I just received my E6400 from Dell today and setup the fingerprint reader. I noticed it only works when I boot up the notebook and then I scan to get to the windows login screen.
I was wondering If I can set it up so that I scan to login to windows rather than typing in a password. I was also wondering If I could configure it to login to websites for things such as email since I know you can do that with Windows Fingerprint Reader.
When I ordered my E6400, it said on the Dell configuration pages that it would have a UPEK fingerprint reader. I am quite sure I got another fingerprint reader since it says "Broadcom USH CV w/Fingerprint Swipe Sensor" in Device Manager. When I look closely at the quotes I got from the Dell sales guy it doesn't say UPEK anywhere on the E6400 quote but it does say UPEK on the E6500 quote.
Does the E6500 have the same (non-UPEK) fingerprint reader?
Is it possible to get the E6400 with a UPEK fingerprint reader?
I would like to have a laptop with the UPEK fingerprint reader since I ordered a Dell USB UPEK fingerprint reader with my laptop that I intend to use when the computer is in the docking station. The USB UPEK fingerprint reader doesn't work with the fingerprint software on my E6400. I am not 100% sure it will work even if I would have the same brand of fingerprint reader in the laptop but I think it should increase the chance a lot.
Because of a virus, I recently had to reinstall Windows 7 Professional 64-bit. I have gotten everything else working except the fingerprint reader.I have installed the Validity Fingerprint Reader driver from the Dell Support site. The fingerprint reader shows up in the Device Manager. However, the Biometric Devices applet doesn't appear in the Control Panel.
I tried letting Windows update detect the fingerprint reader. It installed a driver for a Synaptics device. This was enough to get the Biometric Devices applet to appear in the Control Panel. However, when I tried to configure the fingerprint reader, I got an error saying no fingerprint management software was installed. I have seen lots of posts online directing me to validityinc.com for drivers or the DigitalPersona software, but Validity Inc. seems to have gone out of business. The DigitalPersona software is available on the Dell Support site for my service tag.
I have even tried installing the Windows 8 Validity Sensor Driver for my laptop, but though it successfully installs, it produces the same results.
This has been brought up before in this forum, but it was as an off-topic discussion on a thread with a different topic. I'd like to bring it to full discussion.
Basically, I'm quite happy with my E6400 but I don't use the fingerprint reader, because that involves using the Embassy Trust Suite.
This means that you cannot use the fingerprint reader for any other uses except logging on at boot and windows logon screen. You cannot use it for your web browser, for example.
Several people have asked Dell to invest in an open API for the fingerprint reader because of this. Dell suggested we opened a thread in their community feedback site, "Dell IdeaStorm", which I did. Here's the link.
I got my Latitude E6500 a few days ago, I'm happy with it (except the lagging ALPS touchpad) but I have a problem with the fingerprint reader (Broadcom USH w/Swipe sensor).
The fingerprint reader is connected and does respond, but the ControlPoint software throws an error if I try to enroll my fingerprint (the error doesn't show up if I don't touch the sensor). If I reboot, the "Broadcom USH w/swipe sensor" is replaced by "Broadcom USH w/o swipe sensor" in the device manager. The swipe sensor is detected again after a complete shutdown.
I've enrolled my fingerprints via the Windows 8.1 PC user settings app.
When I logon to my PC it provides the usual password box to type my password, but if I swipe the fingerprint reader nothing happens. I've registered four fingers, none of them work.
Are there some other settings I need to change to enable use of the fingerprint reader?
I see the biometric device in device manager, and registering fingerprints is no problem, it's just during logon that it's not working.
What causes this message when I boot my Latitude E6510 laptop?
ERROR "The reader is not installed on this machine. To install reader, press any key to restart your computer and run the reader installer. If the reader is installed on this pc, please check if the reader is installed on an encrypted hard drive.....Press any button to continue"....
I recently converted from a Lenovo X220 to a the Dell Latitude XT3. The XT3 is a better laptop minus a couple design choices. That said, there is one feature in particular that I will miss the most....My old X220 fingerprint reader allowed me to swipe with the latop powered down. This action would boot up the PC and log me in. This doesn't seem to work the same on the XT3. Instead, I must power it up then swipe in two separate steps.
Is there a way to get the XT3 to respond to a finger swipe while it is powered down?
