Dell Studio 1555 :: Can't Get In Contact Via Web / Email As Service Tag Doesn't Get Recognized On Website
Mar 5, 2013
I can't get in contact via web/email to Dell as my service tag doesn't get recognised on the wesbite, and the auto detect doesn't work
I have a Studio 1555 laptop and want to add bluetooth to itÂ
I have found this:
[URL]...
and this:
[URL]....
Model numbers 0P560G and 0M960G
Which one I need and whereabouts I need to check inside the laptop to see if I have the slot available? I am capable of doing this sort of stuff as I have built my own PC, just don't normally do anything to laptops (other than install an illuminated keyboard in this)
Will it work if I just add the module and install the driver?
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Feb 25, 2010
I bought this Incase Slider case for my iphone last August directly from Apple. The case has cracked. Incase wants a copy of my receipt, which I don't have. Any way to contact Apple to get a copy?
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Oct 3, 2009
I ordered a laptop from Dell on October 1st over the phone. Immediately after I placed the order, I looked it up on dell's website to make sure it had gone through.
The status said "In Production." So then I called the 800 number that gives you an automated message about your order status (yes, I'm anxious), and the recording said "Your order was received today and is currently being processed." So I thought that was weird that the website and phone service were telling me two different things.
So the next day I checked the website and it still said "In Production" and I called the number and it said my order was still "being processed." Also, on the website under Billing Information, it said "Bill to: N/A" and I was concerned that maybe my billing information was wrong.
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Nov 6, 2008
but when you try to add your configuration to the cart, it tells you that you have to call an agent to order. There is even an option for an RGB 1920x1200 LED screen!
But, at least they're FINALLY available ..................... guess I need to call and cancel my Studio 15 now
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Aug 6, 2009
I have some serious problems and complaints about the way I was treated, delayed service support, and about some unresolved issues with my laptop.
How can I contact someone inside
Dell that has the authority and can help me out?
No more useless call-centers, service support, store support, and similar others.
I need to talk to someone serious that is able to listen to me, and has the power to do something about my complaints.
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Jul 23, 2009
I'm looking at my new SXPS 16 and on the right side of the glossy lid it looks like they didn't finish glossing it or it jammed up.
Also when I run my hand over it it feels rough compared to the glossy rest of the lid. Also you can only see it at angles not looking straight down
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Jan 19, 2009
does anyone have access to a Studio XPS Service Tag??? I'm trying to order a 4GB Stick of DDR3 RAM for my Alu-Macbook, and Dell require a Service Tag from me.
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Oct 14, 2009
which of the two models seems most beautiful Studio? Think and say why.
Greetings,
Dell Studio 1535
Dell Studio 1555
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May 21, 2009
I've been reading the threads for a while and wanted to get some more opinions on the 1555 vs SSE. I know the SSE is basically the 1537 with the edge to edge monitor.
I placed my order for the SSE last week with an estimated delivery date of 6/15
I could cancel my order and go with the 1555 with an estimated ship date of 6/01. what do you think. I have ~$1000 to play with ......
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Jan 24, 2009
I have a new Studio 15 with firewire port. I just purchased a new camcorder to transfer DV tapes to DVD.
I got the camera specifically because it was supported by vista. But the laptop doesnt recognize the camera. Ive done a good bit of research and it seems to be a vista problem.
Ive tried all the solutions i could find on the net. Even modifying the registry per the instruction from microsoft support .....
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Feb 13, 2009
I just got my 1640 and stuck in my G.Skill (who puts a "." in their name?) booted up and the BIOS says no HDD installed. I removed and reinstalled the drive, no love. Then I just removed all the screws, letting it hang, and it recognizes the drive. Reinstalled with screws, no love. Let it hang again, it recognizes it. At this point I suspect the housing is warping it causing problems, but even with a single screw very loose, it doesn't recognize the drive as being installed.
So I either suspect warping or some kind of electrical short, and based on the "loose screw" test mentioned above, probably electrical short. The original drive, a Seagate Momentus 320GB 7200RPM worked fine. Also, the G.Skill worked fine, all fastened in, in my Macbook.
Soooo...any ideas? I'm planning on trying some kind of insulated mount, but I'm not sure what I need to do that. Nylon screws? Maybe Fry's has some.
Disclaimer: I know the 1640 has an option for a sweet Samsung 256GB SSD now for cheaper than the G.Skill, but it wasn't an option when I ordered.
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Oct 4, 2009
I'm getting a new laptop soon,which one should I get ?? Does the DDR2 ram make any differences to DDR3?
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Jan 4, 2010
Without boring you with all the details I wanted to inform this community of the wonderfully painful experience I had with Customer Support when I ordered my studio 17.
First it was a month lead time on a custom build. This I can understand since I did order it at the beginning of the school year.
So on the day it was supposed to ship they called me and told me it wasn't shipping because the screen was back-ordered and they had no idea when I would get it .....
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Feb 21, 2013
When I boot up my PC it comes to a screen expressing that the battery is critically low and the AC Adapter cannot charge properly, press F1 twice to continue.
