This is my 3rd day since i bought this new HP probook 4540s [Product No. B9A39PA#UUF] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except two devices named unknown device
i did an upgrade from windows 7 professional to a lisenced windows 8.1, after the upgrade i discovered in my laptop within the device manager that 2 unkown devices under other devices are missing and i dont even know what devices are they and which is missing.
The Wifi on my a new ProBook won't turn on. Device Manager says that the device driver for Wifi won't load and may be missing or corrupted. It says the wireless device is an Intel Dual Band Wireless-AC3160 with Bluetooth combo device. The HP driver support page doesn't have a driver for this wireless device.
Specs: ProBook G1 450Windows 7 Professional 64-bitWireless device: Intel Dual Band Wireless-AC3160 with Bluetooth combo device
This is a new ProBook G1 450 which I am still doing basic setup on; I haven't even added my programs to it. I am setting up the preinstalled OS with the HP preinstalled programs. It does successfully connect to the internet via an ethernet cable, and I downloaded many Win 7 and HP updates that way. But it will not connect via a wireless network. It does not recognize that there are any Wifi signals in the area. My old Thinkpad and my tablet recognize a number of strong Wifs in the area, and connect easily to the one which I am authorized to use. The ProBook says there is no wireless in the area.
The ProBook's Wifi is apparently disabled. The wireless light is on (white), and when I click the appropriate icon, there is a message saying that Bluetooth is enabled, but Wifi is disabled. The light is supposed to turn on if either of Wifi or Bluetooth or both are turned on, so it is not a malfunction if it turns on when only one is enabled. But I have not tried Bluetooth yet.
Many other ProBook G1 450's apparently have a Ralink wireless device or certain other devices. Not mine. My ProBook apparently has an Intel Dual Bank Wireless-AC3160 with Bluetooth combo device. That's what Device Manager says. And this device might be excellent or perhaps even a nice improvement. However, unfortunately, Device Manager also says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)."
The HP support page for driver downloads for my ProBook does not have any driver for such an Intel wireless device. I didn't try the wireless until having installed many Win and HP updates. At the same time that I have noticed the wifi problem, I found that one HP update won't install: that was for Hotkey Support 5. Since then, I am having a little trouble with a couple of other updates. I mention this in case it is of some interest, but I don't see any connection between these updates and Wifi.
I am using ProBook 4530s. Last year I have installed Microsoft Home Professional 64 bit. Yesterday, I delete the partition of my linux system and after that I am getting the following error;
I also followed the steps for recovery, but failed. How? I put window DVD and restart it, after performing the initial steps, On the Install screen I click "Recovery option". I got the message the I have Window 7 Installed. After clicking next, it says that the window resovery option is not compatable with window. What to do in this case. I install this window in my home country now i am in China, where every window product is in Chinese. Second I have much more research data any i do not wish clean format in any case.
I just purchased a new probook 4540s core i5 with win7 x64 system.
Firstly, When battery full charged then turned laptop off for a few hours or next day it becomes 99% or 98% although its plugged in Ac power. Shutdown again for 1 hour and turn on it turns to 97%. Is that ok or there is problem in battery specially it shows that ( Plugged in, Not chareged ) so laptop should operate at AC adapter and battery remain 100%. Secondly, I have an unknown device can't find it as shown in figure below.
I currently have a HP ProBook 4540s Notebook PC(Energy Star) laptop and found that my Base System Device Drivers are missing. I have been trying very hard to find them but to no avail.
I have probook 4540s and i installed windows 7 prof. (X64) i have the following problems in the device manager:
1- base system device (Location: PCI Slot 2 (PCI bus 3, device 0, function 0)) 2- base system device (Location: PCI Slot 2 (PCI bus 3, device 0, function 3)) 3- unknown device (location: on PCI bus)
I am having problems with finding drivers for this notebook. When I search for it on this site, nothing shows up and when I find it here it just says "The product you selected, HP ProBook 4330s Notebook PC, is not supported in ...". I just reinstalled the system and don't have the drivers anywhere. I tried using the 4331s drivers, but it just resulted in blue screen of death..