I have a Latitude E6410 that I'm having problems with. On boot up it goes to a black screen with this error message: ERROR "The reader is not installed on this machine. To install reader, press any key to restart your computer and run the reader installer. If the reader is installed on this pc, please check if the reader is installed on an encrypted hard drive.....Press any button to continue".
I recently purchased the Latitude E6400 and was wondering if there is a way to set up the fingerprint reader to work for online websites such as gmail etc. It works to log in but can it also work for other things too
I have the following problem: I set up an Administrator Account with password security and then add a Dell Security with fingerpint security. Now, I cannot access the Windows. The problem is the TPM cannot be connected or something like that. The scan says it accepts the scanned finger, and password is also Ok. How can I disable secure access or reset password, disable fingerprint control, etc. In BIOS I do not find any possibility to disable fingerpint but TPM activation/deactivation is there.
Anyone else having problems with DCP 1.3000 A12 (or something like that) on Vista x64?
Specs are in my sig.
Basically, after installing the newest DCP today, I lost control of screen brightness and the Auto-Light Sensor, meaning I can't change the brightness levels, NOR does the ALS affect brightness levels. I still have control of the keyboard backlight though.
After trying the 2 older DCP versions on Dell's site, the results were the same. The ALS version never changed.
Just got my E4300. There are a few things bugging me about the unit such as the touchpad and touchpad buttons. But one of the real annoying things is the Control Point.
Especially for wi-fi. Once the computer is running, I can see at least four items on my system tray associated with wifi, or connecting to it.
How can I simply let the windows wifi manage my wifi? For some reason,
when I hybernate or go on standby, the wifi (managed by Control Point) doesn't automatically connect again. I have to disable my wifi and enable it again to find my router. Or Reboot.
Very annoying. It also completely disables the windows built wifi. So "repair" wifi doesn't work because it doesn't even see my network.
So, Is it ok to disable simply the wifi portion of the control point? Better yet, what's the proper way of doing this?
I'm fine with the other stuff, I just find the wireless networking portion of it annoying.
I would like to disable the Pointstick on my E6330. Have looked everywhere in Mouse and Dell Touchpad properties but can't find any reference to the point stick.
I highly recommend the standalone desktop version by Upek.
The cheapest I could find was buy.com ($41.08 with 5% off coupon available everywhere). [url]
Mine came with the 5.8.2 version of their software, but the build date of the one posted in the "Upek" thread was a bit higher, so I used that one... ((not so) New Upek Fingerprint Reader Driver)
The reader operates exactly the same way as the one in the laptop (duh? same brand and same software).
If you have encrypted files from your laptop, you can open them on your desktop and vice versa...
i have been trying to figure this out for a week with no luck and even no luck through dell.
I have a new latitude e6400, i originally set my fingerprint, then decided to clean install vista 64 bit, after tons of problems, i then abandoned the effort. Went back to the original vista business 32 bit, however, everytime i turn on my computer, during pre-boot it asks me to scan my finger to get access to my computer, i just want to disable it, but it will not let me, i went into security setting in dell control point, and in that funky embassy software, i cannot find a way to disable the finger print reader, i dont want to uninstall just disable, any insights?
I got an E4300 through work and set up the fingerprint reader at the request of my IT department, but I hate this stupid thing. It never works and I always have to manually override it.
I asked them to take it off, but it's "firm policy" for our laptops to have the reader turned on.
Anyone know how to turn it off? It's controlled through Dell ControlPoint and maybe a proprietary program we have.
I just updated to Firefox 3.5 today and much to my dismay it has disabled the add-on for my fingerprint reader to log into things in Firefox on my XPS M1530.
Anyone have any idea on a workaround or an updated add-on?
I have tried enrolling many different fingers but the same message is returned. When I installled the driver R173506, I was presented with 4 folders ie x.86vista and x.64vista.
Plus two XP folders. I tried to install from the 64 but an error message was returned.
I eventually installed the drivers from the 86 folder. Just wondering if this is correct? The call centre said I should not be presented with these folder options.
First off, I know the fingerprint reader is not very secure. But since I have a new XPS 1530 with a built in reader, I want to make sure I can use it because 1) it's under warranty & 2) it's cool.
I've read the readers can be quite flaky so if I decided to actually use it to log onto my computer, I want to make sure I will also always have the option to enter a password instead