HP EliteBook 8460p OS/Software :: WiFi Connection Shows Up Fine But PC Will Not Get Online
Jan 5, 2015
My HP elite book 8460p will not get online , but the WiFi connection shows up fine. I am aware that I am missing three drivers in the "other" devices section.. I believe those might be the reason but I'm not sure and because I can't connect the PC to internet I have to download them manually from another laptop to a flash drive but I can't find any direct downloads without getting driver set up or driver restore.. The drivers missing are, base system device, universal serial bus (usb) &, unknown device.
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Oct 29, 2014
HP Elitebook 8460p will not recognise the DVD player. If I go to control panel under Device Manager, the under DVD/CD-ROM Drives it shows hp DVD A DS8A5LH and has an exclamation mark on the little icon.
If I right click and under General it shows the message "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I have tried unistalling and then re-installing via "Scanning for hardware changes" all to no avail. It still gives the same error. I have tried to update drivers and states that driver is up to date.
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Oct 25, 2012
HP Elitebook 8460p - is there any other way to enable the wireless on an HP laptop? I've checked the settings, bios and also made sure the wireless card installed in the laptop works. Drivers are installed correctly. When troubleshooting, it comes up with "turn on the wireless". Nothing happens when pressing the button. It stays amber.
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Oct 31, 2011
I'm having the same trouble with my brand new 8460p : the brightness of the display can not be adjusted with the function keys (fn+F-keys) while in Windows. In other threads the problem has been solved by installing newest chipset drivers (which was not provided by HP), but in these threads the computer has been an earlier model. 8460p has the new QM67 express chipset and currently I'm running the latest drivers (according to intel's detection web site) for it.
I'm running a fresh install of Windows 7 Enterprise 64bit with all the latest drivers.
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Jan 24, 2014
I have a HP EliteBook 8460p. Replaced the faulty hard drive with a new Hard drive which was sent by HP. Tried to do a new, clean install of Windows 7 Pro but I keep getting an error that says "a required cd/dvd device driver is missing".
I have read some HP support forum where i need to download Storage Controller Driver [URL] ...
I'm unable to find the Storage Controller Driver, link to download [URL] ....
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Jan 13, 2012
We have several 8460p with the same issue. They work fine until you try to connect an external monitor/TV/projector and then the trouble begins.
When using Fn+F4 to establish a dual screen output the external monitor and the built in screen switches between the two as if the PC can not determine the screen to use. On rare occasions it works but it is not reliable. I´ve first encountered this on a fair and when I tried it before the session it worked well. During the session it just started this behaviour. I took it out and replaced the graphic drivers, the BIOS and made sure the resolution was not the issue. It worked well and I returned it to the lecturing room and it started again.
I started to believe the projector was the bad part here so I did not try to use the PC again on that fair but no other computer showed any sign of trouble.
Since then, this was early this spring, I´ve seen and experienced the same problem with several computers of the same type and with different monitor and they all behave the same way.
I have spent some time now and searched the web but nothing I´ve found does explain anything around this and so far no driver update and no other update (including a full installation) has solved this.
The computer are the HP Elitebook 8460p with AMD-graphics.
There are not any other indication of that something is wrong in logs or anything.
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Jul 23, 2014
I have a HP 15-r011dx Notebook PC with windows 8.1 and when on youtube or CNN videos, the speakers carack and pop. The commercials that CNN play prior to the story are fine as is a DVD or my loaded music. I relly do not want to reinstall. I have had the computer 3 weeks and I am not sure if it has been there from the beginning. I have updated everything from HP including BIOS and have tried a different browser and adjusted volume levels. Windows has done updates.
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Jan 12, 2009
I have a Compaq 3000 Laptop, it's almost 2.4 Years old now, over the period of time I dint faced any issues with my Machine.it all started yesterday.
I was watching a movie on my Laptop yesterday, after sometime the screen froze up but the movie was playing as I was able to hear whats going in the movie.
Later I tried restarting the machine, what i get is the machine boots up properly, but the screen doesnt display anything thing, it shows up a blank white screen, sometime when the windows XP loading picture comes up the screen shows light distorted colors but again goes white blank.
I did approached a local vendor for that but he says that we need to replace on the motherboard, I was not much convinced over his explanation over the issue.
I would like to know your views on what might be the problem with my Machine.
I am going to try over connecting an external monitor and see if LCD is the problem, but I would like to know more what all possible options are there which might be affecting my machine and how much would it cost me in the worst possible case.
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Apr 18, 2013
Since changing my password on my router, I can no longer get online with my Dell Inspiron 1520. All other computers and phones work on the wireless. Also, my internet provider saw that I no longer have the Microsoft TCP/IP Version 4 which I need to work with their internet.
