HP Envy 13 1150es :: Windows 7 Reinstall - Unknown Driver
Jan 24, 2015
I have a HP Envy 13 1150es Laptop and had to do a full Win7 (64bits) reinstall.
Forgot to do a backup of all the drivers before the reinstall and I once reinstalled Win7, I am now having problems with some drivers.
I have downloaded and installed all drivers for my laptop from this HP website, but still having trouble with one device.
When I go to System Information to check the components, there is one with problems. The ID is:
ACPIhpq00042&daba3ff&2 "Drivers of this device are not installed"
I dont even know what this device is as it does not say anything ("Device unknown")
what devide is this and where can I download the appropiate driver?
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Aug 7, 2014
I have HP ENVY 15-j15ea and 2 problems with it.
1. After reinstalling Windows 8.1 64 bit I can't find the driver for unknown PCI (bus 6), which hardware ID is:
device PCIVEN_10EC&DEV_5229&SUBSYS_198A103C&REV_01PCIVEN_10EC&DEV_5229
&SUBSYS_198A103CPCIVEN_10EC&DEV_5229&CC_FF0000PCIVEN_10EC&DEV_5229&CC_FF00
I,ve tried this link, but it doesn't work: [URL] .....
2. And do I need to install some drivers for my laptop's motherboard/chipset AMD A76M FCH ? I couldn't find driver for it, so maybe it is pre-installed with Windows 8.1?
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Dec 5, 2014
I have installed Windows 7 Pro on my HP Envy 17-j188ez and after installing the drivers from the HP page I have still one unknown and one device which cannot start in the device manager:
Hardware Ids Bluetooth Controller
- PCIVEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00- PCIVEN_1814&DEV_3298&SUBSYS_18EC103C- PCIVEN_1814&DEV_3298&CC_0D1100- PCIVEN_1814&DEV_3298&CC_0D11
Hardware Ids High Definition Audio Device
- HDAUDIOFUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_1000- HDAUDIOFUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101
The High Definition Audio Device has the following device status: This device cannot start. (Code 10).
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Nov 27, 2014
I am looking for a driver to suit an "unknown device" that is being reported by the Device Manager. The properties of the device are that the driver is not installed (Code 28) Details of the device are that it is located on PCI bus, the value is ACPIHPQ6007 and the resource type is IRQ setting 0x00000017(23).
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Sep 24, 2011
I have just install windows 7 pro on HP Envy dv6-7200SA Notebook PC. When I open Unknown device Properties, I see following in detail:
For Other devices - Unknown device ACPIHPQ0004 *HPQ0004
How do I fix it.
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Jul 10, 2014
I've got HP ENVY 6-1250er Sleekbook with Win8-Ru. Unfortunatly HDD died and recovery partition is not accessible any more.
Is there any way I can get ISO image with Win8-Ru (or Win8.1-Ru) for my laptop (with all drivers and HP tools) so I can load them on flash-drive and install?
I found one topic with Win8-En. But I'm not shure if my OEM key will allow to install Eng version of Windows and if I could install Ru-interface.
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Apr 3, 2013
I have installed Windows 8.1 on my laptop HP pavilion G6 model 2241sa. Almost all drivers were installed automatically. Additionally I downloaded from HP support site all drivers for similar model (2241nr).
I installed everything one be one. All works BUT ONE device is not recognised... Here are some details of it:
It says Unknown device (in Other devices group) with yellow exclamation mark. Location - on PCI Express Root Complex. bios device name - _SB. PCI0.ACEL, hardware ID - ACPI VEN_HPQ& DEV_0004. That's all i have about this device.
How to establish which driver I need and for which device?
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Nov 14, 2014
I have a HP ENVY TouchSmart 14t-k000 CTO Ultrabook. It just went out of warranty a month or so ago but started blue-screening rigth after that - I had to reinstall Windows 8.1.
Since the install, my wifi has not been working properly. (I can use an Ethernet cable without a problem.) Sometimes it will say the wifi is connected with full bars, but then I get a "DNS_PROBE_FINISHED_NO_INTERNET" when I try to pull up any browser and nothing will load. Other times it just won't connect at all. The weird thing is that 5% of the time it will work fine, and I'll be able to use wifi no problem for a couple hours at a time.
