Dell Latitude E6420 :: Laptop May Appear To Be Dead
Dec 10, 2014
I have a Latitude E6420, and i can't for the life of me get it to work. There is absolutely no life, and the battery and power lights don't light up with the ac adapter connected. I've tried taking out the battery and connecting the ac, no change. Won't work.
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Nov 6, 2012
I have the charger from here brought as a replacement for the original one, but when I plug it - the laptop works, but the battery it's not charging. The battery is 6-7 months old, was pretty good - lasts for more than an hour and a half, but it's not charging now.I have tried to enter the bios and stay there for about 2 hours but the battery does not charge..Or the charger it's not the good one?
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Dec 7, 2014
32 bit windows 7 professional, updated BIOS and still the same.
Latitude E6420...
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Dec 7, 2014
I have 32 bit installed.
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Jun 19, 2012
I am trying to set up my laptop to use two (2) external monitors (both Dell monitors). I am using a Dell Latitude E6420 laptop that has an external VGA connection as well as an HDMI connection. I can currently use the laptop LCD screen as one display and an external monitor (either VGA or DVI) as the second, or I can use both external (VGA and DVI) as my extended output. But I am unable to get it to work with all three. Is this a hardward limitation? or Setup limitation? Do I need third party software to accomplish that?
The laptop is running Windows 7 Enterprise 64 bit.
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Oct 31, 2011
I have a Latitude E6420 that came without a Bluetooth card. Is it possible to add the Dell TrueMobile 375 Bluetooth module to this machine? I looked in the Service Manual for the 6420 but it did not show where the Bluetooh moduel cable the plugged into the motherboard. In fact, I opened the case and found the slot where the Bluetooth module would be mounted but did not see a place to plug in the cable.
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Oct 28, 2013
I always put my laptop on standby and turn it off only when required. Today 4 hours after I left it on standby, I could wake him up from standby but could not see anything on screen which worked and all operating system sounds could be heard, hard drive worked as well. I tried powering it off and on, entering BIOS but I still could not see display. Here's a link to YouTube video that portrays what I see:
cs_setInnerHtml('video_b18ffb1a-cd3e-41db-bbec-cd6ba4b8104e','');
I later saw information here on how to access ePSA testing environment so I followed the steps: removed battery, plugged off power supply, pressed Power Button for 1 minute to drain power, held Fn key and powered laptop on until I heard funny sounds. This was ePSA probably but I still could not see anything on screen:
cs_setInnerHtml('video_bc3d9966-f72d-4bdc-853b-07df0bd78756','');
If I am not mistaken, my laptop was running on dedicated nVidia graphics card. What should I do now? Luckily I have customer on-site warranty still valid, but I am looking for a faster way to solve problem. Who knows, but it may be a mere problem of cable got lose which is in my abilities to fix.
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Apr 25, 2013
I recently came to the same fate, Recently had my battery replaced by Dell which was wonderful n the mess up part is that I cannot get it charged on my Latitude E6420.
My flashing problem started when I had a power failure in my area while i had my note book on charge. I cant do anything without having to keep my notebook on charge. i doesnt start up without it being plugged in now n it doesnt even charge my new replacement battery.
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Jan 5, 2015
My company recently purchased a E6420 from eBay, and upon turning it on we were admin locked out of the whole system.How to get into the system?
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Dec 16, 2011
I am trying to install a Dell TrueMobile 375 Bluetooth module in my Latitude E6420. I have read the instructions in the E6420 Service Manual but it is not obvious where the other end of the cable on the 375 Bluetooth module plugs into the motherboard. The images provided in the Service Manual are of no luck, as they only show where the module goes, not where the cable on the module plugs into a corresponding socket.
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Mar 13, 2013
I recently had to reinstall my Latitude E6420 with Windows 7.
Afterwards, Audio and Video (having Spotify+a few Office apps running) start to lag.
I tried reinstalling the Machine again without success. I tried all driveres suggested on the Dell supportpage and I asked google which told me "Turn off eSATA and SpeedStep" [URL] .... which hadnt any success either.
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Sep 13, 2011
I have Dell Latitude E6420 with Windows 7 OS installed.
The driver for Biometric device is also installed. But windows is not finding any biometric device as shown in the following picture message.
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Aug 16, 2012
The above fails with an error "check for updates failed" in the gui.
Sometimes it determines the list of updates to get, but then fails to download those updates, sitting on the download screen and doing nothing.
Files are created C:UsersadrianAppDataLocalDellClientSystemUpdate emp but they never exceed 11.7MB.
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Dec 16, 2014
when I dock my in my E-port docking station, my CPU usage will shoot up to 100%, and it may come down periodically to the 80s or 90s, which makes my laptop virtually unusable for anything. I tried a different power cord but it made no difference. Undocked, it works just fine, so it's obvious it's something wrong with the docking station.
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May 30, 2011
driver download link (Latutude E6420) for 2 items
- Broadcom USH
- Mass Storage Controller
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Nov 7, 2014
I want to update BIOS for my laptop, but the screen show alert type administrator password.
I don't have BIOS password.
My laptop service tag : XXXXXXX-1D3B.
My email : <Admin Note: removed per privacy policy~RK>
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Jan 15, 2010
my dad gave me his old e6400 as his job paid him a brand new hp elitebook with all the bells and whistles, after checking my new toy, I found out that the battery if pretty much dead.