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Jan 22, 2015
Taskbar icon for Gigabit Network Connection shows "No Internet Access". But Internet access works fine. But, since the driver thinks there is no access, I have to disable WiFi to force the laptop to use the wired LAN. Device Manager says everyhting works fine. Driver update says I have the latest driver (12.10.29.0 dated 2014-05-02). My T430 with the same adapter works fine. What do I do? Only difference between T530 and T430 is the T530 is in a dock.
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Dec 7, 2009
I'm having trouble with my wifi connection on my SXPS 16 with the Intel Wifi 5300 card.
I will be downloading something then at random times it looses connectivity and i will have to turn off my wifi and turn it back on then it works for a couple minutes and stops working once again.
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Jun 29, 2013
Wi-fi was working fine. But now it cannot be turned on. OS is Windows 8, laptop is HP Compaq 6730b.
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Dec 29, 2012
I recently bought a Dell Inspiron 3520 the wifi was working fine, and then it all of a sudden stopped. I already went and bought a new router, and tried using my Ethernet cable. The new router hasn't changed it but i can connect to my LAN network with the Ethernet cable. I am not satisfied with the LAN network because I bought a laptop so i could use it all of the house. I will not purchase anything else because i already bought an 85 dollar Belkin router.
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Sep 17, 2013
So, I have B590 Lenovo Notebook with Windows 8 and the Wi-Fi doesn't work well.
When I try connect at home, my Wi-fi works fine. Not problem. But when I try another one - e.g. In School or somewhere in the city, the others wi-fis don't work. Windows 8 tell me something like "It's not possible to connect" .....
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Oct 17, 2014
I have an acer aspire 5750z computer, a while back my wifi suddenly stopped working, but the ethernet is fine. I've searched the internet and tried to install the required driver (Atheros), but when I try it says that the "drive might have been ejected please reinsert it now" or something along those lines. When I go to the driver manager the wifi driver isn't even listed under network adapters, oonly the ethernet drver was there. I've heard that if your computer has had a virus or if you had dropped it the wifi card might have been damaged and I wanted to know if that's true, and if so can I buy a new wifi card?
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Dec 9, 2014
I recently created an image of a hp elitebook 6930p and cloned it to another when I noticed that the wifi doesn't work (although it was working some point before I starting imaging). If I use an ethernet connection, internet works fine.
I'm running windows 7 64 bit enterprise on them.
I have quite a few of these and I installed a fresh windows os on one and there's no problem with the wifi.
I tried looking online for a solution and two came up:vtouch the wifi quick panel "button": while the information, volume quick buttons work, the wifi doesn'treset to default settings in the bios: unfortunately, these laptops were donated to us and there's a password on the bios. I tried entering nothing. I'm afraid to push it anymore in case there's an anti-theft measure on too many failed passwords vWhat else can I do to fix this issue?
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Jun 1, 2012
I have a problem with my wifi. The button is always appearing orange, and nothing happens when I press it: no errors, no messages, no reaction at all. Therefore I cannot use wifi connection.
The laptop is kinda new: I am using it for only 2 months.
1. Product Name and Number
HP EliteBook 8560pНР LQ589AW
2. Operating System installed (if applicable)
Windows 7 Professional 64 bit
3. Error message (if any)
No error messages
4. Any changes made to your system before the issue occurred
My windows crashed and I recovered it from the archive created a couple days prior to that. Archive included all hard drives data, so system was restored exactly as it was prior to the crash. I am still not sure if this caused the problem (or if the problem appeared after that): it happened a month ago, and I didn't have WiFi available back then, and only tried to turn it on a couple days ago.
Additional details:
In device manager wireless card is showing up as working normally. In adapter management wireless connection is turned on but says "no connection available". If I run the diagnostics, it asks me to turn on WIFI with a button on my laptop, which I cannot do. In mobility center it says "wireless connection is turned off". Turn on button is gray, and impossible to click on.
Things I already tried:
Reinstalled all HP drivers from the original CD;Removed WiFi card in windows device manager (deleted the device), restarted windows, installed new drivers for it, restarted again;Checked mobility center as was suggested in one of the threads found on this forum;Made a hard reset for HP laptop (removed battery, pressed on/off button for full minute).
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May 13, 2014
I used a Windows 7 Ultimate 64-bit installation DVD to replace Windows 7 Professional 64-bit on my Elitebook 8740w. In the end, I used a clean installation as the upgrade option ended up with a fail error. However, after doing the clean install, it can't detect any wifi. What drivers am I likely to need to download and re-install?
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Dec 24, 2014
After doing a fresh install of windows 7 Professional 32Bit, my wifi drivers did not install, i have tried numerous drivers of the website for my laptop and they don't work, ive tried many things but cant seem to find the right drivers, my laptop is a HP Elitebook 2530p, can find the correct drivers for my wifi Card?
