Dell :: Missing/Unknown Devices After Fresh Reinstall For S-XPS 1647
Feb 10, 2010
I did a fresh reinstall of Win 7 and installed the following programs/drivers from the Dell resource disk:
Intel Chipset Drivers
Intel Turbo Boost Technology
Synaptic Touchpad
Dell Wireless Mini - Card
ATI Catalyst Video Drivers
IDT Audio Codec
SB X-Fi software
Broadcom Network drivers
Dell Quickset
Dell Webcam software
Dell 370 bluetooth software
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Sep 15, 2009
one is on Microsoft ACPI-Compliant System and the other is on Intel(R) ICH9M LPC Interface Controller - 2919
what these are and where to get the drivers?
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Sep 3, 2014
HP ProBook 4530s, intel core i3
i did an upgrade from windows 7 professional to a lisenced windows 8.1, after the upgrade i discovered in my laptop within the device manager that 2 unkown devices under other devices are missing and i dont even know what devices are they and which is missing.
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Feb 17, 2009
i installed xp on my dv5t however i still have 2 unknown devices in my device manager
one of them is something about a keyboard it's confusing and when i log on to windows i always get the found new device window..... i also wanna ask you guys how can i make my bluetooth work in xp (since the software is only supported in vista) i also want to ask you guys (who installed xp on dv5t) , did anyone noticed that the sound only come out from the center of the speaker? i mean that the speaker is big (from the right end to the left end of the laptop) but the sound seem to come out only from the center part (wich wasn't happening in vista),
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Nov 27, 2013
I'm running Windows 8.1 on my HP ProBook 450 and after I installed all the "mandatory" drivers I still have 2 unknown devices.
Here's the info about the two unknown devices:
First unknown device:
ACPIVEN_HPQ&DEF_6007
ACPIHPQ6007
*HPQ6007
Second unknown device:
ACPIVEN_HPQ&DEF_6001
ACPIHPQ6001
*HPQ6001
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Sep 16, 2014
after installation I have two unknown devices.
the first is :
ACPI/HPQ6007
*HPQ6007
the second is:
Řadič "dont know, how to say in English" USB (universal serial bus)
HP probook 450 g1, win7 sp1 64
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Dec 7, 2014
I am now reinstalling my laptop (HP Pavilion 14-v044tx Notebook PC) with new Windows 8.1 x64, where most of the drivers are installed, I am left clueless with these two.
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Dec 5, 2014
I have installed Windows 7 Pro on my HP Envy 17-j188ez and after installing the drivers from the HP page I have still one unknown and one device which cannot start in the device manager:
Hardware Ids Bluetooth Controller
- PCIVEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00- PCIVEN_1814&DEV_3298&SUBSYS_18EC103C- PCIVEN_1814&DEV_3298&CC_0D1100- PCIVEN_1814&DEV_3298&CC_0D11
Hardware Ids High Definition Audio Device
- HDAUDIOFUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_1000- HDAUDIOFUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101
The High Definition Audio Device has the following device status: This device cannot start. (Code 10).
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Dec 3, 2014
After a recovery without the recovery disks and without the recovery partition I could install most of the drivers, but I can't find, or I'd say that there are some that I don't know yet.These are the descriptions that appear in Device Manager plus the Hardware IDS
PCI Device
PCIVEN_10EC&DEV_5209&SUBSYS_165A103C&REV_01PCIVEN_10EC&DEV_5209&SUBSYS_165A103CPCIVEN_10EC
&DEV_5209&CC_FF0000PCIVEN_10EC&DEV_5209&CC_FF00
Unknown Device
USBVID_138A&PID_0018&REV_0078USBVID_138A&PID_0018
Unknowk Device
ACPIHPQ0004*HPQ0004
Figuring out what devices are and where I could find the drivers for them?
HP Pavilion dv7-6090es Windows 7 Home Premium
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Nov 11, 2014
I have an SL510 thinkpad and I have just installed windows 7 professional 64x. I noticed my wifi not working and in Device Manager there are a number of 'Unknown Devices' I have 3 'Base System Device' alerts, a 'Network Controller' alert and an Unknown Device....
