HP EliteBook 8460p :: DVD Drive Error 39
Oct 29, 2014
HP Elitebook 8460p will not recognise the DVD player. If I go to control panel under Device Manager, the under DVD/CD-ROM Drives it shows hp DVD A DS8A5LH and has an exclamation mark on the little icon.
If I right click and under General it shows the message "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I have tried unistalling and then re-installing via "Scanning for hardware changes" all to no avail. It still gives the same error. I have tried to update drivers and states that driver is up to date.
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Oct 25, 2012
HP Elitebook 8460p - is there any other way to enable the wireless on an HP laptop? I've checked the settings, bios and also made sure the wireless card installed in the laptop works. Drivers are installed correctly. When troubleshooting, it comes up with "turn on the wireless". Nothing happens when pressing the button. It stays amber.
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Oct 31, 2011
I'm having the same trouble with my brand new 8460p : the brightness of the display can not be adjusted with the function keys (fn+F-keys) while in Windows. In other threads the problem has been solved by installing newest chipset drivers (which was not provided by HP), but in these threads the computer has been an earlier model. 8460p has the new QM67 express chipset and currently I'm running the latest drivers (according to intel's detection web site) for it.
I'm running a fresh install of Windows 7 Enterprise 64bit with all the latest drivers.
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Jan 24, 2014
I have a HP EliteBook 8460p. Replaced the faulty hard drive with a new Hard drive which was sent by HP. Tried to do a new, clean install of Windows 7 Pro but I keep getting an error that says "a required cd/dvd device driver is missing".
I have read some HP support forum where i need to download Storage Controller Driver [URL] ...
I'm unable to find the Storage Controller Driver, link to download [URL] ....
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Jan 13, 2012
We have several 8460p with the same issue. They work fine until you try to connect an external monitor/TV/projector and then the trouble begins.
When using Fn+F4 to establish a dual screen output the external monitor and the built in screen switches between the two as if the PC can not determine the screen to use. On rare occasions it works but it is not reliable. I´ve first encountered this on a fair and when I tried it before the session it worked well. During the session it just started this behaviour. I took it out and replaced the graphic drivers, the BIOS and made sure the resolution was not the issue. It worked well and I returned it to the lecturing room and it started again.
I started to believe the projector was the bad part here so I did not try to use the PC again on that fair but no other computer showed any sign of trouble.
Since then, this was early this spring, I´ve seen and experienced the same problem with several computers of the same type and with different monitor and they all behave the same way.
I have spent some time now and searched the web but nothing I´ve found does explain anything around this and so far no driver update and no other update (including a full installation) has solved this.
The computer are the HP Elitebook 8460p with AMD-graphics.
There are not any other indication of that something is wrong in logs or anything.
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Jan 5, 2015
My HP elite book 8460p will not get online , but the WiFi connection shows up fine. I am aware that I am missing three drivers in the "other" devices section.. I believe those might be the reason but I'm not sure and because I can't connect the PC to internet I have to download them manually from another laptop to a flash drive but I can't find any direct downloads without getting driver set up or driver restore.. The drivers missing are, base system device, universal serial bus (usb) &, unknown device.
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May 3, 2014
I am reinstalling my Elitebook 8570w and have an "Unknown Device" on PCI Bus driver error I cannot clear.
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Sep 7, 2014
My laptop model is HP Elite Book 8400p.I can't boot the system.In system diagnostics, it gives start up test,run in test,hard disk test as failure...Reason shown is "Test(quick).....Error:Read failure Error:Read failure".. How can I solve this?
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Oct 26, 2014
I'm looking for Base system device drivers.
Hardware Ids
PCIVEN_1180&DEV_0592&SUBSYS_1521103C&REV_14
PCIVEN_1180&DEV_0592&SUBSYS_1521103C
PCIVEN_1180&DEV_0592&CC_088000
PCIVEN_1180&DEV_0592&CC_0880
I tried my best to fix it, but unsuccesssful.
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Aug 14, 2014
I have several HP 8530p and I getting the num lock & cap lock leds blinking 5 times which indicates a general system board error. Bought new boards still getting the same issue. Note all the units will boot to windows fine, but there is a 10-15 sec delay in hard drive response when operating pc. The mouse is real time responsive but once you clink on a item the lag shows up. What to look for as the problem, CPU , Memory changed, Fans, Cooling system. Bios versions have been updated, I've torn the unit down, cleaned and added new thermal paste to CPU, GPU and added copper shims to promote better heat transfer. The system Diagnostics indicates hardware is ok.
