Bought a refurb dell xps m1330 just over 5 months ago from aria.co.uk and the screen has gone.
Works with an external monitor but black screen on the laptop. Has passed the 90 day aria warranty.
Have contacted Dell who tell me from the service tag of the laptop is registered to someone in Norway hence cannot help me
I'm about to receive a M1530 as a replacement from Dell. If I decide to trade this laptop to another owner for a M1710, what happens to the warranty? I have around 600 days left on it. What happens if the other owner has little time left/no warranty on their M1710? This is quite risky to trade for if it has no warranty/Complete Care right?. Should I find someone that has the same time of warranty/complete care left so it's equal?
Also, if something were to happen to the M1710 and I have the warranty covered, will the replacement be of the form factor of my original system(9100) or the M1710?
I had a question regarding the ownership transfer of a Dell e1705 laptop I recently purchased off eBay. When I went online to transfer the ownership on Dell's website,
I saw that the original owner's name was required. (I know at some point in the past only the service tag and express service code were required) Apparently, the person I bought the laptop from is not the original owner since his name did not match the one on record for the computer.
I was wondering if anyone could tell me if is possible to see the ownership history of a particular laptop. I notice someone mention something about service tags.
Would the service tag tell me how many owners a particular computer had and why it was returned.
I just brought a E6400 and wanted to see why it was returned and how many previous there were.
I applies for an ownership change for a precision a couple of weeks back, havent heard from dell.
View 6 Replies View RelatedI own a DELL XPS 1640 laptop here in India [See Signature for details...]...
AND, I finally gave vent to my DELL'ish' emotions and shot a mail to our very beloved Sir Michael Dell for the following issues –
•Ever falling rubber bumps/guards on the left and right sides of the keyboard
•Continues scratching on the LCD and keys imprinted on it due to 'screen rubbing against keyboard' syndrome;
•Dust behind the LCD plastic cover coating;
•The heat issue;
•And last but not the least the infamous ‘1640 Throttling’.
I got a call from a Senior Dell Marketing person today and had a lengthy half hour talk with him.
I tried pushing for replacement but since I got my DELL XPS 1640 laptop via a friend in U.S of A (I am writing in from India),
who got it delivered to me here, they say this would be possible only if the system reaches back to the starting point in USA, from where DELL can take over (Dear DELL, I really don’t have the luxury of time for all this playing around .....
Has anybody on here with the Intel GMA X3100 had a failed motherboard on the M1330? I have searched the forums, and while the Nvidia equipped models seem to be prone to it, I've not had any luck finding info on failed Mobo's on laptops with intergrated graphics. Two months out of warranty too.
also, If i jam a big hard drive into the machine, how would that affect cooling/battery life? I'm sure is its a noob question but i've only ever stripped desktops.
I am completely frustrated with Dell. I purchased my XPS M1330 in February, 2008. Thank God I also purchased a 3-year premium service contract. Since then I have had the motherboard replaced 4 times, the hard drive replaced once, the fan and heat sink system replaced, the keypad replaced, and the memory replaced.
I had to re-install my operating system and programs to get rid of a Blue Screen of Death, at Dell's insistence, when I knew and it was later substantiated that the motherboard was at fault, yet again. Needless to say, I had to exercise a lot of self-control after that. All that work and time invested and, PRESTO: Blue Screen of Death. So much for "it's a driver issue."
In my opinion, these laptops run way too hot and, as a result, kill components. Please don't get me wrong.
When it works it is a joy to own and use. But, if I take just the replacement motherboards (4) the replaced hard drive (1), the replaced keypad (1 or is it 2 now?), replaced memory (1), etc. and simply divide those 7 service calls by 24 months, it averages one major fix every three and a half months that I have owned the computer.
This is a far cry from the exceptional dependability of my old Inspiron 600M that never gave me one ounce of trouble in three years of very hard use.
I'm having trouble with the fingerprint reader on my M4400. I have done a clean install of Windows 7 RC x64, and installed the relevant drivers, but the only software that recognizes the fingerprint reader is Embassy Wave bundled by Dell (which seems a bit, well, clunky ).
I have tried UPEK's Windows 7 software, which installs fine, but it cannot find the fingerprint reader. The same happens with DigitalPersona too; it installs perfectly but can't find the device. The fingerprint reader is listed in the control panel (it shows as '5880', which is the combined Broadcom fingerprint reader, smart card reader etc.), so I'm not sure why nothing but Dell's software can 'see' it.
