Dell Latitude E5520 :: Shuts Off When Disconnecting Power Cord
Feb 19, 2013
I have a Latitude E5520 that is having some strange issues. If I have i plugged in to a power cord, close the lid and disconnect the power cord, the unit shuts off. Sometimes when undocking, the unit will shut off as well.
I have checked the power settings and confirmed that when the lid is closed, no action should be taken.
The battery is fully charged and the laptop runs fine on the battery.
This has the latest BIOS revision A09.....
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Jan 18, 2015
Have this laptop a couple of months for sons schoolwork. Now it wont stay on unless power cord in. When its on, verything goes fine, it battery icon says its at 98%avaliable (plugged in, not charging). As soon as cord is out, it dies completely no power even when start button pushed.
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Sep 22, 2009
My D600 will not boot up unless the power cord is plugged in. Is there some switch that I hit by mistake? Can this be corrected?
I guess basically it doesn't work on the battery unless it is plugged in but the power shows 100 % for the battery
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Apr 17, 2014
I've had my laptop for a little bit under 2 months, so these are the things I have noticed.
Issue number 1: When you plug in the power cord into the computer, the screen freezes on what it is currently on. I noticed this issue because occasionally when I plug in my power cord, and try to use the mousepad to select something, the mouse pointer is gone! I have to unplug-replug the power cable to get the mouse pointer to show again. It seems to have to do with the screen
Issue number 2: when I carry my E7440 around in my bad, or have it shut for long periods of time >3 hours (I just simply close the lid), the computer will SHUT DOWN. The thing will shut down completly, even though I simply closed the lid! At first I thought it was just going into hibernate, so I disabled hibernate in my power settings. But nope, even when the computer is asleep, it will occasionally shut it self down for no reason at all.
Just now, I closed the lid on my laptop, and put in in my bag, then walked to my office about 10 minutes away. When I sat down at my desk and opened my laptop, to my surprise, it had shut down by itself! All of my open windows, browsers, and applications were closed, and upon opening chrome and microsoft word, I was greeted by "your browser did not shut down correctly" and "microsoft word has recovered files". This points to the conclusion that it was not hibernates fault, but instead a issue with the laptop itself shutting down when it is put in sleep. This issue needs to be rectified immediately if it is a widespread issue.
Issue number three: When the computer comes back from hibernate or sleep, the computer is very very sluggish, even when plugged in. It is sluggish forever, OR until the power plan is set from whatever it is to "high performance". upon switching to the previous powerplan from high performance, the swiftness of the system is restored. This indicates to me that the system is throttling itself after it resumes from hibernation, why. This needs to be fixed; many people (myself included) just thought that the system itself was slow and underpowered, not realizing that it was just throttling itself when it emerged from sleep or hibernate.
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Sep 27, 2012
I have an issue with this laptop. as written before, it shuts down in less than 5 seconds after powering it on.
Both HDD and Wifi LED are steady blue and the middle battery one starts blinking ( battery is not installed ).
System, I/O and TAA boards have been replaced without success. what else could be wrong, ?
nb : tests have been done with everything unplugged except screen cable and connectors cable.
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Oct 13, 2014
I acquired a Dell Latitude E5520 that I redid myself and downloaded the drivers from Dell's website. I would like Dell quickset x64 for windows 7. The one I had for my old laptop does not work. I tried googling some but can't find it.
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Apr 16, 2013
Dell latitude e5520 always boot with check disk, with out giving the check-disk command.
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Aug 10, 2012
We have an unusual problem with a Dell Latitude E5520. It has been built with Windows 7 32bit SP1 and McAfee EndPoint Encryption, as we do with all of our laptops.
When the laptop is powered on and then docked, everything works fine. If you then give the laptop a restart whilst docked, it just doesn't! It shuts down and stays in some kind of power save mode. I have been through all of the Power options, including closing of the lid and turned off everything that could be causing this to happen, but still nothing.
If the power button is pressed whilst docked, the light comes on but that's it, no activity. Undock it, power up, close the lid and dock it again, all of the external screen, keyboard and mouse work as you would expect. I believe all of the drivers are up to date (it is a new laptop).
