Dell Inspiron 5748 :: WiFi Connection Keeps Dropping Without Apparent Reason
Nov 3, 2014
I'm having an issue with my wifi connection, it keeps dropping without an apparent reason.
It's a Dell Inspiron 5748-10001.
I have updated the wireless drivers Dell [Wireless 1704 WiFi + Bluetooth Driver] to this version Network_Driver_D1DJJ_WN_6.30.223.181_A00, but it still doesn't seem to work.
I don't know if it's related but I can't seem to install [Dell Wireless 1705 WiFi + Bluetooth Driver] Network_Driver_HP06Y_WN_10.0.0.276_A00, the installation is always a failure.
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Feb 7, 2013
The touchpad on my dell inspiron 1545 has stopped working for no apparent reason. The left and right buttons still work. An external mouse works and I was able to check my touchpad settings using it, the touchpad settings all appear to be in order and I verified it was enabled. I can't understand why the touchpad suddenly stopped working...
I'm using Windows Vista.
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Feb 16, 2014
I am getting intermittently dropped wifi connection. It is a new/nearly new xps 12 convertible from the Dell outlet store a couple of months ago. I have installed all windows updates including win 8.1. My network adapter is an Intel Dual band wireless AC-7260 #2. I searched on the intel site using the auto driver function and it cannot find any new drivers there for it.
I have also set the wifi adapter to "maximum performance" whether on battery or plugged in and it happens anyway (even when plugged into AC).Is there anything I can do for this or does a technician need to replace the wifi card (or do I need to RMA the notebook)?
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Sep 5, 2014
I've had an HP Laptop Pavilion g6 for around a year, operating on Windows 8.1
I'm repreatedly (and increasingly) losing wifi connection to router - all other devices using the same wifi connection (desktop pc, nexus phone, samsung phone) all retain connection and internet access but the Pavilion keeps dropping off.
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Aug 15, 2009
I reinstalled Vista 64-bit Business on my laptop. And I've installed all of the drivers which are working, but my wifi drops out every 20-30 minutes. I've done some research and found this isn't uncommon...
so I installed the lastest Intel drivers, disabled all of the power saving features on my wifi card/DCP.
But, it still disconnects! What the heck!? I might have had this same issue in Windows 7, but I can't really remember. All I know is that when I tried to back it up using WHS, it would always fail.
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Mar 10, 2012
My daughter has a HP Split 13-m111sa x2 notebook/tablet. She got it in March of this yearand it is currently running Win 8.1 OS with updates applied.
The problem/symptoms are this: - The WiFi connection she uses both at home and school is dropping after about 5 mins after connection. It is happening with different WiFi connections both secure and open requiring login (eg BT WiFi hot spots).
Steps/action taken so far:-
Removed known networks and re-joined
Performed IPCONFIG /flush on device
Provided static IP address to WiFi at home, different to the one supplied by the router but in the same range.
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Jan 28, 2014
I just got my new HP ENVY laptop. Product Name: m6-k025dx. It runs on Windows 8 64-bit. I am experiencing sudden, frequent loss of my Wifi connection. When it gets disconnected I don't even get the Connect To slider (which slides from the right side of the screen and shows the list of networks) on clicking the network button at bottom right corner of the screen. I need to restart my laptop to get connected again and after 5-7 minutes, I lose it again.
editing the Power Plan to maximum performance and unchecking "Allow the computer to turn off this device to save power" but nothing seems to work.
The network driver is Intel Centrino Wireless-N 2230. I have also updated the driver and turned off Bluetooth and ethernet
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Aug 18, 2012
I have a ThinkPad Edge 15. It had a charging problem from the day I purchased it. The people I bought it from sent it back to IBM/Lenovo who apparently tightened the area where the charging cord goes into the PC?
That did NOT fix the issue, so when I got my laptop back, I called LEnovo, they sent me a new battery (even though I told them the 'Power Manager' said the battery was in good condition) which did nothing. Then they sent me a new charging cord, again-nada. They sent me a box to send the laptop back to them. As I was figuring out how to put the laptop in the box, I looked over @ my PC, and lo and behold; the light that tells you if it is charging was shining!
Last night. I looked @ the charging icon; '15%, not charging'! Oops! Oh dear, not again! Went to power manager, everything is just fine. Checked all of my connections, same thing. I left the laptop plugged in. This morning as I look over @ the laptop & Guess WHAT! It was charging, the light was on! I turned it on...