I have purchased a HP fv5 1215 tx its C2d 2.2ghz (intel T6600)
has Nvidia 9600M GT graphic card,15.4 inch display
full specs:-
[url]
I felt that the 6 cell battery life is not as it sould be (a few fellows have laptops, without a dedicated graphic card, so i wasnt sure) so I have ran some tests (more than once to verify data ,the difference is +/- 1 minute) to verify the status of the battery ambient temperature around 35~40 celcius
All 'tests' were on windows vista SP1 , 50% brightness, no wifi,bluetooth,lan moden connection,no usbs attached on windows vista, when laptop is idle (to test, i just opened it up,changed the powersettigns so it doesnt close scree,run screen saver ,suspend or hibernate, and left it there, doing nothing and it ran for mere 2 hr 30 min..........
I ordered my XPS M1530 at the beginning of this month, and I decided to add a blu-ray drive to it, so they had to cancel and place the order again.
I received my XPS m1530 this Monday 12/15/2008.
M1530, t9300, 4gb 667mhz, 8600mt 256mb, 320gb, Blu-ray Burner, 9cell, midnight blue...
One of the main reasons I chose to go with the dell was:
A. I had the option of having a very high resolution screen 1900 x 1200 (wuxga)
B. I got a good deal on a 4 year accidental damage warranty w/ the package.
--
I was so excited about getting a 1900 x 1200 screen; it would allow me to be as productive as on my desktop since I work with many windows open. I also play a little with video editing.
As soon as I received it I tested out the notebook for several hours.
The first thing I noticed was that white and light colors are shimmery / grainy. I have never seen this on any other screen that I work on.
After several hours I found myself feeling a little nauseous. In addition, my eyes felt strained.
I have never experience this in my life as I sit in front of computers 8-10 hours a day for the past 20 years (Work).
I raised the DPI of the fonts in vista to make them a normal size, so I don't feel that the size of the letters caused this feeling.
The next day, I decided to try again. This time I set the screen to 1440 x 900. I still experienced the same effect. I think the shimmery / graininess of the screen is causing this, as it causes the text to blend in with the background to a degree.
I tried using the notebook throughout the week. I tried getting used to it, and I did somewhat, but still felt uncomfortable working on it for an extended period of time (after only 2 hours).
I then called my sales rep. to see if he had heard of this problem. His only advice was that I should call customer support.
I called customer support, and got someone from the Philippines on the phone very quickly. The person was very nice, friendly, and wanted to help me. I was impressed. (They probably don’t want me to return it within 21 days).
He told me this is the nature of the wuxga screens. He was willing to send me another notebook to compare it with either a 1440x900 display or another wuxga.
I then did a bit of searching and found other people expressing dissatisfaction about the graininess (which is what I think is causing my fatigue) on the wuxga screens as well as other Samsung screens.
My question to everyone is:
Has anyone else experience this?
Do you think switching to the 1440 x 900 LED screen will resolve this issue?
Does the WUXGA 1900 x 1200 screen come in any other brands besides Samsung, eg. LG ?
I am really dreading on downgrading to 1440x900 as I love the real estate that the wuxga screen provides, but something is up with its quality.
I am trying to convince myself that I will get used to it but I really do not think this is the case..
I have purchased a HP fv5 1215 tx its C2d 2.2ghz (intel T6600) has Nvidia 9600M GT graphic card,15.4 inch display full specs:- [url]
I felt that the 6 cell battery life is not as it sould be (a few fellows have laptops, without a dedicated graphic card, so i wasnt sure) so I have ran some tests (more than once to verify data ,the difference is +/- 1 minute) to verify the status of the battery ambient temperature around 35~40 celcius
All 'tests' were on windows vista SP1 , 50% brightness, no wifi,bluetooth,lan moden connection,no usbs attached on windows vista, when laptop is idle (to test, i just opened it up,changed the powersettigns so it doesnt close scree,run screen saver ,suspend or hibernate, and left it there, doing nothing and it ran for mere 2 hr 30 min
and with everything same,ran a avi movie off harddisk it lasted 2hr 18min
when turned off , it takes 1hr 45 min to charge from 1% to 100
when turned on it takes 2 hr 25 min to charge from 1% to 100
I just treated myself to a sweet new Solid State Drive but boot camp apparently does not like the new intel ssd drives. Is there any viable work around for this? Lovin my new mac, but bootcamp was fun for lan parties and such... I hear an EFI firmware might be in order, but in the mean time any alternative would be useful. I find the myself using OSX way more often than windows, and if not for gaming would prob convert most of my machines. Sorry if this is a dupe thread, but i've been searching the net days for info on this.