The docking station is an E-Port Plus DP/N: FFCV6 A00
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Apr 18, 2013
I just got my docking station for my Dell e5520. I got the one monitor to work with the VGA set up. I would love to get the two DVI monitors working instead of one monitor. I am not sure if this is possible or not. If it IS possible, how do I go about doing it?
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Oct 13, 2014
I acquired 2 Dell Latitude E5520 one for me and one for my co-worker. I noticed they have BIOS password locks on them. But we don't know the password. Anyway to unlock them?
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Apr 19, 2013
I have Latitude E5520 i5 with 8GB RAM+ HD 500MB, BIOS Version A12
I tried to install WINDOWS 7 32/64 Bit but i get blue screen in the end of installation.
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Apr 6, 2012
When I first got my Latitude E5520 (i7, 8Gb RAM, Intel HD graphics) I could connect to a Citrix based VDI desktop with a screen resolution of 1920x1024. Suddenly it dropped to 1280x760. I have never been able to get it to shift back to 1920.
The Citrix client has been replaced with both available options. Same result. Every possible configuration setting has been set to 1920x1024 to no avail.
The native desktop is at 1920x1024. Shifting into the VDI session, the only screen resolution offered is 1280x760.
I have also reloaded the graphics driver. Same results.Going into the advanced graphics configuration on the laptop confirms 1920x1024.
Other laptops allow me to log in to the same VDI desktop in 1920x1024 resolution so it is isolated to the laptop itself...
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Dec 19, 2014
I have a Dell Latitude E5520 and lately it has been extremely slow, and characters on screen tend to lag far behind my keystrokes occasionally not appearing at all. Sometimes when I click on a button it will lag for several seconds and then go through, other times nothing will happen at all and I will have to click the button again and it works. Recently the laptop was taken on a plane and the in-flight wifi was used, that is the only thing done recently outside of the normal routine.
I have booted into safe mode and the lag still occurs. I have antivirus software installed and up to date.
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Feb 20, 2009
I have an XPS 1330 and my wife has an older Inspiron 6000. The power cord on her Inspiron 6000 went bad. My adapter has an octagonal shape on it so it won't work with her notebook. However, my slim 3 in one travel charger does fit her notebook so we've been using that
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Apr 26, 2013
I just got BT Infinity and whenever I download something or run speed test (speedtest.com) my computer disconnects from the internet and shortly after connects again. How do i fix this? I am running a dell latitude d600 with windows xp. Before bt infinity i just had a normal bt home hub and that worked fine. I don't think this is happening on other computers connected to the network but i can't be sure. I am using Wi-Fi, not ethernet and i haven't tried connecting via ethernet yet but the hub is in a different room and i cant move anything from room to room because of the set up.
A previous answer i got was to re intall my wireless router. I thought this had worked, but it only suspended the time before the disconnect for about 1 min. Then it just went back to disconnecting straight away again.
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Oct 20, 2008
I have the 3 prong power cord for my a/c adapter but it is like maybe 5 feet long! Where can I buy a longer PC to a/c brick cord?
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Apr 2, 2009
I just downgraded my xps m1330 to window xp. It seems to be running well. But whenever I connect the power cord to the laptop, everything slows down. It takes way more time to load the window
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May 7, 2008
Is anyone else having a hard time keeping the M1730 power cord plugged in to the back of the laptop?
Mine is constantly falling out.
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Jun 15, 2009
First post here...
Here's the deal, my 600m won't charge the battery anymore and will not run off of the power cord.
The power cord is showing 19.5v which is correct.
The back of the power adapter jack on the mobo is showing about 3.5v when plugged in and the two outside pins that charge the battery are only showing about 0.02v. Is this normal voltage or do you think the mobo broken?
I'm not really sure which of the battery charging pins to check the voltage from and can't find a diagram of it anywhere.
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May 10, 2009
I keep my computer plugged in when I'm at home, but my power cord keeps "shutting itself off" and stops charging. So sometimes I check my battery power and there's like 24% left. My battery seems to be holding a charge for now, but my power cord seems to randomly fail. Never in my life have I ever heard of power cords failing-I'm sure it happens but this is ridiculous.
