Dell Latitude E6420 :: Laptop Plugged In Not Charging
Nov 6, 2012
I have the charger from here brought as a replacement for the original one, but when I plug it - the laptop works, but the battery it's not charging. The battery is 6-7 months old, was pretty good - lasts for more than an hour and a half, but it's not charging now.I have tried to enter the bios and stay there for about 2 hours but the battery does not charge..Or the charger it's not the good one?
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Apr 25, 2013
I recently came to the same fate, Recently had my battery replaced by Dell which was wonderful n the mess up part is that I cannot get it charged on my Latitude E6420.
My flashing problem started when I had a power failure in my area while i had my note book on charge. I cant do anything without having to keep my notebook on charge. i doesnt start up without it being plugged in now n it doesnt even charge my new replacement battery.
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Dec 10, 2014
I have a Latitude E6420, and i can't for the life of me get it to work. There is absolutely no life, and the battery and power lights don't light up with the ac adapter connected. I've tried taking out the battery and connecting the ac, no change. Won't work.
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Dec 7, 2014
32 bit windows 7 professional, updated BIOS and still the same.
Latitude E6420...
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Apr 5, 2013
I just bought a dell latitude d600 and I have never had a laptop before. Is there a way to tell if it is charging when the ac adapter is plugged in? I bought it for parts or not working and I,m trying to put it back together. I also have been looking for an ide hard drive for the caddy. I didn't know if you could change that to s sata drive or not.
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Jun 24, 2014
My laptop is at 4% battery and says pluggred in not charging. I have a HP Envy with windows 8.
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Mar 26, 2013
When I start up my laptop, it makes a beeping sound then tells me something along the lines of,"AC power adapter wattage and type cannot be determined."And when I press F2, it tells me that my battery is operational but it is on idle but the lights on the battery do not glow.When I get it started up, on the actual home screen with icons and everything, if I hover above the battery icon it tells me, "Plugged in, not charging."
My AC power adapter has a small led light on it, and it is green. Before this, my laptop used to get very very hot, to the point that I could not even put it on my lap for too long. I would also sometimes put it on my bed where there is fabric. Also, there is a break on the AC adapter at the very top near where it gets plugged in. I also ran a diagnostic test and it gave me back a code, 2000-0142 .....
Also, my laptop is significantly slower and I am using an Inspiron 1521
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Jan 2, 2015
I have just encountered a problem with my Inspiron 7520 laptop. The laptop is plugged in and notes 'charging'. Problem is that it is not charging and battery has been at 0% for a week now.
Battery meter notes the battery is charging and that the battery is working normally. I have run the 'My Dell' systems test and it failed on the battery with error code WBT02-GX1...
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Apr 13, 2013
I've tried everything
The charger light still works (The blue ring)
[URL] downloaded the latest bios launcher but it is asking for minmum 10% battery but i have issue with charging and won't work
also i've ran the bois for it to say the ac adapter is [Uknown]
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Dec 7, 2014
I have 32 bit installed.
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Jun 19, 2012
I am trying to set up my laptop to use two (2) external monitors (both Dell monitors). I am using a Dell Latitude E6420 laptop that has an external VGA connection as well as an HDMI connection. I can currently use the laptop LCD screen as one display and an external monitor (either VGA or DVI) as the second, or I can use both external (VGA and DVI) as my extended output. But I am unable to get it to work with all three. Is this a hardward limitation? or Setup limitation? Do I need third party software to accomplish that?
The laptop is running Windows 7 Enterprise 64 bit.
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Oct 31, 2011
I have a Latitude E6420 that came without a Bluetooth card. Is it possible to add the Dell TrueMobile 375 Bluetooth module to this machine? I looked in the Service Manual for the 6420 but it did not show where the Bluetooh moduel cable the plugged into the motherboard. In fact, I opened the case and found the slot where the Bluetooth module would be mounted but did not see a place to plug in the cable.
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Feb 15, 2013
I'm on BIOS vA0 and could not find in USB SETUP OPTION to enable charging feature while laptop power in OFF position. Should I upgrade the BIOS version or there will not be such feature in latitute E6220?
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Oct 28, 2013
I always put my laptop on standby and turn it off only when required. Today 4 hours after I left it on standby, I could wake him up from standby but could not see anything on screen which worked and all operating system sounds could be heard, hard drive worked as well. I tried powering it off and on, entering BIOS but I still could not see display. Here's a link to YouTube video that portrays what I see:
cs_setInnerHtml('video_b18ffb1a-cd3e-41db-bbec-cd6ba4b8104e','');
I later saw information here on how to access ePSA testing environment so I followed the steps: removed battery, plugged off power supply, pressed Power Button for 1 minute to drain power, held Fn key and powered laptop on until I heard funny sounds. This was ePSA probably but I still could not see anything on screen:
cs_setInnerHtml('video_bc3d9966-f72d-4bdc-853b-07df0bd78756','');
If I am not mistaken, my laptop was running on dedicated nVidia graphics card. What should I do now? Luckily I have customer on-site warranty still valid, but I am looking for a faster way to solve problem. Who knows, but it may be a mere problem of cable got lose which is in my abilities to fix.