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Apr 9, 2009
I tried a quick search but didn't come up with anything...
On my e6400, once in a while the wifi connection is intermittent and drops out for 10-15 seconds, comes back for a while, then drops out again. This doesn't happen all of the time, but is happening now as I type this out with it on my lap.
I'll admit I haven't really tried to diagnose. This has the following wifi card:
Dell Wireless 1510 802.11a/g/n Draft Mini Card
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Sep 5, 2014
I've had an HP Laptop Pavilion g6 for around a year, operating on Windows 8.1
I'm repreatedly (and increasingly) losing wifi connection to router - all other devices using the same wifi connection (desktop pc, nexus phone, samsung phone) all retain connection and internet access but the Pavilion keeps dropping off.
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Feb 16, 2014
I am getting intermittently dropped wifi connection. It is a new/nearly new xps 12 convertible from the Dell outlet store a couple of months ago. I have installed all windows updates including win 8.1. My network adapter is an Intel Dual band wireless AC-7260 #2. I searched on the intel site using the auto driver function and it cannot find any new drivers there for it.
I have also set the wifi adapter to "maximum performance" whether on battery or plugged in and it happens anyway (even when plugged into AC).Is there anything I can do for this or does a technician need to replace the wifi card (or do I need to RMA the notebook)?
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Jun 22, 2014
I have an hp envy m6 laptop. I can not get it to connect to my wifi connection the modem/router are in the same room as the laptop but yet no connection I called Twc (ISP) and no problem on their end.&l;The funny thing is all my other devices (ps3,4,iPhone iPod you name it it picks up the connection) when I use an Ethernet Cable with my laptop but I obviously got to stay In one spotAlso before I forget all all hp/ windows updates have been done so it is current
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Mar 25, 2013
Our Insprion 15 laptop initially dropped its WiFi connection (showed "No Internet Access") about 3-4 times when it was first turned on. It hasn''t happened since (3 days in use). Was this just normal - while looking for the right version of 801.1 or what?
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Apr 25, 2010
Just got my new Macbook Pro 13 a few days ago, so far I love it but not used to the MAC OS so I have a few questions.
1. Is there a way to see the actual signal strength/transmission information for the Wifi connection other then the 4 little eclipses? Doesn't seem like I'm getting a full wireless-n signal but somewhere around wireless-g.
2. When I install a program or at least it has happened with AppCleaner and Firefox, it put an icon on the desktop, sort of like when I have a DVD in with the Eject, Get Info ... etc options, I managed to remove them by choosing the Eject option. Is this normal?
3. Do I really need a virus scanner, I've seen a 50/50 split on yes and no.
4. Any sort of optimizations I should do?
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Dec 13, 2014
My HP Pavilion 14e016tx (win 7, 64-bit, ralink rt3290 802.11) just won't detect any WiFi connections. Sometimes it does detect but when I try to connect, it always show the failure message ("windows was unable to connect to xxxxx".
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Jul 12, 2014
I recently purchased a PC Hp Envy 17 j106sf and the wifi connection does not work correctly.The wifi speed used to be over 20Mb/s on my old computer and is now under 2Mb/s. The Ethernet works perfectly fine. The wifi card is a Ralink RT3290 802. 11bgn Wi-Fi Adapter. How can I fix my wifi ?
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Mar 10, 2012
My daughter has a HP Split 13-m111sa x2 notebook/tablet. She got it in March of this yearand it is currently running Win 8.1 OS with updates applied.
The problem/symptoms are this: - The WiFi connection she uses both at home and school is dropping after about 5 mins after connection. It is happening with different WiFi connections both secure and open requiring login (eg BT WiFi hot spots).
Steps/action taken so far:-
Removed known networks and re-joined
Performed IPCONFIG /flush on device
Provided static IP address to WiFi at home, different to the one supplied by the router but in the same range.
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Aug 21, 2014
I have a new HP Envy TS 17 Notebook PC, Windows 8 operating system.
Network Adapter Driver info for WiFi connection:
Provider: Intel Corp
Date: 09/19/2013
Version: 16.5.3.6
Signer: Microsoft Windows Hardware Compatibility Publisher
I keep losing WiFi connection. And yesterday I had to do a restore as WiFi completely disappeared from my computer. It just was no longer there. If happens again do I hv to restore again? What is the reason with losing/dropping WiFi connection.
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Dec 16, 2014
I just got my new VN7-591G which I enjoy a lot, but the Wireless connection gets lost, if I am not very close to my router. First Win tells me it's still connected but I cannot access any website and after a while it loses the AP. The notebook has a Atheros Qca61x4 Wireless adapter, I tried many different driver version, non of which worked.
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