These drives are going to be popular, i hope other future ssd drives don't have issues with these new nvidia based macs.
since receiving my new Acer 7720-6604 (Cdn) a week ago, I am a firm believer. I cant believe it, the new Acer with 3G's of DDR2 RAM is even slower than my 5 year old Toshiba Satellite 2.8Gz Celery with 768MB of memory. It opens sites faster. It boots faster!
The only changes I have made to the new Acer so far was to uninstall the demo Nortons and have installed AVG free and SpywareBlaster. Also, I have disable Aero
I thought it might be AVG and SpywareBlaster slowing it down so tried it with both uninstalled and no change. Re-installed them
I ran across a MS suggestion using "Ready Boost" in which you utilize a 1G or larger thumbdrive to use as a cache. Possibly a very slight increase, so small I really cant say.
As the new Acer has a Geforce 8600M GT GPU and a T8100 Core 2 Duo processor, it cant be the hardware. The two drives are both WD 5400rpm so its really not them as I dont believe that 7200s would make that big a diff.
I am sorely tempted to utilize the second HDD for an XP install (just that it will be another $100 or so layout) Hoping that the SP1 will sort this garbage out.
Just picked up this new notebook. When on Skype, the image quality rec'd by others is downright terrible. For example, the cables for the headphones I was using is seen as terribly jagged on the other end. See it here.
Is this image is as good as it gets? Seems like a 1.3 Mb camera should be able to do a better job.
On my DV9774ca theres two hard drives. The second (D) drive has started acting up. I download torrents and newsgroup Tv shows to it, leaves the C drive free. Its started to freeze the system if I sometime do stuff on the D drive, like un-rar a movie on the D drive.Theres no odd noises, nice and quiet.
I did the hard drive scan and fix on the Tools tab in Properties of the D drive. It gets to test 4 and says its at '10% File 359 of 17254' and freezes there then!
I did the diagnostic in the BIOS for this drive and it estimates 89 minutes to do the test, yet after 20 seconds it stops and says something like '#100068 Replace Hard Disc'.
I gather the hard drive is toast. Its a WD 160GB. Came with the laptop exactly 12.5 months ago! I called HP and I am out of luck, I thought they could swing it for me.
Am I right it say its toast? I gather its mecahnical, as thats what the BIOS looks for? I can't just reformat it?
I recently replaced an old Linksys router with a 1TB Time Capsule. I loved the idea of an integrated solution with passive backups. Unfortunately, I am starting to regret this purchase but I'm hoping that I am just missing something.
The TC sits upstairs in my office where my Linksys used to be. On the main floor, I tried to add my PS3 to the network. It ends up showing a signal strength of about 55%-65%, with NAT Type 3. My old Linksys gave me 85%+, with NAT Type 2. I also noticed that my laptop's network signal strength is four bars when I'm on the main floor, which is one less than with the Linksys.
I just bought a Dell XPS M1330 refurbished laptop. I know they have a 21 day return policy, so I figured it couldn't of been used more than 21 days by a customer. But after I looked at the specs I noticed the processor Intel Core 2 Duo Processor T7500 is pretty old and is no longer offered for the M1330. So now I am wondering how old this unit could really be. I wouldn't want to buy a refurbished unit if it's been used for like 6 months or longer.
View 15 Replies View RelatedDoes anyone have Dell's external media bay for Latitude E or Precision models? I am interested in knowing whether it only works with Dell laptops or if it can serve as a generic DVD reader when I put my optical drive in it (useful for my netbook)
View 5 Replies View RelatedLaptop: Sony Vaio TZ31VN
Integrated Globetrotter HSDPA Wireless WAN, Bluetooth and Intel 4965AGN Wireless LAN, Windows XP SP3 (Official Sony XP Downgrade Build)
This one really has me stumped - I'd appreciate any suggestions!
In summary, I have a problem with my Sony VAIO TZ31 wherein I'm unable to use my WiFi. The Wireless Device Switcher utility (C:Program FilesSonyWireless Switch Setting UtilitySwitcher.exe version 4.0) no longer 'sees' my integrated WLAN card to give me the option of turning it on or off, however it does see both the Bluetooth and WWAN cards. The hardware switch on the front of the laptop is in the 'ON' position, and the Bluetooth and WWAN lights are illuminated, however the WLAN light isn't, and I can find no way of enabling it. The Bluetooth and WWAN are still working.
