Acer :: Travelmate 2420 Fails To See Operating System And Will Not Restore From Disc
Apr 23, 2009
ACER Travelmate 2420 fails to see operating system and will not restore from disc.
My Acer Travelmate 2420 now fails to see the operating system. When I use the restore DVD that I had made it boots up and after a while the recovery runs. I hit a problem when the machine asks for disc 2 to continue the recovery. Only one disc was ever made during the back up session.
A few facts.
Before the OS failed Acer Recovery and other Acer Programs had started to not function.
The C: and D: drives where NTFS Formatted.
I have even considered cleaning the hard drive altogether and installing a new OS. The problem here is that I can't get into DOS Mode.
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Jun 23, 2009
I bought a used Acer TravelMate 2420 laptop (WinXP, RAM 1 GM, hard disk 40 GB, Intel Celeron M processor 1,50 GHZ) and since the beginning it had overheating problems and also some issues with power management. And yes, I know it was a stupid thing to buy it, but knowing it doesn't help.
Now the problems:
1. Whatever I do, it keeps overheating, even if no programs are opened. The laptop's fan works very vaguely, and I can hardly hear any sound of it. At first it didn't trouble me much, as it was winter and it would still work, although heated up. I also bought an USB ventilation pad (2 fans), and it helped for some time. But now, when the air temperature is over 30 degrees (in the room), the laptop just "freezes" in the middle of work and stays like this for about 20 min, or just suddenly shuts down completely.
2. I can't turn it off if the power supply is on - I have to unplug it just before the computer shuts down, otherwise it keeps on restarting. Also I can't use it without a battery, as it doesn't turn off in any way (even pressing the power button for a long time doesn't help), and I have to unplug power supply (which ain't no good for computer).
What I already tried to do:
1. Re-installed Windows, installed updates.
2. Checked the computer with various antivirus and antimalware programs (Avira, AVG-free, Malwarebytes' Anti-malware, Spybot Search and Destroy, Ad-Aware).
3. Installed additional Acer utilities: Acer emPowering Framework, Acer ePerformance Management, Acer ePower Management - but they basically didn't let me change anything important (like the fan speed, for example). With PowerManager I changed the CPU speed to Medium, well, it helped a little bit, but the comp. is totally slow now (and still overheats) ... if I set the speed to High, it just turns off after about 10 minutes.
4. Instaled SpeedFan to speed up the fan - but it didn't detect any fan in the computer!
5. Dismantled the laptop (removed the hard disk, the keyboard) to see if the fan isn't clogged, but I still couldn't reach it. So I just used a vacuum-cleaner as much as I could reach, but of course it didn't change anything.
6. Oh and of course I disabled all the unnecessary programmes (by modifying msconfig -> startup).
7. Ran HDD diagnostics, S.M.A.R.T. report showed no problems.
I've read quite a lot now about these laptops, and seems like they all have this overheating problem, but it's usually solved by using a ventilating pad (which helped in my case a bit, but basically didn't solve the problem). I didn't found anybody having these power problems, so I guess maybe a previous user made some stupid modifications... I just don't know how to fix them now.
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Sep 8, 2008
My daughter bought an Acer Travelmate 2420 (2428a) 2 years ago. Within a year we had to return it, due to heat problems. (It kept shutting down) The vendor told us that they had to clean the fan and the cooler... Now, a year later the problem is back... A strange thing is that the fan doesnt speed up at all.. it has never done it in fact,(It allways runs quiet) no matter how warm the notebook get... It just shuts down and we have to wait 10-15 mn before we can reboot the notebook... I installed SpeedFan, just to see if I could adjust the fan, but it just doesnt appear... I can read the temperature (71 on start, thats a lot for a Centrino...) the speed and the CPU charge... And thats it.The bios is up to date (Ver. 1.06)
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Dec 3, 2008
I have a Acer TravelMate 2420 that my sister gave me last year. I formatted the HD and wiped out the partition section on the HD. I found all the drivers that I needed except my wireless doesnt work. I have downloaded every different wireless driver from the acer site and nothing works. OH, my sister lost the Recovery Disc for this computer as well. When i go to my device manager, there is yellow "?" beside the following"
Other devices:
------------- Network Controller?
------------- PCI Modem?
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Jan 18, 2009
I have a Acer Travelmate 2420 that needs a new LCD back cover... The hinges were/are overly tight and over time the back cover has cracked and now it is to the point where replacement part is necessary..
the part number is 60.TB2V1.004 butr I am having difficulty tracking it down..
I have found a site that lists itm, but does not have it in stock..