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Jan 5, 2015
My company recently purchased a E6420 from eBay, and upon turning it on we were admin locked out of the whole system.How to get into the system?
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Dec 16, 2011
I am trying to install a Dell TrueMobile 375 Bluetooth module in my Latitude E6420. I have read the instructions in the E6420 Service Manual but it is not obvious where the other end of the cable on the 375 Bluetooth module plugs into the motherboard. The images provided in the Service Manual are of no luck, as they only show where the module goes, not where the cable on the module plugs into a corresponding socket.
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Mar 13, 2013
I recently had to reinstall my Latitude E6420 with Windows 7.
Afterwards, Audio and Video (having Spotify+a few Office apps running) start to lag.
I tried reinstalling the Machine again without success. I tried all driveres suggested on the Dell supportpage and I asked google which told me "Turn off eSATA and SpeedStep" [URL] .... which hadnt any success either.
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Sep 13, 2011
I have Dell Latitude E6420 with Windows 7 OS installed.
The driver for Biometric device is also installed. But windows is not finding any biometric device as shown in the following picture message.
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Aug 16, 2012
The above fails with an error "check for updates failed" in the gui.
Sometimes it determines the list of updates to get, but then fails to download those updates, sitting on the download screen and doing nothing.
Files are created C:UsersadrianAppDataLocalDellClientSystemUpdate emp but they never exceed 11.7MB.
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Dec 16, 2014
when I dock my in my E-port docking station, my CPU usage will shoot up to 100%, and it may come down periodically to the 80s or 90s, which makes my laptop virtually unusable for anything. I tried a different power cord but it made no difference. Undocked, it works just fine, so it's obvious it's something wrong with the docking station.
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May 30, 2011
driver download link (Latutude E6420) for 2 items
- Broadcom USH
- Mass Storage Controller
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Nov 7, 2014
I want to update BIOS for my laptop, but the screen show alert type administrator password.
I don't have BIOS password.
My laptop service tag : XXXXXXX-1D3B.
My email : <Admin Note: removed per privacy policy~RK>
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Oct 4, 2009
I recently got the dreaded "Plugged in, not charging" message in vista of my Dell XPS 1530.My laptop is out of warranty .I tried all the methods suggested and flashed the bios to A09 from A12.I also checked the BIOS and it says
Battery Charge = 6%
Charger = 90W
Also when I connect the charger the charging light would flash for 5 sec. and then go off.Due to this the battery charge has moved from 6% to 7%.
I cannot buy a new mbd worth $500 . Any other cure for this ????
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May 23, 2014
My Dell XPS 13 Ultrabook is plugged in but will not charge. The battery is completely drained and the power will immediately shut off when the power cable is unplugged. The battery meter indicates "O% Available (plugged in, not charging)". Every time I restart it I am told to plug in a Dell charger with 45 watts or greater. Thinking my charger might have been the issue, I just purchased a Dell replacement charger, and it is still not recognizing it. I have seen on other posts that indicate a possible solution is to update the BIOS; however, when I download and try to run the latest BIOS, I am told that the battery needs to be at least 10% charged in order to update.
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Jun 26, 2012
my Dell XPS 15z is only ten months old while on my computer last night something popped up saying:
'The AC power adapter type cannot be determined.
Your system will operate slower and battery will not charge.
This problem might be solved by:
Ensure the plug is inserted completely for best system operation. Connect a Dell 130W adapter or higher'
i've always taken really good care of my laptop never dropped it or anything i hope that its not broke...
if it is broken and i have my year warranty do i still pay for whatever new part i need?
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Sep 20, 2008
I have a dell xps m1530. Yesterday, suddenly a problem developed. The laptop charges for a few secs and then the battery icon says plugged in, not charging. I have tested the power supply and the adapter pin on the laptop motherboard its working fine. I purchased the laptop 4 months ago. i am using windows vista Ultimate with sp1.
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Apr 13, 2009
my battery aint been charging for a few days iv noticed i just done fresh install yesterday still no joy any ideas what could fix this
im sure im on the latest bios could i try flashing it again ?
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Nov 26, 2014
i am using dell inspiron 15R 5521.. its warranty has just expired on november 3,2014. And now i am facing this charging problem as whenever i connect my charging adapter(charger) to my laptop, it says 'PLUGGED IN BUT NOT CHARGING'. whether i just keep my laptop on charging for an hour or two, it still remains the same and not even a single percent of battery is charged.!! Whether there is some problem with my battery or charger!! i should buy a new battery or not??
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Nov 16, 2014
I am having problem with my dell inspiron 14z ultra book plugged in but not charging.... i tried so many things but nothing worked....
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