Dell :: Scratch And Dent And Outlet

Just ordered a S&D M1710 from the Dell Outlet with a 7600G chip (woo) and 7950GTX to replace my "ailing" off-warranty Gen2. I also ordered a three year warranty with CompleteCare, something I *didn't* get on the Gen2.

I'm expecting the scratches and/or dents will be superficial at best, and I can deal with that. If the notebook was heavily damaged I'd assume Dell would just junk it and sell the salvageable parts as "refurbished." Should they *not* be, however...

1) Does CompleteCare "cover" damage that was already done to the notebook at point of sale? If the notebook is damaged beyond my level of comfort, does CompleteCare cover its repair, since I'm assuming it'll be a lid or chassis problem. Or is this a case of "someone else broke it, and *you* bought it?" I would think the logic of the situation would be that (and please do not read into this as I'm not this type of person) if I damaged the notebook myself accidentally, I assume they wouldn't just fix the dents *I* put in it. =/

2) If the "damages" are severe, does the Outlet have the same 21 day return policy (or *any* return policy) regardless of whether an item is refurbished, off-lease, or S&D? EDIT: Found the answer to this one myself, it's the same return policy with a possible 15% restocking fee.

3) Could anyone with *past buying experience* (or knows someone and can recount their experience) with the Outlet please tell me what to expect and how your refurb or S&D part arrived?

4) Not a question, but yes I'm aware I bought an "older" and therefore "non-1337" model. I don't much care about DX10 at the moment, and also didn't feel like spending 2500 for a new notebook that is *slower* graphically than my 7800GTX was or 3500+ on a SLI 8800GTX setup and gives me more pain in driver support. Sufficed to say, the difference between 1900 dollars and 2500-3500+ dollars is not "slight." So if you're going to post in here and say something to the effect of "why didn't you buy a 1730," please don't bother and keep the discussion on topic.

And before anyone asks:
T7600G / 2GB (upgrading to 4GB despite the chipset limitation) / DD DVD-R/W / 7950GTX / Vista Ultimate ("downgrading" to XP with my Gen2's disc) / Intel N-Band Card ("downgrading" to a Gigabyte PCIe SuperG to take advantage of my existing network)