Dell :: Studio 15 Wireless Unable To Connect To My Network

Sep 24, 2008

I just received a new Studio 15 (Vista Premium) with the Dell 1510 Wireless card and I'm unable to connect to my network using a Belkin N1 router. First let me say I'm limited in my knowledge of wireless networking but I did try troubleshooting a little without any success (Wi-Fi is turned on). When I click on "Connect To" it does pickup my network plus several others with great signal strength so the card is seeing networks but when I put my Key in it keeps coming up can't connect to my network.

Since the Studio 15 came with McAfee with it's firewall enabled I disabled it but still no connection. I even tried Safe Mode With Networking but still no success. I finally called Dell and he did some troubleshooting like having me go to Network Adapters and then to the Dell Wireless Card and Advance.

Under "Property" it was set to 802.11h+d and under "Value" it was set to "Loose 11h" but he had me change it to "Band Preference" and "Prefer 802.11g/b". It didn't make a difference but I did notice it had reverted back to the first settings when I back to that screen.

The tech gave up and transferred me higher up so the new tech says he needs to configure some settings on my Studio 15 and my Belkin Router in order for it to work but it would cost me $69.

I'm not paying Dell another $69 so can someone help me? I should state I have a Dell 1505 with their standard wireless card (not N1) and it connects with no problem.

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