What could possibly be going on? Is it a driver issue? Should I get a new network adapter? Is it a settings issue?
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Feb 6, 2013
I installed Windows 7 64 bit on a Dell E4200.I had two yellow exclamation points in device manager for unknown devices.
PCI Serial Port
PCI Simple Communications
I went to Dell support site and to the drivers and downloads page for my Service Tag.Under the Chipset section there is an Intel driver for AMT HECI. Installing that driver solved the PCI Simple Communications item.
Also under Chipset there is an Intel driver AMT SOL. I installed that driver but the PCI Serial Port was still showing Unknown with the Yellow..In my case I had to then manually Update the driver as follows:
Open Device Manager > right click on PCI Serial Port and choose Update driver > choose Browse my computer and browse to the driver folder for the AMT SOL just created when you downloaded and installed the driver mentioned above. Location for me is C:DellDriversR279202.
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Feb 10, 2010
I did a fresh reinstall of Win 7 and installed the following programs/drivers from the Dell resource disk:
Intel Chipset Drivers
Intel Turbo Boost Technology
Synaptic Touchpad
Dell Wireless Mini - Card
ATI Catalyst Video Drivers
IDT Audio Codec
SB X-Fi software
Broadcom Network drivers
Dell Quickset
Dell Webcam software
Dell 370 bluetooth software
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Jul 12, 2014
after installing windows 7 on a laptop HP Envy M6 1303-er - I can not find a driver for USB bus and SM bus controller, because of what does not work flash drives, mouse and other devices.
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Apr 16, 2014
I am using Hp Envy 14-k030TX. Laptop is runnig on the windows 8 64-Bit. There's a unkonwn device on PCI Root Complex. Divers are not available and i also dont which device is that.
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Aug 26, 2014
I have an HP ENVY 15-j058ca Notebook PC. For some unknown reason today it just started to mute itself. If I try to unmute it, it mutes iself again inside the next 5 seconds.
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Nov 7, 2009
had a pre-installed vista on my 6680ej and everything was fine, till i upgraded to windows 7. now i have an unknown device in device manager called Intel(R) ICH8M LPC Interface Controller - 2815 and i can't seem to find drivers for it.
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Dec 2, 2014
I have probook400 business series. On checking the device manager, I find "unknown device", Which shows yellow mark (i.e. Not installed)...
I have downloaded all the drivers from HP website, yet the hardware doesn't get installed ....
I have sent the screenshot of my "Device manager" ....
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Dec 19, 2014
give me the links to download windows 7 drivers for my laptop, Windows 8.1 isnt good on a device with no touch screen. And doesnt work well with older games.
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Jul 1, 2014
I just downgraded to Windows 7 from Windows 8.1 and unfortunately the driver for the bluetooth server isn't working on this machine. What are the correct driver for the following bluetooth server device:
Device Id:
BTHENUM{f0b2dd71-fb14-4e-30-a62d-931874bf282f}_LOCALMFG&0000
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Dec 22, 2014
i was buy laptop, HP envy 14-u009tx
original is using win8, but i am familier with this os, so i downgrade to win 7 64 bit.
here hardware ids :
pciven_14e4&dev_4365&subsys_2230103c&rev_01
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Jan 8, 2015
I have been running in to an issue lately with a Latitude E5540 laptop.
The specs are:
Intel i5 cpu @ 1.9 ghz
4 gb RAM
x32 Windows 7
In my device manager it says that I have an unknown device and there is the warning symbol next to it. When I go to update the drivers it says that it can't find any drivers (I am connected to the Internet). I looked at the hardware ID and noticed that it was APCISMO8810, I then proceeded to research the driver, which I found was the ST Microelectronics Free Fall Sensor Driver. I also know what it's primary function is.
The issue I keep running in to is that I have uninstalled the driver, and tried to re-install the driver from the Dell downloads. However halfway through the process the install wizard tells me that the most recently updated driver from dells site is older than the driver I currently have installed. (even though it says there is no driver installed)
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Oct 18, 2013
After i did update to Windows 8.1 my Fingerprint Sensor Driver not working anymore ! My laptop is Envy-Dv6 7300 ex
I tried to download last update Driver for Envy-Dv6 7300 ex Validity Fingerprint Sensor Driver "sp58900.exe" file but not working !!