[url]
although i am due for a notebook upgrade..i would like to repair this one for a spare home user for my wife or children
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Apr 9, 2009
when I changed the volume control my volume osd flickers.
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Mar 30, 2009
I have an Acer travelmate 2420, that I want to factory format but I can't get the back up cd's that I made to work and the Empowerment technology is no longer on the pc how can I factory format now?
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Mar 5, 2015
I have, a.o., a TravelMate2420. Can I let it boot up and/or close down on specific times? It's one of my Acers, the oldest, and I want to use it for monitoring my sunpanels.
That program will start up after boot and close down while closing down the system. The program uses COMports and for datasavings harddiskspace AND a part of the machines memory, so it has to shut down regularly before the machines' memo is full. And then start up clean and so on. Aprox a week of data will do, so a weekly restart of the system would be needed.
If timer doesn't work I can use the local network option. But how?
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Mar 3, 2014
I want to install a new ssd-drive, which is empty. I did create a DVD under rescue & recovery. But on startup with the new hdd, it only offers me a restore option, not a NEW system. R&R also only created ONE disc, imho thats not enough, dont I need some more for the whole system?
And I cant backup the whole windows system, because even though its fresh its 80 gig (some data was taken along, dunno which)...
And thats my problem in a nutshell: I cant create discs with ONLY the windows install-system, or rather I dont know how
I now tried 3 times, and R&R burns only ONE disc, and booting from that, it asks for a recovery. I want a new fresh virgin system...
I tried a couple of times, did not work. Had to swap back the old drive to work again.
System: Windows 7 professional
Lenovo L520
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Sep 17, 2014
Came to a point when I should completely restore the OS on my Acer Aspire 4752. Neither through Alt+F10 nor through eRecovery am I able to get around a Notice with the following "please complete operating system setup process before doing system recovery". There is only one option of this notice, that is to ok it and then the current Windows 7 Home Premium OS starts and I am not able to get out of this viscous circle. The OS works and is completely set up, so I do not understand what am I prompted to do. I see a number of postings out there, but no solution. Local Acer does not seem to know anything about the problem nor it's existence.
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Sep 18, 2014
I have an acer extensa 5630,can i do a factory restore?as i dont have the original disc.
I have these specs on my laptop-
Windows Vista Home Premium, Service pack 2
Acer Extensa 5630.
Pentium (R) Dual Core CPU.T4200 @2.00 GHZ 2.00 GHZ
2GB RAM
32-BIT
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Mar 10, 2015
I am owner of Acer Notebook Aspire E1-430. 13 months old and Operating System not found!
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Dec 8, 2014
I have a problem with my laptop, it won't boot up due to "Operating System Not Found", but I've used it already for several times but just yesterday it turned out that "Operating System Not Found". I've tried to check whether the hard drive is a problem and slave it to another laptop but it's still working, it will boot up well in another PC. Now I tried to insert a bootable USB drive just to reformat it for it to work again, but still it won't work. My bootable USB drive is detected and can be found in the boot options but if I select the drive for boot it still says "Operating System Not Found". Then I went searching over the net then I found something that might work like having it boot in Legacy BIOS mode, it boot up then but the problem is my display is distorted and fading, there are lines and overlapping display.
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Oct 1, 2014
I get the Acer explore beyond limits splash screen. It stays on that for several minutes then the screen goes black and says that Operating system not found.
I was able to get the BIOS screen by pushing F2 but didn't know what to do from there.
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May 19, 2009
About a week ago, some serious problems happened to my TravelMate 3280 to the point that booting in safe mode doesn't even work. I couldn't access the eRecovery Management either and didn't any recovery DVD.
So finally, I reinstalled windows XP SP3 from scratch. As a result, the computer didn't have Acer eRecovery Management installed. I still prefer the original factory settings though. So I browsed around online forums and found a thread by Pupples at Install Factory default, eRecovery
I did what Pupples suggested, managed to restore the alt+F10 function, and entered the Acer Recovery Management during start-up. Then, I chose the Restore Factory Settings option.
The restoration process began smoothly until about 50-60% progress when an error message occured. It says:
Fails in creating or opening a file
C:preload.tag
D:preload.tag
X:preload.tag
After those messages, the computer booted again from the beginning and then entered a black screen with a writing on the top of the screen. The writing:
NTLDR is missing. Press any key to continue.
I pressed any key, but the same NTLDR message kept on re-appearing.
Does this have anything to do with the FAT32 or NTFSthing?
Are there any ways to restore my TravelMate 3280's factory settings?
