Dell Latitude E6420 :: Add Bluetooth Card?
Oct 31, 2011
I have a Latitude E6420 that came without a Bluetooth card. Is it possible to add the Dell TrueMobile 375 Bluetooth module to this machine? I looked in the Service Manual for the 6420 but it did not show where the Bluetooh moduel cable the plugged into the motherboard. In fact, I opened the case and found the slot where the Bluetooth module would be mounted but did not see a place to plug in the cable.
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Dec 16, 2011
I am trying to install a Dell TrueMobile 375 Bluetooth module in my Latitude E6420. I have read the instructions in the E6420 Service Manual but it is not obvious where the other end of the cable on the 375 Bluetooth module plugs into the motherboard. The images provided in the Service Manual are of no luck, as they only show where the module goes, not where the cable on the module plugs into a corresponding socket.
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Dec 7, 2014
I have 32 bit installed.
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Dec 10, 2014
I have a Latitude E6420, and i can't for the life of me get it to work. There is absolutely no life, and the battery and power lights don't light up with the ac adapter connected. I've tried taking out the battery and connecting the ac, no change. Won't work.
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Jun 19, 2012
I am trying to set up my laptop to use two (2) external monitors (both Dell monitors). I am using a Dell Latitude E6420 laptop that has an external VGA connection as well as an HDMI connection. I can currently use the laptop LCD screen as one display and an external monitor (either VGA or DVI) as the second, or I can use both external (VGA and DVI) as my extended output. But I am unable to get it to work with all three. Is this a hardward limitation? or Setup limitation? Do I need third party software to accomplish that?
The laptop is running Windows 7 Enterprise 64 bit.
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Oct 28, 2013
I always put my laptop on standby and turn it off only when required. Today 4 hours after I left it on standby, I could wake him up from standby but could not see anything on screen which worked and all operating system sounds could be heard, hard drive worked as well. I tried powering it off and on, entering BIOS but I still could not see display. Here's a link to YouTube video that portrays what I see:
cs_setInnerHtml('video_b18ffb1a-cd3e-41db-bbec-cd6ba4b8104e','');
I later saw information here on how to access ePSA testing environment so I followed the steps: removed battery, plugged off power supply, pressed Power Button for 1 minute to drain power, held Fn key and powered laptop on until I heard funny sounds. This was ePSA probably but I still could not see anything on screen:
cs_setInnerHtml('video_bc3d9966-f72d-4bdc-853b-07df0bd78756','');
If I am not mistaken, my laptop was running on dedicated nVidia graphics card. What should I do now? Luckily I have customer on-site warranty still valid, but I am looking for a faster way to solve problem. Who knows, but it may be a mere problem of cable got lose which is in my abilities to fix.
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Apr 25, 2013
I recently came to the same fate, Recently had my battery replaced by Dell which was wonderful n the mess up part is that I cannot get it charged on my Latitude E6420.
My flashing problem started when I had a power failure in my area while i had my note book on charge. I cant do anything without having to keep my notebook on charge. i doesnt start up without it being plugged in now n it doesnt even charge my new replacement battery.
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Jan 5, 2015
My company recently purchased a E6420 from eBay, and upon turning it on we were admin locked out of the whole system.How to get into the system?
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Nov 6, 2012
I have the charger from here brought as a replacement for the original one, but when I plug it - the laptop works, but the battery it's not charging. The battery is 6-7 months old, was pretty good - lasts for more than an hour and a half, but it's not charging now.I have tried to enter the bios and stay there for about 2 hours but the battery does not charge..Or the charger it's not the good one?
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Mar 13, 2013
I recently had to reinstall my Latitude E6420 with Windows 7.
Afterwards, Audio and Video (having Spotify+a few Office apps running) start to lag.
I tried reinstalling the Machine again without success. I tried all driveres suggested on the Dell supportpage and I asked google which told me "Turn off eSATA and SpeedStep" [URL] .... which hadnt any success either.
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Dec 7, 2014
32 bit windows 7 professional, updated BIOS and still the same.
Latitude E6420...
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Sep 13, 2011
I have Dell Latitude E6420 with Windows 7 OS installed.
The driver for Biometric device is also installed. But windows is not finding any biometric device as shown in the following picture message.
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Aug 16, 2012
The above fails with an error "check for updates failed" in the gui.
Sometimes it determines the list of updates to get, but then fails to download those updates, sitting on the download screen and doing nothing.
Files are created C:UsersadrianAppDataLocalDellClientSystemUpdate emp but they never exceed 11.7MB.
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Dec 16, 2014
when I dock my in my E-port docking station, my CPU usage will shoot up to 100%, and it may come down periodically to the 80s or 90s, which makes my laptop virtually unusable for anything. I tried a different power cord but it made no difference. Undocked, it works just fine, so it's obvious it's something wrong with the docking station.
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May 30, 2011
driver download link (Latutude E6420) for 2 items
- Broadcom USH
- Mass Storage Controller
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Nov 7, 2014
I want to update BIOS for my laptop, but the screen show alert type administrator password.
I don't have BIOS password.
My laptop service tag : XXXXXXX-1D3B.