The Hardware Ids are as follows:
PCIVEN_197&DEV_2384
PCIVEN_197&DEV_2382
PCIVEN_197&DEV_2383
PCIVEN_8086&DEV_0084
ACDIIBM0068
I have tried installing several WLAN drivers to try and get my wifi working but no good.
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Jan 24, 2015
I have a HP Envy 13 1150es Laptop and had to do a full Win7 (64bits) reinstall.
Forgot to do a backup of all the drivers before the reinstall and I once reinstalled Win7, I am now having problems with some drivers.
I have downloaded and installed all drivers for my laptop from this HP website, but still having trouble with one device.
When I go to System Information to check the components, there is one with problems. The ID is:
ACPIhpq00042&daba3ff&2 "Drivers of this device are not installed"
I dont even know what this device is as it does not say anything ("Device unknown")
what devide is this and where can I download the appropiate driver?
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Oct 6, 2012
All of these are showing yellow question marks and I cant access the internet on the laptop to get the drivers .....
Ethernet Controller
Multimedia Audio Controller
Network Controller
PCI Modem
Video Controller
Video Controller (VGA compatible)
The laptop is a dell latitude d510
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Mar 19, 2010
I got my 1647 from FEDEX and so far everything seems to be good. There is a slight wobble from underneath the battery but I guess that's fine.
The laptop doesn't get as hot as fast and the RGBLED screen is a great screen. WLED seems so washed out and dull so the [over]saturated colors are welcome here.
Anyway on to the point: I've done a clean install of Windows 7 Home Premium on my laptop, I installed all the drivers, did Windows update to let it be fully updated, installed the latest graphic drivers (10.3a), and of course installed the latest BIOS from Dell (A05) .....
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Dec 2, 2014
I have probook400 business series. On checking the device manager, I find "unknown device", Which shows yellow mark (i.e. Not installed)...
I have downloaded all the drivers from HP website, yet the hardware doesn't get installed ....
I have sent the screenshot of my "Device manager" ....
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Feb 24, 2009
I just installed Windows 7 in my M6400, the standard configuration is:
- 410 Bluetooth + UWB
- Fingerprint
- Web Camera
I've installed already the drivers for:
- Intel Chipset
- Intel SATA
- FX3700 (from Dell for Vista x64)
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Apr 10, 2012
This is my 3rd day since i bought this new HP probook 4540s [Product No. B9A39PA#UUF] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except two devices named unknown device
The hardware Ids:
1- unknown device
USBVID_138A&PID_003D&REV_0104USBVID_138A&PID_003D
2- unknown device
ACPIHPQ6000*HPQ6000
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Nov 9, 2009
I just finished doing a clean install with the help of velocity's clean install guide.
Everything is normal, but I have "unkown devices" in my device manager. Also, the touch sensitive volume control above my keyboard works, but the graphics that pop up on the screen while adjusting the volume are not there anymore.
I have a brand new DV6T 1300 CTO, and here is the HP driver webpage. [url]
Does anyone know which drivers I probably need to update? Has anyone experienced this?
Here is a Screen shot of my device manager:
I called HP support thinking they wouldn't care if I did a clean install. The rep was sort of a jerk. He told me I need to buy a $30 recovery disk from them. I told the rep all I needed to fix was 2 little things, which arn't worth $30 in the first place. I mentioned the HP drivers webpage and asked if he would point out which drivers I probably needed to download to fix my problems, but he wouldn't tell me. He kept giving me the run around.
I did create both a backup disc and a recovery set before I did a clean install.
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Jan 24, 2015
Yesterday I launched the recovery manager to re-install an out of the box version of Windows 7.
At 1% of the installation I got the following error Error code: 0xe0ef0003
After this error, I could not start Windows anymore BOOTMGR missing
I tried to press escape and then F11, but once again the process failed
I had also created recovery CD's ( in Total I have 4 ), I try to reinstalled with them by going to F9 and putting the CD to be boot first.
I get the following error "The system recovery media does not support this computer. You are not able to restore this system with the media".
