Dell Inspiron N5010 :: Unable To Connect To Ethernet - Error 797
Apr 15, 2013
I have Dell Insipiron 15 R N5010 laptop and I cant connect to cable internet. I was getting error 651 which I fixed after changing my raspppoe.sys file but after that I am getting error 797.
Error 797: The connection failed because the modem or other connecting device failed. Please make sure that the modem or other connecting device is installed.
I tried checking the Modem under Network Adaptors and found there is a yellow mark next to "WAN miniport pppoe"
I tried updating the drivers but its not accepting and gave me error:
"Windows has found the drivers for your device but unable to update, could not found the specified file"
I have tried udisabling and re-enabling wan miniport but no luck....Tried un-installing it and check all other settings in Internet options but no luck. How to restore it to factory settings if that is my last resort ?
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Dec 27, 2014
I have a Dell Inspiron N4110, which I recently installed a new windows on. I can't seem to connect to the internet. Before the new installation the WIFI worked fine, but now even connecting through ethernet doesn't work. I looked through my Network drivers and there are only two.
I've tried download and installing others but no hope.
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Aug 23, 2014
My HP Envy m6 laptop cannot connect to our wifi connection and only connects using the cable connection, ethernet.
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Mar 7, 2013
I have recently purchased a laptop Dell Inspiron 5520, & all of its USB ports are USB 3.0, so i am unable to connect my USB 2.0 devices. May i know what exactly must be the problem?? or is it that i can't connect USB 2.0 devices on USB 3.0 ports??
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Oct 21, 2011
I've had my Inspiron N5030 for about 10 months now. I've been using the same wireless router for about 8 months with no problem up until a week or so ago. I started to intermittently have the limited connectivity issue. It would come and go. So I tried to unplug the wireless router and modem. After that it seemed to work okay but the next day I turned on my computer and it wasn't connected at all. It shows my network but when I try to connect it says that windows cannot connect to my network. I'm the person that set up the network so I have the correct key and code and it's worked fine for months so I'm not sure what's causing the issue. I've also tried resetting the router but that doesn't seem to work either. I have a ipod touch that's able to connect to the wireless fine though so whatever the issue is it seems to be with the laptop.
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Mar 7, 2013
I am unable to connect wireless network through my Dell Inspiron 15R(5520) laptop.A red cross sign is shown in front of wireless network name and show the message "This network is not connected with present settings". I am not change settings of wireless connection. Previously on same settings wireless network is connected.
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Dec 12, 2014
I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, installed the correct drivers from the Dell site, and on launch it brings up the error Synaptics touchpad 64-bit enhancements has stopped working.When I try to enter mouse options in control panel, I get the error Unable to connect to synaptic pointing device driver.Tried reinstalling the driver, rebooting, etc. I can't use multitouch or scroll on the touchpad.
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Mar 21, 2013
I have recently purchased Dell Inspiron 15R 5521N laptop with Windows 8 Pro. When I try to connect my laptop to an Acer monitor with an HDMI cable, it gives me a no signal error. But when the same laptop is connected to a Philips monitor using the same cable, it works perfectly. As usual I thought that the monitor was the culprit, but when I connected another laptop to the Acer monitor using the same cable it worked without any errors. So where does the problem lie. The HDMI cable is OK, the laptop is also OK as also the Acer monitor?
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Jan 12, 2015
I have these problem for my computer when I do the pre-boot system assesment build 4129 test.
I still can operate my computer. I already re install, but it still automatic restart sometime, and will display the blue screen and display the error kernel-data-inpage-error.
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Mar 14, 2013
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Jun 27, 2009
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Feb 25, 2014
I have an issue with the OneLink dock and the ethernet port. Initially it was working but after a BIOS update it now always gives me "Unknowns USB device".
I just got my hands on a i7 X1 Carbon 2 and a OneLink Pro dock and at first it all worked out as it should.
After a while the "System update" prompted me that there were updates I let it run, including an updateof BIOS from 1.06 to 1.07. Now I can no longer get it to work.
Whenever i plug it in i know get: Windows has stopped this device because it has reported problems. (Code 43)
The SuperSpeed link to the USB device keeps going to an error state Compliance. If the device is removable, remove the device and then disable/enable from device manager to recover.
I even did a full system restore and started from the beginning...
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Oct 20, 2013
I have a new Compaq CQ58-353EM laptop. It came with preinstalled system (Windows 8). Afterwards I installed Windows and HP updates.
