, how long on average can I see this GPU lasting? And if it dies under warranty, will HP fix it for sure?

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Dell Inspiron 14Z 5423 :: Boot Failure - Fails To Load Setup Screen

Apr 14, 2013

My husband came home from work saying his laptop doesn't work, being the naturally skeptical wife, I tried to boot it up, thinking I'll f10 (Well, f12 - turns out) the problem away.  If that worked, we wouldn't be here.  Anyway.  9_9

The laptop turns on without a problem, and presents me with the Dell loading screen.  The loading bar is present, but nothing is actually 'loading'.  There are two options in the lower right hand corner, "F2 - Setup" and "F12 Boot Options".  If I turn the laptop on and press one of these buttons really quick (within a second), then that option will be highlighted, but nothing more occurs.  I've tried this for both F2 and F12.

I've tried:

-Boot Options - fails to load the options screen
-Setup - fails to load the setup screen
-Turning the power off and holding the button down.
-PSA ...  Pre-startup Analytics...?  Didn't work.  Spent 5 minutes tapping F12 once a second.
-All of the above with and without the AC adapter in.
-Taking the battery out (Oi, that was fun.) and plugging it back in.

None of these yielded different results.

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Acer :: BIOS Update Fails, Yes I Ran It As Admin

Mar 2, 2010

I have tried the 1.35, the 1.32, 1.31, and 1.29 bios for the 5620 and all of them keep coming up as 'open flash.sys fail'.

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Lenovo U410 U/S Series :: Fails To Boot?

Oct 20, 2014

I got this idela pad U410 about a year ago and it was functioning nornally. A few months ago it started to boot up very slowly when power cycles. A hibernate was quick. Now it never comes up and keeps waiting at the Lenovo screen, no windows. I have seen posts that say it is a manufacturing defect. This one is out of warranty, so what is the solution. Do we have a solution at all? Why does Lenovo market such a bad product. BTW, the back cover is so flimsy that it gave up and had to replace it. Overall a case of bad engineering i guess.

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Dell Inspiron 15R N5110 :: Fails To Start After Local Backup Restoration To Factory Image

Apr 15, 2013

I have a laptop in our lab that was full of a bunch of software that had been installed over the last year or so and I was trying to bring it back to how it was shipped from the factory.  After booting with the F8 option then through Advanced Options I selected to restore the laptop to the factory image since there was no data that I needed from the unit.  After the laptop restoration was finished I now boot to the BSOD and it perpetually asks for a startup repair which does not work.  I made this unit a door stopper needless to say since there are no disks included in the purchase. Is there any way to get this laptop back to factory?

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Acer :: Aspire 4315 BIOS Download Fails

Feb 20, 2010

I have tried downloading the current BIOS from the US site, uncompressing the files and running the application and recieve " open flash.sys fail".

THEN I tried downloading V1.8 from the european site and again, unzipped the files, looked everything over, and ran the application and got the same
error "open flash.sys fail" I am a rookie, and I want to upgrade the processor to a dual core cpu, but cant even get the BIOS updated. HELP! Its frustrating. I have an Acer Aspire 5315 with a dual core cpu and I love it. I just want ot upgrade my 4315.

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Acer :: Extensa 5620-4801 Does Not Turn On (tries, Then Fails)

Dec 26, 2008

I downloaded a 800+ MB game today and was playing it even though it said my graphics card didn't match and stuff... I got a couple runtime errors and the game got shut down, but later I started ignoring the messages when I figured out that way, I can keep playing. Then I "accidentally" responded to the error message and when the game got shut down the computer stopped responding at all. I force-shut down the computer by holding down the power button. Then, after that when I try to turn on the computer the fan starts turning and green light comes up... for about 3 seconds. Then it takes a .1 sec-long break and tries again for another 3 seconds, then gives in completely. It does this when it has power, so I don't think it's the battery. It won't even show the Acer screen at the very beginning. It's a Vista, no recovery CD (do you ever get recovery CD's for Vista?). Any chance we get our notebook alive and kicking again?

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Lenovo B / G Series :: G500 With New Disk - Restore Fails At 42%

Apr 6, 2014

I have a new G500 with a 500GB drive and Windows 8.1 preinstalled. I foolishly thought it would be easy to upgrade it to 1TB, which is supposed to be supported by the hardware according to the technical documents. Using OKR I have created a backup USB disk, ensuring that the option to copy the Recovery Partition is checked. All appears fine, I get a message to say that  the disk was created successfully. I have not taken the recommended option to delete the recovery partition at this point. When I then replace the internal drive, boot from the recovery USB drive and run the restore, it fails at 42% with the message "There was a problem resetting your PC." No other information is provided and the only option available is to power off the PC. I have tried all three USB ports, 2 different 1TB disks and have tried all the options available. I have also tried two different USB disks for the back up.
 
