Dell Latitude E6400 :: Windows 7 Access - Fingerprint Security
Mar 14, 2013
I have the following problem: I set up an Administrator Account with password security and then add a Dell Security with fingerpint security. Now, I cannot access the Windows. The problem is the TPM cannot be connected or something like that. The scan says it accepts the scanned finger, and password is also Ok. How can I disable secure access or reset password, disable fingerprint control, etc. In BIOS I do not find any possibility to disable fingerpint but TPM activation/deactivation is there.
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Jul 24, 2009
I recently purchased the Latitude E6400 and was wondering if there is a way to set up the fingerprint reader to work for online websites such as gmail etc. It works to log in but can it also work for other things too
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Apr 6, 2013
I just bought a Dell E6400 and it has a fingerprint reader! However, the Dell ControlPoint isn't installed. Any link to whatever I need?
It's windows 7 pro, 64 bit
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Oct 29, 2014
I upgraded my probook 4440s from windows 7 pro to windows 8.1 pro. I have installed hp protecttools but I cannot enroll my fingerprint. No access to enroll.
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Dec 6, 2008
This is my first laptop with a fingerprint reader. I dont know much about them but would like to start using it. I cant find much documentation about it other than the Embassy Security Center software but there is a lot to that software (at least thats new to me).
Is this what I need to use for using the fingerprint or password for logging on my computer? What all are you people doing with yours?
My old xp laptop had a password for windows log on but that was much simpler to set.
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Jan 16, 2009
There is currently a major security flaw in the DigitalPersona software used by the Studio's fingerprint reader, whereby a user can launch Internet Explorer (or the default browser) without logging on to the system.
If you have the software installed now, go ahead and give it a try. Either log off, or lock the system and then click "Swipe you finger to unlock" account, and then "Enroll Fingerprints".
Finally right click on the animation in the wizard and select "About Adobe Flash Player", launching Microsoft Internet Explorer.
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Jun 10, 2011
I just got a Pavilion dv6tqe, and there was an issue with the Norton Internet Security SONAR protection that required me to remove the Norton software and then re-install. However, after I did this, the fingerprint scanner no longer works. The computer says there are no biometric devices installed on the computer. How can I go about fixing this problem?
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Nov 30, 2014
In Window's control panel, Biometric Devices shows me that the drivers are ok "Allow biometric devices with windows" is flagged. With Broadcom FMA I can easly enroll my fingerprints
Everything looks good but at this point there's no way to use my fingerprints to logon with Win7 pro.
In control panel / programs I can see installed: Dell Data Protection | Security Tools and Dell Data Protection | Security Tools Authentication but I can't find out any program to manage my fingerprinters.
I tried almost everything, installing/uninstalling drivers, softwares and all this didn't work. I suppose that I should find a program or something that allows me to associate the enrolled fingerprints to my account.
I even tried to use Dell My Downloads (with Internet Explorer) but I cannot because during the installation I had the message Service Tag Number not supported.
Windows logon shows me, next to my account and security card, another "account" fingerprints, I even tried to login with this but I received the message "Fingerprint not verified" (obviously because they are not associated to any account)....
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Sep 13, 2011
I have Dell Latitude E6420 with Windows 7 OS installed.
The driver for Biometric device is also installed. But windows is not finding any biometric device as shown in the following picture message.
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Jan 11, 2009
I am trying Windows 7 on my Latitude E6400, and I am having two a little issue for the system.
First issue is despite enabling advance performance for the drive under Device manager, Windows 7 gives me score or 2.0, than in Vista the score is significantly higher in the 5.0 range. My HDD is the Hitachi 5400RPM 160GB.
Second issue is, I don't know what I missed when installing the drivers/software, but I don't have the on-screen volume control. But the ambient light sensor, brightness level and keyboard backlit mode, does appear.
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Feb 4, 2009
I'm running Windows 2008 64 bit on Dell Latitude e6400. Most everything works. The only issue is the Ethernet Gigabit adapter. The Vista 64 bit driver exists stating that no hardware was found. Dell supports says this laptop was specifically designed for Vista, no Win 2008 support if provided.
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Jul 23, 2009
I sucessfully installed windows 2003 server on Dell Latitude E6400. All the devices are working fine now. I would like to share with you my experience as below:
1. Suppose you have successfully installed Windows 2003 on Dell E6400: there are many topics instruct how to ingergrate the SATA controller driver to windows installer using nlite. I will not repeat this.
2. You MUST know exactly what the device model in your machine: harddrive, network card, wireless card, video card. I get this information because i have installed windows Vista on this machine before .....
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Feb 17, 2013
I have a Dell E6400. The OS has been uprgraded to Windows 7 - 64 bit by an authorized Microsoft refurbish dealer. The driver stops randomly. Using the internet, Office, version 2010. is there a better driver?
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Feb 15, 2013
So I just had Windows 7 reinstalled as my harddrive died. But after the reinstall, Windows 7 only detects my laptops native resolution (recommended resolution) as 1280x800.
I know this laptop has the 1440x900 display, I have coworkers with the same laptop and their display shows the "recommended" is 1440x900, and I know that was the case before I lost my drive and got a new one with a reinstall.
This laptop has the NVIDIA Quadro NVS 160M adapter, and I have the latest driver for this from NVIDIA.
Why does windows think my native resolution is 1280x800. I can use the NVIDIA driver to force it to go to 1440x900, which works. I was just wondering why it is doing this. Is there some inf package that I need from Dell?
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Jul 1, 2009
I just received my E6400 from Dell today and setup the fingerprint reader. I noticed it only works when I boot up the notebook and then I scan to get to the windows login screen.