The problem I have is with the Realtek PCIe FE Family Controller (ethernet). In the device manager it is shown with a yellow triangle with an exclamation mark. In the device state it is stated: Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35).
Laptop has all system and hp updates installed.
I tried the following to resolve the problem:
- 2 different bios versions (F.26 and F.25).
- several add/remove/reinstall of the Realtek drivers
- 2 different versions of Realtek drivers: 8.3.730.2012 and 8.20.815.2013 (from Realtek site).
Ethernet is working OK under Ubuntu.
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Sep 24, 2008
I just received a new Studio 15 (Vista Premium) with the Dell 1510 Wireless card and I'm unable to connect to my network using a Belkin N1 router. First let me say I'm limited in my knowledge of wireless networking but I did try troubleshooting a little without any success (Wi-Fi is turned on). When I click on "Connect To" it does pickup my network plus several others with great signal strength so the card is seeing networks but when I put my Key in it keeps coming up can't connect to my network.
Since the Studio 15 came with McAfee with it's firewall enabled I disabled it but still no connection. I even tried Safe Mode With Networking but still no success. I finally called Dell and he did some troubleshooting like having me go to Network Adapters and then to the Dell Wireless Card and Advance.
Under "Property" it was set to 802.11h+d and under "Value" it was set to "Loose 11h" but he had me change it to "Band Preference" and "Prefer 802.11g/b". It didn't make a difference but I did notice it had reverted back to the first settings when I back to that screen.
The tech gave up and transferred me higher up so the new tech says he needs to configure some settings on my Studio 15 and my Belkin Router in order for it to work but it would cost me $69.
I'm not paying Dell another $69 so can someone help me? I should state I have a Dell 1505 with their standard wireless card (not N1) and it connects with no problem.
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Jun 9, 2008
I am having some difficulty getting a Dell Latitude D630 to connect to a projector. I have tried the Fn key+F8 key however this does not work. This option merely cycles through three other options all saying 'Presentation Mode Off'. I have been successful in connecting other laptops with the projector. Is there somthing with the D630 that I have failed to do that is causing this?
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Jan 21, 2010
I'm using Windows7 on Dell vostro1500, I'm unable to connect to Internet through wireless modem router, let me know whether I need to Install any driver separately for the same. If yes Please provide me the link for for the drivers.
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Sep 25, 2014
Product: HP 15-g029wm Notebook PC
Original OS: Windows 8
Currently Installed: Windows 7
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Nov 22, 2014
I am using hp 15-r078tu notebook and im using windows 8.1 OS
The problm is , i cant connect my own WIFI to my HP LAPTOP sometimes whereas i can connect to my mobile and desktop..
laptop can detect other WIFI networks but it is not detecting my own WIFI
Im using BSNL bradband connection with D-LINK routerand i have done troubleshoot through HP SUPPORT ASSISTANT but the problem is not rectified. i can connect sometimes but it is not connecting sometimes
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Sep 1, 2009
I want to use my notebook to do a presentation in class. However, no matter which projector I connect to my Vaio SZ440, the display is unable to be shown on the projector.
I've tried Fn+F7, not working, tried stamina mode, not working, tried speed mode, not working. I've tried "Connect to a projector or other external display", not working. I've no idea what I should do. I really need to fix this or else I'll get screwed this semester. Every other notebook the projector connects to, it will automatically detect and show the display. Only mine is like this.
Please help. About 1 year ago I didn't experience any problem when connecting to a projector. I didn't remember what exactly I do to make it go bad. But I really need it to work this semester.
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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Nov 7, 2008
WLAN is shown in device manager as functional, it even can find networks in range and everything. But when I want to connect to a network it gets to a point when it asks me for the username and pass, and stops there. The error sometimes says that it can't identify the server or that i should just try to reconnect. I tried connecting to various networks, and I can't even make it tell me that my pass is wrong... It seems that it isn't able to communicate with the server. It passes Intel wlan tests until the 'association' test.
Rainstalling the drivers and/or the windows didn't help, should I send it for RMA?
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May 14, 2014
I was happily connecting to my home wifi yesterday evening before my HP Pavilion g7 notebook updated to windows 8.1. Now I can only connect via ethernet cable.
I phoned Microsoft Support and was told that my wifi driver was out of date and that this needs to reinstalled. I have had a look at available downloads for network drivers but I am unsure how to establish which one I need.... there are 4 options.
Under Device Manager > Network Adapters, there was only one driver which needed update according to this. The Realtek PCle FE Family Controller. When I checked for updates here is said that it had updated successfully, but I am STILL unable to connect to the internet.