I have a HP Probook 440 G1 laptop with Windows 7 Enterprise edition installed. I'm unable to find any drivers for the enterprise edition on the HP support page.
I have an HP Pavilion dv5-1183cl that has been upgraded from Windows Vista to Windows 7 Ultimate (32bit) and I have some issues.I have four errors showing up in my device manager, three Base System Device and one Unknown Device, and I don't know what they are or where to get the drivers (since I don't know what they are). Additionally, the battery will not charge (there does not appear to be anything wrong with it physically). I am wondering if the below errors are related to the battery issue. Below are the hardware IDs for each error entry.
Base System Device (PCI bus 6, device 0, function 1): PCIVEN_197B&DEV_2382&SUBSYS_3603103C&REV_00PCIVEN_197B&DEV_2382 &SUBSYS_3603103CPCIVEN_197B&DEV_2382&CC_088000PCIVEN_197B&DEV_2382&CC_0880
Have done a clean install of VISTA HP. Keep being prompted to install driver for "Mass storage controller". Device manager shows it with yellow exclamation mark. Windows cannot locate a driver. Looked on the Acer site but unsure what to install for this one.
Device manager just calls it "other device" Acer Aspire 9301awsmi.
had a pre-installed vista on my 6680ej and everything was fine, till i upgraded to windows 7. now i have an unknown device in device manager called Intel(R) ICH8M LPC Interface Controller - 2815 and i can't seem to find drivers for it.
I had to re-install Windows after a hacker locked my system. I hadn't had the unit long, so didn't lose tons of important data or files. But, I hadn't had time to really get to know my system either....so now I have the new issue of trying to determine what all the hardware is that is not recognized. I thought I would come to hp.com, find my drivers, download and be DONE.
(HP ProBook 4440S running WIndows Home Premium, 34 Bit)
I have yellow exclamation marks on the following devices in Device Manager:
1. Base System Device 2. Base System Device 3. Ethernet Controller 4> Network Controller 5. PCI Simple Com Device 6. USB Controller 7. Unknown Device
If there weren't SO MANY drivers, this could be simple!
I have been running in to an issue lately with a Latitude E5540 laptop.
The specs are:
Intel i5 cpu @ 1.9 ghz 4 gb RAM x32 Windows 7
In my device manager it says that I have an unknown device and there is the warning symbol next to it. When I go to update the drivers it says that it can't find any drivers (I am connected to the Internet). I looked at the hardware ID and noticed that it was APCISMO8810, I then proceeded to research the driver, which I found was the ST Microelectronics Free Fall Sensor Driver. I also know what it's primary function is.
The issue I keep running in to is that I have uninstalled the driver, and tried to re-install the driver from the Dell downloads. However halfway through the process the install wizard tells me that the most recently updated driver from dells site is older than the driver I currently have installed. (even though it says there is no driver installed)
I,ve tried this link, but it doesn't work: [URL] .....
2. And do I need to install some drivers for my laptop's motherboard/chipset AMD A76M FCH ? I couldn't find driver for it, so maybe it is pre-installed with Windows 8.1?
recently purchased a Inspiron 15R 5521 from Dell Australia and took me a few weeks to install and setup the the system the way I want.
Today, I tried to enable bluetooth but the slider won't move to On mode, so I checked Device Manager and Bluetooth device was labeled as Unknown device.
So I checked my service tag numbered driver updates and there's a Intel Centrino Advance-N 2230 15.5.6.48 A02 driver update, so tried updating to that driver. But it returned device not configured correctly and prompting me to reinstall driver. Reinstalling driver fails with code 1 error.
Maybe something physically wrong with the Bluetooth side of the hardware ??? Anyway to confirm such without doing a full factory image restore as it took ages for me to setup the system the way I want !
I've tried, uninstalling the bluetooth device from device manager and restarting Win 8 and reinstalling device via hardware change detection Tried uninstalling Centrino driver and installing previous version of the driver
below are screenshots of what I see
My service tagged list of drivers showing Centrino Advance-N 2230 15.5.6.48 A02 driver
I have installed Windows 8.1 on my laptop HP pavilion G6 model 2241sa. Almost all drivers were installed automatically. Additionally I downloaded from HP support site all drivers for similar model (2241nr).