The bios reports that it's damaged and Ubuntu says it can only hold 25% of the original charge... And it only lasts 20 minutes .
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Jan 29, 2010
I am getting a hand me down Dell D430 (Latitude) but it coming with a dead hard drive.
Can you all please help me ind a replacement hard drive, or suggest some possible alternatives for me to use in this laptop. I know it takes a 1.8in PATA/IDE hard drive but I am having trouble finding any.
If you can suggest with a link a good hard drive for me to use.
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Jul 26, 2009
The unit does not power ON using the AC adapter, no LED lights. I tried using a different working AC adapter from a 600m and didn't work either.
Then I installed a charged battery pack from the 600m into the D600 bay and it power on just fine.
I googled the issue and one suggestion is that the DC power jack could be toast, so I bought a new one over at DCpowerjacks.net
I have it replace by a professional, and after I reassembled the machine the problem persists.
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Apr 21, 2009
HAve a 1330 with a slot loading DVD. The mobo is completly dead, the laptop won't even turn on (dell is allegedly sending me a replacement -- second on in two years).
Since the laptop won't even turn on, how on earth do I get a DVD out of the drive, WITHOUT taking the laptop apart? I know I can take the laptop apart and trip the mechanisim, but I just don't feel like taking the @#$@'n think apart.
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May 25, 2009
When I power on the green light flickers and it's dead.
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Feb 20, 2009
My Inspiron e1705 laptop would not boot. Turns out it is a bad graphics card. Dell no longer has the graphics card in stock to ship a new one to me, so they are sending me a whole new laptop. The support guy said all of the components will be the same or better.
Anyone have any idea what I should expect to get? Will it be a new laptop or refurbished? I really liked the laptop I have now, and wish I did not have to replace it, but if I truly get something better, then I guess it is ok.
I guess I should have asked Dell this, but does anyone also know if my warranty (which has 1.5 years out of 4 left) will still be good on the new laptop?
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Mar 10, 2013
My N4050 laptop got dead and I called the customer care they said that the Hard disk, BIOS chip, Fan were the problem. My laptop is under warranty now. I bought this laptop thru ebay and I have the invoice copy from the seller. How can I proceed for the warranty service. I dont have the paisa pay id details of ebay.
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Oct 6, 2009
do laptop batteries get ruined if you don't run them almost dead? or does it not matter if i plug it in whenever i want?
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Apr 12, 2013
I have a Dell Vostro 1014 (or whatever it is).. And it refuses to start. I can charge it, but as soon as i press the start button, it stops charging. I don't hear any sounds from the pc as it would start either.
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Sep 13, 2008
I bought my XPS 1710 dell laptop about 2 yrs and some months ago at about ~$4, 150. About 3 weeks ago my GeForce go 7900 GTX died... I've never OC'd any device on my laptop and its been used in normal conditions..
Has anyone else had any problems with their GeForce go 7 series video cards?
did a clean install of Windows XP and this is what I get...
1. when my laptop boots up the bios screen comes up with a bunch of vertical lines...
2. when windows boots up there is a bunch of vertical lines...
3. simple vga mode works... no vertical lines...
4. when I try to install the drivers for the 7900 GTX I get a BSOD...
Warranty...
So far the video card has been backordered twice... when I get called again
and if its for the same reason I'm going to ask what the next course of action will be...
I doubt there are any remaing Geforce Go 7 series video cards...
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Mar 7, 2013
My dell ispirion n5110 doesn't restart after bios update while updating bios my laptop freeze and show nothing only power lamp is on
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May 11, 2009
I have an Acer laptop, 2 ys old or less, and the monitor went dead. The computer runs, but the monitor does not work. It has a nvidia card, and I have heard it might be the issue. Motherboard?
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Jun 19, 2009
I recently took my Compaq Presario C714NR laptop on a road trip, and one day some water spilled on the case without me realizing it, so that the case and laptop were wet when I got to my hotel room. The screen no longer illuminates - I can just barely see the proper windows and images on the screen if there is bright light in the room, but it's nearly invisible. I assume that either the backlight is dead or that a wire/connection to the backlight is loose or shorted.
Several months ago I had to replace the screen when the laptop was dropped and the screen broken (bought a new replace ment screen through eBay, replaced it myself), so the screen has had a bit of a hard life.
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Jul 21, 2014
Is there any way to charge my battery now? I think my battery is completely dead now. Over the past few months, it's been staying turned on for less and less time without it's chord. Today, it said "battery 100%" "6 min". Usually, I have it charging just by turning the charger chord in some weird positions. I'm not sure if it's faulty wiring or not. I would much rather just buy a new battery than deal with faulty wiring.
Yes, I have been getting the change your battery thing in the start up menu. I have an HP 625, and have had it for over 3 years now. In the past year, I've been having to adjust my wire just so it can charge. It jiggles around a little bit when inside, but the chord/plug itself doesn't seem loose or anything... Today, that didn't work at all. I've been trying for the past several hours to move my chord to the right position just so my laptop can turn on. I usually get it charging in no more than 1 minute, but today was different. Last year, I replaced my charging and it seemed to of made it much easier to charge. However, this is a fairly newish charger and it's my battery at fault this time.
Will my issue be resolved just by getting a new battery? I can probably head over to Best Buy or something. Or maybe buy one online.
If you think I may also have a problem with faulty wiring, what can I do to get it fixed? I feel like it would cost me a lot. Or, do you think will getting a new battery resolve my charging issue?
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