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May 21, 2014
I am using HP Compaq 15 a00t2u, windows 7 ultimate 64 bit. I'm not able to connect to the internet via WiFi. Everytime I connect, it says,"no network access." There's a yellow triangle over the WiFi icon. Windows diagonsed it but failed to correct it. A message appears " Wireless Network Connection doesn't have a valid IP address. At times, it fixes the issue but within seconds, the problem again hops up.I am able to connect my mobile and other devices via same router. Also, when I switch on my mobile's Wifi Tethering, laptop connects to the network easily without any issue.
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Sep 19, 2014
A week ago I have bought new Lenovo IdeaPad Yoga 11, win RT.
All look fine excluding following problem: I unable to switch the laptop to my Microsoft account. Currently the laptop is connected to local account but that does not allow me to use SkyDrive and MS Store.
I tried following: Went to Setup, pressed on <Switch to Microsoft account> button, then I've asked to provide my local password, and then my email.
Finally the white rectangle appeared for an half minute or so, and then following message is appearing:
Sign in with Microsoft account. The service isn't available right now - please try again later.
I tried for a week but unsuccessfully.
I'm sure my Microsoft account is functioning good. I can sign in to it using a web browser.
Then I called to MS support service, they told me that they do not support Windows RT at all. As they said: Windows RT IS NOT A MICROSOFT PRODUCT, each HW vendor builds it for it own use as he wants. And they sent me back to Lenovo support.
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Jun 19, 2012
I have 3 thinkpads that after a fresh reload are unable to connect to wireless networks. I have gone through and installed the different wireless drivers on the lenovo support website.I have gone through several steps of similar problems others have had but it hasn't made a difference.
I have installed:
-HotKeys & patch
-Power manager & driver
-Chipset
The realtek network -ethernet adapter and communications LAN driver.I have installed and removed each wireless adapter available
Thinkpad Edge 15
Type: 0319-46U
On a side note in the Device manager screen there is a "Network Controller" alert saying no driver installed for this device. I have determined it is some Realtek device but beyond that I am lost.
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Jan 31, 2015
I have tried all the options in your post and still I'm unable to connect to WiFi with WPA2-PSK encryption. Currently I'm using the driver atheros 5007 WiFi network adaptor.
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Apr 8, 2009
using my unmodded 9300 and shut down for the night. This morning, when I tried to reboot, the process would get to the Windows splash screen, then flash a blue screen so fast I couldn't read it, then go to a black screen that gave me 5 options to start windows. No matter which one I pick, the same process happens again.
I videotaped the blue screen and it reads: a problem has been detected and windows has shut down to prevent damage to my computer unmountable_boot_volume and then it gives me unhelpful advice on how to fix the problem.
I ran the Pre boot system assessment and all items passed. Then I ran the Dell Diagnostic Utility for "unable to boot O/S" with the following results: HD Read Test error: 00F0:0244 and HD Verify Test error: 00F0:1A44. Both of these were on sectors in the middle of the volume and I canceled both tests after about 10 errors. All other memory, graphics, and HD tests passed.
I tried booting from the XP CD and repairing from the CD with no change. I ran chkdsk /p and it found one or more errors on the volume.
bootcfg /list gives me: there are currently no boot entries available to display.
What are my best options on trying to recover this without losing data? I have a fairly recent backup, but would like to try to save what's on the HD. Parallel install? What is fixboot used for?
Dell lists my drive as: M7601 Hard Drive, 60GB, 9.5MM, 7.2K Hitachi, Ibm Moraga
What is the drive of choice to replace this if I need to?
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Jun 18, 2009
I had to format the wife's old Dell Inspiron 5100 and reinstall XP. I did not have the install CD that has all the drivers so I went to the dell website and downloaded all that I needed.
I got everything installed but the hardware manager says I have an "ethernet controller" that does not have a driver. It has a Broadcom network card in it and it says the driver is loaded properly and that the device is functioning correctly .....
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Mar 21, 2011
I haven't been able to connect to LAN (Ethernet) connections since I acquired this laptop, I have installed the correct drivers and tried with different OS but none of them have been a success.
I tried in different Ethernet connections (different houses too) but I still get no internet on my laptop, it recognizes that there's something connected but no internet at all. Since then I have been using a Wireless Router always...
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Sep 7, 2014
My laptop model is HP Elite Book 8400p.I can't boot the system.In system diagnostics, it gives start up test,run in test,hard disk test as failure...Reason shown is "Test(quick).....Error:Read failure Error:Read failure".. How can I solve this?
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