[URL]...
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May 3, 2014
I am reinstalling my Elitebook 8570w and have an "Unknown Device" on PCI Bus driver error I cannot clear.
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Feb 17, 2013
recently purchased a Inspiron 15R 5521 from Dell Australia and took me a few weeks to install and setup the the system the way I want.
Today, I tried to enable bluetooth but the slider won't move to On mode, so I checked Device Manager and Bluetooth device was labeled as Unknown device.
So I checked my service tag numbered driver updates and there's a Intel Centrino Advance-N 2230 15.5.6.48 A02 driver update, so tried updating to that driver. But it returned device not configured correctly and prompting me to reinstall driver. Reinstalling driver fails with code 1 error.
Maybe something physically wrong with the Bluetooth side of the hardware ??? Anyway to confirm such without doing a full factory image restore as it took ages for me to setup the system the way I want !
I've tried, uninstalling the bluetooth device from device manager and restarting Win 8 and reinstalling device via hardware change detection Tried uninstalling Centrino driver and installing previous version of the driver
below are screenshots of what I see
My service tagged list of drivers showing Centrino Advance-N 2230 15.5.6.48 A02 driver
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May 20, 2013
I have HP Envy dv6 7200t laptop which I purchased directly from HP.
In the speifications I requested a special graphic card: NVIDIA GeForce GT 630M with 2 GB dedicated ram.
I am using Windows 7 64 bit in English.
Now I didn't have much use for such a graphic card until today - I installed a game and it pointed out my graphic card sucks and the game won't run smoothly on it - it said my graphic card is Intel HD Graphics 4000.
I checked the device manager and found out 2 graphic drivers - for both of the listed graphic cards.
both of them are up-to-date (I made sure about the second one from nvidia control panel, and even reinstalled it just incase)
Assumptions:
I am not much of a hardware expert but I assume I do have 2 graphic card - internal on the motherboard (intel) and external (GeForce) - And if thats the case, somehow Windows chooses to use Intel instead of GeForce.
I also made sure of it by disabling the Intel HD Graphics 4000 from the Device Manager and my screen went black - I guess its safe to assume that indeed the intel driver is the one in use.
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Nov 29, 2013
I have a Dell Inspiron 3537 few weeks old. Originaly was Win8, but I update it to Win8.1.
After I registered laptop, next step was to partition my C: partition on two parts, partition C (OS), and D (Data). After that I successfully installed all programs I need. And after few days problems started with few BSoD. There are few problems and I will explain all of them.
My Dell checkup "Blue screen troubleshooter" reporting every few days one or more BSoD with explanation: "The unknown driver (C:Windows/system32/drivers/atikmdag.sys) appears to have caused a system crash. Complete the tasks below to prevent unexpected shutdowns in the future."
On same My Dell checkup I try to run "PC Checkup", and everything appear OK, no problems reported. Custom scan on only ATI video card (ATI Radeon HD8850), and result is "Passed".I also run build in DELL diagnostics (Boot menu) and there was no errors, and also Dell online diagnostics and everything was fine.
I try to install new driver from DELL website (AMD Radeon HD 8850M driver 13.151.0.0), but during installation, screen blinked few times and then went off. I thought that this is OK since video driver was installing. I left Laptop for one hour to "finish installation" but noting happened. I turned off laptop by pressing ON/OFF button for 5 sec, but after that laptop don't want to restart. Here I noticed other problem I will share with you in the moment. Fortunately, I installed Acronis True Image 2014 so I was able to restore a system. BTW, same driver version was already installed acording to "MSINFO32).
Now, my system is running, I can still see BSoD warning in My Dell Checkup, but actually I don't actually see this BSoD. Strange. If I right click on desktop and then click on "Graphics Property" or "Configure switchable graphics" I get this warning:
Second problem. During my laptop beforehand explained "BLACKOUT", I tried to use Windows Recovery. I tried "Refresh" and "Reinstall" and both times I got message:
"Could not find the recovery environment. Insert your Windows installation or recovery media, and restart your PC with the media".