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Nov 8, 2014
There are two variants of drivers :
Dell Wireless 1704 WiFi + Bluetooth Driver and
Dell Wireless 1705 WiFi + Bluetooth Driver
the 1704 installs ok but the 1705 reports an error and doesn't install at all. Normally should they install both? Each of them does a different thing ? Why are there two drivers for same thing?
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Jan 28, 2015
The computer randomly drops the wireless connection. If I restart, it gets it back but this is a slow process
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Feb 15, 2015
Since getting my Acer switch 10 i have suffered limited connectivity issues on the device, this then states there are no access points available and then will not resolve itself until i restart the device. This happens on different routers and ISP's and i have updated the drivers from Acer support site with no avail. the issues happens about one a week to fortnightly and i have tried several reinstalls but nothing changes.
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Nov 2, 2009
NBR is better anyways
But anyways, anyone over here experiencing it?
I live at a Loft where everyone tenant has their own ATT 2wire modem. Periodically, the connection will drop and sometimes, it won't connect back. The 2wire modem at my loft WAS WPA protected and I've read that if you change it to WEP, it would solve the problem. I thought this was legitimate as my 2wire modem back home is WEP protected and my connection never dropped back at home.
So I changed it to WEP here at the Lofts and for about a day, there was no dropped connections. Now, the dropping is back even on WEP.
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Mar 25, 2013
Our Insprion 15 laptop initially dropped its WiFi connection (showed "No Internet Access") about 3-4 times when it was first turned on. It hasn''t happened since (3 days in use). Was this just normal - while looking for the right version of 801.1 or what?
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Oct 20, 2013
The Wifi on this laptop keeps either dropping connection, or changing to a "limited" network. Sometimes it works fine, but more often than not it drops out. All other wifi enabled devices in my house work fine, so I know it's not the internet. I've also tested on two other networks where the same dropping out occurs.
Windows 8 64 Bit
Intel Centrino Wireless-N 2230 (up to date)
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Jul 29, 2014
I've been trying to use a Logitech ultrathin touch bluetooth mouse and microsoft sculpt mobile bluetooth keyboard with my ideapad. I'm running Windows 8.1. Both work fine for a while but then it appears they lose the bluetooth connection. This seems to often coincide with access network/internet over WiFi. The only solution is to call up the Bluetooth manage devices setting and let it reconnect. If I leave the manage bluetooth device page open on a second screen it works, but clearly its not ideal!
I was running the Lenovo driver for Bluetooth but I've tried removing it and using the Generic Windows driver. So far though the same happened after a short while.
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Mar 11, 2013
My xps keeps dropping off my wifi and I have to switch it on and off rapidly to get it to come back on. Does this mean that the switch is knackered.
Its out of warranty and I don't know if its worth having it repaired as its over 5 years old. I'm running windows 8.
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Feb 15, 2013
I have Dell Inspiron 5521 bought recently. My WiFi is get disconnected intermittently. Connection would go in Limited state sometimes or would disconnect completely for sometime.
I have other laptops on the network and they don't disconnect. Im on my home network. Whats wrong with the network adapter?
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Dec 7, 2009
I'm having trouble with my wifi connection on my SXPS 16 with the Intel Wifi 5300 card.
I will be downloading something then at random times it looses connectivity and i will have to turn off my wifi and turn it back on then it works for a couple minutes and stops working once again.
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Dec 5, 2008
I got this laptop from TigerDirect $399 special. I only have one issue which is the wifi keeps dropping me from my own router.
Also when I turn on my laptop I have to rescan to find my router. I have a Linksys WRT54G switched from wep to wpa helped a little also change channels.
Drives,Acer Emangement software all installed. Bios up to date 1.43
On a side note anyone know if they fixed the 4gb bsod issue yet? This is my first laptop.
Intel Celeron dual-core T1400
GPU:Intel X3100
2gb DDR Ram
15.4 WXGA LCD SCREEN
120gb HD upgraded to 500gb
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Apr 25, 2014
My ThinkPad X1 Carbon keep dropping the WiFi randomly. I have another computer, HP. This kind of situation never occur to my HP. So I am sure this problem does not relate to my router.
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Jul 24, 2014
On my new X1 Carbon, with a new Netgear R8000 router, The X1 will not hold a wifi connection, even 3 feet from the router. There is plenty of signal strength on all 3 channels. It connects for a while, but then the icon turns to "limited", and I have no internet connection. It works with my older Netgear WNDR 4500. Xirrus Wi-Fi Inspector sees the three channels with plenty of signal, but will not plot them. I even tried reducing the maximum rate to 289 Mbps, and it still will not maintain a 5 GHz connection.