This machine is only 2 weeks old but it is starting to drive me round the bend. As it takes the best part of two hours to fail it is a time consuming procedure.
 
It seems that Lenovo's backup/restore software simply doesn't work. It may be something to do with the BIOS - this machine has a newer version than is available from Lenovo's website.

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Acer Aspire E1-510 :: Fails To Upload Windows - Revert Changes

Jan 20, 2015

I don't know why my acer aspire E1-510 fails to upload windows...after wasting so much time, it revert changes and thats freaking me out...its also very slow...I tried playing fifa2013 on it.its so slow...

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Acer :: Aspire M1640, ERecovering Management Fails To Respond

Apr 9, 2009

I have tried creating a recovery disk using the ‘Acer Empowering Technology’ but every time i click on the “create factory default disc” button, the “Acer eRecovering Management” freezes and i get an error message saying : Acer Empowering Technology Framework launcher has stopped working. A problem caused the program to stop working correctly. Windows is collecting more information about the problem.

Another thing, i know how to unhide the 'PQSERVICE' partition, but i'm wondering if it's possible to create these discs directly from the partition without the need for the faulty 'eRecovery Management'. If yes, how?

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HP DV6-6c38TX Display :: Inbuilt Webcam Not Working As It Should - Fails To Be Recognized After Using

May 2, 2013

I am an HP DV6-6c38TX  running Windows 7 x64. I also have VMWare Workstation 10 installed.
 
Drivers installed for the webcam are :
 
ksthunk.sys
usbvideo.sys
 
Issues:
 
1) running in normal Windows 7 x64 base machine  (not VMWare)
 
a) after booting the laptop I can use the webcam
b) I run an app to capture an image and it works fine. I then close the app.
c) I open Skype and use the webcam and then Exit Skype. 
d) I open the app again and it says - could not detect webcam device  (assuming this comes from the app)
f) I open Skype and check the webcam and it works. I stop the webcam (Skype still running)
g) I start the app again and now the webcam works
h) I Quit Skype, runthe app again, and it now says - could not detect webcam device
 
That is just for the Laptop running as is.
 
2)  VMWare
 
now in VMWare, this is worse.
 
a) I attach the Webcam
b) I run the same app, but it says - could not detect webcam device
c) I close VWMare
d) Now no app detects the webcam, not the app, not Skype.
e) I check the Device Manager and in fact the webcam now does not even appear in the Dedvice Manager...

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HP Envy M7-J010DX Networking :: Laptop Fails To Connect To Wireless Network

Dec 28, 2013

I have a HP ENVY TouchSmart M7-J010DX Laptop with Core i7 Haswell CPU and Intel Centrino Wireless N-2230 card.  Product number is E0K83UAR and I'm running Windows 8.1 OS.   Lately, I've experienced many occasions when the laptop fails to connect to a wireless network when other PCs in the same room connect.  I should say it mostly connects, but with "limited connectivity" and no Internet access.  I struggled during a week's vacation to connect and then had a problem connecting when I returned home, where I previously had no problems.  And I'm having this problem on networks that previously were not a problem.  I've read on this forum that many people are having similar problems.  So, I'd like to upgrade the wireless/bluetooth card to something that is known to work more reliably.  I assume I would have to stay in the Intel family.  I saw one recommendation for an Intel AC 7260 card...

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Lenovo X Series ThinkPad :: X1 Carbon - Fails WWAN Connection Yet SMS Working

Apr 8, 2014

The Broadband on my X1 Carbon (Gen 2) always fails to connect with an error message saying that "You're either out of service or SIM card not activated" while neither of these conditions are true. Oddly, SMS is working fine and I can both send and receive messages without problems.
 
What could be wrong? How can I diagnose and fix the issue?
 
Some more details:
 
- The ultra-book is a Type 20A7 which came with the SIM slot but no broadband modem. At that point Access Connections showed the Broadband option greyed out. I had to call support to find out why and that's when I learned there was no modem.
 
- Support told me to order part number 04X6038 which is a Sierra Wireless EM7355. After installing the latest driver, the Broadband option was now enabled but it still failed with the error message mentioned above.
 
- At the wireless store I told them it was not working and they gave me a new SIM card. This time I received a welcome SMS message. i tried sending to a few numbers and replying which works.
 
- The wireless provider took the IMEI number of the EM7355 and confirmed it was compatible which seems logical considering SMS is working.

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