If I try to use "Dell Backup and Recovery", I got message:
"Dell Backup and Recovery has not been able to detect the recovery Partition on this computer. It may be missing or corrupted. To recover your computer to the original factory state and restore the Recovery partition, please use your System Recovery Disc." etc...etc...
I don't have any of this discs coz OS was preinstaled. So, basically I can't use any facilities to recover my laptop because I don't have factory recovery media or recovery disc. Fortunately I'm using Acronis, but that's not a point. I want something to recover my system to original, factory state.
Actually, Windows Restore facilities are OK and I can restore to some point I created.
BTW, my hard drive is partitioned on 7 partitions. Originally there were 6 partitions with huge C: partition. I split this one on two.
And also, since this BSoD is likely caused by video driver, how can I safely update this driver. As explained before, after first try I had disaster. Can I try to install new driver for AMD Radeon HD 8850M from ATI site?
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Dec 31, 2009
I had an HP DV6500t with a 320GB Western Digital Scorpio Black (7200 rpm) with Windows 7 and all my data loaded on it.
After 3 years the HP's motherboard and 8400gs GPU completely fried, so I decided to part out the rest of the laptop and I just bought a Studio XPS 1640. It is beautiful,
it came with the 1gb 4670, the 16inch RGBLED display etc, but only has a 250gb hard drive .....
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Mar 10, 2013
The touchpad on my Inspiron 15 stopped working this morning. I have a mouse plugged in and that seems to work but I'd like to get my touchpad working again. I've tried uninstalling and reinstalling the touch pad drivers but it won't allow the driver to reinstall.
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Aug 28, 2014
Recently I have had problem doing external monitor calibration under Win 8.1 64-bit. It turned out that that monitor did not show up in the "Device" pull-down menu in the Color Management. So I update the Intel HD graphic 400 driver. It didn't work. Then I uninstall the video driver and re-install from the scratch. Now I have found even the built-in monitor did not show up at the Color Management. Only printers show up in the Device pull-down menu.
I wonder if there other software or driver that I need to install? Or I have mseed up so One-touch Restore will be required?
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Dec 20, 2013
When i bought my laptop it have windows 8 but i disliked it and have many bugs on my games so i installed windows 7
and complete delete everything in my harddisk. I couldn't find product keys anyway packet , laptop etc.
My laptop is pavilion g6 2255eo
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Sep 14, 2014
I have HP 350 G1 operating system windows 8.1 (64 bit ) and can't find these drivers .
Unknown driver :
ACPIVEN_HPQ&DEV_6001
ACPIHPQ6001*HPQ6001
Unkown driver :
ACPIVEN_HPQ&DEV_6007ACPIHPQ6007*HPQ6007
Unknown driver :
USBVID_138A&PID_0050&REV_0060USBVID_138A&PID_0050
Sm bus controller :
PCIVEN_8086&DEV_9C22&SUBSYS_21B8103C&REV_04PCIVEN_8086&DEV_9C22&SUBSYS_21B8103CPCIVEN_8086
&DEV_9C22&CC_0C0500PCIVEN_8086&DEV_9C22&CC_0C05
Ralink_RT3290_Bluetooth_01 :
USBVID_148F&PID_3298&REV_0000USBVID_148F&PID_3298
High Definition Audio Device :
HDAUDIOFUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&
REV_1000HDAUDIOFUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101
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Nov 10, 2008
i want to uninstall everything that is i want to ununistall the OS VISTA thus replacing it with WINDOWS XP.
But unfornately i have failed to install OS (XP) on my laptop which came with pre-installed Windows Vista. I not been able , but when i boot my lapto using Windows XP CD it copies the required files but when i press ENTER to install Windows XP the message appears that " Setup did not find any hard disk drives installed in your computer. Make sure any hard disk drives are powered on and properly connected to your computer and that any disk related hardware configuration is correct. This may involve running a manufacture supplied diagnostic or setup program. Setup cannot continue. To quit setup, press F3." Please note I have C: drive installed windows vista on it, i have drive D: files are available for recovery disk pre-installed by the windows vista or manufacturer. My lapto is ACER MODEL 4320. Please advise how to install how to install the operating system on this computer.
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