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Mar 2, 2015
I have problem a with my Switch 10. The internet connection drops frequently. It is followed by the signal strength icon showing 'Limited'. I then turn off WI-FI and turn back on and it does not recognize any networks at all. I then go into network settings, run the troubleshooter and it does its stuff, re-setting the network adapter, and then informs me that it could not find an issue. After resetting the adapter it works fine again.I have tried uninstalling and installing latest drivers but the problem persists. The problem lies within the adapter itself or the driver.
My adapter shows as being REALTEK and i read on here of similar problems with the Broadcom adapter, which makes me think that the driver is causing the problem. Someone suggested that the Bluetooth was causing a conflict, so I removed bluetooth and it made no difference. (I have re-installed bluetooth. All drivers are latest ones.My switch is not a month old yet and this happens a couple of times a day. and am close to returning the product. I like it, but cannot put up with such an important issue as the internet randomly dropping.
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Mar 22, 2014
Called tech support about this problem 18MR14. They did not fix the problem. I cannot stay connected to wi-fi with this envy 1400 even thought my Ipad, Iphone and other computer stay connected. I also have a problem with my printer showing as offline with this computer. I have about had it with this computer. Has windows 8.1
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Dec 12, 2014
I just unboxed my new Dell Inspiron 5748 (17 inches, core i7 etc. etc.).
I noticed a strange thing: there is no evidence that the notebook is powered up, apart of LCD screen lit.
When the screen goes off, you don't know if laptop is on or off.
There is a led in the left right edge of the front, but it lights up (after a BIOS update to A05, it was always dark with A04 BIOS) only when the power supply is connected.
When powering up the laptop with battery, the led lights up, but after one second it starts to dim until it is completely dark.
It is annoying, especially with Windows 8.1 that, when powering off the laptop, shuts off the screen several seconds before the laptop is really powered off.
I had a long phone call with technical support, but it seems that this behaviour is by design.
I also miss a HDD activity led, that could be a sign of the computer activity, in the lack of power led.
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Jan 8, 2015
Just got my Inspiron 5748. Requested a backlit keyboard. Didn't get one even though i was told i had to buy the 17" in order to get the backlit keyboard. I also requested Microsoft Word which is not installed. I guess that i have to download the software from the internet which i do not have access to on a regular basis.
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Nov 25, 2014
Received new 5748 laptop today. Made a bootable factory restore disc + external hdd boot up image. Removed the 1TB hdd that came with the laptop and installed my Samsung 840 SSD. Keep getting an error trying to do the restore onto the SSD.
How I install windows 8 on my SSD with no installation cd as it was not provided with the laptop.
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Dec 18, 2014
I have just received my new Inspiron 5748 and I cannot find any useful information on how to turn the webcam on. There is no option on the start menu for the webcam, and I've checked the device manager, and indeed, the webcam is there and working properly, according to the Properties. Ran a diagnostic in the Dell Support area, and the cam came on when the diagnostic ran, so I know it's there and working. So how do I turn the darned thing on? All I want is to turn the webcam on!
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Nov 22, 2014
I've had my laptop for about a three weeks now. Last night, I shut the lid to put it to sleep and went out for a few hours, leaving the lap top plugged in.
When I came home, the laptop wouldn't turn on. I looked online, found to take out the battery, hold the power button down for 30 sec, put the battery back in, then plug it in again, nothing worked.
I left the battery out over night, then did the same thing -- no go.
The computer has been plugged in for about an hour now, still nothing.
There are no lights on the laptop itself, the green light is on the AC adapter and I also plugged in the adapter into another computer and it worked with that.
Running on Windows 7, Inspiron 17 5748 -- still under warranty.
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Aug 11, 2014
When I left click on my Dell Inspiron 5748 it will intermittently act as though I right clicked (and bring up the menu)...
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Apr 9, 2009
I tried a quick search but didn't come up with anything...
On my e6400, once in a while the wifi connection is intermittent and drops out for 10-15 seconds, comes back for a while, then drops out again. This doesn't happen all of the time, but is happening now as I type this out with it on my lap.
I'll admit I haven't really tried to diagnose. This has the following wifi card:
Dell Wireless 1510 802.11a/g/n Draft Mini Card
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