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Dec 15, 2014
Need my WiFi drivers for my Acer Aspire 5560. I no longer have the repair disc for the Aspire, but was reciveing a lot of errors and decided to use another disc to reinstall Windows 7. Once W7 was installed I was still missing my network drivers.
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Oct 31, 2014
I found C:OEMPreloadAutorunAPPeRYsetup.exe and eRY4053005ACER.cfg
Ran setup but still no driver/app list or manuals list.
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Sep 7, 2014
I have an HP Pavilion dv5-1183cl that has been upgraded from Windows Vista to Windows 7 Ultimate (32bit) and I have some issues.I have four errors showing up in my device manager, three Base System Device and one Unknown Device, and I don't know what they are or where to get the drivers (since I don't know what they are). Additionally, the battery will not charge (there does not appear to be anything wrong with it physically). I am wondering if the below errors are related to the battery issue. Below are the hardware IDs for each error entry.
Base System Device (PCI bus 6, device 0, function 1):
PCIVEN_197B&DEV_2382&SUBSYS_3603103C&REV_00PCIVEN_197B&DEV_2382
&SUBSYS_3603103CPCIVEN_197B&DEV_2382&CC_088000PCIVEN_197B&DEV_2382&CC_0880
[Code]....
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Feb 3, 2013
My Dell Vostro 3450 (windows 7) had been running slowly for a while and after a virus scan didn't work, I decided to reinstall my operating system. I used the OS reinstall disk that came with the computer and that seemed to work pretty well. However, when it came time to install the drivers, I hit a roadblock. I put in the drivers disk and tried to go through the list of what drivers to install first (DSS, then chipset, etc...) but each time I installed something, it didn't seem to do anything-- I would go through the whole process for each one, but the little check mark wouldn't appear next to it in the "My System" list.... See below:
My computer can't connect to the internet either by ethernet or wifi, and can only input info through the cd drive.
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Feb 27, 2010
After waiting for over a month or so, I finally got my XPS 1647 from dell. I was very keen on adding a second HDD to store bulk data and use a SSD as primary driver for OS.
Speical thanks to this specific thread, specially Nando4 for all the information.
Pre-Requisites:
Confidence to open your laptop
HDD Caddy to replace the Optical Disk Drive - I got one from New Mode Electronics, which sells such caddys. This specific machine uses 12.7mm (height) slot-loading model with SATA external interface. You can buy it on ebay too for a cheaper price, but most of them ship from China and takes a long time to arrive.. and if there is a problem..its a nightmare to return or re-order.
A second HDD
Dell Service Manual for Studio XPS 16 series - Specially how to replace the Optical Drive
Here is the Pictorial :
Click on each of the image below to see a larger image (in a new window)
Step 01 - Ready to Dismantle the Laptop
Step 02 - Remove the Back cover (10 screws to remove)
Step 03 - Remove the Rear caps (slide, and pull out as described in the dell service manual). Don't apply force.
Step 04 - Remove 14 screws (this is needed to remove the palm rest). On my system 10 screws were marked "P", 2 were marked "K" and 2 were flat screws.
Step 05 - Turn over, and remove the two screws to remove the palm rest. (Point to remember - once you are done, and when you tighten this later, don't tighten it too much, else the plastic under it would crack). Once the two screws are removed, use the two tabs to pull out the palm rest (as described in the service manual)
Step 06 - Disconnect the cables connected (by lifting the tab - again - its described very well in the service manual).
Step 07 - Remove the cables connected (two of them). Now the palm rest is free & the motherboard and the ODD is visible
Step 08 - View of the mother board and ODD
Step 09 - View of the mother board and the 3 screws that need to be removed to free the OOD
Step 10 - One screw at the back to remove the ODD. Point to note - the HDD caddy did not have this screw hole - but the HDD Caddy fits in place securely with other 3 screws.
Step 11 - the ODD is now free - You can see the inter-poser (SATA to the motherboard pins) - simply pull it out from the ODD to set it free.
Step 11a - View of ODD out of the system
Step 12 - The ODD and the HDD Caddy that I got from New Mode Electronics. There is a component that is used on the ODD to secure it to the motherboard - This needs to be removed (2 screws) and put on the new HDD caddy as shown in this image.