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Sep 8, 2009
My school recommends[read: buy from them] the FM877ut spec 8530w at 1799.
However looking around online, for less I can buy at FM890UA spec'd 8530w.
Do think a "perfect install" disk image from the school's fm887ut will boot without problem on the fm890ua 'book?
To abrievate, the only differences I can see is the Webcam, a T9600 C2 duo and 4 gb ram vs t8600 C2 Duo and 2gb ram.
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Apr 24, 2014
I'd like to use this machine for Oracle development (as it's predecessor was certified for Red Hat).
When building the machine from the options I've chosen the SUSE OS, that I plan to replace later with Oracle Linux. I've also eliminated all unnecessary hardware to reduce any incompatibilities and maximize the battery life which required deselecting Windows.
However, in terms of updating the firmware for the machine, no one does linux firmware updates which means that I have to have access to Windows OS, which means having to purchase a copy of W7 and somehow getting hold of the necessary HP downloads, hopefully free from the download area!
I've read a few articles that say that it is possible to use the 120GB mini-card SSD as a bootable drive as long as it is SATA and NOT PCI. The build options have the drive as a SATA which is also confirmed in the QuickSpecs document as well as it being a SATA3 / 6GB/s.
Whether the mini-card SSD can actually be used as a boot drive?
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Feb 4, 2009
When I try to restore C: partition by using Restore C: Drive option with my Sony Recovery DVD, I always get Error 403 message. The other option, Restore Complete System works fine but that will wipe out all partitions in the drive. The Restore C: Drive option only wipes out C: partition and leave the other partitions intact.
How do I get Restore C: Drive to work? I have FW190 CTO.
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May 11, 2009
Getting the following Error Message while ejecting the dvd drive from my computer..
"save any open files on this disc, and then close the files or programs using the files before ejecting the disc"
The eject works fine when performed manually.
My Nero also does not detect the Drive as a result I am unable to burn anything
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Nov 25, 2014
My drive is working properly at the moment but has this error (video here) and it seems critical.
I have already backed up important files.
The model is Inspiron N5110 R15 and it's the stock hard drive.
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Apr 8, 2009
using my unmodded 9300 and shut down for the night. This morning, when I tried to reboot, the process would get to the Windows splash screen, then flash a blue screen so fast I couldn't read it, then go to a black screen that gave me 5 options to start windows. No matter which one I pick, the same process happens again.
I videotaped the blue screen and it reads: a problem has been detected and windows has shut down to prevent damage to my computer unmountable_boot_volume and then it gives me unhelpful advice on how to fix the problem.
I ran the Pre boot system assessment and all items passed. Then I ran the Dell Diagnostic Utility for "unable to boot O/S" with the following results: HD Read Test error: 00F0:0244 and HD Verify Test error: 00F0:1A44. Both of these were on sectors in the middle of the volume and I canceled both tests after about 10 errors. All other memory, graphics, and HD tests passed.
I tried booting from the XP CD and repairing from the CD with no change. I ran chkdsk /p and it found one or more errors on the volume.
bootcfg /list gives me: there are currently no boot entries available to display.
What are my best options on trying to recover this without losing data? I have a fairly recent backup, but would like to try to save what's on the HD. Parallel install? What is fixboot used for?
Dell lists my drive as: M7601 Hard Drive, 60GB, 9.5MM, 7.2K Hitachi, Ibm Moraga
What is the drive of choice to replace this if I need to?
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Oct 12, 2008
it is giving me fixed hard drive park error 0200:
I opened it up, looked at the IDE connectors very closely and they are good, tried 4 drives so far, run LIVE Linux fine as long as there is no hard drive in, the thing is, It does shows the drives in BIOS thou, and using F12 boot menu, hard drive is in the option.
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Apr 15, 2012
My HP G62-b23SA reports a imminent hard disk failure. Hard disk test reports SMART Error (301). Advised to back up the system and contact HP support to enquire if Hard disk needs to be replaced or just needs repair. I have since backed up the system, should it be replaced?
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Feb 5, 2013
I have a disk error on my XPS15Z. I ran a diagnostic and got:
Error code 2000-0142
Validation 534
Msg: Hard Drive 0 - S/N WD-WX11EC1F3775, self test unsuccessful. Status = 79
Do I have to replace my hard drive and if so, can I send it to get replaced? I am still under warranty.
