Dell Studio XPS 1640 :: Turns Off When Moving The Screen

Nov 11, 2014

My xps 1640 has been going strong until today for 5years +.  I haven't even replaced the battery yet and it still works incredibly well, quite amazing I'd say.  However, I've spent countless hours today trying to troubleshoot this issue and I can't even find a proper e-mail to contact dell with.  I don't have warranty on it anymore but this is something that should be covered regardless of the limited warranty.  The laptop is still in quite good state, I've never dropped it and I've maintained it properly throughout it's years.  Aside from minor wear on the edges and the side lights not working anymore I have no issues with it.  I was considering even upgrading the ram and ssd since it's my main workstation at the moment.

Anyways, I'll restate the problem: Computer turns on fine, no issues, if I move the screen up and down, 90% of the time there's a specific angle that it will trigger the notebook to turn off completely.  It will start right up again if I press and hold the button, but otherwise it turns off instantly.  This is not a sleep feature or anything, it's happening before and after I'm in Windows.  I got through a day long's train ride and had no problems with this, I got into my apartment, booted it up, tried to readjust the screen and boom on the same day...

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Dell :: Moving From XPS M1530 To XPS 1640

Aug 24, 2009

I currently have a great XPS 1530 with a T9300. Dell was having 25% off over the weekend and I have a EPP code through my company giving me a total of 32% off. So I decided to make the move to the 1640. I was a little frustrated with my 1530 as I could not clock the RAM to 800 eventhough I had purchased it from dell AS AN UPGRADE!! haha. I was disapointed with the graphics card as well, 256mb of ram just isnt enough to get me through the day, I also ordered the 1080p screen which the 8600gt just couldnt really handle even when scrolling media loaded webpages.

I ordered my 1530 originally with the 256gb Samsung SSD. Let me tell you, lightning fast...

My question to you guys is... I ordered the RGBLED 1080p screen but while configuring my hard drive options for the 1640, I was unable to choose the 256gb SSD as an option, so im going to swap the 500gb 7200rpm drive with the SSD. Coupled with the T9900 and the 4670, 4gb ram.. Is this thing going to be a beast or just a little faster?

Here are the specs from my 1530:

Processor
ManufacturerIntel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
Clock Speed2.6GHz
L2 Cache Size6144
Processor
Clock Speed2.6GHz
Memory
Available Memory47.56 %
Page File Size3766.1Mb
Available Page File102.4 %
Virtual Memory7347.2Mb
Available Virtual Memory75.44 %
Memory Slot 1 [DIMM_A] 2048Mb
Memory Slot 2 [DIMM_B] 2048Mb
Memory
Memory Slot 1 [DIMM_A] 2048Mb
Memory Slot 2 [DIMM_B] 2048Mb
Memory
Memory
Network Card
AdaptersDell Wireless 1505 Draft 802.11n WLAN Mini-Card #4
Storage
Hardware
TypeDescription
DVD/CD-ROM DrivesMATA DVD+-RW UJ-875S ATA Device
MagicISO Virtual DVD-ROM0000
Disk DrivesSAMSUNG SSD PM800 Series 238.4Gb...

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Jan 10, 2009

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I'd like to run 2 24" (1900x1200) from the 1640 -- I don't really care if the internal LCD works when I have it plugged it -- I'm just looking for a psuedo-docking solution when I'm at home at my desk

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I have always kept the inside clean and free of dust and really need to know what may need repairing. Could it be a Graphic or video card or Motherboard problem.

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This problem just started on its own. I have not installed anything such as drivers or programs. No updates(was updated after the problem occured to try to fix it).

I love this laptop to death and has been the best laptop in the past 15 years. I would hate to see it go so I need this fixed.

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