I was wondering If I can set it up so that I scan to login to windows rather than typing in a password. I was also wondering If I could configure it to login to websites for things such as email since I know you can do that with Windows Fingerprint Reader.
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Nov 9, 2008
When I ordered my E6400, it said on the Dell configuration pages that it would have a UPEK fingerprint reader. I am quite sure I got another fingerprint reader since it says "Broadcom USH CV w/Fingerprint Swipe Sensor" in Device Manager. When I look closely at the quotes I got from the Dell sales guy it doesn't say UPEK anywhere on the E6400 quote but it does say UPEK on the E6500 quote.
Does the E6500 have the same (non-UPEK) fingerprint reader?
Is it possible to get the E6400 with a UPEK fingerprint reader?
I would like to have a laptop with the UPEK fingerprint reader since I ordered a Dell USB UPEK fingerprint reader with my laptop that I intend to use when the computer is in the docking station. The USB UPEK fingerprint reader doesn't work with the fingerprint software on my E6400. I am not 100% sure it will work even if I would have the same brand of fingerprint reader in the laptop but I think it should increase the chance a lot.
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Dec 18, 2012
When my Dell XPS 12 Ultrabook in in tablet mode and i wake it up, it asks me to press ctrl-alt-del or the Windows Security button. What/Where is the Windows Security Button? without it I have to open it to computer mode, press ctrl-alt-del to sign in and then convert back to tablet.
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Nov 23, 2008
Is there some sotr of program installed that allows you to use the webcam?
I can only access mine by default when using Instant Messenger.
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Jun 19, 2009
The price of 2nd user Latitude D630's seems to be holding up quite well in the UK. Does this indicate that it is still a popular machine and favoured over the E6400?
I briefly checked out an E6400 the other day and for a choice between machines of approximately similar spec I would opt for the D630 rather than the newer E6400.
I would be interested in opinions from users who have experience with both models.
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Feb 20, 2013
I have a problem with my dell latitude e5510..... After Updating the Bios last version() ,BIOS has been Locked and i have no access to bios, although system powers up and my windows boots without any problem..... I tried every method searched in internet but no result ... as I realized this model has a high security system...I think by updating the bios a default pass created for the bios.
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Apr 13, 2013
I have a Installed Windows 8 on my Dell Inpiron N5110 Laptop. It was working fine but since last 3 or 4days it is having some issue. Each time when i start my PC it shows me an error with blue screen which has written
KERNEL-SECURITy_CHECK_FAILURE
at last line of Error.
I tried Re Installing Windows 8 but still the same issue. Also tried Installing Windows 7 but When Windows 7 Installation Finishes the System Restarts and Shows a blue Purple (Dark Blue) saying Your System BIOS is not ACPI Compliant.
I have tried Installing Windows 7 and Windows 8 several time but still the issue persists.
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Nov 30, 2009
This has been brought up before in this forum, but it was as an off-topic discussion on a thread with a different topic. I'd like to bring it to full discussion.
Basically, I'm quite happy with my E6400 but I don't use the fingerprint reader, because that involves using the Embassy Trust Suite.
This means that you cannot use the fingerprint reader for any other uses except logging on at boot and windows logon screen. You cannot use it for your web browser, for example.
Several people have asked Dell to invest in an open API for the fingerprint reader because of this. Dell suggested we opened a thread in their community feedback site, "Dell IdeaStorm", which I did. Here's the link.
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Feb 7, 2010
I got my Latitude E6500 a few days ago, I'm happy with it (except the lagging ALPS touchpad) but I have a problem with the fingerprint reader (Broadcom USH w/Swipe sensor).
The fingerprint reader is connected and does respond, but the ControlPoint software throws an error if I try to enroll my fingerprint (the error doesn't show up if I don't touch the sensor). If I reboot, the "Broadcom USH w/swipe sensor" is replaced by "Broadcom USH w/o swipe sensor" in the device manager. The swipe sensor is detected again after a complete shutdown.
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Jan 21, 2015
I've enrolled my fingerprints via the Windows 8.1 PC user settings app.
When I logon to my PC it provides the usual password box to type my password, but if I swipe the fingerprint reader nothing happens. I've registered four fingers, none of them work.
Are there some other settings I need to change to enable use of the fingerprint reader?
I see the biometric device in device manager, and registering fingerprints is no problem, it's just during logon that it's not working.
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Feb 21, 2013
Two days after my warranty expired, both USB ports on my E4200 and the fingerprint reader stopped responding. The USB on the docking station work fine.
I have since tried to update the bios and uninstalled the USBs in Device Manager. All to no avail.
When I plug a stick into the USB port, it lights up (i.e., some power to the port), but the computer does not see anything plugged in.
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Nov 4, 2014
I bought a Dell Latitude E6410 with fingerprint sensor, I checked the drivers and I've the drivers for Dell ControlVault w/ fingerprint swipe sensor, and I want to use the fingerprint sensor instead of the pasword to log in in my user of the computer, but I dont know what software I need to do it, what software (Aplication) can I use for that?
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Aug 31, 2012
I just bought an M4600 that comes with a fingerprint / bio scanner. I cannot figure out how to activate and use the darn thing.
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Oct 29, 2008
I am wondering whether or not the E6400 has the Latitude-On feature or can be configured as such.
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Mar 12, 2013
My Dell Inspiron 1525's touchpad no longer works. It worked fine this morning. I updated security essentials and windows and then it stopped working after updates had installed. I tried system restore and it still does not work. I can use a corded USB mouse, but I really need the touchpad.
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Sep 22, 2009
do i need an antivirus and internet security package when running windows on my mac?
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