The computer continues to boot up fine, but is running strictly off AC power. It boots up the same with or without the battery locked in. I even bought a used, but guaranteed functional battery and it had the same result.
After researching a lot online I saw a common solution is to update the Bios.   Currently my system has Bios A01, and I have tried updating to A07, A11, and even A00 without luck. When running the executable in Windows 7, just before it flashes the system with a new bios I get fail message saying operation cannot complete because AC Adapter and battery must be present and functional.
So I found a guide online to create an MS-DOS startup boot drive, along with the Bios .exe's which can be run from MS-DOS. The system booted up into MS-DOS mode fine, but I received an error running the .exe, "Cannot run in DOS mode". I also tried to run the .exe with the /forceit command afterwards with no luck.
So at this point I don't know if my laptop simply needs a BIOS update, or if I have a faulty motherboard or battery sensor.Â
Ideally I'd like a solution to upgrade the bios without a battery that works and can resolve my problem. But if we can't find a solution, I need to know what needs to be fixed so I can repair my laptop through Dell's Out of Warranty Repair service.Â
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Oct 22, 2012
My studio 1737 laptop always says its plugged in and not charging. I had the original battery in and on boot up the bios says that the battery is not recognized if I unplug the laptop with that battery in it automatically dies. I also purchased another battery online I get the same error on boot but this battery actually has a charge straight out of the box so the laptop will run if I unplug it. However, the battery will not charge. I also bought a new official dell charger since the after market one gives me an error on boot up. I have also replaced the CMOS battery because I was getting an error on that too and the clock kept resetting.
I currently have the new battery, new official dell charger, and a new CMOS battery installed and the battery still does not charge. What could be causing this?
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Apr 29, 2010
I've got a Studio XPS 1645 running Windows 7 (64-bit) and my bluetooth radio won't detect any devices. Everytime I start my computer I get an error that says "Unable to start the bluetooth stack service". I've uninstalled every bluetooth device I could find in my device manager and reinstalled with the latest drivers from the Dell website, but nothing has changed. I called Dell support and was told that the problem was related to software (for which I do not have support coverage) and that I should do a Google search for a Toshiba patch that might fix the problem, but I couldn't find anything online.
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May 10, 2009
I am about to order a Dell Studio 1555 tomorrow. It is a graduation present and I plan to be using it (hopefully) for all of college..........................
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Jul 30, 2009
I found this:
HP DV6-1264CA in the HP Canada Online Store.
It looks overall better than the Studio 1555! Anyone see which is better?
[url]
The link above doesn't have much specs, but the link below (PDF) does.
[url]
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Dec 11, 2009
is it possible to oc studio 1555 with setfsb ?
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Dec 19, 2009
i have a generic battery being used in a G60-249WM laptop and any time the laptop is left and placed somewhere else while on, such as a table or desk, the battery i believe may be losing contact, as the computer just shuts off. what repair can i do, so that my 12 cell battery will work ? oddly, the genuine 6 cell fits and doesn't cause a poweroff when moved.
there is slight wiggleability with the generic 12 cell. for small, but still.
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Mar 9, 2010
I got it in November, sometimes when i go to ANY of my browsers to view pages with flash. The whole browser freezes and crashes, so i start it up again and go to the page, and crash again.. so i try to use another browser (i literally have chrome, Firefox, safari and IE) all of them do the same exact thing.. and once it crashes there's no way to get it back up unless you restart. It gets very annoying having to restart my laptop about 5 times a day. I've done everything, uninstalling flash player, reinstalling it, reinstalling browsers.. I've even reinstalled my OS because nothing else would work. I don't understand why this laptop has so many issues. Randomly freezes, crashes etc. Its basically brand new and i shouldn't have these issues. My old Compaq presario cq60-215dx NEVER ever did any of these thing this Studio laptop does. This laptop is about 400 dollars more than my Compaq.. Also, i dual booted Vista and Windows 7 and Vista is a hell of a lot faster, it boots up faster and never crashes.. It just seems as if Dell did something to this OS to make it a piece.. help?
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Feb 13, 2010
I just received my new Studio 1555 with Core2 P8600, 4GB RAM, Windows7 64Bit.
It freezes up on me at lease twice daily. I can't spot the problem, it has froze once when using excel, many times watching youtube videos and once using a tax software.
Everything just hangs and freezes. Can't do anything, have to hold the power button down. A few times when youtube froze, the sound stayed but in a frozen state.
What can it be?
Dell sent me some additional ram to upgrade to 8GB but that hasn't helped.
I have updated all drivers.
Please help. I'm tired of waiting on the phone and going through with Dell for hours and hours.
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Oct 7, 2009
HOW hot does this magnificent machine get ?
Im getting one with T9550 ( 2.66 ghz ) :-s
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Sep 13, 2009
On first look i found that the build quality was better than expected, I had read a fiew reviews by owners that thebase was flimsy and so was the keyboard. I have found this to be quite solid and i can see no flex at all.