My email : <Admin Note: removed per privacy policy~RK>
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Jan 7, 2009
I bought at DELL OUTLET a M6400 without the Bluetooth Module, I will buy it separate from DELL, do you know if the Bluetooth antenas will be Pre-Wired in the notebook ?,
actually I am buying the DELL 410 Bluetooth + UWB card, meaning I need the Pre-Wiring for Bluetooth and UWB ?
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Jun 10, 2008
I just purchased an M1330 without bluetooth and I'm looking to install the Dell 355 module (needs to be Vista compatible) but there are several listed on Dell's site;
[url]
There is one listed specifically for the M1330 and then there is one that says "For Windows Vista" The one for the M1330 is $11 more than the others and I'm just curious if the others are the exact same (dimension wise too)
Which one should I get?
It also looks like the Truemobile 360 which supports BT 2.1 may also work. Only real difference between it and the 355 seems to be the chipset (355 uses Broadcom, 360 uses CSR) otherwise it appears that physically they are the same dimensions and all
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Dec 7, 2007
I would like to know what differences will I gain replacing my Dell Truemobile Bluetooth 355 card with the newer 360 bluetooth card?
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Jan 20, 2010
I've searched the forum and found a service diagram on installing the bluetooth card into the M1530 notebook. My question is, I never choose to have it put in by dell, so I know I need to purchase the card and I'm going to guess that the cable will need to be purchased as well.
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Dec 10, 2009
I have a Dell Inspiron 1505 and I just got an E6400. The 1505 has integrated bluetooth while the E6400 is missing it.
Can I put the bluetooth chip from my e1505 in the e6400?
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Mar 11, 2009
I ordered a Bluetooth card from Dell for my Studio 17, and I was wondering if anyone has installed one of these yet. I already have the WLAN card installed which is for the WiFi operations and Im wondering how hard of a job it is to install the Bluetooth card.
I already added a second hard drive to my laptop so going inside of it isnt a problem I know what Im doing but have no clue where the Wireless cards are mounted. Im hoping the Bluetooth slot is marked so I know where it goes.
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Aug 7, 2008
I have a Dell Latitude D830 and i am looking for Bluetooth vista drivers.
On Dell site i can not find this drivers.
Normally if i enable my wifi i see a blue led on the front of my laptop.
In device manager i can see that the bluetooth is installed, but i can not use it.
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Jan 21, 2013
I have a Dell E6220 laptop with BT and have difficulty pairing with my Bluetooth headset. I was able to pair the Dell E6220 with my BT mouse (Microsoft 5000 Cordless Mouse), but I cannot pair either my LG Tone Wireless Bluetooth Stereo or the Platonic BT Headset.
The devices are in paring mode, and I go under Add Bluetooth device but the Dell never sees it. I also tried with my iPhone but the Dell cannot find it. It is odd because my BT mouse is working just fine.
Is there a known problem with BT headsets and the laptop? Are there maybe some drivers that need to be installed?
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Jan 12, 2015
I just bought Dell latitude D830, I can't find the Bluetooth on the system. How can I enable the Bluetooth or the system does not have Bluetooth?
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Feb 11, 2010
Does anyone know if the internal Bluetooth card that slots into the underneath compartment on old Dell Inspiron's (like the i9300) uses a USB connection?
What I mean by that is, if I were to chop the plug off the end of the connector cable and replace it with a female usb socket, would I be able to run any USB device off it? I need an extra usb socket for a pretty extreme casemod I'm doing at the moment and it ideally (definitely!) needs to be on the underside of the laptop.
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Mar 13, 2009
I've had this problem for quite a while. I'm unable to register Microsoft mice with the bluetooth on my Latitude D630.
I originally thought it was the mouse I purchased ... but the mouse worked fine when I used the bluetooth adapter that it shipped with.
I recently purchased a MS Presenter Mouse 8000 and tried to register it with the bluetooth stack. Every time I try I get a "Registration Failed" message.
The software can see the mouse ... and I hear the standard "Registering hardware" chimes, but then I get the "Registration failed" message.
I'm running "Bluetooth Stack for Windows by Toshiba" version 4.31.02.6(D).
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Mar 27, 2013
I've a brand new Dell lattitude 5530 with a Dell wireless 380 Bluetooth Card. I've downloded the driver module recommended by the Dell driver support webpage when I supplied my Sevice Tag. (DW380 Software release Customer installer Version 6.5.1.2410 ). However the module failed to install. The last few lines of the log file are:
[03/27/13 14:26:10] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml[03/27/13 14:26:10] Name of Exit Code: [03/27/13 14:26:10] (DupAPI::GetReturnCode): *** Unable to find DUP value for: [03/27/13 14:26:10] Exit Code set to: 1 (0x1)[03/27/13 14:26:10] Result: FAILURE
What I need to do to get this one to install?
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Mar 17, 2013
I have almost applied all methods. I have checked bluetooth is enabled in the bios settings. And also I applied the method of services.msc in command prompt.
I pressed Fn + F2 during installation but bluetooth option is not going to be on. I do not think why it is giving that problem. I have uninstalled the drivers now.
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Jan 23, 2015
I downloaded the blue tooth stack and installed it, when it runs it says it cannot communicate with the blue tooth chip and aborts. I have turned all the necessary things in system setup for the internal blue tooth device but it still does not work. Isn't there supposed to be a blue tooth indicator on my laptop somewhere that should be on, if so I do not see it.
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