My problem determination so far:
The normal Windows Wireless Network Connection dialogue tells me immediately (i.e. doesn't seem to scan at all) that it can't find any networks and that I should check that my wireless is turned on. I have another several devices in the house that are seeing the network just fine, as does my iPhone right next to this laptop.
Running an `IPCONFIG ALL` from the command line suggests that it is physically still there:
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1D-E0-C3-xx-xx
Checking in Windows Device Manager the `Intel(R) Wireless WiFi Link 4965AGN' entry appears with no question marks or exclamation marks telling me there's a problem or that the device is disabled. Opening up the properties dialogue for this, the drop down box on the Advanced tab says 'Wireless On'. All other properties are on the default values....
I'm looking for the link to the dell refurnished products, today I searched many times and I coudn't find it.
And the dell chat support people are so stupid, he tells me they don't sell refurnished products, I clearly saw many refurnished products for sale the other day on the dell website.
I'm looking to replace a 3-year old IBM X60s that recently failed.
I'm considering a refurbished M4400 from Dell Outlet, and I have a couple of questions:
1.) How is Dell Outlet service and what quality can I expect from them? I know from Lenovo Outlet, most of the refurbished items are actually in immaculate condition. Is that the case for Dell Outlet? Is customer service and shipping times good?
2.) When browsing through the available M4400s, I see listings for both 15.4" WXGA and 15.4" WXGA LED. Are there M4400s with CCFL backlit WXGA panels? When configuring a new one, the only option for WXGA is LED.
And any other comments, advice, warnings, etc,
Just got an M1730 refurbed, and the speaker on the right hand side isnt working. Is this a common problem or a driver issue?
I called the place I got it from and they're sending a new speaker, but just wondering if I can check if its working or not
I bought my system from Dell about right at 3 years ago. I got an Inspiron 9100 with 3 years of CC for around $1700
P4 2.8 with HT Prescott
512 MB RAM
ATI Mobility Radeon 9700 with 64 MB
15 inch crappy screen
40GB 5400RPM HDD
CDR/RW DVD drive
XP PRO
They replaced my computer with an e1705
Core 2 Duo 1.73 T5300
2 GB DDR2-667 RAM
ATI Mobility Radeon x1400 256MB
17 inch WXGA Samsung
8xDVDRW drive
80GB 5400 RPM HDD
XP PRO
I was shocked that I got upgraded so much. Then I started reading some of the reviews of the x1400 and it was terrible. I benchmarked this computer and the graphics did a little better then my old system. I played some of the games that i usually played on my older computer and they ran a lot worse on this computer. I don't know if i should complain about the graphics card, since they did give me a huge upgrade and all.
Also, does anyone know about how they work their warranties. When i got this system and registered it on their website it said that i had three years of CC warranty left. Then when the warranty went dead on my other computer so did the warranty on my new one! If I knew that was going to happen i would had bought the extended warranty before it went dead.
I just ordered one but I can't help but notice that the inventory is always well stocked
View 7 Replies View RelatedI should be aware of before pulling the trigger on a refurbished m4400?
What's been your experience with this particular m4400 refurbished model .....
The studio 17 that I bought i got from tigerdirect.ca (instore) and im wondering if I can contact dell, give them some serial numbers or what ever, service tags etc would they be able to send me the windows 7 installation CD?
View 10 Replies View RelatedThis certified refurbished Studio 1745 in dell outlet seems not bad with Core 2 Duo P8700 (2.53GHz)/ 500GB HD (7200 RPM) /4GB SDRAM/ 512MB ATI MHD 4570.
Which is $919, and the final price is $ 781 with the 15% off coupon.
I did purchase a desktop from dell outlet but it was a Previously Ordered New, and that one was very good.
And I understand how much I will pay and what I will get,
Please tell me the truth about DELL refurbished laptop.s
(With same configuration , the price difference is about $800 for e6400 )
Ok so I had a problem with my M1530 when it refused boot up. (black screen upon power up; not a display/screen issue)
So I called in for a repair and I had a technician come out on 2 different occasions to try to fix it once for a motherboard and second time for CPU/RAM. Both times the problem wasn't fixed so I shipped it to Dell for a repair .....