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Feb 2, 2015
I am trying to fix a v5-571 for a customer, i get the " no operating system found" error, so i thought i could just wip out the hard drive back it up and restore, total failure after removing the drive, the drive comes up with cycle redundancy errors which usually means drive is dead, now I can buy a replacement but I've been unable to find recovery disks for the new drive. The lappy is windows 8. There is no disks with it he never made a recovery disc.
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Dec 11, 2014
I have an Acer Extensa 5620. I have a black screen that says no operating system found. I have tried F2 but I do not know the password and niether does the person I got it from. I do have all the discas that came with it but I can't get the recovery disc to work.
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Jan 18, 2015
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The BIOS sees the new HDD and the DVD player but will not boot.
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Oct 6, 2014
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Apr 6, 2014
I have a new G500 with a 500GB drive and Windows 8.1 preinstalled. I foolishly thought it would be easy to upgrade it to 1TB, which is supposed to be supported by the hardware according to the technical documents. Using OKR I have created a backup USB disk, ensuring that the option to copy the Recovery Partition is checked. All appears fine, I get a message to say that the disk was created successfully. I have not taken the recommended option to delete the recovery partition at this point. When I then replace the internal drive, boot from the recovery USB drive and run the restore, it fails at 42% with the message "There was a problem resetting your PC." No other information is provided and the only option available is to power off the PC. I have tried all three USB ports, 2 different 1TB disks and have tried all the options available. I have also tried two different USB disks for the back up.
This machine is only 2 weeks old but it is starting to drive me round the bend. As it takes the best part of two hours to fail it is a time consuming procedure.
It seems that Lenovo's backup/restore software simply doesn't work. It may be something to do with the BIOS - this machine has a newer version than is available from Lenovo's website.
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Nov 7, 2009
I am planning to restore my laptop to its factory default because of some problems like the "Windows Update" window is all grayed out. I tried finding solutions in the net but it doesn't solve the problem so maybe system restore may do it but inst going to remove all the programs, like MS Office? Are the files saved in drive D also be removed? My laptop has MS Office already when my mother bought it. I have Acer Aspire 5730z.
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Jan 5, 2009
I actually want to wipe my HDD because I get an error in partition table and I can't use Partition Magic and other tools..
I have created an Acronis Image for my PQService of about 8,5 GB and one for the other Hidden partition 3,5 GB - is this a CompaqSetup Diagnostic partition with ROM BIOS ? or is Acer Arcade-InstantOn ? cause I've seen it's name like CompaqSetup and in some utility program it's says about something with diagnostic.. I'm confused about this... and btw I have already created my Recovery DVD's.
So if I wipe my HDD, after it's all gone I can use my Acer recovery disks and reinstall Vista Ultimate and Restore PQservice and the other partition ? How do I restore my backed up partitions like PQservice and Acer Arcade if I don't have them already when I use Recovery Disks ?
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Apr 17, 2010
I have made a new install of Windows 7 Pro 64 bit. I then install "Dell System Software" which is found under "System Utilities" on their driver page. I reboot the system, and then windows gets an error and won't start. I have the newest BIOS installed.
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Aug 28, 2014
I have a hp envy m7j010dx with windows 8.1. it came preinstalled (windows 8) on a 1 tb hdd. I recently purchased a samsung 840 pro 250 gb ssd that i wouold like to make the system drive and make the original drive my data drive. confused on how to do so. want it fresh not clone. all i can find is restore or backup stuff. i just want to put the original computer on the new drive.
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Mar 9, 2015
Acer travel mate 4060 * upgraded to 2 GB ram and windows 7 Home premiun 32 bit has just been recovered from a crash.
I am sending this message from the same computer. My built in speakers are not functioning . However when I connect an external speaker with a USB connection, its working perfectly well. I can watch videos and play music. I checked and it appears that there is no sound device installed.
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Dec 17, 2008
Due to what I thought were issues with SP1, I uninstalled it. Finding it not to be the case and that the uninstall left my machine somewhat "stuttery", I set it up for a system restore and went to bed. About eight hours later, I checked it and it was still restoring! I figured it had locked up (it's done this before) so I powered it off. Dumb move, I know.
Now, though, I try to start windows but it the screen gets stuck on black before it loads up the glowing windows logo. It will do the loading animation but that's it. I've tried loading Windows from CD but it doesn't make a difference. It loads the files with the DOS-like loading screen, then does the exact same thing.
I've also tried to get it to start in Safe Mode. I push the key to get there but the start-up selection screen only flashes before going right into loading Windows normally.
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Some things I've wondered about:
1) Is there a for sure way to get into the start-up selection screen?
2) Can I format the HDD with FDISK and then load windows from my vista cd and have it reinstall?
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Nov 25, 2014
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Aug 16, 2012
The above fails with an error "check for updates failed" in the gui.
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