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Jan 29, 2010
I purchased an Acer Aspire 5740 laptop, which I quite like except for the awful beep it makes when the power cord is plugged in or removed from the laptop. Is there any way to disable this beeping sound?
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Jan 27, 2010
my power brick making a clicking noise and the LED light sort of flickering in conjunction with the noise. Does anyone else have this issue? I'm not sure it's a problem, but I'm worried that it might be.
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Sep 29, 2009
if this has happened to any notebook user:
for a week now, my ac adapter/power cord has been making crackling noises when i unplug it...at first i thought it was static electricity, then today, I saw smoke coming from it
it won't work for awhile, then it will magically start charging my notebook
it seems really dangerous & i'm afraid it's gonna catch fire or burn me.
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May 29, 2010
So last night my laptop was running fine on battery power, but then it was running low, so I plugged in the power cord. Nothing happened. Since the adapter at the laptop end was falling apart and duct-taped anyways, I figured it was just conking out, but then I saw the indicator light on the power brick was off.
With some experimentation, I found that if I moved it to a different outlet, the light would come back on, but if I plugged it into my laptop, the light would die, and I would have to again move it to a different outlet (the same one as first would work fine) to get the indicator light back on. It works in other Dell laptops. Other adapters do the exact same thing.
So I'm guessing there's a problem with my laptop wiring that's causing a short or something. (Apologies for my shallow electrical knowledge.) But it was working last night on battery power. Until the battery died completely this morning, it would power up. So it's not an electrical problem that kills the laptop.
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Aug 9, 2008
Travelmate 4010. I've had it for about 3 years now, and over the past *thinks* 6 months or so the power cord had been replaced twice because it broke. But it wasn't really the cord itself that broke the first time. Something inside the jack is broken and now the cord (a new one) has to be positioned just the right way so it doesn't switch to battery mode. I use it mostly on my bed, which probably doesn't help, but at one point I had to have it on a desk with the cord taped to the lid so it wouldn't move and kill the battery (which doesn't last that long). I couldn't even close the lid so I just had the monitor shut off after a minute. but I did get a new cord and started using it on my bed, storing it underneath when I'm not using it. After a while, though, the cord started to do the same thing and now I'm sitting here trying not to move on the bed too much so it doesn't disconnect. I'd like to get a new notebook, but I can't afford it.
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Sep 10, 2014
I have lenovo g 500 (laptop) and everything was fine until today when start my laptop i see black screen with lenovo logo (white color) URL....I have tired to remove the battery with/without power cord but still same.
Lenovo G500
Model name: 20236
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Nov 19, 2014
I got to admit that I got this Laptop for quite a while now but it is still bothering me that it reboots automatically after shutdown when power cord is plugged in. Without the power cord it works as it should.....
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Oct 8, 2014
I have an Acer Aspire 7740-6656 that shows no signs of life. I have tried removing and replacing the battery as well as trying different locations to plug into power. I have even tried removing battery and power supply and holding start buttom 30 seconds. Except for a green light on the power supply cord, still no signs of life. What if any are my options?
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May 14, 2013
I have a dell lattitude e6320 that i just got and im totally locked out of the laptop after one use and a screen comes up saying something about dell sercure manger and asks for a palssword and after u get it wrong 3 times tje laptop shuts down ....
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Jan 18, 2009
I say 'playing' because I never actually get there. Say, Im on the train, and I'll want to play something.. Assassins Creed. I load it up, loading screen is fine, the little video opening is fine, as soon as it comes to actually rendering the graphics it jsut turns itself off. I plug it in at home and it runs beautifully, but as soon as I unplug that power cable, the whole thing just turns off.
It reports a windows error after this, but there is nothing in the error log telling me what shut it down. I KNOW this isn't overheating because I can play it fine on power and although it gets hot when playing gfx intense games it has never turned itself offdue to that.
The games I can play on battery are WoW and Cimcity 4 and audiosurf (although that lags alot on battery :) xD
The games I cannot are Assassins Creed and Devil may Cry 4.
Is this a power issue?
I have tried on multiple power settings and it still likes to turn off when I want to play these games. It may be a GPU power issue?
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