The keyboard is very responsive and a pleasure to use, although i find that some of the keys give a slight squeeking noise when pressed. I intend to get a backlit keyboard sometime soon so that should fix the squeeking problem.
I bought this from the outlet as refurbished but it looks brand new and i saved nearly £300 this way instead of self configuring the system.
What's in the Box:
Dell Windows Vista Home Premium 64 Bit installation dvd, Works 9, Driver and Resource Disk, 90w Power Supply
Design
Nice design and a sturdy construction, has a kind of wedge shape.
Screen:
This WLED 720p screen is far brighter than anything else i have ever seen, the picture is nice and crisp and colours are very vibrant. There is no ghosting at all and HD movies are a pleasure to watch on this, its a 15.6" 16:9. There is an option for a 1080p screen but i did not have that option getting this from the Outlet. Under sunny conditions the screen is quite reflective but i plan to use it indoors 95% of the time so it will not be an issue.
Keyboard
The keyboard is a pleasure to use, I did not get a backlit version but i intend to as soon as I can get dell on the phone, I find the keys very responsive and well laid out.
The multimedia keys are on the top of the keyboard along with the F Keys, to use the F1 Keys ect you have to press the Fn key.
Touchpad
At first i did not like the touch pad as it has a textured feeling and not a smooth finish like im used to , after a while i have got used to it and its not as bad as i first thought, there is a scroll pad on the side although the touch pad has no indication of this, when playing games this area gets quite hot.
Features:
Multimedia Keys
The keys are on the main keyboard and shared with the "F" Keys.
LEDS
One of my main complaints abot this machine is there are no LEDS for hard drive activity or wireless ect. The only light is on the power button on the side of the screen hinge.
Wifi –
My system has the Intel WiFi Link 5300 AGN card and the signals are strong and i have not suffered any drop outs or interference. Just a pity this laptop has no Wireless LED.
Speakers
The speakers are of a decent quality, i had read about the previous Studio 15 which had poor sound quality but this is more than acceptable and a subwoofer is included.
Input and Output Ports
Front
There are no ports on the front of the machine
Webcam Pictures
The screen has a 2.0mp camera in and the quality is very good, the best i have seen in a laptop. Pictures are good with no noise or distortion.
Right Side:
1 x USB 2.0, Slot loading DVD-RW Drive
8 in 1 media card reader, ExpressCard 34 and Power Adaptor
Left Side:
VGA, HDMI 2x USB 2.0 (1x USB/E-SATA combo, 2x standard) IEEE 1394a/Gigabit NIC (no RJ11 – via dongle for USB External Modem) 1x Stereo in, 2x headphone speaker out.
Rear:
There are no ports on the back.
Bottom:
There are 3 ventilation grills and the usual opening for the memory and Hard drive access.
Benchmarks
I have had time to do 2 benchmarks, 3dmark06 and Super PI
3dmark Vantage would not run with the resolution on this laptop.
3DMark06 Scored 4193
and Super PI took 48 seconds to do 2 million count.
Size and Weight
The laptop is light about 2.61 kg and is easily carried around so its very portable.
Heat and Noise
Under general use the laptop does get warm but nothing to worry about, when gaming it gets quite hot so it will be uncomfortable on your lap if you game alot. The fans are quite quiet i have found and do not cause any disturbance when on.
Battery Life
Under general use with a 6 cell battery i get around 3 hours 30 mins, I do not feel that a 9 cell would of been benefical to me.
Software
The software that came pre-installed was Roxio CD Creator and Windows Live.
Accessories
All that came was the power supply (it has a nice blue led on the power jack)
Pros:
Great Screen
Fast Processor
Light and Portable
Long Battery Life
Cons:
No Activity LEDS
Gets quite hot under Gaming
Backlit keyboard not standard.
Conclusion:
A great all rounder laptop that should full-fill the needs of most, Not to over priced and has some good choices when configuring to buy.
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Jun 1, 2009
I'm often study and working with Visual Studio, Photoshop, Sql Server Datamining, Web, HD movie and some game..........................
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Jul 30, 2009
For those of you with a studio 1555 with bluetooth, are you able to turn it off, or is it permanently on?.
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Oct 31, 2009
I have a Dell Studio 1555 and two external VGA monitors...
Is it possible to use both of the and the laptop display (three in total), simultaneously?.
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Jun 23, 2009
When configuring each machine as closely as possible, is the only real difference form factor? Is 1920x1080 on 15.6 vs 16 that big of a deal? Are there features in the 1640....
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Aug 27, 2009
the first time I ordered my payment card was blocking Dell so decided to cancel order.
This is my second try at it (with a different card) and all has gone through (it seems)!
I purchased a slightly different Spec and am currently in stage one and have been since 15:34 today.
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Jul 10, 2009
I have been planning to upgrade the amount of memory, but as I read through Intel`s datasheet for the 945PM chipset, it supposedly only supports 4GB.
Since Dell also offers an 8GB option, I am wondering whether they put a different chipset, eg 965 perhaps.
Does anyone have an 8GB Studio 1555 to confirm my theory?
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