I installed everything one be one. All works BUT ONE device is not recognised... Here are some details of it:
It says Unknown device (in Other devices group) with yellow exclamation mark. Location - on PCI Express Root Complex. bios device name - _SB. PCI0.ACEL, hardware ID - ACPI VEN_HPQ& DEV_0004. That's all i have about this device.
How to establish which driver I need and for which device?
I have a Dell Inspiron 3537 few weeks old. Originaly was Win8, but I update it to Win8.1.
After I registered laptop, next step was to partition my C: partition on two parts, partition C (OS), and D (Data). After that I successfully installed all programs I need. And after few days problems started with few BSoD. There are few problems and I will explain all of them.
My Dell checkup "Blue screen troubleshooter" reporting every few days one or more BSoD with explanation: "The unknown driver (C:Windows/system32/drivers/atikmdag.sys) appears to have caused a system crash. Complete the tasks below to prevent unexpected shutdowns in the future."
On same My Dell checkup I try to run "PC Checkup", and everything appear OK, no problems reported. Custom scan on only ATI video card (ATI Radeon HD8850), and result is "Passed".I also run build in DELL diagnostics (Boot menu) and there was no errors, and also Dell online diagnostics and everything was fine.
I try to install new driver from DELL website (AMD Radeon HD 8850M driver 13.151.0.0), but during installation, screen blinked few times and then went off. I thought that this is OK since video driver was installing. I left Laptop for one hour to "finish installation" but noting happened. I turned off laptop by pressing ON/OFF button for 5 sec, but after that laptop don't want to restart. Here I noticed other problem I will share with you in the moment. Fortunately, I installed Acronis True Image 2014 so I was able to restore a system. BTW, same driver version was already installed acording to "MSINFO32).
Now, my system is running, I can still see BSoD warning in My Dell Checkup, but actually I don't actually see this BSoD. Strange. If I right click on desktop and then click on "Graphics Property" or "Configure switchable graphics" I get this warning:
Second problem. During my laptop beforehand explained "BLACKOUT", I tried to use Windows Recovery. I tried "Refresh" and "Reinstall" and both times I got message:
"Could not find the recovery environment. Insert your Windows installation or recovery media, and restart your PC with the media".
If I try to use "Dell Backup and Recovery", I got message:
"Dell Backup and Recovery has not been able to detect the recovery Partition on this computer. It may be missing or corrupted. To recover your computer to the original factory state and restore the Recovery partition, please use your System Recovery Disc." etc...etc...
I don't have any of this discs coz OS was preinstaled. So, basically I can't use any facilities to recover my laptop because I don't have factory recovery media or recovery disc. Fortunately I'm using Acronis, but that's not a point. I want something to recover my system to original, factory state.
Actually, Windows Restore facilities are OK and I can restore to some point I created.
BTW, my hard drive is partitioned on 7 partitions. Originally there were 6 partitions with huge C: partition. I split this one on two.
And also, since this BSoD is likely caused by video driver, how can I safely update this driver. As explained before, after first try I had disaster. Can I try to install new driver for AMD Radeon HD 8850M from ATI site?
I installed Windows 7 64 bit on a Dell E4200.I had two yellow exclamation points in device manager for unknown devices.
PCI Serial Port PCI Simple Communications
I went to Dell support site and to the drivers and downloads page for my Service Tag.Under the Chipset section there is an Intel driver for AMT HECI. Installing that driver solved the PCI Simple Communications item.
Also under Chipset there is an Intel driver AMT SOL. I installed that driver but the PCI Serial Port was still showing Unknown with the Yellow..In my case I had to then manually Update the driver as follows:
Open Device Manager > right click on PCI Serial Port and choose Update driver > choose Browse my computer and browse to the driver folder for the AMT SOL just created when you downloaded and installed the driver mentioned above. Location for me is C:DellDriversR279202.