Step 13 - View of ODD, Securing Component, Interposer, and the HDD Caddy - all side by side.
Step 14 - The new HDD caddy with the 500 GB Seagate HDD (that came with my system), interposer and the securing component
Step 15 - Plug in the HDD caddy in the system and fasten the screws. From this point, its just a reverse process of putting things back in place (palm rest, screws, rear caps and the back cover)
Step 16 - BIOS - now shows the second HDD !
Step 17 - Window Shows the second HDD!
Total time taken from start to finish (including taking photos..etc) - 60 mins!
So, there you go.. you now have a second HDD in your XPS 1647..
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Jan 21, 2010
I've been stalking the XPS 1645/1647 for a while now hoping that the overheating/under clocking issues get resolved. I'm to the point now where I just need to roll the dice and make one of these work for me.
Currently I work off of a Mac Book Pro (latest unibody) with the 3.06 GHz processor upgrade and the 256 SSD upgrade and 4GB RAM. I do primarily web design (.NET, WordPress, etc.), so I stay in Windows (via Bootcamp) most of the time or work on my Sony Vaio Z. I was waiting for the Bootcamp upgrade to come out in hopes that it would help the hardware cope with Win7 better. Well, it came out a couple of days ago, and it did help, but it's still lacking in a few ways.
My question is around the processor. My everyday activities, making up 80% of my day, are fairly light with the exception of Adobe Creative Suite apps and Microsoft Visual Studio, but I do a decent amount of video processing. I am looking for the most power available without sacrificing battery life. If I understand the processor options correctly, that would be the i7-620M. How would that processor compare to the i5 540M in terms of speed and battery life? I have read that the i5 is "newer technology" and "should" be more efficient than the i7's.
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May 22, 2010
This was released at the same time as A09 for 1645, why is nobody talking about it? Does it remove the 84 degree gpu limit like A09 does?
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Feb 19, 2010
I ended up choosing the Studio XPS 1647
It should be shipped in a week or two, and I was wondering what recommendations you all had for it. I plan on reformatting it to get rid of all the bloatware and also undervolting it.
I'll use it as a desktop replacement and occasionally play some games on it (probably nothing too demanding though). So any suggestions on what to do to start off right and keep it healthy?
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Mar 9, 2010
I'm getting this next month (or the order says I am), and I have a couple questions reading this forum:
1. I'm getting an i7 Quad Core -720, that's still a 1647 right? I keep reading that the 640 is what that goes up to, but am not sure.
2. What is throttling? I do a search on the internet and all I get is Drag Racing info Is that when the fan starts to spin super hard?
3. I've got a 1640 that I'm selling once I get it....it's new from Dell because of an exchange so no warranty (but can be upgraded by the buyer), what do you think is a fair asking price? It's a P8700 2.53 Core 2 Duo, 4GB RAM 320GB HD, 512MB ATI 3670. HD screen, etc.
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Apr 11, 2010
I just got my 1647 in yesterday and it's been a struggle of immense proportions. I have a MSDN subscription, so I ordered it with Win7 Home and reformatted it when it got here to install Win7 Pro. I have finally got all of the yellow exclamation marks gone from the Device Manager, but I don't have any Bluetooth connectivity.
I could have sworn I checked that box during the build, but I can't find it in any of my documentation. What's worse, when I go back to the Dell EPP site, I don't even see the Bluetooth module listed as an option when trying to build another one. Could this mean that it isn't available on XPS's configured on the EPP system?
I do see the Bluetooth radio listed in the BIOS to be turned on by the wireless switch, but the light never comes on, on the front of the machine when turning wireless on and off. I'm taking that as a bad sign.
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Mar 22, 2010
I am currently being offered a exchange for my 1640, and they are giving my the option to configure it.
Which is better? And how do i know which is the 1645 and 1647 on the website?
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Mar 17, 2010
So I have a 1640 with a t9900 3.06ghz processor being replaced with a 1647 i5 540M processor. Does the t9900 outperform the i5 540M?
On notebookcheck.com the i5 540M is rated lower than the t9900.
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