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Nov 17, 2014
Ok I have a Dell 3521 Laptop and the hard drive went bad. So I have replaced the hard drive and did diagnostics on it and everything went fine. So I put in my burned copy of the back up and it started running. It got half way through then gave me a hard drive error. So now I am stuck what is going on with this. I just want to get my laptop back up and running.
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Dec 7, 2014
Just installed a new har drive into my Compaq CQ57. Ordered the recovery disks from HP. Put the first disk in disk drive as instructed and turned power back on. Now I'm getting a "No bootable device - insert boot disk" message. I thought that was what I had gotten from HP? how to recover system and then reinstall Windows 7?
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Mar 11, 2013
i am using an inspiron n5110. (western digital)
i am getting an hard disk error code while running diagnostics: 2000-0151 validation: 18339 incorrect status = 3E.
when i inserted the hard disk in PC it somehow managed to boot with the os(w8) in the hard drive.
Any how the hard disk response rate is little slow. but in my laptop it stops with BIOS and doesn't proceed further.
Is it a hard drive error or some problem in mother board.
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Oct 7, 2014
I got a hp Pavilion g6-2005sd laptop and I have some freezing issues. My laptop is lately randomly shocking. The screen is freezing and continues normally. But if I run multiple tabs browsing the net it is more frequently. I have run some tests with hp of hardware diagnostics and hard drive errors. But I don't know how to fix it. I got the error : [URL] .....
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Feb 3, 2013
I have a Pavilion M6 1045DX laptop and the HD crashed. It was 750GB so off to eBay I went to buy another one. I decided to buy a NEW SEALED HD so I bought a blue label WD brand new. (March 2014) Just for grins I wiped and verified the drive and it passed. I temporarily installed a 40GB hard drive to build the machine while I was waiting for the new drive figuring I would just clone it when it arrived. When I went to clone the test drive to the new drive I received an error about block sizes. I use the Apricorn DriveWire and have seen this on a rare occasion. I thought maybe a different cloning software would work but to no avail. Same error.
Rather than fight with it I decide to put the new 750 drive in the laptop and build it all over again. This is when I received this error.“Windows setup could not configure Windows to run on this computer's hardware”So, I grabbed another blue label 160GB WD drive and it installed Win 7 fine on the laptop. I then took the 750GB drive and installed in on an old IBM T61 and it too installed fine. I also installed the new 750GB drive on a Dell inspirion N5040 laptop with complete success. Why the new 750GB WD drive gives me this error on "only" the HP Pavilion M6? This laptop doesn’t have RAID and was NOT Built for windows 8. It came with Windows 7. And yes I’ve reset the bios back to factor standards!
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Dec 2, 2014
I have a Inspiron N7110 that is failing the hard drive diags with error 2000-0142.
I assume the drive needs to be replaced. Is this the case?
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Apr 16, 2009
On the start-up diagonstic the error code 2000-0146 came up. The computer is booting fine, though sometimes does not shuts down properly. Should I look into getting a new hard drive right now. Is it going bad?
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Dec 20, 2014
msg hard drive
0-S/N WXN1E53EN501
Short self test unsuccessful
Tried other diagnosis, no joy
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Apr 16, 2013
My dell laptop will load the dell screen but then go black. It had windows 7 on it. So I went under and selected diagnostic test under adipto? In which I am use to seeing a Bios screen labled Bios. The diagnostic ran but and passed everything except my hard drive. It recognizes and list on the Blue screen HDD Fixed and list a number. BUT under my diagnostic ut list the following code. 2000-0151 Vadlidation 62721 Msg : Hard Drive 0- #########, incorrect status =3E.
Do I need a new hard drive or does this mean I have bad sectors?
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Sep 21, 2014
There's a "disk read error occured" when I startup and it won't boot into windows at all. I did a hard disk test in BIOS and the Short DST failed and the failure id is GTU23F-5QF788-XD6V5F-60UR0 for Hard Disk 1. I know there's an 80 SSD and 750 HD but which one failed?
If the ssd failed can I use the 750gb HD or does it need both?
If I do need to replace the SSD can I replace it with a regular HD (on a budget) and what size drive do I need? 2.5?
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Mar 11, 2013
My T500 was slammed very hard one day, once I reboot, it worked for half hour and gave up. I tested it via BIOS, it gave me error code 0000 read verification failed.
I presumed the HD is dead, inserted a healthy one inside and works fine for a couple of hours and gave up again, tested through BIOS gave me the same error code.
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